Title: URBN Boutique Shanghai Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1847387&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # URBN Boutique Shanghai Escape to serenity in this charming oasis where al fresco dining meets personalized service. ## Photo gallery for URBN Boutique Shanghai ![View from room - URBN Boutique Shanghai (Shanghai)](https://images.trvl-media.com/lodging/2000000/1850000/1847400/1847387/64ee4247.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Seafood, al fresco dining - URBN Boutique Shanghai (Shanghai)](https://images.trvl-media.com/lodging/2000000/1850000/1847400/1847387/31877808.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - URBN Boutique Shanghai (Shanghai)](https://images.trvl-media.com/lodging/2000000/1850000/1847400/1847387/bb756c98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, individually furnished - URBN Boutique Shanghai (Shanghai)](https://images.trvl-media.com/lodging/2000000/1850000/1847400/1847387/821c6457.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - URBN Boutique Shanghai (Shanghai)](https://images.trvl-media.com/lodging/2000000/1850000/1847400/1847387/d9162ac4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies URBN Boutique Shanghai offers a tranquil retreat near Jing'an Temple, with a garden and terrace perfect for relaxation. Savor seafood at URBN Restaurant or enjoy in-room WiFi, dry cleaning services, and concierge assistance - all part of the upscale boutique hotel experience. ## Reviews 9.0 Wonderful ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Bar - Laundry room ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=1847387&PinnedHotelID=1847387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=1847387&PinnedHotelID=1847387&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1847387&PinnedHotelID=1847387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1847387&PinnedHotelID=1847387&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1847387&PinnedHotelID=1847387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1847387&PinnedHotelID=1847387&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1847387&PinnedHotelID=1847387&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1847387&PinnedHotelID=1847387&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 4 of 4 rooms ### View all photos for Atrium ![Atrium | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/2000000/1850000/1847400/1847387/77b99be0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Atrium 8.0 Very good 1 review ### Highlights Individually furnished Air conditioning Fridge LED TV Pillow menu Down duvet Blackout curtains Premium bedding - 430 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Garden View ![Garden View | Living area | 46-inch LED TV with satellite channels, TV, DVD player](https://images.trvl-media.com/lodging/2000000/1850000/1847400/1847387/12ca37cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden View ### Highlights Individually furnished Air conditioning Fridge LED TV Pillow menu Down duvet Blackout curtains Premium bedding - Garden view - 471 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Penthouse ![Penthouse | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/2000000/1850000/1847400/1847387/cafc2e38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse ### Highlights Individually furnished Air conditioning Free cots/infant beds Fridge LED TV Pillow menu Separate bedroom Blackout curtains - 861 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio ![Studio | Bathroom | Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead](https://images.trvl-media.com/lodging/2000000/1850000/1847400/1847387/2a0e44d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio 8.0 Very good 2 reviews ### Highlights Individually furnished Air conditioning Fridge LED TV Pillow menu Premium bedding Blackout curtains Bathrobes - 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Free Wi-Fi - Air-conditioning - Breakfast available - Business services £184 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Shanghai-Hotels-Haig-Court.h117744848.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=2c3ecf7e-61ef-4737-ba4c-3cab515f4ac1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-URBN-Boutique-Shanghai.h1847387.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-URBN-Boutique-Shanghai.h1847387.Hotel-Information) ## About the area Located in Jing'an neighbourhood, URBN Boutique Shanghai is connected to a shopping centre. Shanghai Centre and Nanjing Road Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden. Shanghai Natural History Museum and Great World Entertainment Center are also worth visiting. [Visit our Shanghai travel guide](https://www.expedia.co.uk/Shanghai.dx180026) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.22946%2C121.43888&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hoqzqUWibcQGE6GcjTg5s5y8Ytg=) 183 Jiaozhou Road, Jingan District, Shanghai, 200040 ### What's nearby - ![0_dv679043](https://images.trvl-media.com/place/553248633998393983/86780b4f-530f-4b81-af7c-2c2a92f0071e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Nanjing Road 7 min walk \- 0.4 miles - ![Jing An Temple Park Nanjing Street Shanghai China](https://images.trvl-media.com/place/6061795/255723c5-0158-4970-98d3-baa71b1d352f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jing An Park 8 min walk \- 0.4 miles - ![Jing An Temple showing a city and a temple or place of worship](https://images.trvl-media.com/place/502782/f8dfb496-5683-4337-80f1-5e94752b15ca.