Title: Pullman Shanghai Jing An Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pullman Shanghai Jing An Travelers find the perfect balance of luxury and relaxation at this Shanghai hotel, where saunas, pools, and fine dining create a rejuvenating retreat ## Photo gallery for Pullman Shanghai Jing An ![Indoor wedding - Pullman Shanghai Jing An (Shanghai)](https://images.trvl-media.com/lodging/2000000/1400000/1395700/1395607/418a9411.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/69352168-8d30-44ca-93b5-a2144fdd18c5-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![View from property - Pullman Shanghai Jing An (Shanghai)](https://images.trvl-media.com/lodging/2000000/1400000/1395700/1395607/d53a6870.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Pullman Shanghai Jing An (Shanghai)](https://images.trvl-media.com/lodging/2000000/1400000/1395700/1395607/070ad76d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Pullman Shanghai Jing An (Shanghai)](https://images.trvl-media.com/lodging/2000000/1400000/1395700/1395607/b3a3df82.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near The Bund, Pullman Shanghai Jing An offers a luxurious sanctuary with a sauna, steam room, and indoor pool. Enjoy international cuisine at two on-site restaurants. High-speed WiFi and attentive concierge services complete this impressive, well-maintained property. ## Reviews 8.4 Very good ## Popular amenities - Pool - Hot tub - Free Wi-Fi - Restaurant - Air-conditioning - Gym £73 includes taxes & fees 13 Feb - 14 Feb ## Room options ### Check availability for these dates Tonight [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1395607&PinnedHotelID=1395607&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1395607&PinnedHotelID=1395607&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 13 - Feb 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1395607&PinnedHotelID=1395607&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1395607&PinnedHotelID=1395607&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1395607&PinnedHotelID=1395607&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1395607&PinnedHotelID=1395607&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1395607&PinnedHotelID=1395607&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1395607&PinnedHotelID=1395607&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Classic Room, 1 King Bed, Corner ![Classic Room, 1 King Bed, Corner | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1400000/1395700/1395607/84171637.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Corner ### Highlights Separate dining area Soundproofed Air conditioning LCD TV Pillow menu Down duvet Premium bedding Blackout curtains - City view - 215 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 King Bed (CEO) ![Suite, 1 King Bed (CEO) | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1400000/1395700/1395607/546cd685.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (CEO) ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Executive Lounge LCD TV Pillow menu Blackout curtains - City view - 667 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 2 Single Beds ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1400000/1395700/1395607/ac04bf59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Single Beds ### Highlights Separate dining area Soundproofed Air conditioning Executive Lounge LCD TV Pillow menu Down duvet Premium bedding - City view - 334 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Superior Room, 1 King Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1400000/1395700/1395607/21f409bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 2 reviews ### Highlights Separate dining area Soundproofed Air conditioning LCD TV Pillow menu Blackout curtains Premium bedding Down duvet - City view - 334 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1400000/1395700/1395607/d49c3aab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.0 Very good 1 review ### Highlights Separate dining area Soundproofed Air conditioning LCD TV Pillow menu Blackout curtains Premium bedding Down duvet - City view - 334 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Twin Room, 2 Single Beds ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1400000/1395700/1395607/ac04bf59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Single Beds 7.0 Good 2 reviews ### Highlights Separate dining area Soundproofed Air conditioning LCD TV Pillow menu Blackout curtains Premium bedding Down duvet - City view - 334 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Executive Room, 1 King Bed ![Executive Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1400000/1395700/1395607/0525edef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Separate dining area Soundproofed Air conditioning Executive Lounge LCD TV Pillow menu Down duvet Premium bedding - City view - 334 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Family Suite, 1 King Bed with Sofa bed ![Family Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1400000/1395700/1395607/b1d958cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 1 King Bed with Sofa bed ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Executive Lounge LCD TV Pillow menu Blackout curtains - City view - 667 sq ft - 1 bedroom - Sleeps 4 - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-Pullman-Shanghai-Jing-An.h1395607.