I can see why they get good ratings, it's not a bad place to stay... But this is depending on who you are and who else is there. Staff were helpful and friendly.room was reasonably comfortable, and on top floor we couldn't hear the bar but the road was noisy. Reasonably clean but mould in bathroom and muck under bed.
However I wouldn't recommend it for families /lone females.
The entrance is through a members bar which had several very drunk people in which frightened our children. And we had the grim sound effects of neighbours vomiting in the night. The staff told us they go off shift at midnight meaning no staff were on the premises if there were any problems. We had no problems, but didn't feel at ease.
The ensuite had a sensor light which stayed on with a fan, and the sink was in the bedroom, so we disturbed each other each time using the loo in the night.
Parking only available on a side street.