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jing'an Temple 13 min walk \- 0.7 miles - ![A residential area of Shanghai once designated for the French, the French Concession is now very popular with tourists and expats, and appreciated for its cafes, bars and tree-lined avenues, and tudor houses.](https://images.trvl-media.com/place/3145/00e8f2de-c1d6-4636-9724-d38fb23c5573.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Former French Concession 17 min walk \- 1.0 mile - Jing An Kerry Centre 8 min walk \- 0.5 miles ### Getting around - Jing'an Temple Station 8 min walk - Shanghai South Railway Station 10 min drive - Pudong International Airport (PVG) 34 min drive ### Restaurants - 鸟醺居酒屋 3 min walk - Hazel Kitchen & Wine 1 min walk - Junto 3 min walk - Babbo 4 min walk - walla walla 2 min walk ## About this property ### URBN Boutique Shanghai Upscale boutique hotel near Jing'an Temple Near Shanghai Centre, URBN Boutique Shanghai provides a terrace, a garden and dry cleaning/laundry services. The on-site seafood restaurant, URBN Restaurant, features seafood and al fresco dining. In addition to car hire on-site and a bar, guests can connect to free in-room WiFi. You'll also find perks such as: - Limo/town car service, continental breakfast (surcharge) and luggage storage - Free newspapers, tour/ticket information and multilingual staff - Laundry services, a 24-hour front desk and a lift Room features All guest rooms are individually furnished, and feature comforts, such as premium bedding and pillow menus, as well as perks, such as air conditioning and bathrobes. Other amenities include: - Bathrooms with rainfall showers and designer toiletries - 46-inch LED TVs with satellite channels and DVD players - Fridges, daily housekeeping and desks ## Similar properties ![Reception hall](https://images.trvl-media.com/lodging/116000000/115990000/115982400/115982375/48c7098d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shanghai Hongqiao Heyitang Hotel Changning - Free airport shuttle - Free Wi-Fi - Restaurant - Air-conditioning 9.8 Exceptional 13 reviews £101 includes taxes & fees 10 Mar - 11 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=115982375&PinnedHotelID=115982375&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Single Room | View from room](https://images.trvl-media.com/lodging/93000000/92970000/92969100/92969026/6bca0fbd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urcove by HYATT shanghai Jing'an Jing'an - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.4 Exceptional 180 reviews £75 includes taxes & fees 1 Mar - 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No on-site parking available - Limo/town car service ### Food and drink - Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CNY 128 for adults and CNY 64 for children - A bar/lounge - A restaurant ### Restaurants on site - URBN Restaurant ### Family friendly - DVD player - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Built in 2008 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Deep soaking bathtub - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 46-inch LED TV with satellite channels - DVD player - IPod dock ### Food and drink - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Free local calls - Individual furnishings - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for continental breakfast: from approximately CNY 128 for adults and from CNY 64 for children - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, mobile payments and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Alcohol is not permitted at this property ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Hotel URBN Shanghai Shanghai URBN Shanghai URBN Hotel URBN Hotel URBN Hotel Shanghai URBN Shanghai URBN Shanghai Hotel URBN Boutique Shanghai Hotel URBN Boutique Hotel URBN Boutique Shanghai URBN Boutique URBN Boutique Shanghai Hotel URBN Boutique Shanghai Shanghai URBN Boutique Shanghai Hotel Shanghai ## Frequently asked questions ### Is URBN Boutique Shanghai pet-friendly? ### How much is parking at URBN Boutique Shanghai? ### What time is check-in at URBN Boutique Shanghai? ### What time is check-out at URBN Boutique Shanghai? ### Where is URBN Boutique Shanghai located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## URBN Boutique Shanghai Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 140 8 - Good 81 6 - Okay 11 4 - Poor 6 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Vivian 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I absolutely loved my stay at URBN Boutique Shanghai. The hotel is spotless, stylish, and perfectly located for exploring the city. The room was clean, comfortable, and thoughtfully designed, making it easy to relax after a long day out. Breakfast was excellent — The staff were consistently kind, professional, and always ready to help with anything. I also appreciated how peaceful and safe the area felt, while still being close to great shopping and dining options. Everything about this hotel made my trip better — I would definitely stay here again and recommend it to anyone visiting Shanghai. ![](https://a.travel-assets.com/ugc/hotel-reviews/fbdb2bda-aba1-40fa-8698-11e42757c52c-1761128838342.