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Overview of Sofitel Singapore Sentosa Resort & Spa (SG Clean)

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Featured image
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Terrace/patio
UNESCO Sustainable Property

Sofitel Singapore Sentosa Resort & Spa (SG Clean)

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationSentosa Golf Club3 min walk
    Popular LocationPalawan Beach10 min walk
    Popular LocationSentosa Merlion4 min drive
    AirportSingapore (SIN-Changi)33 min drive

Choose dates to view prices

Luxury Room, 1 King Bed

4.7/5 guest room rating
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Single Beds

4.6/5 guest room rating
  • 388 sq ft
  • Sleeps 3
  • 2 Single Beds

Junior Suite, 1 King Bed

4.2/5 guest room rating
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Family Suite (Prestige)

3.6/5 guest room rating
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 2 Single Beds, Garden View (Garden)

4.1/5 guest room rating
  • 388 sq ft
  • Sleeps 3
  • 2 Single Beds

Suite, 1 King Bed (Prestige)

No guest room rating
  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms

5/5 guest room rating
  • 3229 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Luxury Room, 1 King Bed, Garden View (Garden)

4.3/5 guest room rating
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Family Twin Room, Multiple Beds (Luxury)

4.4/5 guest room rating
  • 775 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

About this area

Singapore

Located in Singapore, Sofitel Singapore Sentosa Resort & Spa (SG Clean) is in the entertainment district and near the beach. Madame Tussauds and Gardens by the Bay are cultural highlights, and some of the area's popular attractions include Universal Studios Singapore and S.E.A. Aquarium. Travelling with kids? Make time for Wings of Time, or head to an event or a match at Singapore National Stadium. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Guests love the resort's quiet location.
Popular Location

What's nearby

  • Sentosa Golf Club - 3 min walk
  • Palawan Beach - 10 min walk
  • Sentosa Merlion - 4 min drive
  • Resort World Sentosa Casino - 4 min drive
  • Sentosa Luge - 5 min drive

Getting around

  • HarbourFront Station - 5 min drive
  • JB Sentral - 53 min drive
  • Changi Airport (SIN) - 32 min drive

Restaurants

  • Kwee Zeen — 1 min walk
  • LeBar — 1 min walk
  • FOC Sentosa - 9 min walk
  • The Garden - 10 min walk
  • Kwee Zeen - 13 min walk

About this property

Sofitel Singapore Sentosa Resort & Spa (SG Clean)

5-star, family-friendly resort, walk to Palawan Beach
4 restaurants, a full-service spa and an outdoor pool are available at this smoke-free resort. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 215 rooms feature thoughtful touches such as espresso makers and bathrobes, plus in-room free WiFi and LED TVs with cable channels. Guests will also find 24-hour room service, minibars and separate baths and showers.
Sofitel Singapore Sentosa Resort & Spa (SG Clean) offers 215 forms of accommodation with minibars and espresso makers. 42-inch LED televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Singapore resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SoSPA has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle
  • Free beach shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: SGD 45.9 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Aerobics classes
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Bulgarian
  • Chinese
  • English
  • French
  • Japanese
  • Malay
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre (3531 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 42-inch LED TV
  • TV channels
  • Films for purchase

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 120.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 45.9 per person (approximately)
  • Rollaway bed fee: SGD 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Sentosa Resort And Spa
Sofitel Sentosa Resort
Sofitel Singapore Sentosa
Sofitel Sentosa
Sofitel Singapore Sentosa Resort
The Sentosa Resort Spa
Sofitel Singapore Sentosa Resort Spa
Sofitel Singapore Sentosa Resort Spa
Sofitel Singapore Sentosa Resort & Spa (SG Clean) Resort
Sofitel Singapore Sentosa Resort & Spa (SG Clean) Singapore

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 487 out of 993 reviews
5 - Excellent 49%
Rating 4 - Good. 323 out of 993 reviews
4 - Good 33%
Rating 3 - Okay. 117 out of 993 reviews
3 - Okay 12%
Rating 2 - Poor. 41 out of 993 reviews
2 - Poor 4%
Rating 1 - Terrible. 25 out of 993 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the zen outlook
Stayed 2 nights in Apr 2021

4/5 Good

Stayed 2 nights in Mar 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse 5 star hotel
As a 5 star hotel, I would say it was a not good enough service. Especially the staff working there, their behavior, response, etc. were lower than a 3 star hotel. Breakfast staffs never came to our table. No one answered the phone at the lobby. I:ve stayed at the junior suite but it was basically a prison, very dirty, some flies flying in the room, no sunlight. I asked for detergent but they were not able to provide. There were so many things i would like to mention
Stayed 1 night in Jan 2021

3/5 Okay

Disliked: Amenities
Stayed 2 nights in Dec 2020