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Reviews of Days Inn by Wyndham Manassas Battlefield

2 out of 5
Days Inn by Wyndham Manassas Battlefield
7249 New Market Ct, I-66 Exit 47A and RT 234, Manassas, VA

Reviews

5.4
Rating 10 - Excellent. 130 out of 1000 reviews" "
Rating 8 - Good. 180 out of 1000 reviews" "
Rating 6 - Okay. 209 out of 1000 reviews" "
Rating 4 - Poor. 187 out of 1000 reviews" "
Rating 2 - Terrible. 294 out of 1000 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Karina

Stayed 1 night in Mar 2024

2/10 Terrible

MrMrs

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The facility had wiring issues that was not told to us so we counld not use the refrigerators and microwaves that were in the room. The water pressure was bad. The room smelled damp. Definitely will not recommend staying here.
Stayed 2 nights in Mar 2024
Response from c on 1 Apr 2024
our apology is that we did not meet your expectations during your stay we are currently renovation and waiting on the permit to allow us to turn the microwave back on

8/10 Good

Jatin

Liked: Cleanliness
Check out time morning Lady was very attitude and lazy . When we asked something about stay , she doing Makeup face ..
Stayed 1 night in Mar 2024
Response from c on 19 Mar 2024
We appreciate your feedback and are now able to handle the personnel. We sincerely apologize for the unprofessional behavior of the service member. They should have stopped and attended to your requirements, especially not applying makeup at the front desk.

4/10 Poor

Furkat

Disliked: Staff & service, amenities, property conditions & facilities
Noisy
Stayed 2 nights in Mar 2024

10/10 Excellent

Wuilmer

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from c on 19 Mar 2024
thank you for your rating enjoy your week

2/10 Terrible

Okera

Liked: Staff & service
Disliked: Amenities
The price was good. However, my tv did not work, a number of outlets did not work, and there were roaches in my bathroom.
Stayed 1 night in Feb 2024

2/10 Terrible

Alberto, Lakeland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Extremely unsafe - stay away from this place
Stayed 2 nights in Jan 2024
Response from c on 31 Jan 2024
We appreciate you taking the time to share your observations with us. We are extremely sorry to learn that your experience was unsatisfactory, and the Our main goal is to provide a clean, comfortable space for our guests, and we're sorry that we weren't able to do so for you

6/10 Okay

Ravindranath, LEXINGTON

Liked: Staff & service
Very noisy. Couldn’t sleep
Stayed 1 night in Jan 2024
Response from c on 25 Jan 2024
We apologise for the loudness and your inability to sleep. In the future, please get in touch with guest services so they may speak with the loud guests and ask them to calm down. If that doesn't work, they can arrange for you to stay in a different room so you can enjoy your time there. At Days Inn, we want every visitor to have a great time and come back soon. We apologize if we didn't meet your expectations.

2/10 Terrible

Tunazzina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Ravindranath, LEXINGTON

Stayed 1 night in Jan 2024

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Errol

Travelled with partner
Awful set up. They tried but could not overcome the issues of the property. Many undesirable guests on the property
Stayed 1 night in Jan 2024
Response from c on 28 Jan 2024
We sincerely apologize that your stay was less than pleasurable. We are collaborating diligently with the local authorities to address the problem that unpaid guests are causing.

2/10 Terrible

Anthony

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad front desk person, no respect for customer, hotel condition is very bad, torn comforter, furnitures, this place seriously needs renovation.
Stayed 1 night in Jan 2024
Response from c on 28 Jan 2024
We apologize that your room was not up to par. We are currently under renovation and are disappointed to hear that staff members have been impolite, which is unacceptable. You can be confident that we will meet to discuss the matter and how to handle complaints of this nature going forward.

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from C on 9 Jan 2024
Thank you for 5 star review we here at Days Inn Manassas Battlefield are glad you enjoyed you stay

10/10 Excellent

Dennis

Stayed 1 night in Jan 2024

4/10 Poor

Idalis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas personas frente adicto a drogas, los baños de noche corian cucarachas.
Stayed 7 nights in Dec 2023
Response from c on 9 Jan 2024
Lamentamos que haya sentido que su seguridad se vio comprometida. La seguridad de los huéspedes es nuestra prioridad. Estamos trabajando con las autoridades locales para combatir el problema de las drogas local.