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-Pullman-Shanghai-Jing-An.h1395607.Hotel-Information) ## About the area Located in Jing'an, a neighbourhood in Shanghai, Pullman Shanghai Jing An is in a shopping district and near a metro station. The Bund is a notable landmark, and travellers looking to shop may want to visit Nanjing Road Shopping District and Xintiandi Style Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Hongkou Football Stadium or Mercedes Benz Arena. [Visit our Shanghai travel guide](https://www.expedia.co.uk/Shanghai.dx180026) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.24848%2C121.45266&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NXjJ2qpxzhE7KZOfiehiYPU07jc=) 330 Meiyuan Road, Jingan District, Shanghai, Shanghai, 200070 ### What's nearby - ![Jade Buddha Temple, Shanghai, China](https://images.trvl-media.com/place/502781/9bf938a4-527e-4130-8a24-4a080c6162d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jade Buddha Temple 17 min walk \- 0.9 miles - ![0_dv679043](https://images.trvl-media.com/place/553248633998393983/86780b4f-530f-4b81-af7c-2c2a92f0071e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Nanjing Road 3 min drive \- 1.7 miles - M50 Arts Community 6 min walk \- 0.3 miles - Moganshan Road 6 min walk \- 0.3 miles - Shanghai Natural History Museum 3 min drive \- 1.5 miles ### Getting around - Hanzhong Road Station 7 min walk - Shanghai Railway Station 10 min walk - Hongqiao International Airport (SHA) 32 min drive ### Restaurants - TASTIEN 2 min walk - Ajisen Ramen 味千拉麵 2 min walk - 星巴克 5 min walk - 康师傅面馆 | Master Kong's Noodle 2 min walk - 夯食 Hunt's 2 min walk ## About this property ### Pullman Shanghai Jing An Luxury hotel near Nanjing Road Shopping District Consider a stay at Pullman Shanghai Jing An and take advantage of a hair salon, dry cleaning/laundry services and a 24-hour gym. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Free in-room WiFi is available to all guests, along with a business centre and a hot tub. Additional perks include: - An indoor pool - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - Express check-out, coffee/tea in reception and meeting rooms - Wedding services, a lift and luggage storage - Guest reviews speak well of the overall condition Room features All 288 rooms feature comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra amenities include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and hairdryers - 55-inch LCD TVs with satellite channels - Wardrobes/cupboards, separate dining areas and free tea bags/instant coffee ### Awards and affiliations Eco-certified property This property participates in China Green Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/3000000/2230000/2221600/2221502/16ef989f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Shanghai Central-in XinTianDi & Yu Garden Area Huangpu - Pool - Spa - Free Wi-Fi - Restaurant 8.4 Very good 776 reviews £76 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=2221502&PinnedHotelID=2221502&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/2000000/1870000/1867100/1867021/c62f81cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swissotel Grand Shanghai Jing'an - 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Pool - Hot tub - Parking included - Free Wi-Fi 9.2 Wonderful 106 reviews £109 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=15431321&PinnedHotelID=15431321&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=1395607&PinnedHotelID=1395607&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1395607,2221502,1867021,2936514,21481190) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site (CNY 50 per day) - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 for adults and CNY 138 for children - 2 restaurants - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Venu - Zhong Ya ### Things to do - 24-hour gym - Hot tub - Indoor pool - Sauna - Steam room ### Family friendly - Indoor pool - Laundry facilities - Separate in-room dining area - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4,844 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - 1 building - 28 floors - Art Deco architecture - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillow menu - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 55-inch LCD TV with satellite channels ### Food and drink - Electric kettle - Free bottled water - Late-night room service - Minibar - Separate dining area - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Desk - Desk chair - Eco-friendly toiletries - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 250.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 138 for adults and from CNY 138 for children - Self-parking fee: CNY 50 per day - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CNY 250.