Title: Holiday Inn Shanghai Huaxia by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=3145&destination=Shanghai%2C+China&selected=89338367&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Shanghai Huaxia by IHG Travelers find exceptional comfort at this Shanghai hotel with prime access to the city's famous shopping district and modern amenities ## Photo gallery for Holiday Inn Shanghai Huaxia by IHG ![Exterior - Holiday Inn Shanghai Huaxia by IHG (Shanghai)](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/06e8eeed.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Holiday Inn Shanghai Huaxia by IHG (Shanghai)](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/8eccbd93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Holiday Inn Shanghai Huaxia by IHG (Shanghai)](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/7428925b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, 1 King Bed | View from room - Holiday Inn Shanghai Huaxia by IHG (Shanghai)](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/770b1bd0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast, lunch served; local and international cuisine - Holiday Inn Shanghai Huaxia by IHG (Shanghai)](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/8a254b76.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Shanghai Huaxia is minutes from Nanjing Road Shopping District. The hotel offers three restaurants with local and international dishes. Practical amenities include laundry facilities and free WiFi in every room. ## Reviews 9.0 Wonderful ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Gym - Breakfast available - Laundry room £60 includes taxes & fees 28 Mar - 29 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=89338367&PinnedHotelID=89338367&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-21&endDate=2026-03-22&selected=89338367&PinnedHotelID=89338367&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=89338367&PinnedHotelID=89338367&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=89338367&PinnedHotelID=89338367&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=89338367&PinnedHotelID=89338367&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=89338367&PinnedHotelID=89338367&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=89338367&PinnedHotelID=89338367&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=89338367&PinnedHotelID=89338367&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Standard Room (Upgrade) ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/2bfaec2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Upgrade) - City view - 215 sq ft - Sleeps 2 - 1 Single Bed ### View all photos for Standard Room, 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/81c2e6d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.4 Exceptional 3 reviews - City view - 215 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Single Beds ![Premium Room, 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/541f70bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Single Beds - City view - 484 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Premium Room, 1 King Bed ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/5f204bc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed 8.0 Very good 1 review - City view - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed with Sofa bed (Kids Theme) ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/5f204bc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed with Sofa bed (Kids Theme) 10.0 Exceptional 1 review - City view - 484 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Standard Room ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/faf137ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - City view - 1 bedroom - Sleeps 2 - 2 Single Beds OR 1 King Bed ### View all photos for Standard Room, 1 King Bed, City View ![Standard Room, 1 King Bed, City View | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/0166390a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, City View 10.0 Exceptional 1 review - City view - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Single Beds ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/faf137ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds - City view - 323 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 2 Single Beds, City View ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/4ac8124d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, City View - City view - 323 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 1 Single Bed ![Standard Room, 1 Single Bed | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89340000/89338400/89338367/906c7b27.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed 10.0 Exceptional 2 reviews - 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Pool - Hot tub - Spa - Free Wi-Fi 9.2 Wonderful 435 reviews £192 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Shanghai-Hotels-Jing-An-Shangri-La.h6253991.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=180026&destination=Shanghai (and vicinity)&destType=MARKET&latLong=31.2357,121.47&searchId=56d40aba-5b1f-4348-8a68-c36c88106a62&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-Holiday-Inn-Shanghai-Huaxia.h89338367.