Title: The Haven by JetQuay Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Haven by JetQuay Hotel connected to the airport in Singapore with a 24-hour business centre ![Breakfast area](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/d9da4a75.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/408547ba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/7b791a88.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/4991921e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/c3cc2f06.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Haven by JetQuay provides a practical sanctuary within Singapore Changi Airport. Guests relax with newspapers and coffee in the lobby, access helpful concierge services, and enjoy express check-out convenience. Free WiFi in each room keeps everyone connected between flights. 7.4 Good ## Popular amenities - Housekeeping - 24/7 front desk - Air conditioning - Free WiFi - Business services ## Room options ### Check availability for these dates Tonight [Nov 21 - Nov 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 22 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=12609780&PinnedHotelID=12609780&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/7b791a88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bed Nap Room, Arrival Hall ### Highlights Air conditioning LED TV Hairdryer Detached private bathroom Rainfall showerhead Free bottled water Cable channels Daily housekeeping - 463 sq ft - Sleeps 1 - 1 Single Bed ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/7b791a88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Nap Room (2 Connecting 1 Bed Nap Rooms), Arrival Hall ### Highlights Air conditioning Connecting rooms available LED TV 2 bedrooms Hairdryer Detached private bathroom Rainfall showerhead Free bottled water - 86 sq ft - 2 bedrooms - Sleeps 2 - 1 Double Bed ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/7b791a88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bed Nap Room, Arrival Hall, 0800 to 2200 ### Highlights Air conditioning LED TV Hairdryer Detached private bathroom Rainfall showerhead Free bottled water Cable channels Daily housekeeping - 463 sq ft - Sleeps 1 - 1 Single Bed ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/13000000/12610000/12609800/12609780/7b791a88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Nap Room (2 Connecting 1 Bed Nap Rooms), Arrival Hall, 0800 to 2200 ### Highlights Air conditioning LED TV Hairdryer Detached private bathroom Rainfall showerhead Free bottled water Cable channels Daily housekeeping - 86 sq ft - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16720000/16715700/16715693/90610732_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Singapore Little India by IHG Rochor - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,000 reviews £118 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Singapore-Hotels-Holiday-Inn-Singapore-Little-India.h16715693.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=3168&destination=Singapore&destType=MARKET&latLong=1.29027,103.85201&searchId=72bb55b3-2e53-4c2e-b072-668f52a29f84&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/400/311/bdca6452_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Swissotel The Stamford, Singapore Downtown Singapore - Pool - Spa - Kids pool - Free WiFi 9.2 Wonderful 1,009 reviews £223 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Singapore-Hotels-Swissotel-The-Stamford.h311.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=3168&destination=Singapore&destType=MARKET&latLong=1.29027,103.85201&searchId=72bb55b3-2e53-4c2e-b072-668f52a29f84&top_cur=GBP) Ad ![Miscellaneous](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2340000/2330800/2330793/85666882_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Singapore On Bencoolen Bencoolen - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,068 reviews £102 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Singapore-Hotels-Ibis-Singapore-On-Bencoolen.h2330793.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=3168&destination=Singapore&destType=MARKET&latLong=1.29027,103.85201&searchId=72bb55b3-2e53-4c2e-b072-668f52a29f84&top_cur=GBP) Ad ![Property grounds](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/450000/447800/447795/c3bcd7da_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paradox Singapore Merchant Court at Clarke Quay Downtown Singapore - Pool - Hot tub - Kids pool - Parking included 9.0 Wonderful 1,287 reviews £158 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Singapore-Hotels-Paradox-Singapore-Merchant-Court-At-Clarke-Quay.h447795.Hotel-Information?chkin=2025-12-11&chkout=2025-12-12&rm1=a2®ionId=3168&destination=Singapore&destType=MARKET&latLong=1.29027,103.85201&searchId=72bb55b3-2e53-4c2e-b072-668f52a29f84&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/11000000/10590000/10589200/10589136/24222594_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Capitol Kempinski Hotel Singapore Downtown Singapore - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 357 reviews £280 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Singapore-Hotels-The-Capitol-Kempinski-Hotel-Singapore.h10589136.