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Grand Mercure Shanghai Pullman Shanghai Jing'an Hotel Grand Mercure Zhongya Grand Mercure Zhongya Hotel Grand Mercure Zhongya Hotel Shanghai Grand Mercure Zhongya Shanghai Shanghai Grand Mercure Shanghai Grand Mercure Zhongya Shanghai Zhongya Zhongya Grand Mercure Shanghai Central Hotel Grand Mercure Central Hotel Pullman Jing'an Hotel Grand Mercure Central Grand Mercure Shanghai Zhongya Hotel Shanghai Pullman Jing'an Grand Mercure Shanghai Central Pullman Shanghai Jing Hotel Pullman Jing Hotel Pullman Shanghai Jing Pullman Jing Grand Mercure Shanghai Zhongya Pullman Shanghai Jingan (ex Grand Mercure Shanghai Central) Pullman Shanghai Jing'an Pullman Shanghai Jing An Hotel Pullman Shanghai Jing An Shanghai Pullman Shanghai Jing An Hotel Shanghai ## Frequently asked questions ### Does Pullman Shanghai Jing An have a pool? ### How much does it cost to stay at Pullman Shanghai Jing An? ### Is Pullman Shanghai Jing An pet-friendly? ### How much is parking at Pullman Shanghai Jing An? ### What time is check-in at Pullman Shanghai Jing An? ### What time is check-out at Pullman Shanghai Jing An? ### Where is Pullman Shanghai Jing An located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Pullman Shanghai Jing An Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 403 8 - Good 429 6 - Okay 125 4 - Poor 26 2 - Terrible 17 ## Reviews ### 10/10 Excellent #### Stian 4 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel in a very good location for getting around the city! Entrance to metro 50m from the hotel lobby. Friendly and helpful concierge service. Very good breakfast. Will probably stay at Pullman Jing'an again on next visit to Shanghai! ##### Stian Stayed 5 nights in Sep 2025 ### 8/10 Good #### Po Lun 8 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities clean room ##### Po Lun Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller 30 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort amazing stay, location great for travel ##### Verified traveller Stayed 2 nights in Mar 2024 ### 8/10 Good #### Mark 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very convenient hotel close to Shanghai station I stay here several times per year. I need a train ride from Shanghai to Huaian and the Pullman hotel is very close to the train station. Rooms are nice, breakfast is nice, and the restaurant has good options for dinner as well if you don't feel like going out. Bathrooms have a great waterfall shower head, one of my favorite things after a 13 hour flight is a good shower. Aside from being close to the train station it's just a good location in general with lots of options to do things. It's my go to when travelling from Seattle to Huaian, and I will be back in the future. ##### Mark Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ling 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice hotel Recently stayed at Pullman Shanghai Jing A was excellent. The location is perfect, the hotel is elegant (5 stars), the room is clean and spacious, and the hotel staff is nice and helpful. ##### Ling Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Xuehan 21 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel has a very convenient location—right outside is the high-speed railway station, and it’s also connected to Metro Line 1\. It’s close to several famous attractions in Shanghai. The hotel service is excellent. I left something behind after checking out, and the front desk helped send it to me. I’ll definitely choose this hotel again next time I come to Shanghai. ##### Xuehan Stayed 3 nights in May 2025 ### 10/10 Excellent #### Chen 17 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed my stay. The friendly staff, convenient neighborhood and delicious breakfast left me a great memory in Shanghai ##### Chen Stayed 1 night in Apr 2024 ### 8/10 Good #### Verified traveller 10 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Easy to walk to Shanghai station It is easy to walk to Shanghai station. The room is comfortable. I didn't have time to go to the fitness gym, but I want to try it next time. ##### Verified traveller Stayed 1 night in Mar 2025 ### 6/10 Okay #### Candy 4 May 2025 Liked: Cleanliness, room comfort Disliked: Staff & service #### Average stay, not worth the 5\* I think it was average. The location is near the Shanghai train station but the traffic is so busy all the time due to the same reason. There are limited choice of things to do or shop nearby. Service is ok, bellboys are there for show and do nothing. Good view from the executive room! ![](https://a.travel-assets.com/ugc/hotel-reviews/57751b28-e96a-466f-b6c9-c949e456f4ef-1746358108153.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6b4e533a-097b-4296-9ac0-f8348433bed9-1746358105756.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Candy Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Huifang 6 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I thoroughly enjoyed my stay in this hotel. Initially I had a problem with some reno noise outside of the window. The staff helped me upgrade my room into a better room on the 15th floor. The location was really convenient. It took me 10 minutes to jump onto my train from the hotel on the day of my departure. Last but not the least, the staff were really attentive. I really appreciated the help from Tina and her team. I would recommend this hotel to travelers who is after a comfortable stay in Shanghai with great customer service and convenience of location. :) ##### Huifang Stayed 2 nights in May 2025 ### 10/10 Excellent #### James 15 