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/30e0cd29-93fd-439e-925b-cfef8fe5bf7e-1761128872499.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3a346d8c-cd46-4e8a-ac3c-2ac18711e2ab-1761128913105.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a66f3028-d551-460d-bcdc-24e02e4f46d1-1761128956263.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vivian Stayed 6 nights in Oct 2025 ### 6/10 Okay #### Valeria Paola 7 Nov 2024 Liked: Cleanliness Disliked: Property conditions & facilities We had a good stay overall; however, some things in the room were not working and the staff forgot to repair them until the third night. The room did not have drinking glasses, and the cleaning staff took away our half-used toiletries without providing new ones. However, the room is beautiful and the location is more than ideal. ##### Valeria Paola Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Laura 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities lovely hotel ##### Laura Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jinelle 16 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Special lovely place! ##### Jinelle Stayed 3 nights in May 2025 ### 10/10 Excellent #### Dorothea 3 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous hotel. Amazing. I can’t wait to return. ##### Dorothea Stayed 4 nights in Nov 2024 ### 2/10 Terrible #### Verified traveller 22 May 2025 Disliked: Staff & service #### Avoid The breakfast options were extremely limited—just two subpar choices—and a single overwhelmed cook was left to handle the morning delivery, which was scattered across the restaurant floor. Despite requiring guests to pre-order breakfast and specify a dining time, the staff consistently failed to acknowledge the orders or provide the full menu as promised. At 7:30 a.m., the front desk staff were all visibly sleeping and audibly snoring. The in-room TV advertised channels that weren’t actually available, and the device itself didn’t work. Noise was another issue, with a loud children’s party taking place in the restaurant attached to the hotel. Overall, it’s a classic Shanghai scenario: a place that might have had charm a decade ago, but has since changed hands too many times and lost its touch. ##### Verified traveller Stayed 3 nights in May 2025 ### 10/10 Excellent #### Katrin 27 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nachhaltiger Bau, superfreundliches Personal, ruhige Lage, sehr schöne Gegend - perfekt auch für Individualtouristen ##### Katrin Stayed 2 nights in Dec 2025 ### 8/10 Good #### Santos 24 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Bueno ##### Santos Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Levi 8 Nov 2025 Liked: Cleanliness Disliked: Amenities 還好 ##### Levi Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Verified traveller 1 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities URBN Boutique Shanghai hotel was as lovely as the photos in our Expedia booking website. Our room had lots of reclaimed wood on the floors and walls, spectacular tiles on the floor, many noticeable details that made it look modern but also comfortable. The shower floor and walls look like gray slate and it was really big with an overhead rainfall shower as well as a hand held shower head. There was also a deep and long bathtub in the room which we used as well. Our window looked out on to a row of pink Shanghai houses which were nice to look at. The bed was comfortable and there was a sunken living room area with lots of seating, two areas that were long enough for people to stretch out and extra seat space left over. Everything was very clean and the cleaning staff came while we were at breakfast and magically did everything and disappeared. We never had to wait for the elevator as it is a small hotel. Our floor had only 8 rooms and there are 4 floors altogether. The breakfast area was being renovated - a new wooden floor was being installed - so we ate in two different spaces during our stay. There was salad, cereals, congee, pastries (soft and nice), sausages, etc., omelets (yummy) juices, milk, water, coffee (machine did a nice cafe latte), and some cold cuts. We were very happy with the breakfast. Our check in and check out were done quickly and they gave us two cards when we asked without a problem. The location is fantastic. The Thai Gallery restaurant is close! ##### Verified traveller Stayed 3 nights in Jun 2021 ### 8/10 Good #### HAKMIN 12 Jan 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### 상해에서의 