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=3168&destination=Singapore&destType=MARKET&latLong=1.29027,103.85201&searchId=72bb55b3-2e53-4c2e-b072-668f52a29f84&top_cur=GBP) Ad ![Executive lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/94000000/93490000/93487000/93486994/54b67ecc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pullman Singapore Hill Street Downtown Singapore - Pool - Kids pool - Free WiFi - Restaurant 8.8 Excellent 187 reviews £196 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Singapore-Hotels-Pullman-Singapore-Hill-Street.h93486994.Hotel-Information?chkin=2025-12-6&chkout=2025-12-7&rm1=a2®ionId=3168&destination=Singapore&destType=MARKET&latLong=1.29027,103.85201&searchId=72bb55b3-2e53-4c2e-b072-668f52a29f84&top_cur=GBP) Ad ![Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/570000/560400/560319/022415cc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Singapore Robertson Quay by IHG Singapore River - Pool - Spa - Free WiFi - Restaurant 9.0 Wonderful 501 reviews £211 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Singapore-Hotels-InterContinental-Singapore-Robertson-Quay.h560319.Hotel-Information?chkin=2025-11-22&chkout=2025-11-23&rm1=a2®ionId=3168&destination=Singapore&destType=MARKET&latLong=1.29027,103.85201&searchId=72bb55b3-2e53-4c2e-b072-668f52a29f84&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/560000/553000/552973/b67da061.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### M Hotel Singapore City Centre Downtown Singapore - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 1,013 reviews £137 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Singapore-Hotels-M-Hotel-Singapore-City-Centre.h552973.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=3168&destination=Singapore&destType=MARKET&latLong=1.29027,103.85201&searchId=72bb55b3-2e53-4c2e-b072-668f52a29f84&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19830000/19823600/19823539/73141d4a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Singapore Novena Novena - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 335 reviews £175 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Singapore-Hotels-Courtyard-By-Marriott-Singapore-Novena.h19823539.Hotel-Information?chkin=2025-12-12&chkout=2025-12-13&rm1=a2®ionId=3168&destination=Singapore&destType=MARKET&latLong=1.29027,103.85201&searchId=72bb55b3-2e53-4c2e-b072-668f52a29f84&top_cur=GBP) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/11500/11421/8dc74394_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hyatt Singapore Orchard - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 1,000 reviews £252 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Singapore-Hotels-Grand-Hyatt-Singapore.h11421.Hotel-Information?chkin=2025-11-24&chkout=2025-11-25&rm1=a2®ionId=3168&destination=Singapore&destType=MARKET&latLong=1.29027,103.85201&searchId=72bb55b3-2e53-4c2e-b072-668f52a29f84&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-The-Haven-By-JetQuay.h12609780.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSingapore-Hotels-The-Haven-By-JetQuay.h12609780.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C1.35398%2C103.98641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZjQQbqToJuqTlktHpnm-jmZiCRM=) 65 Airport Boulevard, Changi Airport Terminal 3, #01-18, Singapore, 819663 #### What's nearby - The Social Tree - 10 min walk - 0.6 miles - Jewel Changi Airport - 10 min walk - 0.6 miles - Slide @ T3 - 14 min walk - 0.8 miles - Changi Swimming Pool - 14 min walk - 0.8 miles - Marina Bay Sands Casino - 18 min drive - 12.8 miles #### Getting around - Changi Airport Station - 1 min walk - JB Sentral - 35 min drive - Changi Airport (SIN) - 7 min drive #### Restaurants - ‪McDonald's - ‬1 min walk - ‪McDonald's - ‬4 min drive - ‪Ya Kun Family Cafe 亞坤 - ‬3 min walk - ‪O' Coffee Club - ‬14 min walk - ‪Chicken Rice - ‬3 min walk ## About this property ### The Haven by JetQuay Hotel located within Changi Airport (SIN) The Haven by JetQuay provides amenities, such as a 24-hour business centre and a snack bar/deli. Guests can connect to free in-room WiFi. Additional perks include: - Express check-out, a TV in reception and a 24-hour front desk - Smoke-free property, a computer station and concierge services - Coffee/tea in reception, free newspapers and meeting rooms Room features All guest rooms at The Haven by JetQuay boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water. Other