Title: The Quay Hotel West Coast Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=9644785&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Quay Hotel West Coast Rejuvenate with a massage then explore nearby attractions like Haw Par Villa. Return to relax by the water dispenser or indulge in local cuisine. ## Photo gallery for The Quay Hotel West Coast ![Lobby - The Quay Hotel West Coast (Singapore)](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/5efa4a8e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - The Quay Hotel West Coast (Singapore)](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/9d82cef5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout curtains - The Quay Hotel West Coast (Singapore)](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/b59a763a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Quay Hotel West Coast (Singapore)](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/56befef0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food and drink - The Quay Hotel West Coast (Singapore)](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/f0921b82.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near West Coast Park and Haw Par Villa, The Quay Hotel West Coast offers a tranquil retreat. Indulge in spa services, enjoy local flavors at the restaurant or unwind with free in-room WiFi. Additional perks include dry cleaning/laundry services, self parking and tour/ticket assistance. ## Reviews 7.2 Good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Laundry room £75 includes taxes & fees 23 Feb - 24 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Superior Room With No Window ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/296242ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room With No Window - Sleeps 2 ### View all photos for Superior Double Room, No Windows ![Superior Double Room, No Windows | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/55636d69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, No Windows 8.0 Very good 1 review ### Highlights Air conditioning Flat-screen TV Blackout curtains Bidet Private bathroom Hairdryer Electric kettle Cable channels - 151 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/c2ca4681.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 7.0 Good 2 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Bidet Private bathroom Hairdryer Electric kettle Cable channels - City view - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Twin Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/be4f88bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 8.0 Very good 2 reviews ### Highlights Air conditioning Flat-screen TV Blackout curtains Bidet Private bathroom Hairdryer Electric kettle Cable channels - City view - 215 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Triple Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/b14b61d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Air conditioning Flat-screen TV Blackout curtains Bidet Private bathroom Hairdryer Electric kettle Cable channels - City view - 194 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Deluxe Room With Twin Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/c1791aa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room With Twin Bed - Sleeps 2 ### View all photos for Deluxe Room With Double Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/20567c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room With Double Bed - Sleeps 2 ### View all photos for Triple Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/10000000/9650000/9644800/9644785/c1791aa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - Sleeps 3 ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/15000000/14880000/14873400/14873377/8b550ca3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### M Social Singapore River Valley - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 1,003 reviews £107 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Singapore-Hotels-M-Social-Singapore.h14873377.Hotel-Information?chkin=2026-3-3&chkout=2026-3-4&rm1=a2®ionId=3168&destination=Singapore&destType=MARKET&latLong=1.29027,103.85201&searchId=ac163fc2-d4fe-4d4a-86e9-9869b93fd489&top_cur=GBP) Ad ![View from room](https://images.trvl-media.com/lodging/1000000/560000/555100/555023/1833324f.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Copthorne King's Hotel Singapore Singapore River - 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Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 256 reviews £191 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Singapore-Hotels-Pullman-Singapore-Orchard.h906129.