특별한 경험 만족스러운 호텔 주차만 해결되면 좋겠어요 ##### HAKMIN Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Richard 24 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### HOME AGAIN AT THE URBN I have enjoyed this property for many years. There were new changes in progress so the vibe has been significantly altered. I will withhold judgement whether this is for the better or not. The kitchen has been outsourced to a French restaurant and the Zen vibe of URBN is now glitzy and well, different. Most of the old staff are great and its a beautiful place in a great location. ##### Richard Stayed 6 nights in Dec 2019 ### 4/10 Poor #### Ananya 11 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort The hotel was underconstruction ##### Ananya Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller 19 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel très biens situé et très bien décoré. Le personnel parle anglais. Nous avons regretté l'impact des travaux du le restaurant de l'hotel sur nos petits déjeuners et aurions aimé être informer à l'avance. Excepté ce détails, nous recommandons cet hotel qui était très agréable. ##### Verified traveller Stayed 1 night in Oct 2019 ### 4/10 Poor #### Verified traveller 13 Oct 2019 Disliked: Staff & service, amenities, property conditions & facilities Schönes Design, aber das Hotel hat seine besten Zeiten hinter sich. Schäbig. Abgerissen. Personal irgendwo zwischen unbeholfen und unfreundlich. ##### Verified traveller Stayed 4 nights in Oct 2019 ### 6/10 Okay #### aktniy, 東京 2 Oct 2019 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities レストランが改装中でしたが、代わりになる工夫が欲しかったです ##### aktniy Stayed 3 nights in Sep 2019 ### 4/10 Poor #### Verified traveller 23 Sept 2019 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities I have been there 6 times and truely enjoyed. So even thought they kepr rising prices, I'd still go. But this hotel is now poorly run. Staff has mostly changed. In addition the cafe and patio are close because under refurbishment. But neither Expedia nor Urbn mentioned it which is not normal. You're losing a great feature of hotel. So the breakfast was sent into the rooms. Over the 10 days, I must say that the order kept being twisted (one morning I even had 5?? eggs but no yoghurt..). I think they try to make clients happy but have no clue whatsoever how to... Food choice was also severely narrowed, all healthy options have been suppressed. Quality of the food is also poor (industrial "juice", stale bread...). Half of the staff doesn't speak English so when you ask them something they don't understand , they just tell you they can't or mismanage. Don't expect them neither to stand up when noise erupts at 3 am, they don't understand and/or don't want to handle it. I could go on and on to share how much I was disappointed and sad to see this place run so poorly now. It has been/should be a jewel with its excellent location and nice rooms. But the lack of training of staff (who btw run all over speaking super loudly at 1 am or 6 am makes you feel they own the place and you just have to make do with your jetlag) . To sum it up if you don't care wasting your money for poor breakfast, if you can sleep whatever the surrounding noise, you can go. Other than that, skip it... ##### Verified traveller Stayed 10 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 20 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, facilities, friendly staff. Rooms are very spacious and clean ##### Verified traveller Stayed 5 nights in Sep 2019 ### 2/10 Terrible #### Verified traveller 16 Sept 2019 Disliked: Property conditions & facilities, room comfort #### unpleasant stay with this hotel I was looking forward to a cozy stay again with URBN hotel during the holidays,however, when we arrived ,i found out that the hotel is under construction, which means you can only be in your room or the gym.And there's no other equipped service like before either.None of the information was provided in advanced.You paid the same amount of money ,and you only got haf of the orignal service.I booked three nights and was planning to cancelled the second and third night next day in the morning ,as the feeling wasn't really like what i had experienced before,however only one night for refund was allowed ,and they said that's their "limit". I visited this hotel for almost 4 years and even recommended my friends about it when they visited Shanghai,whether to stay or just to visit the restaurant or even a drink, but i dont think the same way anymore. I was very disappointed and surprised by their problem solving and the customer service . ##### Verified traveller Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 1 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities シャワーの位置がおかしい ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### jean-baptiste 14 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Merveilleux séjour, idéalement situé au cœur de Shanghai ##### jean-baptiste Stayed 6 nights in Jul 2019 ### 10/10 Excellent #### Etienne 8 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Peaceful place