conveniences in all rooms include: - Bathrooms with rainfall showers and free toiletries - LED TVs with cable channels ## Similar properties ![Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15150000/15149500/15149474/1124b98b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meadows Hostel Kallang - Breakfast included - Free WiFi - Air conditioning - Laundry 7.4 Good 115 reviews £39 includes taxes & fees 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=15149474&PinnedHotelID=15149474&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/17000000/16230000/16222000/16222000/5843087c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ambassador Transit Lounge Singapore T2 Changi - All-inclusive - Free WiFi - Air conditioning - Business services 6.6 265 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=16222000&PinnedHotelID=16222000&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/92000000/91560000/91551500/91551475/w2137h1409x2y0-dde796cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Arena eSports Hotel at Bugis Village Bugis Village - Free WiFi - Air conditioning - Game room - Breakfast available 6.4 70 reviews £42 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=91551475&PinnedHotelID=91551475&HadPinnedHotel=true®ionId=-1&adults=2) ![Oven, stovetop](https://images.trvl-media.com/lodging/37000000/37000000/36990600/36990596/9c01c754.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ST Signature Chinatown Downtown Singapore - Free WiFi - Air conditioning - Soundproof rooms - Kitchen 8.0 Very good 104 reviews £58 includes taxes & fees 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=36990596&PinnedHotelID=36990596&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/14000000/13440000/13434500/13434415/b66fd63b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ambassador Transit Hotel Terminal 3 Changi - All-inclusive - Free WiFi - Air conditioning - Gym 8.0 Very good 1,002 reviews £162 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=13434415&PinnedHotelID=13434415&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/5000000/4120000/4118900/4118894/fd82f317.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 81 Lucky Geylang - Free WiFi - Air conditioning - Room service - Housekeeping 6.6 320 reviews £44 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=4118894&PinnedHotelID=4118894&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2810000/2806500/2806469/efccf64d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 81 Elegance Kallang - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 6.6 466 reviews £46 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=2806469&PinnedHotelID=2806469&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/3000000/2810000/2806500/2806435/b6ba463e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel 81 Geylang Geylang - Free WiFi - Air conditioning - Housekeeping - 24/7 front desk 6.2 340 reviews £44 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=2806435&PinnedHotelID=2806435&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/900000/893000/892942/b03ae303.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Park City Hall Downtown Singapore - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,079 reviews £177 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=892942&PinnedHotelID=892942&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/38000000/38000000/37996500/37996413/75e74b7d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YOTELAIR Singapore Changi Airport Changi - Free WiFi - Air conditioning - Gym - Breakfast available 7.8 Good 1,009 reviews £106 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=37996413&PinnedHotelID=37996413&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Coffee and tea in common areas - Snack bar/deli ### Things to do - TV in common areas ### Family friendly - Living room - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby ### Guest services - Concierge services - Housekeeping (daily) ### Business services - 24-hour business centre - Computer station - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge ### More - Built in 2014 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Detached private bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers ### Entertainment - LED TV with cable channels ### Food and drink - Free bottled water ### More - Air conditioning - Living room ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation This property is located on Level 1, Terminal 3 Arrival Hall. Guests arriving on an inbound flight or in transit must clear baggage claim and pass through immigration control before proceeding to the lounge. To reach the property from Terminal 1 or 2, guests should board the sky train located in the public area of the departure hall to Terminal 3. Or, guests can walk from Terminal 2 to Terminal 3 via the mezzanine-level bridge above the MRT station. