Very disapointed the the attitude of Hanibel. I stay at this particular place several times a year. In addition, I bring other people with me. We have always had great customer service, as a matter of fact the name of the lady the last time I was there was AMAZING was Cristina. That was just in February and we had 2 rooms. Again, Cristina, is a great rep for the company.
In addition, my husband left his fitbit watch in Room 118 on March 17th. I called, guess what? I got Hanibel, yep, no customer service. I asked for a callback after a check but nothing again. VERY VERY disappointed.