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Reviews of Americas Best Value Inn Onawa

2.5 out of 5
Americas Best Value Inn Onawa
2835 Iowa Avenue, Onawa, IA

Reviews

8.6

Excellent

Rating 10 - Excellent. 98 out of 201 reviews" "
Rating 8 - Good. 62 out of 201 reviews" "
Rating 6 - Okay. 30 out of 201 reviews" "
Rating 4 - Poor. 7 out of 201 reviews" "
Rating 2 - Terrible. 4 out of 201 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

SHARON, Branson

Stayed 1 night in Mar 2024
Response from j on 15 Mar 2024
Dear Sharon,Thank you for staying with us. Wish we could have done more to make your stay better. If you are ever in the area again, please give us another chance to make it right. Have a great weekend. Sincerley,Management

8/10 Good

Lisa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The weather was very cold out and the heat was not on in the room upon arrival. Had to to turn it on and sit with coat on fir 39min fir room to warm up. Parking lot was not ckeaned so very slick coming and going. Desk attended not very friendly.
Stayed 1 night in Jan 2024
Response from j on 24 Jan 2024
Dear Lisa,We are sorry to hear that you did not enjoy your stay with us. We will work on doing better and hope if you are ever in the area again you give us another chance. Have a great rest of the week.Sincerely,Management

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from j on 15 Jan 2024
Dear Michael, Thank you for staying with us. We appreciate your feedback and are happy you enjoyed your stay. Stay warm and we hope to see you again.Sincerely,Management

8/10 Good

Dan

Travelled with family
Stayed 1 night in Dec 2023
Response from j on 5 Feb 2024
Dear Dan,Thank you for staying with us. We appreciate your feedback and hope to see you again soon. Have a great week.Sincerely,Management

8/10 Good

Doreen

Liked: Cleanliness, staff & service
Easy to get to. Plenty of parking. Was located where I needed. Staff quick and friendly. Room, sheets, pillows and towels clean. Interior kinda worn - minor improvements such as replacing the radio (didn't work), some outlets (if you have a computer, phone cord, it will fall out as most of the outlets are old), and shower head (it wouldn't stream as it should).
Stayed 2 nights in Dec 2023
Response from jc on 25 Dec 2023
Dear Guest,Thank you for your review, we hope to see you again.Management

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from j on 18 Dec 2023
Dear James,Thank you for staying with us. We appreciate your kind review and hope to see you again.Sincerely,Management

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was pleasant and checked us in quickly. Bed was comfortable as were the pillows. I would stay here again.
Stayed 1 night in Dec 2023
Response from j on 6 Dec 2023
Dear John,Thank you for staying with us. We appreciate your kind review and are happy you enjoyed your stay. Happy Holidays!Sincerely,Management

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly friendly and quaint.
Stayed 1 night in Oct 2023
Response from j on 23 Oct 2023
Dear Timothy,Thank you for staying with us. We appreciate your feedback and are happy you enjoyed your stay.Sincerely,Management

10/10 Excellent

Maksim, Prior Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from j on 20 Oct 2023
Dear Maksim,Thank you for staying with us. We appreciate your review and are happy to hear you enjoyed your stay.Have a great weekend.Sincreley,Management

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from j on 10 Oct 2023
Dear Susan,Thank you for staying with us. We appreciate your feedback and are happy to hear you enjoyed your stay. Have a great week.Sincerely,Management

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from j on 25 Sept 2023
Dear Candy,Thank you for staying with us. We are happy you enjoyed your stay and hope to see you again. Have a great week.Sincerely,Management

10/10 Excellent

Maksim, Prior Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from j on 18 Sept 2023
Dear Maksim,Thank you for staying with us. We appreciate your feedback and are happy to hear you enjoyed your stay with us. Sincerly,Management

10/10 Excellent

Ellen

Travelled with family
Liked: Amenities
It was fine for an overnight stay
Stayed 1 night in Sep 2023
Response from j on 18 Sept 2023
Dear Ellen,Thank you for staying with us. We are happy you enjoyed your night stay. We hope to see you again. have a great week.Sincerley,Mangement