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Property is located within an airport and access is restricted to airport travellers only; flight boarding pass must be presented upon check-in Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Haven JetQuay Hotel Singapore Haven JetQuay Hotel Haven JetQuay Singapore Haven JetQuay The Haven By JetQuay Singapore The Haven by JetQuay Hotel The Haven by JetQuay Singapore The Haven by JetQuay Hotel Singapore ## Frequently asked questions ### Is The Haven by JetQuay pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Haven by JetQuay? > This property doesn't offer parking. ### What time is check-in at The Haven by JetQuay? > Check-in begins at 3:00 PM. ### What time is check-out at The Haven by JetQuay? > Checkout is at noon. ### Where is The Haven by JetQuay located? > Located in Changi, this hotel is within 1 mile (2 km) of Jewel Changi Airport and Slide @ T3. Changi Business Park and Changi City Point are also within 6 miles (10 km). Changi Airport Station is only a 2-minute walk and A South Station is 7 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Haven by JetQuay Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 38 8 - Good 63 6 - Okay 36 4 - Poor 18 2 - Terrible 8 ### 4/10 Poor #### JB, japan 13 Jun 2020 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities エアポートホテルなので狭いのは仕方がないとして、シャワー（共有）の時間にもいろいろ制限があり、快適とは言い難かった ##### JB Stayed 1 night in Oct 2019 ### 2/10 Terrible #### Verified traveller 19 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities I never checked in the hotel because I traveled from Malaysia and was not allowed to enter the Cory, but either Orbitz (Expedia) or the hotel was willing to help me with the cancellation. The hotel stated that I booked through the agent and should contact the agent to contact them, then when I contact the agent, the agent stated that it’s up to the hotel to issue a refund or not, they don’t talk to each other, they just keep telling me (customer) to talk to the other party. As ridiculous as this sounds, do NOT book with Orbitz going forward, because while they are charging you a booking fee, they are NOT your agent, therefore not going to act on your behalf... ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Stephen 15 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quick pitstop Great little resting place and very convenient to everything you need..Will be sure to use again. ##### Stephen Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 1 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located in Terminal 3 which makes it super convenient for early morning flights. Staff are friendly and helpful. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Elizabeth, London 24 Feb 2020 Liked: Cleanliness, staff & service, amenities Got some good rest. Bed comfy enough even if only a twin size. They had white noise machines in the hallways which helped to keep it quiet. If you are a light sleeper and get a bad neighbour could be dodgy, as I could hear my neighbour clearly as she coughed (not an issue as I was already awake). Doubt it would be an issue as these aren’t really rooms for partying so much as sleeping. But there are TVs. The staff were friendly and made me at ease and were super helpful. There were morning snacks: cereal, toast, fruit, coffee, tea. Lounge was quiet and comfy. Overall quite clean. It’s not easy to find and you do have to go through customs, show your passport. Wasn’t a big deal as there was no line and security was at individual gates anyway. Overall, not bad value for a decent rest! Cheaper than a hotel and you don’t have to go outside. ##### Elizabeth Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Kubo, マレーシア 16 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you for your help. ##### Kubo Stayed 1 night in Feb 2020 ### 8/10 Good #### Tom 15 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rejuvenated Ideal stopover accommodation if transiting through Singapore Airport. Felt nicely rejuvenated after a shower & a few hours sleep for my onward flight. ##### Tom Stayed 1 night in Feb 2020 ### 4/10 Poor #### JC 20 Jan 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities It's small to stay overnight, but might be good for couple hours. The room is too small for the money spent, like a jail chamber. More than $110 per 12 hours stay, but its convenient to catch next morning flight. ##### JC Stayed 1 night in Jan 2020 ### 8/10 Good #### Takoyaki, Kyoto, Japan 6 Jan 2020 Liked: Cleanliness, staff & service Very small room and a bit pricey but it's just for sleeping and having a rest between two flights (transit) so it was OK to me. The shower was great! :) ##### Takoyaki Stayed 1 night in Jan 2020 ### 10/10 Excellent #### MILLY, 大阪 6 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 1泊寝るためだけに利用しました。