Nice boutique hotel, well located and in a calm and green courtyard. Few items were not totally satisfying for the standing: internet was very slow and we could not fill the bath ##### Etienne Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller 14 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hôtel très bien situé, calme, et bien décoré Un hôtel très bien situé près du temple de Jingan, calme et aux chambres magnifiques. Attention à la marche entre le niveau du lit et la salle de bain, surtout si vous levez en pleine nuit. La climatisation souffle sur le lit et est un peu bruyante, cela peut gêner. Le staff ne parle en général pas très bien anglais, mais aide volontiers pour réserver une table dans un restaurant par exemple. ##### Verified traveller Stayed 4 nights in Jun 2019 ### 8/10 Good #### Christine, New York USA 11 Jun 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Lovely green space Overall I love the URBN, this was my 3rd or 4th time at this hotel. The service in the restaurant/bar area is very slow. The breakfast doesnt seem as good as it used to be. Sunday brunch is great minus the slow service. Food took 45 minutes for an egg on toast. I love the green space at this hotel. Had a problem with the airconditioning in my room. The staff shifted me as soon as they could. ##### Christine Stayed 5 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller 14 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great rooms. Fantastic huge bathrooms with bathtubs. Great amenities and free bottled water provided. Heavenly beds and pillows. Great location. Beautiful sunlit courtyard for meals and relaxing. I would definitely recommend this hotel to anyone visiting Shanghai. ##### Verified traveller Stayed 4 nights in May 2019 ## Expedia's Latest Trends ### Hotels > [Primus Hotel Shanghai Sanjiagang](https://www.expedia.co.uk/Shanghai-Hotels-Primus-Hotel-Shanghai-Sanjiagang-Pudong-International-Airport-Disney.h28819466.Hotel-Information) > > [Ascott Huai Hai Road Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Ascott-Huai-Hai-Road-Shanghai.h3703309.Hotel-Information) > > [The Waterhouse At South Bund - Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-The-Waterhouse-At-South-Bund-Shanghai.h3555714.Hotel-Information) > > [Metropolo Xin Cheng Hotel, The Bund Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Metropolo-Classiq-Shanghai-Bund-Circle.h1167964.Hotel-Information) > > [Shanghai HongQiao Airport Hotel](https://www.expedia.co.uk/Shanghai-Hotels-Shanghai-Hongqiao-Airport-Hotel-Air-China.h8496798.Hotel-Information) > > [Maxx by Steigenberger on the Bund Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Les-Suites-Orient.h2363562.Hotel-Information) > > [Iberostar Waves Cristina](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Iberostar-Cristina.h1204762.Hotel-Information) > > [Hotels near North Pennines](https://www.expedia.co.uk/North-Pennines-Hotels.0-l3000655548-0.Travel-Guide-Filter-Hotels) > > [Machchafushi Island Resort & Spa Maldives, The Centara Collection](https://www.expedia.co.uk/Machchafushi-Hotels-Centara-Grand-Island-Resort-Spa-Maldives.h4925143.Hotel-Information) > > [Hotel Riu Buenavista - All Inclusive](https://www.expedia.co.uk/Adeje-Hotels-Hotel-Riu-Buenavista-All-Inclusive.h4718957.Hotel-Information) > > [Hyatt Centric Zhongshan Park Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Hyatt-Centric-Zhongshan-Park-Shanghai.h914218.Hotel-Information) > > [JW Marriott Marquis Hotel Shanghai Pudong](https://www.expedia.co.uk/Shanghai-Hotels-JW-Marriott-Marquis-Pudong.h38750794.Hotel-Information) > > [Hotels in Zoetermeer](https://www.expedia.co.uk/Zoetermeer-Hotels.d5365.Travel-Guide-Hotels) > > [bestwestern Hotels in Northampton](https://www.expedia.co.uk/Northampton-Hotels-Best-Western.0-0-d9244--bBestWestern.Travel-Guide-Filter-Hotels) > > [Inns Lake District National Park](https://www.expedia.co.uk/Lake-District-National-Park-Inns.d11370-aaInns.Travel-Guide-Accommodation) > > [dorsett Hotels in Canary Wharf](https://www.expedia.co.uk/Canary-Wharf-London-Hotels-Dorsett.0-n179523-0--bDorsett.Travel-Guide-Filter-Hotels) > > [Novotel Suning Shanghai International Tourism Zone South Tower](https://www.expedia.co.uk/Shanghai-Hotels-Novotel-Shanghai-International-Tourism-Zone-South.h92093878.Hotel-Information) > > [Harbour Plaza Metropolitan Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Harbour-Plaza-Metropolitan.h83098393.Hotel-Information) > > [Shanghai Marriott Marquis City Centre](https://www.expedia.co.uk/Shanghai-Hotels-Shanghai-Marriott-Hotel-City-Centre.h4045318.Hotel-Information) > > [Hotels in Boroughbridge](https://www.expedia.co.uk/Boroughbridge-Hotels.d177899.Travel-Guide-Hotels) ### Flights ### Cars ### Activities > [Things to do in Perpignan](https://www.expedia.co.uk/Things-To-Do-In-Perpignan.d2777.Travel-Guide-Activities) > > [Things to do in Vysoké Tatry](https://www.expedia.co.uk/Things-To-Do-In-Vysoke-Tatry.d6069948.Travel-Guide-Activities) ### Packages > [Causeway Bay Holidays](https://www.expedia.co.uk/Causeway-Bay.d12124.Holidays-City-Breaks) ---