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for a small town option. Was very clean, rooms were nice and staff was great.
Stayed 1 night in Sep 2023
Response from j on 13 Sept 2023
Dear David,Thank you for staying with us. We appreciate your kind words and hope to see you again. Have a great week.Sincerely,Management

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again. For a small town this hotel was not what we were expecting. We arrived and someone was physically there at the front desk, no deal “0” to get assistance. Our suite room was clean, no musky smell, the bed was very comfortable. The jetted tub was actually what I needed at the end of our week vacation. Breakfast was a little disappointing, but we didn’t starve.
Stayed 1 night in Aug 2023
Response from jc on 1 Sept 2023
Dear Pamela,Thank you for staying with us. We are happy you enjoyed your stay. Have a great weekend.Sincerely,Management

10/10 Excellent

Victoria, Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Jc on 28 Aug 2023
Dear. Victoria.Thank you for staying with us. We are pleased you enjoyed your stay and hope to see you again. Have a great week.Sincerely,Management

8/10 Good

Denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Generally a very quiet motel.Clean rooms. I did however have a noisy exhaust fan in the bathroom. # 149 to be specific.
Stayed 2 nights in Aug 2023
Response from jc on 28 Aug 2023
Dear Denny,Thank you for staying with us. We appreciate your feedback and hope to see you again soon. Sincerely,Management

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from jc on 21 Aug 2023
Dear Ronald,Thank you for staying with us!! We are happy you enjoyed your stay and hope to see you again soon.Sincerely,Management

2/10 Terrible

Raymond

Stayed 2 nights in Aug 2023
Response from jc on 5 Sept 2023
Dear Raymond,We are sorry you didn't enjoy your stay with us. We hope if you are ever in the area, you give us a second chance to make things right. Have a great week. Sincerely,Management

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023
Response from jc on 7 Aug 2023
Dear Christina,Thank you for staying with us. We appreciate your feedback and are happy you enjoyed your stay. Have a great week.Sincerely,Management

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a peaceful place to be. I always enjoy returning here in the evenings after a day of bicycle riding. We walk to the grocery store and fix a nice dinner and relax.
Stayed 1 night in Jul 2023
Response from jc on 28 Jul 2023
Dear Tanya,Thank you for staying with us. We are happy you enjoyed your stay. Have a great weekend.Sincerely,Management

10/10 Excellent

glen

Liked: Cleanliness, staff & service, property conditions & facilities
The location is convenient and safe and the staff is courteous and helpful.
Stayed 2 nights in Jul 2023
Response from jc on 19 Jul 2023
Dear Glen,Thank you for staying with us. We are happy you enjoyed your stay. Have a great week.Sincerely,Management

10/10 Excellent

Harlan

Stayed 2 nights in Jul 2023
Response from jc on 7 Aug 2023
Dear Harlan,Thank you for staying with us. We are happy you enjoyed your stay and hope to see you again soon.Sincerely,Management

10/10 Excellent

Brenda

Stayed 1 night in Jul 2023
Response from jc on 7 Aug 2023
Dear Brenda,Thank you for staying with us. We are happy you had a good stay with us and hope to see you again. Have a great rest of the week.Sincerely,Mangement

10/10 Excellent

glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, well maintained, convenient, and the staff were courteous and helpful.
Stayed 1 night in Jul 2023
Response from jc on 10 Jul 2023
Dear Glen.Thank you for your kind review. We are glad you enjoyed your stay with us and hope to see you again.Management

10/10 Excellent

ALLEN, Lemon Grove

Stayed 1 night in Jun 2023
Response from jc on 22 Jul 2023
Dear Allen,Thank you for staying with us. We appreciate your feedback and look forward to seeing you again.Sincerely,Management