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FShanghai-Hotels-Holiday-Inn-Shanghai-Huaxia.h89338367.Hotel-Information) ## About the area Located in Xuhui neighbourhood, Holiday Inn Shanghai Huaxia by IHG is connected to a shopping centre. The Bund is a notable landmark, and travellers looking to shop may want to visit West Nanjing Road and Xintiandi Style Shopping Centre. Nanjing Road Shopping District and National Exhibition and Convention Center are two other places to visit that come recommended. [Visit our Shanghai travel guide](https://www.expedia.co.uk/Shanghai.dx180026) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C31.16801%2C121.43005&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_Z7O1Bm4TdJY7w-H_zEPx7oLxb8=) No.38 Caobao Road, Xuhui District., Shanghai, 200235 ### What's nearby - ![China, Shanghai, People's Square, Shanghai Grand Theater](https://images.trvl-media.com/place/6126112/81cbba73-8f12-4d59-ad62-358bd4b9be57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shanghai Grand Stage 3 min drive \- 1.4 miles - Shanghai Everbright Convention & Exhibition Center 1 min walk \- 0.1 miles - Guilin Park 3 min drive \- 1.4 miles - Shanghai Mass Art Gallery 3 min drive \- 1.9 miles - Longhua Temple 7 min drive \- 2.1 miles ### Getting around - Shanghai South Railway Station 4 min drive - Caobao Road Station 4 min walk - Hongqiao International Airport (SHA) 36 min drive ### Restaurants - Tim Hortons 10 min walk - HEYTEA 喜茶 10 min walk - Papa John's (棒!约翰) 6 min walk - Luckin Coffee 瑞幸咖啡 5 min walk - Yang's Dumpling 小杨生煎 9 min walk ## About this property ### Holiday Inn Shanghai Huaxia by IHG Upscale hotel near Nanjing Road Shopping District At Holiday Inn Shanghai Huaxia by IHG, you can look forward to designer shops on-site, a coffee shop/cafe and laundry facilities. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities such as a 24-hour gym. Other perks at this hotel include: - Buffet breakfast (surcharge), concierge services and wedding services - Local meal delivery service, a 24-hour front desk and a vending machine - A lift and luggage storage Room features All 416 rooms feature comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and desk chairs. Other amenities include: - Bathrooms with rainfall showers and designer toiletries - 55-inch LED TVs with satellite channels - Separate sitting areas, free infant beds and housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/4000000/3840000/3837100/3837097/940f8e17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Shanghai Central Jing'an - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,000 reviews £76 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=3837097&PinnedHotelID=3837097&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (CNY 116.6 per person)](https://images.trvl-media.com/lodging/3000000/2430000/2427400/2427310/0be71582.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Shanghai Xujiahui Xuhui - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 516 reviews £70 includes taxes & fees 4 Apr - 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Onsite parking available only on request - Limited on-site parking - Onsite parking includes off-street options ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 128 to 128 per person - 3 restaurants - A coffee shop/cafe ### Restaurants on site - 华璟餐厅 Hua Restaurant - 大堂吧 Lobby Lounge - 宴福里 ### Things to do - 24-hour gym - Designer stores ### Family friendly - In-room cot - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Concierge services - Housekeeping on request - Wedding services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (100 centimetre wide door) - Thin carpet in public areas - Thin carpet in room - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - 27 floors - Built in 1988 - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Pillow menu ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch LED TV with satellite channels ### Food and drink - Free bottled water - Limited room service - Meal delivery service ### More - Air conditioning - Desk - Desk chair - Iron/ironing board - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 128 to 128 for adults and CNY 0 to 128 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, mobile payments and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Long-term renters welcome Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Holiday Shanghai Huaxia By Ihg Holiday Inn Shanghai Huaxia by IHG Hotel Holiday Inn Shanghai Huaxia an IHG Hotel Holiday Inn Shanghai Huaxia by IHG Shanghai Holiday Inn Shanghai Huaxia by IHG Hotel Shanghai ## Frequently asked questions ### Is Holiday Inn Shanghai Huaxia by IHG pet-friendly? ### How much does it cost to stay at Holiday Inn Shanghai Huaxia by IHG? ### How much is parking at Holiday Inn Shanghai Huaxia by IHG? ### What time is check-in at Holiday Inn Shanghai Huaxia by IHG? ### What time is check-out at Holiday Inn Shanghai Huaxia by IHG? ### Where is Holiday Inn Shanghai Huaxia by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Shanghai Huaxia by IHG Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 51 8 - Good 16 6 - Okay 5 4 - Poor 2 2 - Terrible 2 ## Reviews Verified ### 10/10 Excellent #### Anthony 19 Nov 2025 Liked: Cleanliness, property conditions & facilities Room is clean, location is convenient, big mall nearby ##### Anthony Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Hua 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room is spotless and staffs are courteous. ##### Hua Stayed 10 nights