大満足です。 こちらは、正確にはホテルではなく、ラウンジの睡眠スペースです。（空港のインフォメーションの人に聞いたら、ホテルじゃないよと言われました。）そのため、部屋にはベッドと簡単な机のみです。日本のカプセルホテルが個室になったようなものです。 シャワー・トイレは男女関係なく他の方々と共用です。シャワーは、混みあうと受付にお願いし、順番待ちリストに入れてもらいます。順番が来たら部屋に電話がかかってきます。アメニティについては、バスタオル・フェイスタオルが1枚ずつ無料で使えます。シャンプー類が簡単にですが付いてます。 ラウンジスペースはドリンク（アルコールは有料）、カップ麺、食パンが置かれており、24時間好きに無料で飲食できます。電源もあります。出入りも自由で空港の他のところで食事してくることも可能です。 簡素な作りですが非常に清潔ですので、寝るだけ！休むだけ！と決めて使うならオススメです。スタッフは人によりけりですが、親切な方だったと思います。 ##### MILLY Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Sarah 6 Jan 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Just awful Awful. Aircon freezing and couldn't adjust. Wall paper held up with tape. Hair in sheets including pubic hair. Bathroom not attached to room which I have never seen in a transit room before. Food awful. Unfortunately I can't find one positive thing to say. Truely awful. ![](https://a.travel-assets.com/ugc/hotel-reviews/6C07701542FC514CFC00654F15C548C4FC0E313B1578276318724.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/50A69893A202846E290CC91E90FE752629FDD5E71578276318800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarah Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller 25 Nov 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst place I ever stayed at. A 6ft by 6 ft room with Steiner chair. Not allowed to check in lungage earlier; no visitors into the room; air conditioning not adjustable Charging close to us$120 a night without private bathroom and shower room All the above were never mentioned in the ad. I demand a refund ##### Verified traveller Stayed 1 night in Nov 2019 ### 6/10 Okay #### JUNYONGDAE, Korea 23 Nov 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities 사진에는 방에 욕실 화장실이 있는 것으로 알았는데 밖에 위치해서 불편했습니다 그리고 추웠습니다 ##### JUNYONGDAE Stayed 1 night in Nov 2019 ### 4/10 Poor #### Damian 17 Oct 2019 Liked: Cleanliness, staff & service #### Short stopover The rooms don't have any toilet or shower in the room. I just needed a short stopover room as i was flight with Singapore airlines but I came in at Terminal 2 had to get over to Terminal 3 for the hotel and then back to Terminal 1 for my next flight ?? not very well planed out for Singapore Airport. ##### Damian Stayed 1 night in Oct 2019 ### 8/10 Good #### Sharon 14 Oct 2019 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Sleep only; Room doesn't have toilet or shower If in need of bed to sleep only - OK. But showers and toilet are separate, accessed via hallway and separate key for shower. Wallpaper on walls is peeling off and stuck together with pieces of sticky tape. Room was quiet with good airconditioning. Toilets communal. Showers separate and required getting separate key. Had a good sleep, which was all that mattered. It is not the Crowne Plaza! Which I totally loved. ##### Sharon Stayed 1 night in Oct 2019 ### 8/10 Good #### Josefine 10 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bra för transfer! Bodde i ett nappen en natt. Lite missvisande bilder kan jag tycka, då rummet är väldigt litet och duschrummet ligger en bit bort. Men annars är jag nöjd med vistelsen, det är rent och fräscht samt mörkt och tyst. Så bra sover man! ##### Josefine Stayed 1 night in Oct 2019 ### 6/10 Okay #### Taka, Yokohama 26 Sept 2019 Liked: Cleanliness, amenities Convenience, very clean. a little cold in snap room. It cannot be adjusted. ##### Taka Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller 21 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### 個室は狭い 日本のネットカフェの豪華版な感じですかね。ちょっとしたホテルのようなラウンジ。部屋に通されてびっくり。狭い。22時頃シンガポール着、初めてのシンガポールで夜１人で移動するのが不安で空港のホテルにしました。ラウンジでの滞在で十分だと思います。今回は疲れていたので個室を選択して良かったけれど、エアコンの調整不可で寒くてブランケット2枚もらい使いました。ただし、膝掛けのよう大きさのブランケットです。空港内で、新しいのでそこそこ清潔とういう点が重視であれば、おすすめです。前にはマクドナルドがありました。スナックバーや飲み物がフリーです。シンガポールではホテル代が高いのはあたりまえでしょうが、ここも含めて全般的に価格の割には、、、、。 ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller 19 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities やや冷房が効いてましたが特に問題ありません ##### Verified traveller Stayed 1 night in Sep 2019 ### 4/10 Poor #### ビジネスマン 14 Sept 2019 Disliked: Cleanliness, property conditions & facilities 寝る目的のみなら可レベルです。 ##### ビジネスマン Stayed 1 night in Sep 2019 ### 8/10 Good #### Verified traveller 25 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unique-bathrooms. Dry clean and modern Room - dry small Food average ##### Verified traveller Stayed 1 night in Aug 2019 ### 6/10 Okay #### Verified traveller 4 Aug 2019 Liked: Cleanliness, staff & service 狭い。