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Ramada by Wyndham Shanghai East

4.5 star property
Travelers can fuel up with breakfast before heading to Disneyland or return to unwind with cocktails at the bar - a perfect start and end to the day

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Ramada by Wyndham Shanghai East is ideally located near Disneyland. This upscale hotel offers two restaurants, a peaceful garden, and a health club. Guests love the free WiFi and attentive concierge staff who make Shanghai adventures seamless.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

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Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 250.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately CNY 128 per person
  • Rollaway bed fee: CNY 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Ramada by Wyndham Shanghai East pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ramada by Wyndham Shanghai East?

Self-parking is free at this property.

What time is check-in at Ramada by Wyndham Shanghai East?

Check-in begins at 2 PM.

What time is check-out at Ramada by Wyndham Shanghai East?

Checkout is at noon.

Where is Ramada by Wyndham Shanghai East located?

Located in Shanghai, this family-friendly hotel is 2.4 mi (3.8 km) from Chuansha Park, and within 6 mi (10 km) of Shanghai Disneyland© and Changtai Plaza. Museum of Traditional Chinese Medicine and Shanghai Zhangjiang Hi-Tech Park are also within 6 miles (10 km). East Huaxia Road Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

9.0

Cleanliness

6.4

Location

7.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 40 out of 99 reviews
Rating 8 - Good. 33 out of 99 reviews
Rating 6 - Okay. 15 out of 99 reviews
Rating 4 - Poor. 7 out of 99 reviews
Rating 2 - Terrible. 4 out of 99 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable large rooms. The reception staff member was very helpful. The food at the restaurant was very disappointing.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Rameha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel neuf qui a ouvert en 2016. Les chambres sont grandes et spacieuses. Les chambres sont très propres
Stayed 10 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
We found the loft room wonderful for our family. The staff were friendly and helpful.
Stayed 5 nights in Oct 2019
Verified

8/10 Good

Annie

Liked: Cleanliness, property conditions & facilities
Le souper n'est pas un buffet. 3 choix de repas principal et des salades et desserts en buffet
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Eddie

Liked: Cleanliness, room comfort

Bad location

The property is in the middle of nowhere, it is 30 minutes by shuttle to the airport, not 3 km as stated at the introduction. The closest MTR station is 15 minutes walk from the hotel. Not Convience.
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property friendly staff very helpful. Breakfasts was good reasonably close to airport could use shuttle when it was available
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Chun Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好放鬆的地方

酒店整體不錯，環境安靜，離地鐵站搭出租車不用跳錶，但是很多出租車不載！
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Adolph

Liked: Staff & service
Rooms are spacious, bright and clean. No restaurants or shops nearby.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We were happy to find a hotel with loft rooms. It gave our teenagers their own bedroom and bathroom while still being in the same hotel room as us.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel to stay
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

スタッフの対応が良いキレイなホテルです

上海ディズニー旅行を計画する際に、セール価格になっていたので利用しました。 キレイなホテルにお得に宿泊できて大変満足です。 毎朝タクシーの手配をお願いしましたが、毎回時間通り来てくれて助かりました。 ただし、一度だけホテルに手配してもらったタクシーに料金をぼったくられた（通常の倍の額を取られた）ことが残念です。 ちなみに、そのことをホテル側にお伝えしたら、お詫びの気持ちということでホテル帰着後、部屋にフルーツの盛り合わせを届けてくださいました。 こちらとしてはクレームを言ったつもりはなく、次にタクシーを利用する際には、正常な料金で乗れるようタクシーの運転手に頼んで欲しいというお願いのつもりでしたが、ホテルの誠意が伝わった出来事でした。 事前にも様々質問をしましたが、そのたびに迅速に回答していただけて大変助かりました。 ありがとうございました。
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

TK

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet Clean hotel. However, it is far from Metro. If there is shuttle bus to MRT, it will be great.
Stayed 3 nights in Jul 2019
Verified

8/10 Good

Wai

Liked: Staff & service, property conditions & facilities
住宿有四人房，四個人入住但只有兩份早餐，交通不便，附近沒有食肆，但員工的服務態度很好，整體也一般，可以入住。
Stayed 2 nights in Jun 2019
Verified