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=3168&destination=Singapore&destType=MARKET&latLong=1.29027,103.85201&searchId=ac163fc2-d4fe-4d4a-86e9-9869b93fd489&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-The-Quay-Hotel-West-Coast.h9644785.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-The-Quay-Hotel-West-Coast.h9644785.Hotel-Information) ## About the area Located in Queenstown, a neighbourhood in Singapore, The Quay Hotel West Coast is near a metro station. Clementi Mall and VivoCity are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Studios Singapore and Gardens by the Bay. Singapore Flyer and Singapore Zoo are not to be missed. [Visit our Singapore travel guide](https://www.expedia.co.uk/Singapore.dx3168) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.29217%2C103.76858&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ce5e4UV_wmzpeqcyDhIjGO-02Mo=) 428 Pasir Panjang Road, Singapore, 118769 ### What's nearby - ![Singapore_NationalUniversityofSingapore_6082487 (2)](https://images.trvl-media.com/place/6082487/6e5c75be-3215-498c-8c9d-e75e3342b28e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) National University of Singapore 2 min walk \- 0.1 miles - ![west coast park singapore](https://images.trvl-media.com/place/553248621532741673/99b898dc-3149-4d04-ab78-6608de025b80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Coast Park 2 min walk \- 0.1 miles - National Univeristy of Singapore Museum 15 min walk \- 0.8 miles - United World College of South East Asia 19 min walk \- 1.0 mile - Haw Par Villa 2 min drive \- 1.2 miles ### Getting around - Kent Ridge Station 3 min drive - Kempas Baru Station 32 min drive - Changi Airport (SIN) 36 min drive ### Restaurants - The Deck 11 min walk - Niqqi's the Cheese Prata Shop 2 min walk - Fong Seng Fast Food Nasi Lemak 2 min walk - Café On The Ridge 11 min walk - Old Hen Coffee Bar 11 min walk ## About this property ### The Quay Hotel West Coast Hotel near National University of Singapore Located close to West Coast Park and Haw Par Villa, The Quay Hotel West Coast provides dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking - A round-trip airport shuttle (surcharge), express check-out and express check-in - A front desk safe, tour/ticket information and free newspapers Room features All guest rooms at The Quay Hotel West Coast boast comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes. More amenities include: - Bathrooms with showers and bidets - 30-inch flat-screen TVs with cable channels - Electric kettles, daily housekeeping and electrical adapters/chargers ## Similar properties ![Deluxe Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2540000/2538300/2538236/a73ecf89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis budget Singapore West Coast Queenstown - Parking included - Free Wi-Fi - Air-conditioning - Breakfast available 6.8 266 reviews £80 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=2538236&PinnedHotelID=2538236&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, 1 Queen Bed | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4430000/4424400/4424329/1074e83c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fragrance Hotel - Ocean View Queenstown - Free Wi-Fi - Air-conditioning - Laundry room - 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Laundry room 7.0 Good 226 reviews £56 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=4424337&PinnedHotelID=4424337&HadPinnedHotel=true®ionId=-1&adults=2) ![Room](https://images.trvl-media.com/lodging/15000000/14640000/14637200/14637189/3f3f5f48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Orchid Hotel Novena - Parking included - Restaurant - Laundry room - Housekeeping [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=14637189&PinnedHotelID=14637189&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/26000000/25850000/25842700/25842608/e901befa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### K2 Guest House Queenstown - Free Wi-Fi - Air-conditioning - Laundry room - Housekeeping 7.0 Good 42 reviews £103 includes taxes & fees 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=25842608&PinnedHotelID=25842608&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=9644785&PinnedHotelID=9644785&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9644785,2538236,4424329,110617324,2139531) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Street parking available - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking ### Food and drink - A restaurant ### Things to do - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station - Meeting room ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 5 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 30-inch flat-screen TV with cable channels ### Food and drink - Electric kettle ### More - Air conditioning - Desk - Electrical adapters - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 5:30 AM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: SGD 55 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: SGD 55 (one-way) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash On-site parties or group events are strictly prohibited Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Santa Grand Hotel West Coast Singapore Santa Grand Hotel West Coast Santa Grand West Coast Singapore Santa Grand West Coast Santa Grand Hotel Singapore ## Frequently asked questions ### Is The Quay Hotel West Coast pet-friendly? ### How much does it cost to stay at The Quay Hotel West Coast? ### How much is parking at The Quay Hotel West Coast? ### What time is check-in at The Quay Hotel West Coast? ### What time is check-out at The Quay Hotel West Coast? ### Does The Quay Hotel West Coast provide a shuttle to the airport? ### Where is The Quay Hotel West Coast located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Quay Hotel West Coast Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.0 Location ### 7.6 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 29 8 - Good 51 6 - Okay 26 4 - Poor 14 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### George 21 Jan 2026 Liked: Cleanliness Excellent location close to NUS university and theres is an entire block of restaurants and a 7-11 convenience store right around the corner of hotel. Also access to number of buses makes it convenient for public transpiration too. Room was cleaned up well each day too. Bathroom is small with shower head right next to toilet which we weren’t used to but it worked. ![](https://a.travel-assets.com/ugc/hotel-reviews/ea4dcc8d-71e7-461c-a529-2c8b323cb07a-1768989856488.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### George Stayed 12 nights in Jan 2026 ### 10/10 Excellent #### Dimitra 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice location, close to public transport and restaurants. Clean and friendly personnel. ##### Dimitra Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Piyanuch 7 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel. Friendly staff ##### Piyanuch Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Hiroki 22 Sept 2024 Liked: Cleanliness, staff & service The convenient location for someone who has to work at NUS for a short timemperiod ##### Hiroki Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### Maya 31 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was on the main road close to the bus stops. The staff cleaned my room well. The reception was friendly and helpful. I felt safe in this hotel ##### Maya Stayed 6 nights in Jan 2024 ### 4/10 Poor #### Yu 18 Jul 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The cleanliness of the rooms varies greatly. ##### Yu Stayed 4 nights in Jul 2024 ### 8/10 Good #### Stephen 6 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort You get exactly what you pay for, so no complaints there. The staff are helpful and friendly. The room is exactly as i expected. My only issue was the mattress was hard as rock and had to go buy a topper from IKEA to be able to sleep ##### Stephen Stayed 8 nights in Jun 2024 ### 2/10 Terrible #### John 13 Nov 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I paid for a room the night before so I could check in early next morning after long flight. I told this to the hotel prior to check in. However, the room was not ready; a worker was applying tiles in bathroom with toxic smelling solvent. Hotel failed to note in listing that there were cranes and pile-drivers 5 feet in front of hotel doing loud construction. Stay away! ![](https://a.travel-assets.com/ugc/hotel-reviews/b70278fd-5eb0-411f-8d83-e0d27de3860c-1763045212367.