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Mercure Sheffield Kenwood Hall & Spa

Photo gallery for Mercure Sheffield Kenwood Hall & Spa

Featured image
Premium bedding, in-room safe, desk, laptop workspace
34-inch plasma TV with cable channels, TV
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of Mercure Sheffield Kenwood Hall & Spa

UNESCO Sustainable Property

Mercure Sheffield Kenwood Hall & Spa

4 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Kenwood Road, Sheffield, England

Explore the area

  • Popular LocationSheffield Botanical Gardens17 min walk
  • Popular LocationEndcliffe Park19 min walk
  • Popular LocationUniversity of Sheffield3 min drive
  • AirportDoncaster (DSA-Robin Hood)32 min drive

Choose dates to view prices

About this area

Sheffield

Located in Sheffield, Mercure Sheffield Kenwood Hall & Spa is near the airport and near a train station. Peak District National Park and Derbyshire Dales National Nature Reserve reflect the area's natural beauty and area attractions include Sheffield Botanical Gardens and National Centre for Popular Music. Sheffield Winter Garden and Hillsborough Leisure Centre are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • Sheffield Botanical Gardens - 17 min walk
  • Endcliffe Park - 19 min walk
  • University of Sheffield - 3 min drive
  • National Centre for Popular Music - 4 min drive
  • Sheffield City Hall - 4 min drive

Getting around

  • Dore and Totley Station - 7 min drive
  • Meadowhall Interchange Station - 11 min drive
  • Doncaster (DSA-Robin Hood) - 32 min drive

Restaurants

  • Lakeview Restaurant — 1 min walk
  • Lakeview Bar — 1 min walk
  • Akentannos - 10 min walk
  • Prithiraj - 10 min walk
  • The Mediterranean Restaurant - 11 min walk

About this property

Mercure Sheffield Kenwood Hall & Spa

Eco-friendly hotel with restaurant and fitness centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, a sauna and concierge services are on-site. All 114 rooms offer free WiFi, premium bedding and plasma TVs with cable channels. Other amenities available to guests include electric kettles, hairdryers and safes.
Mercure Sheffield Kenwood Hall & Spa offers 114 forms of accommodation with a safe and a hairdryer. Beds feature premium bedding. 34-inch Plasma televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Sauna

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Romanian
  • Spanish

Business services

  • Meeting rooms 11

Spa

  • Massage - hot stone

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 34-inch plasma TV
  • TV channels

Food and drink

  • Electric kettle

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15, per pet, per stay, plus a deposit of GBP 15 per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 14.95 per person (approximately)
  • Pet deposit: GBP 15 per stay
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Sheffield Kenwood Hall Hotel
Kenwood Hall Hotel
Kenwood Hall Hotel Sheffield
Kenwood Hall Sheffield
Hotel Kenwood Hall
Mercure Kenwood Hall Hotel
Mercure Sheffield Kenwood Hall
Mercure Kenwood Hall
Hotel Mercure Sheffield Kenwood Hall & Spa Sheffield
Sheffield Mercure Sheffield Kenwood Hall & Spa Hotel
Hotel Mercure Sheffield Kenwood Hall & Spa
Mercure Sheffield Kenwood Hall & Spa Sheffield
Kenwood Hall
Best Western Plus Sheffield Kenwood Hall Hotel Spa
Best Western Plus Kenwood Hall Hotel
Mercure Sheffield Kenwood Hall
Mercure Sheffield Kenwood Hall & Spa Hotel
Mercure Sheffield Kenwood Hall & Spa Sheffield
Mercure Sheffield Kenwood Hall & Spa Hotel Sheffield

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 289 out of 968 reviews
5 - Excellent 30%
Rating 4 - Good. 393 out of 968 reviews
4 - Good 41%
Rating 3 - Okay. 173 out of 968 reviews
3 - Okay 18%
Rating 2 - Poor. 77 out of 968 reviews
2 - Poor 8%
Rating 1 - Terrible. 36 out of 968 reviews
1 - Terrible 4%

4.0/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Travelled with family
Excellent location & grounds. Elevator did not work. Swimming pool shut for refurbishment. Difficulty in getting room made up.
Stayed 5 nights in Aug 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself and the grounds and the pond are beautiful.
Stayed 1 night in Aug 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely NOT a 4 star hotel. The 1st room we were given was horrendous - the keys wouldn’t work. The door and frame were all splintered as if the door had been kicked in so the door couldn’t be locked. The bed base was in two parts which were not lined up so the mattress hung in the air by about 6 inches. The walls next to the window were full of damp and the grouting around the bath was full of black mould. On our first trip back to reception to get new keys we asked if there was a closer room but were told the hotel was fully booked. After we later showed a member of staff the state of the room, the Duty Manager said he would move us. So. It wasn’t fully booked then.... We asked him to check the 2nd room before we went into it, so he did. He returned and said that he was upgrading us to a junior suite with a patio and gave us 4 drinks vouchers for the inconvenience..... We went to the suite which was slightly better than the original room. Again the bathroom was full of mould. The patio had not been cleaned and had an ashtray full of cigarette butts right outside the door. If we had had time to get a different hotel we would have done, but we were now running 2 hours late for an event. The bed looked clean at least. We were wrong.....in the evening we noticed the sheets didn’t fully cover the mattress. We were tired so went to sleep. In the morning I lifted the sheet and saw a clean mattress topper on top of a filthy stained one. We were horrified!!
Stayed 1 night in Jun 2021

3/5 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
We love this hotel, but standards are slipping.
This used to be a great hotel. It still could be, but the signs aren’t great. The rooms are plain whitewashed walls, the bathrooms are dated and in poor repair. Paint peeling off the ceiling, discoloured grout and silicone. The bar service was very poor. We know too well that the restrictions currently imposed on bars and hotels mean table service is necessary but I’m sorry to say it hasn’t been mastered her. Seemingly plenty of staff, but none interested in taking your order at your table. Had two drinks in the hotel bar on different occasions, both took nearly half an hour from when we sat down to when we got our drinks. We know it’s hard at the moment and we’ve all had a rubbish year, but our last four visits since it transferred from Best Western to Mercure haven’t been good. We wanted to get married here but will probably give it one more chance and if it’s still heading in the same direction then our love for this hotel will probably dwindle.
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Premier Inn
Stayed here several times before and would recommend it. Nice location, walking distance to bars and restaurants. Quiet location, easy parking and good value. Much better than Premier Inn just down the road.
Stayed 1 night in Jun 2021