expedia

Photo gallery

Featured image
1 bedroom, premium bedding, in-room safe, desk
View from Room
Fridge, microwave, hob, electric kettle
View from Room

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Air conditioning
  • Washer
  • Dryer

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
  • Follows industry sanitisation guidelines

Explore the area

    Popular LocationJade Buddha Temple3 min drive
    Popular LocationJing'an Temple3 min drive
    Popular LocationPeople's Square7 min drive
    AirportShanghai (PVG-Pudong Intl.)53 min drive
You could be seeing lower prices

You could be seeing lower prices

With member prices, you could save 10% or more right now on thousands of properties.

Choose dates to view prices

  • Deluxe Suite

    Room amenities

    • Studio
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Suite
  • One Plus One Business Suite

    Room amenities

    • 1 bedroom
    • City view
    • Sleeps 2
    More detailsOne Plus One Business Suite
  • Art Deco Studio

    Room amenities

    • Studio
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsArt Deco Studio
  • Superior Suite

    Room amenities

    • 1 bedroom
    • City view
    • Sleeps 2
    More detailsSuperior Suite
  • Comfort Studio

    Room amenities

    • Studio
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsComfort Studio

About this area

Shanghai

Located in Shanghai's Jing'an neighbourhood, Kempinski The One Suites Hotel Shanghai Downtown is in the city centre and near a metro station. The area's natural beauty can be seen at Yu Garden and The Bund, while Former French Concession and Shanghai Science and Technology Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Mercedes Benz Arena or Luwan Stadium.
Visit our Shanghai travel guide
Popular Location

What's nearby

  • Jade Buddha Temple - 3 min drive
  • Jing'an Temple - 3 min drive
  • People's Square - 7 min drive
  • Nanjing Road Shopping District - 8 min drive
  • Former French Concession - 9 min drive

Getting around

  • West Nanjing Road Station - 7 min walk
  • Shanghai Railway Station - 10 min drive
  • AirportShanghai (PVG-Pudong Intl.) - 53 min drive

Restaurants

  • Bistro & Lounge — 1 min walk
  • 韶山冲 - 4 min walk
  • ZIZZI - 6 min walk
  • Yunnan - 6 min walk
  • Husk - 8 min walk

About this property

Kempinski The One Suites Hotel Shanghai Downtown

Luxury Shanghai aparthotel in Jing'an, near Nanjing Road Shopping District
This smoke-free aparthotel features a restaurant, a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, concierge services and dry cleaning. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. Conveniences include a washer/dryer and a dining area, and guests will appreciate thoughtful touches, such as a pillow menu and bathrobes.
Kempinski The One Suites Hotel Shanghai Downtown offers 244 forms of air-conditioned accommodation with MP3 docking stations and washers/dryers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Accommodation at this 5-star aparthotel has kitchenettes with fridges, hobs, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Pool/Spa

  • Pool

Internet

  • Free WiFi

Parking and transport

  • Self-parking: CNY 120 per night

Family friendly

  • Children stay free
  • Free cot/infant bed

Kitchenette

  • Fridge
  • Hob
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: CNY 157 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Alarm clock
  • Pillow menu
  • Bed sheets provided
  • Rollaway/extra beds: CNY 366 per day

Bathrooms

  • Separate bath and shower
  • Rainfall shower head
  • Deep-soaking bath
  • Towels provided
  • Hairdryer
  • Free toiletries
  • Bathrobes

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable/satellite service
  • MP3 docking station

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Laptop-compatible safe
  • Free newspapers (reception)
  • Free bottled water

Location highlights

  • Near a metro station
  • In the shopping district
  • In the city centre

Things to do

  • Golf on site

General

  • 244 rooms
  • 25 floors
  • 1 building
  • Built in 2012

Where to eat

  • Bistro & Lounge – Bistro offering international cuisine. Serves breakfast, lunch and dinner.

See similar properties

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CNY 366 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 157 per person (approximately)
  • Self-parking fee: CNY 120 per night
  • Rollaway bed fee: CNY 366 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

ONE Executive Suites Shanghai Hotel
ONE Executive Suites Hotel
ONE Executive Suites Shanghai
ONE Executive Suites
ONE Executive Suites Hotel Shanghai
ONE Executive Suites Aparthotel Shanghai
ONE Executive Suites Managed Kempinski Shanghai Aparthotel
ONE Executive Suites Managed Kempinski Aparthotel
ONE Executive Suites Managed Kempinski Shanghai
THE ONE Executive Suites
THE ONE Executive Suites Shanghai Managed by Kempinski
THE ONE Executive Suites Shanghai
THE ONE Executive Suites Managed by Kempinski Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Aparthotel

Frequently asked questions

Can I cancel my reservation for free at Kempinski The One Suites Hotel Shanghai Downtown and receive a full refund?
Yes, Kempinski The One Suites Hotel Shanghai Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Kempinski The One Suites Hotel Shanghai Downtown cancellation policy on our site for more details about any exclusions or requirements.
Does Kempinski The One Suites Hotel Shanghai Downtown have a pool?
Yes, this property has a pool.
Is Kempinski The One Suites Hotel Shanghai Downtown pet-friendly?
No, pets are not allowed at this property.
How much is parking at Kempinski The One Suites Hotel Shanghai Downtown?
Self-parking is available for CNY 120 per night.
What time is check-in at Kempinski The One Suites Hotel Shanghai Downtown?
Check-in is from 2:00 PM to anytime.
What time is check-out at Kempinski The One Suites Hotel Shanghai Downtown?
Checkout is at noon.
Where is Kempinski The One Suites Hotel Shanghai Downtown located?
Located in Jing'an, this luxury aparthotel is within 1 mile (2 km) of Shanghai Natural History Museum, Nanjing Road Shopping District and People's Square. Jing'an Temple and Former French Concession are also within 2 miles (3 km). West Nanjing Road Station is 7 minutes by foot and People's Square Station is 12 minutes.
4.4
Excellent
5 - Excellent
83
4 - Good
57
3 - Okay
8
2 - Poor
3
1 - Terrible
3

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. The room is clean and there is washer in the suite that very convenient for us to wash and dry our winter clothes. Overall is good.
Stayed 3 nights in Nov 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, nice size of the apartment, convenient ambience, helpful staff
Stayed 9 nights in Oct 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place ❤️It! will stay again! Excellent service! Best location.
Stayed 4 nights in Oct 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent services. Will stay here again.
Stayed 2 nights in Sep 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good but the checkin was a little slow because one room was cleaning when I asked the hotel staff. She told me to come after 1pm when I arrived at 11:30am, then I came to hotel again around 12:50pm to checkin, she said the room was not ready yet and asked me to wait another 20 minutes. Except above, everything is good.
Stayed 7 nights in Jul 2019

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code

https://www.expedia.co.uk///www.caa.co.uk/ATOL-protection/Consumers/ATOL-certificate/https://www.iata.org
https://www.expediagroup.com