4/10 Poor

Blair

Stayed 5 nights in Dec 2023

2/10 Terrible

Brandi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff was awesome.. as for the clientele that hangs around.. well its to be desired.. the cops were there at least 2 different times... that i saw anyway. Im sure there were some drug deals going down as well as people tripping on god knows what in the lobby. People were out in the hallway where our room was located from early in the am and at night.i definitely did not find myself safe at all during the time that we stayed.
Stayed 5 nights in Dec 2023
Response from c on 31 Jan 2024
We sincerely apologize for any concerns you may have had during your visit regarding the safety of drugs. Our first concerns are the security and welfare of our guests, and we make every effort to maintain our hotel as a reputable and secure location for all. You may be confident that our hotel strictly adheres to all policies and procedures to ensure the security and comfort of our esteemed visitors. We always work with law enforcement and take the necessary measures to put an end to any criminal behavior that may occur on our premises. We have tight security protocols in place to prevent such situations, but we are nonetheless very concerned about how they can affect your stay. Your happiness is the most crucial factor to

8/10 Good

Felix

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Kerri

Not so good…
Our room was near a 2nd floor exit and doors were opening and closing all night. When we arrived at the hotel, I felt like some “funny business” was going on. It made me feel a bit uncomfortable. The room was clean and the bed was comfortable. We just heard a ton of noise all night and did not get a good night of sleep.
Stayed 1 night in Dec 2023
Response from casey on 29 Dec 2023
While guest safety and satisfaction are our top priorities, we sincerely apologize for any inconvenience caused by the exit doors' noise and the noisy guests. We are happy to hear that your room was satisfactory, and we apologize for any disappointment we may have caused you. However, we kindly ask that you give us another chance to make up for our mistakes and provide an outstanding guest experience.

10/10 Excellent

Maria Cecilia

Travelled with family
Liked: Amenities
Place is okay for the price per night and staff is very helpful and accommodating.
Stayed 3 nights in Dec 2023
Response from casey on 26 Dec 2023
Thankyou for the 5 star review and the nice words about staff ill be sure to pass the message along

8/10 Good

Jae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from casey on 26 Dec 2023
Thank you for your most recent stay with us and the 4 star review happy holidays

8/10 Good

Darwin

Stayed 2 nights in Dec 2023
Response from casey on 29 Dec 2023
Thank you kindly for the review , and choosing Days Inn for your recent stay

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property! We will definitely be back!
Stayed 3 nights in Dec 2023
Response from casey on 29 Dec 2023
Thank you Kareem for your kind words of the property and you enjoyed your stay Happy Holidays from Days inn

2/10 Terrible

Shawn

Disliked: Cleanliness, staff & service
Dirty, Roach infested. The female

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from cs on 11 Dec 2023
thank you for the 10 out of 10 score review happy travels

4/10 Poor

Don

Disliked: Cleanliness, property conditions & facilities
Not a good experience.
The lobby had a smell. Is the room looked old and worn as did the whole property. The bedspread was dirty but covered up by the coverlet... really? There were roaches in the bathroom. I was very disappointed but it was too late when I arrived to complain or move to a different motel.
Stayed 1 night in Dec 2023
Response from cs on 11 Dec 2023
We are sorry to hear that your stay at our hotel left you feeling so disappointed. Our aim is to provide guests with a clean, cozy, and pleasurable place to stay. We sincerely apologize if our hospitality and attention to detail were not up to par on this particular occasion. This is not at all like us. Our hotel takes maintenance and cleaning very seriously, so your room should always feel fresh and clean. We truly hope that you will give us another chance to earn back your trust in our hotel and hospitality, but in the meantime, please accept our deepest apologies for not being able to fulfill our goal of giving you an exceptional stay. Thank you for staying with us this time.

6/10 Okay

Anna M

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was in down needed to be painted in the room and bathroom. Toilet seat was not secured.
Stayed 1 night in Dec 2023
Response from cs on 11 Dec 2023
We apologize for the way your room was presented; however, we are presently doing routine maintenance on every room to make sure it adheres to Days Inn standards.

10/10 Excellent

edwin Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Fer

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from C on 30 Nov 2023
It was our pleasure having you here with us glad you enjoyed your stay and thank you for the 5 star review

4/10 Poor

Diana

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was broken glass on sidewalk almost stepped in it.The staff didn't care when I mention to them.Inside room was dirty.
Stayed 1 night in Nov 2023
Response from cici on 30 Nov 2023
We appreciate you taking the time to share your  observations with us. We are extremely sorry to learn that your experience was unsatisfactory, and the Our main goal is to provide a clean, comfortable space for our guests, and we're sorry that we weren't able to do so for you. We take note of your remarks, which indicate that our employees lacked professionalism and failed to assist you in resolving your issues. We regret their impolite behavior. We want to discuss this episode with our team, treat it seriously, and figure out why such a regrettable thing happened.