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was very clean and the staff were very professional. Everything was pretty fancy and it was a very upscale experience, yet not that expensive. I really enjoyed my stay. I can’t think of anything I disliked. Some of the staff can’t speak English, but that’s all over Shanghai. ##### James Stayed 11 nights in Apr 2024 ### 10/10 Excellent #### Xuehan 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The experience is amazing as always. Thanks for upgrading my stay as well. ##### Xuehan Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jessie 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Front desk staff, clean room, great breakfast, location. Special thanks to front desk staff Felicia F. ##### Jessie Stayed 3 nights in Nov 2025 ### 8/10 Good #### Susannah 8 Nov 2025 Liked: Cleanliness, staff & service, room comfort Hotel was next to subway, which is helpful. Not located near tourists areas ##### Susannah Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Joanne 15 Aug 2025 Very nice hotel staff is very friendly and the service is fantastic would definitely stay here again ##### Joanne Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Michael 18 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot near the Train Station ##### Michael Stayed 1 night in Apr 2024 ### 10/10 Excellent #### chong koon alvin 24 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good ##### chong koon alvin Stayed 4 nights in Jan 2025 ### 8/10 Good #### DIDIER 7 Aug 2023 Liked: Cleanliness, staff & service Good but need to improve restaurant ##### DIDIER Stayed 7 nights in Jul 2023 ### 10/10 Excellent #### Verified traveller 6 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### room and pool and bkfst is good it good go that.. recommend a high much ##### Verified traveller Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Yaofang 12 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities A bit hard to find even though it’s close to the metro. You have to go out from the right exit or you’ll have to make a big detour ##### Yaofang Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Michael 29 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good nice all is right ##### Michael Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Jackie 8 Mar 2024 We did not get a chance to use it on Mar 7 because the booked date was wrong． It should be Feb 7 instead of Mar 7\. We tried to talk with hotel manager on Feb. 7 for change or get some credits，it was rejected，The hotel asked us talk to Expedia but we can not reach it in china. We have to pay full price for the Feb 7． Before Mar. 7，we go there to negociate again，hotel still refuses to give us credit. Since we paid for March 7 via Expedia， hotel got the payment，it should be give customer some credit or refund if there is a date issue especially there is a full month gap， ##### Jackie Stayed 1 night in Mar 2024 ### 6/10 Okay #### Verified traveller 19 Jan 2023 Liked: Cleanliness #### Pullman 2018 5stars, Pullman 2023 3 stars The pool was closed. They did not have it open or available during the stay. They refused to let us use it and they did not tell us when we checked in that the pool was not open. Also, the breakfast was average at best. Two years ago I stayed here and it was the best place in Shanghai but today half of it was closed: no pancakes, no bread pudding, coffee was not hot, and the milk was watered down. No room servie was available, During these times, they shoud hire a lifeguard so guests can swim and have their normal menu for lunch. We would have extended and stayed 1-2 more days but the quality of stay and food was not the way it used to be. On their menu , they said they had no "steamed rice" or "spaghetti" , common foods and items they had before 2019\. Even when requested, they ignored me when I asked for basic things. the only good thing was they gave me a toothbrush, but they should have offered a refund upon check in becaus the pool was closed, just suggest they get a foreign worker there, to have some basic standards. ##### Verified traveller Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Bruce 28 Nov 2025 Disliked: Cleanliness, property conditions & facilities There was very loud music till 2:30 am from the bar we couldn’t sleep. We were on 7th floor. Also we booked a city view and they gave us a parking lot view. DON’T book there unless you want to stay up all night ##### Bruce Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Amy 25 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the breakfast varieties and top quality ingredients, whether it was fruits & salads, English Breakfast, healthy choices such as smoked salmon, yogurts and muselies, or delicious Asian selections, e.g. dumplings, steamed baos, wontons, congees and ramens made fresh for you. We thoroughly enjoyed and sampled different types of breakfast each day. Happy hour in the evening doesn't disappoint either. Great selection of Asian and Western dishes, including complimentary beer, wine and liquour. It's worth paying a little extra to enjoy the club perks. Our twin room was spacious, clean and very comfortable. We won't hesitate to book again when we are in Shanghai again ##### Amy Stayed 3 nights in Nov 2025 ---