in Oct 2025 Verified ### 10/10 Excellent #### Simon 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very helpful staff - ideal for travellers The staff were super helpful. We arrived early after an overnight flight and they helped us get an early check in. The restaurant on the 27th floor for breakfast is spectacular and the choice of food is extensive and good quality. ##### Simon Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Simon 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Helpful staff Very helpful staff for check-in and resolving issues ##### Simon Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Zhenzhen 12 Dec 2025 I had an excellent stay at this Shanghai Holiday Inn! The location is great as it’s near the subway station and a mall, which were convenient since I could get around the city as well as have a lot of shopping and dining options. The hotel staff were extremely friendly and attentive by always checking whether we needed anything, and the service was quick and reliable. The room had a nice view of the city, was decently spacious, clean, and organized. The front desk workers Mr. Zhang and his co-worker were helpful during our time there, and I’d recommend this hotel to anyone looking to book in this area! ##### Zhenzhen Stayed 9 nights in Dec 2025 Verified ### 10/10 Excellent #### YIRU 28 Mar 2025 Liked: Amenities I got an upgrade to their suite room, and it is spacious and comfortable. The staff are always nice and helpful, definitely will book again. ##### YIRU Stayed 15 nights in Mar 2025 Verified ### 10/10 Excellent #### YIRU 18 Oct 2023 Liked: Amenities Clean room, very friendly staff, and shopping mall across the street has lots of restaurants and food stalls to choose from, very convenient. ##### YIRU Stayed 21 nights in Sep 2023 Verified ### 10/10 Excellent #### Ping 24 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful front desk staff team! ##### Ping Stayed 1 night in May 2024 Verified ### 8/10 Good #### Michael 9 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in an excellent location- opposite a mall and a subway station, and close to the shuttle bus I can take to return to work on Monday. The rooms were spacious and well appointed and the bed was extremely comfortable, with soft and firm pillows. I will probably book another weekend there soon for when I want a break from Fengxian, where I am presently located. ##### Michael Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### David 28 Feb 2024 Liked: Cleanliness, staff & service, amenities Great place to stay. Close to mall. Staff very helpful A little noisy between rooms which was a problem one night ##### David Stayed 4 nights in Feb 2024 Verified ### 8/10 Good #### Byung-Jin 27 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and clean ##### Byung-Jin Stayed 3 nights in Aug 2024 Verified ### 10/10 Excellent #### Dieter 15 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Received a free upgrade with breakfast ##### Dieter Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### CHEN 11 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities VERY GOOD ##### CHEN Stayed 2 nights in Jan 2025 Verified ### 10/10 Excellent #### Matthew 2 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice staff. Spacious room & bed was comfortable, the view was ok. The shower was also ok and I had everything I needed. I was impressed by the speed of maintenance staff as they arrived within 4 mins even at night to fix a plug socket. ##### Matthew Stayed 4 nights in May 2024 Verified ### 10/10 Excellent #### YIRU 19 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room ,friendly and helpful staff, convenient location to foods and entertainment ##### YIRU Stayed 15 nights in Oct 2025 Verified ### 10/10 Excellent #### Eric 28 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities I love it ##### Eric Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### QIUSHI 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant stay for a reasonable value Except the check in check out long queues, everything else was great especially helpful front desk and hotel concierge ##### QIUSHI Stayed 2 nights in May 2025 Verified ### 6/10 Okay #### Chantel 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities there’s no openable window. Otherwise everything else is good. ##### Chantel Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Ajith 12 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities A best place to stay in Shanghai. ##### Ajith Stayed 1 night in Jan 2024 Verified ### 10/10 Excellent #### Cecilia Andrea 9 Jun 2025 Liked: Cleanliness, amenities Good ##### Cecilia Andrea Stayed 5 nights in Jun 2025 Verified ### 10/10 Excellent #### Dieter 25 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Highly recommend ##### Dieter Stayed 2 nights in May 2024 Verified ### 8/10 Good #### HE 20 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### HE Stayed 14 nights in Nov 2024 Verified ### 10/10 Excellent #### BRYAN 28 Oct 2023 Liked: Staff & service, amenities, property conditions & facilities Congrats! ##### BRYAN Stayed 2 nights in Oct 2023 Verified ### 4/10 Poor #### Jesse 28 Feb 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, room comfort #### Cold, No English, no international Visa/MC accepte Arrived, it was zero degrees out. Lobby did not turn heat on. unbearable to use the lobby bar, restaurants, wait for