2/10 Terrible

ROSANA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jae

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good deal for the money
Stayed 1 night in Nov 2023
Response from cs on 23 Nov 2023
“We are incredibly grateful that you took the time out to leave us a 5-Star review.” "Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.”

6/10 Okay

Denise

Liked: Staff & service
The staff was very friendly and helpful.
Stayed 1 night in Nov 2023
Response from cs on 23 Nov 2023
Thank you for the staff review will

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, property conditions & facilities
Good Price
Stayed 1 night in Nov 2023
Response from cs on 23 Nov 2023
“We are incredibly grateful that you took the time out to leave us a 5-Star review.” "Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.”

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Rana Muhammad

Travelled with group
Liked: Staff & service, property conditions & facilities
Everythings good
Stayed 1 night in Nov 2023
Response from cs on 8 Nov 2023
Thank you for your rating , Glad we here at the Days Inn where able to provide you with a good stay

4/10 Poor

Anders

I needed to find a place to stay while attending a wedding, and this place was close enough to the venue, plus it was cheap…I’m definitely going to spend the extra money and stay elsewhere next time I have business in Manassas. Whether it was the drug addict approaching me while I waited for my Uber outside of the hotel, or the crazy old man trying to fight me at the TGI Fridays for having a conversation with the bartender…this area just isn’t my vibe. The staff were nice enough, but the area just seems depressed; if you’re able, spend the extra money and stay in a different area.
Stayed 2 nights in Nov 2023
Response from cs on 8 Nov 2023
We truly regret learning about your negative experience during your stay at our hotel. Our primary goal is to give our visitors a tidy, cozy, and secure environment; we apologize that we were unable to do this for you.

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Do not come here especially with family
The room had nothing but the beds and the bathroom. There was a tv, a mini fridge, a few lamps, and a chair at a desk, but there was nothing else. No amnentities, besides two of the tiniest soap bars and a tiny thing of shampoo no conditioner. No extra blankets or an ironing board or extra towels- which were super tiny and cheap. Even the pillows were small squares. They cut every corner they could. It’s a truck stop too, felt very unsafe coming back at night. People knocking on doors at 2 am, mine too. At least it seemed like someone was always there at the front desk, room service did come but when I came back late at night my key card didn’t work so I had a to go to the front to fix that. Lots of people looking at you to see which room you’re in. Never staying at a days inn again.
Stayed 2 nights in Nov 2023
Response from cici on 30 Nov 2023
Thank you for taking the time to share your feedback regarding your recent stay at our establishment. We value your opinion and we apologize for any inconveniences you may have experienced during your time with us.We regret to hear that the room amenities did not meet your expectations. Our intention is to provide a comfortable and pleasant stay for all our guests, and we apologize for any shortcomings you encountered. Your feedback has been duly noted, and we will review our offerings to ensure your concerns are addressed.Regarding your comments on the lack of amenities such as extra blankets, an ironing board, and extra towels, we apologize for any inconvenience caused. We understand the importance of these additional items in enhancing your stay, and we will assess their provision to better accommodate our guests in the future.Your safety and security are paramount to us, and we deeply regret if you felt unsafe during your stay. We take appropriate measures to maintain a secure environment for our guests, and we will further investigate the incidents you mentioned to prevent any similar occurrences in the future.We appreciate your acknowledgment of our attentive front desk staff and prompt room service. It is our goal to provide efficient and reliable service to all our guests, and we are glad to hear that you found those aspects satisfactory.Once again, we sincerely apologize for falling short of your expectations. We greatly value your feedback as it allows us to constantly improve our services. If there is anything else you would like to discuss or any specific concerns you would like us to address, please do not hesitate to reach out to us directly.Thank you for choosing our establishment, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again
I booked this Hotel as it was fairly close to where I was going the next day for a family funeral. No problems at all, very clean room. The clerk at the desk was very nice and courteous.
Stayed 1 night in Nov 2023
Response from cs on 8 Nov 2023
Thank you for you positive review, Sorry about your family, come back when you can stay awhile and view the

10/10 Excellent

Brian

Stayed 1 night in Oct 2023
Response from cs on 23 Nov 2023
“We are incredibly grateful that you took the time out to leave us a 5-Star review.” "Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.”