10/10 Excellent

Mona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice lady at the front desk, lots of places to eat close to hotel
Stayed 1 night in Jun 2023
Response from jc on 3 Jul 2023
Dear Mona,Thank you for staying with us we appreciate your kindness and hope to see you again soon. Have a great rest of the week.Sincerely,Management

8/10 Good

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Same as yesterday , all great but toilets. Not ment for big people. Too low.
Stayed 1 night in Jun 2023
Response from jc on 26 Jun 2023
Dear Jennifer,Thank you for staying with us. We appreciate your feedback and hope to see you again soon. Sincerely,Management

10/10 Excellent

Chadford

Stayed 1 night in Jun 2023
Response from jc on 19 Jul 2023
Dear Chadford,Thank you for staying with us. We appreciate your kind review and hope to see you again soon. Have a great week.Sincerley,Management

8/10 Good

Cheryl

Stayed 1 night in Jun 2023
Response from jc on 19 Jul 2023
Dear Cheryl,Thank you for staying with us. We apprecaite your feedback and hope to see you again.Sincerely,Management

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from jc on 12 Jun 2023
Dear Terry,Thank you for staying with us. We are happy you enjoyed your stay and we look forward to seeing you again. We hope you have a great week.Sincerley,Management

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Old motel 6 basically
1 thin towel for 2. No tissue. Carpets old. Only game in town apparently.
Stayed 1 night in Jun 2023
Response from jc on 12 Jun 2023
Dear Anonymous Guest,We are sorry you didn't enjoy your stay. We pride ourselves on having clean rooms and strive to do our best. We wish you would have let us know, so we could have taken care of the issue right away. We hope if you are ever in the area, you give us another chance to make things right. Have a great week.Sincerely,Management

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Seattle from PA
This hotel was very nice with friendly workers. Breakfast was a little weak, but they had cereal and toast which is all we really needed. Very nice downtown area with a very nice cafe. Would definitely stay here again. Very convenient location right off 90.
Stayed 1 night in Jun 2023
Response from JC on 7 Jun 2023
Dear Guest,Thank you for staying with us, we appreciate your feedback and are happy you enjoyed your stay. Have a great week.Sincerely,Management

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities
The property consists of both hotel and motel facilities, which was unclear in the reservation. Located alongside the interstate, the hotel booking is deceptive in regard to the facility type and amenities. Upon arrival, check in consisted of getting a non-functional room key and torn off slip of paper with a room number for a walk-up motel room located in a different building. The room itself reeked of cigarette smoke and smelled faintly of urine. For the price of booking (in excess of $100) I would not recommend even considering booking this hotel/motel. After an hour or so, I decided to repack my car and depart without staying the night.
Stayed 1 night in Jun 2023
Response from JC on 5 Jun 2023
Dear Kevin, We are sorry you didn't enjoy your stay with us. We pride ourselves on our clean rooms and wish you would have let us know, so we could have made it right. We have three different buildings with different types of beds available in each building. If an inside room is what your preferred, we would have been happy to make that happen. The rates you book online are whatever the third party wants to charge you for commission. We also show online that we have outside and inside rooms. Again, we are sorry and hope you give us a call if you are ever in the area so we can try again.Sincerely,Management

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Good price, very clean. Older motel but updated. Helpful staff. Comfortable beds. Good coffee.
Stayed 1 night in May 2023
Response from JC on 24 May 2023
Dear Scott,Thank you for staying with us. We are happy to hear you enjoyed your stay and hope to see you again soon. Have a great week.Sincerley,Management

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Right off hwy, several places to eat within walking distance.
Stayed 4 nights in May 2023
Response from JC on 16 May 2023
Dear Jonathan,Thank you for your kind review. We appreciate your feedback and are happy you enjoyed your stay with us. We hope to see you again soon. Sincerely,Management

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from JC on 16 May 2023
Dear Charles,Thank you for staying with us we appreciate your feedback and glad you enjoyed your stay with us. Have a great week.Sincerely,Management

