Search Hotels Near Shops of The Colonnade, New Orleans

"Staff and hotel were terrific"

"The first room was horrible. There was dirt and dust around the beds and the wallpaper was peeling off of the walls, there was hair in the shower and the drain was clogged. There had to move us to another room and we need an extra bed so they brung a stained mattress on a dolly. We had to ask for a better mattress since they didn’t have any let out beds. I was really disappointed when I expected to stay here for my birthday and have a great experience. "

"AC was inconsistent and loud Was given 4-12x12 pillows and a very light comforter Front desk said had no extra pillows, or actual bed pillows or comforters I’ve stayed here at least 6 times over the last few years and will be my last time "

"Great place to stay! Very comfortable and the staff was very helpful and nice!"

"Loved the location as you can walk to a lot of restaurants close to French quarters. I did not get the room i booked upon check in but Taylor fixed the issue for me the next day once a king room became available. Room was clean but definitely needs some upgrades, surroundings were quiet so perfect for a nap and goodnight sleep. I would stay there again as it was also affordable. "

"It went well except the need for more towels and washcloths. When I called the front desk one staff member, and I’m not certain who, didn’t understand why I needed more than the two washcloths provided when there were two people staying in the room-I’m sorry but I don’t use the same rag to wash my face and the rest of my body! On the day the room was supposed to be cleaned, housekeeping didn’t show up until almost 5pm."

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"Bar menus were fine but never ate breckfast on property! Staff is over the top keen!! "

"Wonderful staff! Polite & friendly. Hotel aesthetics were wonderful. Beds & pillows extremely comfortable. Breakfast cafe was good also!"