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Ok. I understand you get what you pay for but i will do what i need to to not stay here again. I checked in late, the front desk lady was very friendly. The interior hallways look very institutional. The clientele appears to be long term residents. The parking lot was littered. The floors in the room had lumps. There was no bedside lamp. The chair was stained. There was a conduit run through the spawling concrete ceiling along the wall. The bed itself was very springy.
Stayed 1 night in Oct 2023
Response from cici on 30 Nov 2023
Thank you for taking the time to share your feedback with us. We appreciate your valuable input, as it allows us to continually improve and enhance our guests' experience.We apologize for any inconveniences you may have encountered during your recent stay with us. It is disheartening to learn that our facilities did not meet your expectations. Rest assured, we take your concerns seriously and are already addressing them to ensure a more comfortable and enjoyable experience for all our guests.We apologize for any issues you encountered with the interior hallways and the appearance of long-term residents. We continuously strive to maintain a welcoming atmosphere for all guests, and we will take steps to address any areas that require attention.Additionally, we are sorry to hear about the conditions of the parking lot and the presence of litter. Cleanliness is of utmost importance to us, and we are actively working to improve our external areas to provide a pristine environment for our guests.We regret any inconvenience caused by the condition of the floors and the absence of a bedside lamp in your room. Your comments have been shared with our housekeeping team to ensure that similar oversights are avoided in the future.Regarding the stained chair and the presence of a conduit, we apologize for the visual discrepancies you encountered. Our maintenance team will thoroughly inspect the rooms to resolve any staining or cosmetic issues promptly. We also apologize if you found the bed to be unsatisfactory. We understand the importance of a comfortable sleep environment and will reassess the quality of our bedding to ensure each guest enjoys a restful night's sleep.We appreciate your feedback, as it helps us identify areas of improvement and deliver a higher level of service for future guests. We hope that you will consider giving us another opportunity to provide you with the exceptional hospitality experience that we are known for.

10/10 Excellent

Hossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Oct 2023
Response from cs on 20 Oct 2023
We are glad you enjoyed your stay here with us at Days Inn and did not encounter any issues Please tell friends and family about your stay

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Clen and cheap.
Place was clean and the bed was comfortable. Cosmetically it was a little lacking. Repairs were done to towel racks and old holes werent patched. Not enough light in the room to read and the one lamp was broken but worked. No light by the bed, only the desk. There was more light in the bathroom than the rest of the room.
Stayed 1 night in Oct 2023
Response from CS on 18 Oct 2023
Thank you for taking the time to complete the survey. I see that bedroom lighting is main concern. i will get maintenance to take a look on how we can improve this, maybe by increasing lighting wattage or adding more lamps as we are doing renovations this is something we need to take a look at

10/10 Excellent

Jose edixon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from CS on 10 Oct 2023
Thank you for taking the time out for our review glad you enjoyed your stay hope

6/10 Okay

Kevin

Business traveller
Disliked: Staff & service, property conditions & facilities
I reserved a single king bed room, but was given a double-bed room that smelled moldy. One bed's mattress was horribly worn but the other was suitable. Some of the wall base molding in the bathroom had fallen away and was just propped up against the wall. When I went to plug my phone charger in, behind the nightstand, some molding there was missing, exposing a gap under the wall. The front desk clerk, whom I didn't see upon entry, didn't greet me until I stood there for a minute waiting for someone to come out. She was wearing a t-shirt that advertised Jack Daniels whiskey. It was torn inappropriately at the neckline. They demanded a $50 deposit that has not yet been refunded.
Stayed 1 night in Oct 2023
Response from CS on 6 Oct 2023
Thank you for taking the time share feedback with us about your stay , I am sorry we did not meet your expectations. I can assure you that all the maintenance issue you have listed have been sent to maintenance for repairs , and front desk is working on a uniform policy.

10/10 Excellent

Keyon

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023
Response from . on 24 Oct 2023
Thank you for choosing Days Inn Manassas Battlefield for your stay and taking the time to respond to the survey

10/10 Excellent

Saima

Stayed 1 night in Sep 2023

10/10 Excellent

salma

Travelled with partner
Great
Stayed 1 night in Sep 2023
Response from CS on 24 Sept 2023
Thank you for staying with us here at Days Inn , and for the 5 star review