Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from エジプト

シャルムのはずれにあり、静かに過ごせるホテル

Posted 26-Aug-2015
Pros: 部屋の設備(特にスイートには洗濯機がついてるので、長期滞在には最適)、オールインクルーシブにイタリアンレストランとメキシカンレストランのセットメニューが含まれており、日替わりでメニューが変わる点
Cons: 敷地が広く、勾配があるのでゴルフカートの移動となるのですが、カートがなかなか来ずイライラすることあります。最高で30分近くまち、結局歩きました。
Location: シャルムのはずれにあるので、町に出たい人には不向きです。ただ、静かにリゾートで過ごしたい人向きのホテルです。
スイートということもあったのですが、大変快適な部屋で一週間のんびりと過ごすことができ、本当に命の洗濯をしました。ホテルの外に出なくても、夕食はビュッフェとイタリアンとメキシカンから選ぶことができ、毎日メニューも変わったので、飽きることもありません。最高の夏休みでした。また行きたいと思います。
3 out of 5
by A verified traveller from England

Landscape beautiful boy rooms need a makeover...

Posted 17-Aug-2015
Experience was good staff friendly & helpful but service a bit slow.
5 out of 5
Recommended
for Everyone
by A verified traveller from kuwait

excellent staff

Posted 16-Aug-2015
great place for relaxation,nice food, only disadvantage resort is very big...need to walk a lot for the beach.
3 out of 5
Recommended
for Everyone
by A verified traveller

Enlevez le personnel... Laissez les murs

Posted 14-Aug-2015
Pros: L'hôtel entier
Cons: Mettre la piscine le soir
Location: Farsha Café juste sublime.
Si vous êtes Français et ne parlez pas très bien Anglais Sharm El Cheikh n'est pas pour vous. Personnels très froid. Mais l'endroit est magnifique. En dehors de l'hôtel les égyptiens sont très cool.
3 out of 5
by A verified traveller from UK

Nice location by the sea.

Posted 09-Aug-2015
We are disappointed about hotel's services. No internet or very bad internet connection. We had to change our room to have internet in it. Experienced electricity problems while we were waiting for food to our room so had to go to the hall to have our "romantic" dinner in the bar and were charged for "trip" ("the trip" which our waiter had to do to deliver the food to the hall although it was not our fault). Overall expression- very expensive! Egypt used to be cheap place to go to but it looked to me as soon as they found out that we are from the UK, prices went up 3 times at least. 1 alcoholic drink and 1 water bottle in hotel's bar was almost £10! Not happy about room cleanness as well. We had even full rubbish bin left after cleaning. Stuff was friendly and big thanks to manager Amr as he seemed to be the only person who was resolving all the problems- like changing rooms and other problems we experienced. He was the only person who removed our mini bar (after asking 3 times to the stuff) as my husband was on diet and can't have chocolate in the house.
5 out of 5
Recommended
for Everyone
by A verified traveller from Helsingborg

Toppenställe!

Posted 05-Aug-2015
Pros: Supertrevlig personal som snabbt var på plats när man druckit upp och frågade om allt var bra och om man ville ha något mer att dricka. eller dyl.
Cons: Den nerdre Poolen borde renoveras då den har några år på nacken Gymmet borde uppdateras lite, framförallt om man vill träna ben.
Location: Finns aktiviteter som tex parasailing, vattenskidor, dyk skola och olika kroppsbehandlingar. en liten bit längre bort fanns även ett apotek.
Perfekt ställe om man inte vill vara bland andra svenskar. Majoriteten av skandinaver var Danskar och ett fåtal norrmän. Vi var det enda svenska paret . Vi valde premium sviten och den var i toppskick. Maten är som på alla andra all inclusive hotell, och fungerar för kroppsbyggare som vill frossa i maten. Vi bokade även ett bord under deras event fiskmarknad där man fick peka ut den nyfångade fisken. med tillbehör. Vi blev väldigt omhändertagna av personalen. Kan varmt rekomendra detta hotel om man vill ha total avkoppling
3 out of 5
Recommended
for Everyone
by A verified traveller from egypt

check in check out

Posted 26-Jul-2015
i booked a room with 1 king bed they give me 2 singel and when i called him they told me that good i told him no i want what i booked he say not avalible and u can put them togther the beach not good good aria neer to alf lela we lela show and aqua park and old city
2 out of 5
by A verified traveller from egypt

Old hotel and very bad servece quality

Posted 24-Jul-2015
I stayed in renaissance for 6 days it was my worest stay in any hotle, the hotle offecial rank is 5 stars but nothing in it up to that level. Staff made a very stupid mistakes when we were checking in when they found that we are egyptians they tried to but us in a very bad room although our reservation was for a best that the hotle have, they but us in rooms that located upon the hotle workshop. I refused to recive the room and when i start to make a problem they gave us a good room. All the facilities of the hotle are very ild and some of it are broken. The washing machine in our sweet was broken and it floods all its water on the floor of the sweet it was a big desaster and when we called the reception for housekeeping they arrived after one hour which was to late, every thing was covered with water. There was no minibar in the room for all our staying. Lizardes are in All the hotle corridors. The food were terrible,very bad quality some times over cooked and some times uncooked and the taste are very bad. Hotle staff are not trained well when they try to over a service they do it in a very rude and unpleasent way, they were trying to offer us an early checking out proses the reception guy called me and asked when you will be leaving the hotle in a very rude way with out telling me the reason and i felt like he want me out of the hotle to use the room for other guest. And checking out proses was very slow
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with beach access

Posted 22-Jun-2015
Pros: Everything needed for a quiet hassel-free vacation is on the property site
Stayed here 7 nights on breakfast only plan. Hotel hás everything, several restaurants, Entertainment, 3 nice pools, and onsite snorkeling and diving. I had no interest in going to naama bay for restaurant/bar scene so this was a great choice. property located on a fairly large site so good place for an escape.
5 out of 5
Recommended
for Everyone
by A verified traveller from V

Amazing resort and perfect stay

Posted 16-Jun-2015
This hotel is truly a 5* hotel, the resort is huge! Lots of restaurants and pools, the view from the beach is also also spectacular. The best aspect of the hotel is the security, before you get into a cab the security take your room number and the cab license number. Our room was amazing, a bath and a shower- the room space was amazing. The rooms were clean and tidy.