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Sofitel Singapore Sentosa Resort & Spa (SG Clean)

Photo gallery for Sofitel Singapore Sentosa Resort & Spa (SG Clean)

Primary image
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Terrace/patio

Overview of Sofitel Singapore Sentosa Resort & Spa (SG Clean)

UNESCO Sustainable Travel Pledge

Sofitel Singapore Sentosa Resort & Spa (SG Clean)

5.0 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
2 Bukit Manis Road Sentosa Island, Singapore, 099891

Explore the area

  • Popular LocationSentosa Golf Club3 min walk
  • Popular LocationPalawan Beach10 min walk
  • Popular LocationUniversal Studios Singapore5 min drive
  • AirportSingapore (SIN-Changi)31 min drive

Choose dates to view prices

About this area

Singapore

Located in Singapore, Sofitel Singapore Sentosa Resort & Spa (SG Clean) is in the entertainment district and near the beach. Singapore City Hall and Gardens by the Bay are cultural highlights, and some of the area's popular attractions include Universal Studios Singapore and Singapore Flyer. Travelling with kids? Don't miss Singapore Botanic Gardens and East Coast Park. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Guests love the resort's quiet location.

What's nearby

  • Sentosa Golf Club - 3 min walk
  • Palawan Beach - 10 min walk
  • Madame Tussauds - 4 min drive
  • Resort World Sentosa Casino - 4 min drive
  • Universal Studios Singapore - 5 min drive

Getting around

  • HarbourFront Station - 5 min drive
  • JB Sentral - 53 min drive
  • Changi Airport (SIN) - 31 min drive

Restaurants

  • FOC Sentosa - 9 min walk
  • The Garden - 10 min walk
  • Kwee Zeen - 13 min walk
  • Greenwood Fish Market @Quayside Isle - 4 min drive
  • Sentosa Cove Village - 5 min drive

About this property

Sofitel Singapore Sentosa Resort & Spa (SG Clean)

5-star, family-friendly resort near Universal Studios Singapore
4 restaurants, a full-service spa and an outdoor pool are available at this smoke-free resort. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Sofitel Singapore Sentosa Resort & Spa (SG Clean) offers 215 accommodations with minibars and espresso makers. 42-inch LED televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Singapore resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor tennis court and a health club are featured at the resort. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SoSPA has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Bulgarian, Chinese (Mandarin), English, French, Japanese, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free local area shuttle
  • Free beach shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: SGD 45.9 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kwee Zeen
  • LeBar
  • The Garden
  • The Cliff

Things to do

  • 18 holes of golf
  • Aerobics classes
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3531 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • 42-inch LED TV
  • TV channels
  • Films for purchase

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 120.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 45.9 per person (approximately)
  • Rollaway bed fee: SGD 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Sentosa Resort And Spa
Sofitel Sentosa Resort
Sofitel Singapore Sentosa
Sofitel Sentosa
Sofitel Singapore Sentosa Resort
The Sentosa Resort Spa
Sofitel Singapore Sentosa Resort Spa
Sofitel Singapore Sentosa Resort Spa
Sofitel Singapore Sentosa Resort & Spa (SG Clean) Resort
Sofitel Singapore Sentosa Resort & Spa (SG Clean) Singapore

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 479 out of 993 reviews
5 - Excellent 48%
Rating 4 - Good. 318 out of 993 reviews
4 - Good 32%
Rating 3 - Okay. 126 out of 993 reviews
3 - Okay 13%
Rating 2 - Poor. 42 out of 993 reviews
2 - Poor 4%
Rating 1 - Terrible. 28 out of 993 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Moce massage but nothjng else special about the place.
Stayed 1 night in Jul 2022

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Like: big garden, greenery environment and breakfast. Didn't like: the service of front desk, not friendly and poor attitude
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
The facilities were great but I don’t understand why there was no phones in the villa that can connect us to the reception.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in May 2022

1/5 Terrible

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We had a very bad experience. The hotel staff is very unfriendly and very impolite. The property is avg, vegetarian/vegan food almost inexistent in the menu, tasteless food, uncomfortable chairs in the restaurant!! Spa overpriced!! Never going back again!!
Stayed 2 nights in Apr 2022

1/5 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

3/5 Okay

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Didn't really feel it is a luxury hotel
Check-in/out is a breeze. Frontdesk staff are friendly and helpful. The room, restaurants, general areas are pleasing. The towels, bathrobe and bath mat are worn out. A bit disappointing for a hotel branded as luxury hotel. Cleanliness is another area of improvement. Even with COVID and SG Clean, it seems they don't clean the rooms well esp. the common surfaces touched by guests. The attached photo shows dust collecting in the bedside lamp. At the restaurant, I obseved during breakfast (2 days) that the staff don't thoroughly clean the tables between guests. Yes, he spray disinfectant but he just wipe around the small centerpiece so it left a lot of areas with markings from previous guests. Also, there was an instance that a stack of tissue fell on the floor. The staff just picked it up and put back on the table as if nothing happened. Cleanliness is very important in any f&b facilities. There's no feeling warmth staying in that hotel. The staff don't acknowledge the guests when you see them in hallways. Yeah, perhaps greeting is difficult during covid, but would be good to acknowledge guests in another way when you see them in the hallways. Maybe a Singapore thing, I don't know. This is my first time to do staycation. I travelled a lot before pandemic and stayed in many hotels and resorts overseas. Can't help but compare. Food is good, no complaints here. It is branded as a luxury hotel, so definitely the expectation is higher.
Looks like it hasn't been cleaned for a while. With the light switch, this is a common surface touched by guests. It should be one of the priorities when cleaning the rooms.
Comes with sanitizers 😊
Stayed 2 nights in Mar 2022

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nil.
Stayed 3 nights in Mar 2022

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wedding anniversary celebration that was not.
Happy with the villa especially the swimming pool. Swimming pool was big enough and deep enough unlike other hotels or resorts that I have been. Did not like that hotel was not able to provide arrangements for halal food for my family despite we staying in a good star hotel and in this era where hotels should ready to accept Muslim guests with strict dietary requirements. Our in-room breakfast only reached us at 11.30am as they have forgotten that we ordered 4 sets instead of 2 breakfast sets. The Sofitel welcome card given to us when we checked in was also the wrong card, as the card was meant for another guests but was given to my family instead. Despite informing hotel that it was my wedding anniversary, I only received tiny slice of cake. I was expecting more such as decoration or a call from hotel on certain arrangements that they could do for me at a price, which I was willing to pay if necessary. Very disappointed but the room and swimming pool had helped me to pull this through for my family to enjoy
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Really Good. We are Happy.
Stayed 1 night in Mar 2022