6/10 Okay

Michal

Liked: Room comfort

Find a better place if you can

Typical chain hotel. The quality of service could be improved. Charges 100 yuan deposit to rent an umbrella. Charges 500 yuan as a deposit for the room. I took the hotel 1 month and a reminder call to refund the deposit.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

KOTONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしかった

想像以上に部屋が綺麗で驚きました。 4人で宿泊したのですがまさかの2階まであってお風呂トイレも2箇所。 時短にもなったので助かりました。 フロントの方も優しくて質問したら全て答えてくれ、朝のタクシーも用意してくれました。
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there because of the proximity to Disneyland - not much around the immediate area so you are forced to eat at the hotel and the menu is very limited and not great. Food/beverages were often luke warm or cold, kids wouldn't even eat some of the plain things. Needs major improvement in the restaurant. Loft rooms are great however you can book one type of room and be given less without explanation!
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
日中に終わっているはずだった点検が夜になっても終わっておらず、お湯が出なかったためお風呂に入れなかったことが残念です。翌朝入りましたが。
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, slightly out of the way location

Excellent hotel for a three night stay. Room was very large and comfortable and breakfast was good. Only a few staff spoke English but everyone was helpful and friendly. Shuttle wasn't very useful with one morning and one evening trip to Disney, plus three airport trips per day but taxis were very reasonable at about Y100 from the airport and Y150 to downtown. You can also take the clean, efficient metro for Y5 (less than $1) and walk about 1.5km back from the station. Overall we had an excellent stay.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
員工很好 又主動幫忙叫車 酒店有shuttle bus去機場和迪士尼 禮賓部的員工也很好 不過只希望迪士尼回酒店的車可以遲10分鐘 看完煙花跑去停車場真的跑到快要往生了！ 3月時候房間只可以開暖氣 有點熱 但整體也是很好
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Chiensheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

中上

飯店有機場接送，需要事先預約，算是非常的方便，離地鐵站有些遠，房價算是非常合理
Stayed 2 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
スタッフの対応が雑だった。 わからないことを聞いても無愛想で他の事をしながら答え、時々違うところに行ってしまう。 そんな無愛想にクレジットカードをよこせといわれると、不安しかなかった。（保証金のため） 空港まで近いと書いてあったので利用したがタクシーで30分はかかるところ。距離感がなく予約してしまったのが失敗した。もう少し空港まで近いところにしたかった。 ホテルの室内は綺麗でとても良かった。 4つのベッドの部屋を予約した。 部屋に階段がありメゾネットタイプになっていて、シャワールームが二つありとても良かった。 ただ、トイレがすぐにつまる。 それが、難点。 対応以外は、良かった。
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が綺麗で広くて良かったです。また、スタッフの対応もとても良くて、言葉が通じなくてもわかりやすいように丁寧に説明してくれました！朝食も利用しましたが、品数も多く、味も美味しかったです！ 1番助かったのは無料で上海ディズニーランドまで送迎してくれたことです！下手な英単語だけの説明でチェックインの時に予約しましたが、優しく対応してくださりました。 帰りの空港までのシャトルバスは予約していませんでしたが、出発前の時間に乗せてもらえるか聞いたところ、快く受け入れてくださりました。荷物も多かったのでとても助かりました。
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Patrick

Liked: Cleanliness

No Speak English

Truly awful breakfast. You would think that a hotel so close to the airport would have staff that spoke at least a sentence in English. Not here. Snack shop in the lobby was closed at inexplicable hours. On the whole an awful choice for a hotel.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities

wifi is terrible; shuttle is bad

Overall really good, we have stayed here 3 times and I only have minor complaints: the wifi is terrible they wont leave their scheduled early or late on their shuttle ( even if your the only one signed up for it) they are not accomodating when it comes to the shuttle at all. due to the language barrier, they do not respond at all with the cleaning or not cleaning of your room. I have only stayed on 1 floor in the hotel in all my trips. Floor 3 no matter what.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
部屋はすごいきれいです。快適なホテルでした。空港への向かいが前日までの予約が必要です。早朝の空港への送りはないです。空港から３０分程度離れています。タクシーだと７０～110元ぐらいかかります。
Stayed 1 night in Jan 2019