Verified
2/10 Terrible
Madi
24 Jul 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A waste of a great location
We arrived and we're immediately led to our "beachside room" (spoiler: it wasn't beachside, but it was okay). The room was dirty and poorly lit, but we figured it was the standard for this area. IT'S NOT. There are so many other places that are much better places to spend your money.
The absolute worst part of our experience was the staff. (There is one guy who was awesome, but was just helping at night). Every day it was a struggle to get the staff to pay any attention to the guests at all. If you wanted to order dinner you had to track someone down, drink, same. There was one point that interupted a staff-only pool game to order dinner. The staff member then PUT MY ORDER IN HIS POCKET, FINISHED HIS GAME THEN GIVE MY ORDER TO THR BACK.
We also watched as the staff was too busy playing cards to notice that one of the staff members' children had climbed on top of the pool table and had smashed about 100 pieces of chalk into the felt.(Pic included)
That moment was the best representative of our time at Chez Paou. We could have stripped down naked, smashed and threw pool balls, and the staff would not have been paying enough attention to care.
Madi
Stayed 5 nights in Jul 2017
