Hotel Bencoolen@Hong Kong Street (SG Clean) is located in Downtown Singapore, a neighbourhood in Singapore, and is near a metro station. Singapore City Hall and Gardens by the Bay are cultural highlights, and travellers looking to shop may want to visit Orchard Road and Raffles Place. Singapore Flyer and East Coast Park are not to be missed.
4-star Singapore hotel in Downtown Singapore, walk to Raffles Place
A spa tub, coffee/tea in a common area and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Bencoolen@Hong Kong Street (SG Clean) offers 33 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a spa tub.
Languages spoken
Chinese (Mandarin), English, Korean, Malay, Vietnamese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Social distancing
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
Dining venue(s)
Fitness facilities
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street Singapore
Bencoolen@Hong Kong Street
Bencoolen Hong Kong Sg Clean
Hotel Bencoolen@Hong Kong Street
Hotel Bencoolen@Hong Kong Street (SG Clean) Hotel
Hotel Bencoolen@Hong Kong Street (SG Clean) Singapore
Hotel Bencoolen@Hong Kong Street (SG Clean) Hotel Singapore
Overall score and ratings
4.3
Excellent
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Hotel has many things closed because of Covid while still advertised as open - namely breakfast. Ice machine needs repairs and looks like its been that way for a while. I really wanted to like this cute hotel in Chinatown but it needs to pick up its game. Rooms are small but well made.
Very nice place with a very friendly and helpful staff.
Hotel location is excellent, close to major attractions, transport, dining, shops.
Room cleaning needs to be improve.
This property could be amazing if there was basic maintenance by the management.
Rooms and public areas need a good clean.Linen and towels are very old and stained and need replacement.
