Smith Lake

Helpful staff and beautiful grounds

Great location,very friendly and helpful staff, safe gated parking and comfy,clean bed and linens.

Room and hotel itself looked nice but a little outdated, some leftover trash from previous guest was in our room. The Starbucks drinks were not good and it took a long time although the staff was friendly. The free shuttle was nice. Casino was good/average. My friend left her coat in the room and called about 30 min after we checked out. Was told to send them a shipping label and they would return it. She sent the label that same day. After several different contacts with different people over the next week or 2 they said it finally shipped. They sent it to the wrong shipping provider even though she told them the correct one to give it to. It was “lost in the mail” because of this. Literally took over a month to straighten everything out with the shipping provider for the hotel’s mess up.