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### PAVITHRE 10 Sept 2024 Good stop for business travellers. ##### PAVITHRE Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Robin 20 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice Hotel for stay at NUS ##### Robin Stayed 13 nights in Aug 2023 ### 10/10 Excellent #### Abiodun 20 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property is in good shape, has a good room size, and most importantly the staff members are very supportive. We had a wonderful stay there and I recommend this hotel as a good choice if you visit Singapore. ##### Abiodun Stayed 17 nights in Mar 2023 ### 8/10 Good #### Merkna 13 Dec 2022 Liked: Cleanliness, staff & service This hotel is a good value. The rooms are basic but all the necessary amenities are provided. The restaurants near the hotel are great for those who enjoy local Singaporean food - many great selections for breakfast, lunch and dinner! ##### Merkna ### 8/10 Good #### Thijs 10 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value for money ##### Thijs Stayed 4 nights in Mar 2024 ### 4/10 Poor #### PATRICK 6 Oct 2024 Disliked: Staff & service, property conditions & facilities, room comfort Quite expensive for this kind of hotel, room very small, no separation between shower and toilet ##### PATRICK Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Leonard 4 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean room (made up everyday). Bus stops very close by. ##### Leonard Stayed 6 nights in Apr 2023 ### 8/10 Good #### Kushan Sudheera 28 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice stay The hotel provided us early check in without any extra charges. The room was clean and tidy. However, the room was small, but most of the rooms in Singapore at this price point is of this size. The staff was friendly. Overall, a nice stay. ##### Kushan Sudheera Stayed 8 nights in Apr 2023 ### 10/10 Excellent #### Yasser 16 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Very good ##### Yasser Stayed 1 night in Aug 2024 ### 6/10 Okay #### Sharafali 5 Dec 2024 Nothing to add ##### Sharafali Stayed 2 nights in Dec 2024 ### 8/10 Good #### Mohdaifizul 8 Aug 2024 Liked: Cleanliness, staff & service All ok ##### Mohdaifizul Stayed 1 night in Aug 2024 ### 8/10 Good #### anthony 15 Feb 2024 Liked: Cleanliness, property conditions & facilities Xxxxhjic ##### anthony Stayed 1 night in Feb 2024 ### 8/10 Good #### Louisa 20 Aug 2025 Liked: Cleanliness, amenities Expect high prices for a small cramped room. But that’s what you get in Singapore for that kind of money. You have just enough space to walk to the other side of the bed. The bathroom has a separate shower so once you shower the entire floor gets wet. The main negative point for us is the super slow Wifi which is hardly usable!! On the positive side, you get coffee/tea making facilities, hair dryer, a super cold fridge, TV and even an iron/ironing board. No small hand towel provided but you can ask for one. No drinking water is supplied, you’re expected to keep cool boiled water in the jug provided. If you’re not used to that, you can easily buy water from the several stores just around the corner. There are also lots of local eateries nearby catering mainly to the many students from the nearby university. We stayed here mainly due to the proximity to the university. There is a small bus station where you can take certain buses and also a bus stop nearby where you can take buses to the nearby shopping centre and also into the main city centre. That is however quite far. The staff are quite responsive and will try to rectify any problems. ##### Louisa Stayed 4 nights in Aug 2025 ### 2/10 Terrible #### Verified traveller 30 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NIGHTMARE How could they rent out the room when they themself should know better the rooms are so stinky and yet the receptionists cant be bothered when my guest approached them ? This is so shameful !!!! ##### Verified traveller Stayed 7 nights in Oct 2023 ### 2/10 Terrible #### Robert 5 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never stay here Avoid this hotel. The management and desk staff are exceptionally rude and indifferent. I could not believe I would ever encounter a hotel manager in the HOSPITALITY industry with such low regard for treating customers well. I’m a 60+ year old academic professional so there can be no plausible rationale for their poor attitudes. Every single interaction with manager or staff was unpleasant and cringy. ##### Robert Stayed 4 nights in Jun 2024 ### 6/10 Okay #### Anne-Marie 23 Dec 2022 Liked: Cleanliness Great location if you have business at the university otherwise no good reason to stay there. No lobby. Unable to accommodate early check in. Lobby toilet in the basement next to sleeping staff behind blankets. Would not accommodate my request to shorten my stay. Even when expedia got involved. Ceiling in my tiny room needed a couple of layers of paint. Woken close to midnight by kids running up and down corridor screaming. Do not recommend. ##### Anne-Marie ### 2/10 Terrible #### Lorelei 28 Feb 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Do