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Best thing… outside door & no steps!
A blanket in room would be helpful. The heater was set at 73 and it was still cold all nite. Early in morning I cranked it up to 78 just to o get room warm enuf f or a shower
Stayed 1 night in Apr 2023
Response from JC on 9 May 2023
Dear Vicki,Thank you for staying with us. We appreciate your feedback. If you should ever need an extra blanket, please do not hesitate to contact the desk as we have extra blankets in the office. Have a great week.Sincerely,Management

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from JC on 1 May 2023
Dear Angela,Thank you so much for the kind review and for staying with us. We hope to see you again soon. Have a great week.Sincerley,Management

8/10 Good

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little pricey but pleasant.
Stayed 1 night in Apr 2023
Response from JC on 23 Apr 2023
Dear Guest,Thank you for your review, we appreciate your feedback and hope to see you again in the future.sincerelyManagement

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not safe
it was ok but was put in a building across from main building didnt fill safe.Breakfast was not good .other than that room was ok ,clean .
Stayed 1 night in Apr 2023
Response from JC on 20 Apr 2023
Dear Guest,Thank you for staying with us. We appreciate your feedback. We are sorry you did not enjoy our outside entrance rooms, but we would have been happy to move you if you would have let us know. We hope you have a great week. Sincerely,Management

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, 5 stars on everything, property, people and room. Very friendly staff. Easy truck and trailer parking. Easy off highway access, but the room is very quite (we were closest to the highway by request). I definitely recommend making this a place to stay. Small town, nice amenities and friendly people.
Stayed 1 night in Apr 2023
Response from JC on 14 Apr 2023
Dear Erik,Thank you so much for your kind review. We appreciate your business and are happy you enjoyed your stay. We hope to see you again soon. Have a great weekend.Sincerley,Management

10/10 Excellent

Stacie

Stayed 1 night in Feb 2023
Response from JC on 13 Mar 2023
Dear Guest,Thank you for staying with us. We are happy you enjoyed your stay and hope to see you again soon. Have a great week. Sincerley,Management

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean, friendly staff.
Stayed 1 night in Feb 2023
Response from JC on 12 Feb 2023
Dear Dan,Thank you for your kind review. We appreciate your feedback and are glad you enjoyed your stay.Sincerely,Management

6/10 Okay

Brandon

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023
Response from JC on 29 Jan 2023
Dear GuestThank you for staying with us, we appreciate your feedback. Have a great week.Sincerely,Management

10/10 Excellent

Jeanene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little motel
Room was very large and clean.
Stayed 1 night in Dec 2022
Response from JC on 5 Jan 2023
Dear Guest,Thank you for staying with us. We appreciate your feedback and hope to see you again soon. Have a great rest of the week.Sincerley,Management

8/10 Good

Doris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stay
Check in, front desk was courteous. Room was good for a quick overnight stay. Did the job!
Stayed 1 night in Dec 2022
Response from JC on 28 Dec 2022
Dear Doris,Thank you for staying with us and for your kind review. We appreciate your feedback and hope to see you again. Have a great rest of the week.Sincerley,Management

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff here really makes this a nice place to stay. It’s a lower budget place, but comfortable and everything you need.
Response from JC on 17 Dec 2022
Dear Guest, Thank you for your kind review. We appreciate the positive feedback. We hope to see you again in the future and have a wonderful holiday

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from j on 6 Dec 2022
Dear Matthew,Thank you for staying with us and for your kind review. We appreciate you taking the time to respond and hope to see you again soon. Have a great week.Sincerely,Management

10/10 Excellent

Christopher, Westfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of semi truck parking out back, very clean inside and outside, smelled very clean, no odor, comfortable bed, very quiet, arrived early and my room was ready and checked in early. Plenty of food choices nearby, Highly recommend.
Stayed 1 night in Nov 2022
Response from Jc on 19 Nov 2022
Dear Christopher, Thank you for staying with us and for your kind review. We appreciate you taking the time to give us your feedback and hope to see you again soon. Have a great weekend. Sincerely , Management