Stayed at this hotel 20+ times in last few years. Have stayed in other hotels in the past, and know all the hotels fairly well in Sharm, but this is the best. We always get upgraded to a suite as been there so many times, service superb, amenities in hotel top rate,located in Shark's Bay so just a taxi or bus ride into Naama, El Hadaba, Old Sharm, Genena City, Soho Square etc. Beautifully trained staff, who would never think of asking you for anything, (unlike other hotels), polite, charming and respectful at all times.