taxi etc. I went to 4 restaurants on the property, none of the hostesses could speak English or understand the word "menu" Finally settled on a Japanese restaurant on the ground floor because they had pictures I could point to. Had to wear my winter jacket while eating mind you. Went to pay, cannot put the bill on the room. Gave them Mastercard, doesn't work. Visa, doesn't work. Only Chinese Visa /MC accepted, or alipay. They told me to go to ATM and get cash. I booked through Hotels.com, and added breakfast for 4 nights. Went to get breakfast, they did not have any record of me paying already. - At least they accepted my card this time . While eating, I was able to find my receipt - in English, which included breakfast. - they could not understand it. I had to go down to the lobby and talk with reception -they only people that I could communicate with. -- They called teh restaurant on the top floor, I had to back up to them to reverse the charges. For an international chain, it wasn't very international. ##### Jesse Stayed 4 nights in Feb 2024 Verified ### 2/10 Terrible #### Richard 7 Feb 2026 I paid for my room for a week and ended up in the hospital for 3 days. when I came back they rented my room out and said it was because house cleaning went in 2 days in a row and it didn’t need cleaning so they checked me out . When I came back they gave me another room that had a clogged shower with overflowed all over the place. I stayed 3 nights and was charged for 8 . ![Pic shows water un able to drain ](https://a.travel-assets.com/ugc/hotel-reviews/3a38550a-a4dd-46dc-8238-ecf0b6f05aad-1770452082310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pic shows me doing clean up ](https://a.travel-assets.com/ugc/hotel-reviews/94eb210a-b856-4da9-a932-d8cbec2c8a50-1770452073273.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Clean up ](https://a.travel-assets.com/ugc/hotel-reviews/fe10845b-b35a-4e31-b722-952d5bb74ffe-1770452180169.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Richard Stayed 8 nights in Jan 2026 ### Expedia's Latest Trends ### Hotels > - [Resorts England](https://www.expedia.co.uk/England-Hotel-Resorts.d11218-aaHotelResorts.Travel-Guide-Accommodation) > - [Hotels in Turin](https://www.expedia.co.uk/Turin-Hotels.d6054998.Travel-Guide-Hotels) > - [Maxx by Steigenberger on the Bund Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Les-Suites-Orient.h2363562.Hotel-Information) > - [Hyatt Centric Zhongshan Park Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Hyatt-Centric-Zhongshan-Park-Shanghai.h914218.Hotel-Information) > - [Primus Hotel Shanghai Sanjiagang](https://www.expedia.co.uk/Shanghai-Hotels-Primus-Hotel-Shanghai-Sanjiagang-Pudong-International-Airport-Disney.h28819466.Hotel-Information) > - [Hotels with Connecting Rooms in Central Stockholm](https://www.expedia.co.uk/Central-Stockholm-Stockholm-Hotels-Hotel-With-Connecting-Rooms.0-n6152131-0-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > - [JW Marriott Marquis Hotel Shanghai Pudong](https://www.expedia.co.uk/Shanghai-Hotels-JW-Marriott-Marquis-Pudong.h38750794.Hotel-Information) > - [Novotel Suning Shanghai International Tourism Zone South Tower](https://www.expedia.co.uk/Shanghai-Hotels-Novotel-Shanghai-International-Tourism-Zone-South.h92093878.Hotel-Information) > - [Hotel Riu Palace Kukulkan - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Palace-Kukulkan-Adults-Only-All-Inclusive.h80279416.Hotel-Information) > - [B&B Spain](https://www.expedia.co.uk/Spain-Bed-And-Breakfasts.d166-aaBedAndBreakfasts.Travel-Guide-Accommodation) > - [Ascott Huai Hai Road Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Ascott-Huai-Hai-Road-Shanghai.h3703309.Hotel-Information) > - [Harbour Plaza Metropolitan Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Harbour-Plaza-Metropolitan.h83098393.Hotel-Information) > - [The Waterhouse At South Bund - Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-The-Waterhouse-At-South-Bund-Shanghai.h3555714.Hotel-Information) > - [All-Inclusive Hotels in Ionian Islands](https://www.expedia.co.uk/Ionian-Islands-Hotels-All-Inclusive-Hotel.0-0-d6051336-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > - [Shanghai Marriott Marquis City Centre](https://www.expedia.co.uk/Shanghai-Hotels-Shanghai-Marriott-Hotel-City-Centre.h4045318.Hotel-Information) > - [All-Inclusive Hotels in South America](https://www.expedia.co.uk/Destinations-In-South-America-All-Inclusive-Hotel.0-0-d6023117-tAllInclusiveHotel.Hotel-Filter-Destinations) > - [Hotels in Nice](https://www.expedia.co.uk/Nice-Hotels.d180102.Travel-Guide-Hotels) > - [Metropolo Xin Cheng Hotel, The Bund Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Metropolo-Classiq-Shanghai-Bund-Circle.h1167964.Hotel-Information) > - [Shanghai HongQiao Airport Hotel](https://www.expedia.co.uk/Shanghai-Hotels-Shanghai-Hongqiao-Airport-Hotel-Air-China.h8496798.Hotel-Information) ### Flights > - [Flights from Gatwick (LGW) to Ajnala (ATQ)](https://www.expedia.co.uk/lp/flights/lgw/atq/london-to-sri-guru-ram-das-ji-intl-airport) > - [Flights from Hounslow (LHR) to Sylhet (ZYL)](https://www.expedia.co.uk/lp/flights/lhr/zyl/london-to-sylhet) ### Activities > - [Things to do in The Woodlands](https://www.expedia.co.uk/Things-To-Do-In-The-Woodlands.d6932.Travel-Guide-Activities) ### Packages ### Holiday Rentals ### General > - [Visit Kieta](https://www.expedia.co.uk/Kieta.dx8284) ---