本当に寝るだけなら使える ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Ursula 1 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location and quality It's the second stay at this airport lounge/hotel. The customer service, cleanliness, and location are outstanding. Room price is fair for location. Bring an adaptor because the Singaporean wall outlet won't let you plug in the US devices. Wifi was fast. TV in room only 2 working channels. ##### Ursula Stayed 1 night in Jul 2019 ### 8/10 Good #### TAN 29 Jul 2019 Liked: Cleanliness Location quiet good , clean but no vegetarian food provide . ##### TAN Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller 26 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### True Haven The Haven by Jetquay is a ‘must’ and part of my trip costs to Spore. My plane arrived late and it is a relief to just check in and rest till the next day before heading downtown, The staff led by Zaleha is pleasant and service oriented: Haryani, Ann, others who worked behind the scenes eg. Housekeeping. Great service and value for tired travelers. ##### Verified traveller Stayed 1 night in Jul 2019 ## Expedia's Latest Trends ### Hotels > [Miramar Singapore](https://www.expedia.co.uk/Singapore-Hotels-Hotel-Miramar-Singapore.h7398914.Hotel-Information) > > [Citadines Raffles Place Singapore](https://www.expedia.co.uk/Singapore-Hotels-Citadines-Raffles-Place-Singapore.h74539853.Hotel-Information) > > [Fairmont Singapore](https://www.expedia.co.uk/Singapore-Hotels-Fairmont-Singapore.h861823.Hotel-Information) > > [Quincy Hotel Singapore by Far East Hospitality](https://www.expedia.co.uk/Singapore-Hotels-Quincy-Hotel.h2450073.Hotel-Information) > > [Park Regis by Prince Singapore](https://www.expedia.co.uk/Singapore-Hotels-Park-Regis.h4018160.Hotel-Information) > > [W Singapore - Sentosa Cove (Newly Renovated)](https://www.expedia.co.uk/Singapore-Hotels-W-Singapore-Sentosa-Cove.h5198964.Hotel-Information) > > [The Fullerton Hotel Singapore](https://www.expedia.co.uk/Singapore-Hotels-The-Fullerton-Hotel-Singapore.h892940.Hotel-Information) > > [Raffles Singapore](https://www.expedia.co.uk/Singapore-Hotels-Raffles-Hotel-Singapore.h20409.Hotel-Information) > > [The Ritz-Carlton, Millenia Singapore](https://www.expedia.co.uk/Singapore-Hotels-The-Ritz-Carlton.h28540.Hotel-Information) > > [The Robertson House by The Crest Collection](https://www.expedia.co.uk/Singapore-Hotels-The-Robertson-House-By-The-Crest-Collection.h2483503.Hotel-Information) > > [Grand Copthorne Waterfront](https://www.expedia.co.uk/Singapore-Hotels-Grand-Copthorne-Waterfront.h553889.Hotel-Information) > > [Citadines Rochor Singapore](https://www.expedia.co.uk/Singapore-Hotels-Citadines-Rochor-Singapore.h42235554.Hotel-Information) > > [Oasia Hotel Downtown Singapore by Far East Hospitality](https://www.expedia.co.uk/Singapore-Hotels-Oasia-Hotel-Downtown-Singapore.h13455138.Hotel-Information) > > [Shangri-La Rasa Sentosa, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Shangri-La-Rasa-Sentosa.h6519.Hotel-Information) > > [Mandarin Oriental, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Mandarin-Oriental.h328784.Hotel-Information) > > [Grand Park City Hall](https://www.expedia.co.uk/Singapore-Hotels-Grand-Park-City-Hall.h892942.Hotel-Information) > > [Paradox Singapore Merchant Court at Clarke Quay](https://www.expedia.co.uk/Singapore-Hotels-Paradox-Singapore-Merchant-Court-At-Clarke-Quay.h447795.Hotel-Information) > > [Furama RiverFront](https://www.expedia.co.uk/Singapore-Hotels-Furama-RiverFront.h46753.Hotel-Information) > > [JEN Singapore Orchardgateway by Shangri-La](https://www.expedia.co.uk/Singapore-Hotels-JEN-Singapore-Orchardgateway-By-Shangri-La.h906062.Hotel-Information) > > [Shangri-La Singapore](https://www.expedia.co.uk/Singapore-Hotels-Shangri-La-Singapore.h22322.Hotel-Information) > > [Oasia Hotel Novena, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Oasia-Hotel-Novena.h4249364.Hotel-Information) > > [Swissotel The Stamford, Singapore](https://www.expedia.co.uk/Singapore-Hotels-Swissotel-The-Stamford.h311.Hotel-Information) > > [Holiday Inn Express Singapore Clarke Quay by IHG](https://www.expedia.co.uk/Singapore-Hotels-Holiday-Inn-Express-Singapore-Clarke-Quay.h6485265.Hotel-Information) > > [The Clan Hotel Singapore by Far East Hospitality](https://www.expedia.co.uk/Singapore-Hotels-The-Clan-Hotel-Singapore.h45536906.Hotel-Information) > > [Pan Pacific Singapore](https://www.expedia.co.uk/Singapore-Hotels-Pan-Pacific-Singapore.h6594.Hotel-Information) > > [JEN Singapore Tanglin by Shangri-La](https://www.expedia.co.uk/Singapore-Hotels-JEN-Singapore-Tanglin-By-Shangri-La.h7062.Hotel-Information) > > [InterContinental Singapore by IHG](https://www.expedia.co.uk/Singapore-Hotels-InterContinental-Singapore.h12307.Hotel-Information) > > [M Hotel Singapore City Centre](https://www.expedia.co.uk/Singapore-Hotels-M-Hotel-Singapore-City-Centre.h552973.Hotel-Information) > > [PARKROYAL COLLECTION Marina Bay, Singapore](https://www.expedia.co.uk/Singapore-Hotels-PARKROYAL-COLLECTION-Marina-Bay.h328749.Hotel-Information)