not recommend The bed was rock hard, sheets were stained and holey (and when we asked for a change, I was told that there wasn't much for housekeeping to do as the sheets often came back from the laundry stained - ew!), and the room itself was tiny. Additionally, there was only one soap (a two-in one that was expected to be used for literally everything, including hand washing) which was insanely drying. Finally, there's a 30 SGD charge for lost room cards, which is frankly ridiculous. ##### Lorelei Stayed 6 nights in Feb 2023 ## Expedia's Latest Trends ### Hotels > [The Robertson House by The Crest Collection](https://www.expedia.co.uk/Singapore-Hotels-The-Robertson-House-By-The-Crest-Collection.h2483503.Hotel-Information) > > [Novotel Singapore on Kitchener](https://www.expedia.co.uk/Singapore-Hotels-Novotel-Singapore-On-Kitchener.h906127.Hotel-Information) > > [JEN Singapore Orchardgateway by Shangri-La](https://www.expedia.co.uk/Singapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information) > > [PARKROYAL COLLECTION Pickering, Singapore](https://www.expedia.co.uk/Singapore-Hotels-PARKROYAL-COLLECTION-Pickering.h5400381.Hotel-Information) > > [lyf Bugis Singapore](https://www.expedia.co.uk/Singapore-Hotels-Hotel-G-Singapore.h16483483.Hotel-Information) > > [Crowne Plaza Changi Airport by IHG](https://www.expedia.co.uk/Singapore-Hotels-Crowne-Plaza-Changi-Airport.h2057692.Hotel-Information) > > [PARKROYAL COLLECTION Marina Bay, Singapore ](https://www.expedia.co.uk/Singapore-Hotels-PARKROYAL-COLLECTION-Marina-Bay.h328749.Hotel-Information) > > [Citadines Connect City Centre Singapore](https://www.expedia.co.uk/Singapore-Hotels-Citadines-Connect-City-Centre-Singapore.h86149818.Hotel-Information) > > [Paradox Singapore Merchant Court at Clarke Quay](https://www.expedia.co.uk/Singapore-Hotels-Paradox-Singapore-Merchant-Court-At-Clarke-Quay.h447795.Hotel-Information) > > [Vibe Hotel Singapore Orchard](https://www.expedia.co.uk/Singapore-Hotels-VIBE-Hotel-Singapore-Orchard.h19440.Hotel-Information) > > [AM Hotel](https://www.expedia.co.uk/Singapore-Hotels-AM-Hotel.h75903049.Hotel-Information) > > [Aerotel Singapore - Transit Hotel in Terminal 1](https://www.expedia.co.uk/Singapore-Hotels-Aerotel-Singapore.h12810757.Hotel-Information) > > [Mandai Rainforest Resort By Banyan Tree](https://www.expedia.co.uk/Mandai-Rainforest-Resort-By-Banyan-Tree.h109566084.Hotel-Information) > > [Ambassador Transit Lounge Singapore T3](https://www.expedia.co.uk/Singapore-Hotels-Ambassador-Transit-Lounge-Singapore-T3.h16221925.Hotel-Information) > > [Pan Pacific Serviced Suites Beach Road, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Pan-Pacific-Serviced-Suites-Beach-Road.h6083920.Hotel-Information) > > [The Scarlet Hotel](https://www.expedia.co.uk/Singapore-Hotels-The-Scarlet-Hotel.h1141522.Hotel-Information) > > [Somerset Bencoolen Singapore](https://www.expedia.co.uk/Singapore-Hotels-Somerset-Bencoolen-Singapore.h1080532.Hotel-Information) > > [QT Singapore](https://www.expedia.co.uk/Singapore-Hotels-SO-Singapore.h6417153.Hotel-Information) > > [Park Regis by Prince Singapore](https://www.expedia.co.uk/Singapore-Hotels-Park-Regis.h4018160.Hotel-Information) > > [Village Hotel Albert Court by Far East Hospitality](https://www.expedia.co.uk/Singapore-Hotels-Village-Hotel-Albert-Court-By-Far-East-Hospitality.h892688.Hotel-Information) > > [Capri By Fraser China Square, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Capri-By-Fraser.h34834462.Hotel-Information) > > [lyf Farrer Park Singapore](https://www.expedia.co.uk/Singapore-Hotels-Lyf-Farrer-Park-Singapore.h72966785.Hotel-Information) > > [Hotel Bencoolen @ Bencoolen Street ](https://www.expedia.co.uk/Singapore-Hotels-Hotel-Bencoolen-Bencoolen-Street.h8224996.Hotel-Information) > > [The Clan Hotel Singapore by Far East Hospitality](https://www.expedia.co.uk/Singapore-Hotels-The-Clan-Hotel-Singapore.h45536906.Hotel-Information) > > [Citadines Rochor Singapore](https://www.expedia.co.uk/Singapore-Hotels-Citadines-Rochor-Singapore.h42235554.Hotel-Information) > > [lyf Funan Singapore](https://www.expedia.co.uk/Singapore-Hotels-Lyf-Funan.h38874809.Hotel-Information) > > [PARKROYAL on Beach Road, Singapore](https://www.expedia.co.uk/Singapore-Hotels-PARKROYAL-On-Beach-Road.h3037335.Hotel-Information) > > [Louis Kienne Serviced Residences](https://www.expedia.co.uk/Singapore-Hotels-Louis-Kienne-Serviced-Residences.h9833251.Hotel-Information) > > [Ambassador Transit Hotel Terminal 3](https://www.expedia.co.uk/Singapore-Hotels-Ambassador-Transit-Hotel-Terminal-3.h13434415.Hotel-Information) ---