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Overview of Four Seasons Hotel Shanghai

Photo gallery

Featured image
Indoor pool
Indoor pool
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Four Seasons Hotel Shanghai

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationShanghai City Hall13 min walk
    Popular LocationPeople's Square14 min walk
    Popular LocationShanghai Museum7 min drive
    AirportShanghai (PVG-Pudong Intl.)48 min drive

Choose dates to view prices

About this area

Shanghai

Located in Shanghai's Jing'an neighbourhood, Four Seasons Hotel Shanghai is in the city centre and near a metro station. People's Square and Jing'an Temple are notable landmarks, and travellers looking to shop may want to visit Xintiandi Style Shoppping Centre and The Bund. Yu Garden and Shanghai Science and Technology Museum are not to be missed. Guests love the hotel's convenience for public transportation: South Huangpi Road Station is 8 minutes on foot and West Nanjing Road Station is 14 minutes.
Popular Location

What's nearby

  • Shanghai City Hall - 13 min walk
  • People's Square - 14 min walk
  • Jing'an Temple - 7 min drive
  • Shanghai Museum - 7 min drive
  • Xintiandi Style Shoppping Centre - 10 min drive

Getting around

  • Shanghai Railway Station - 5 min drive
  • South Huangpi Road Station - 8 min walk
  • Pudong International Airport (PVG) - 47 min drive

Restaurants

  • Cafe Studio — 1 min walk
  • Si Ji Xuan — 1 min walk
  • Nolita - 5 min walk
  • Pho Sizzling - 5 min walk
  • Tomatito - 5 min walk

About this property

Four Seasons Hotel Shanghai

Luxury Shanghai hotel in Jing'an, near People's Square
This smoke-free hotel features 4 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a spa tub are on-site. All 422 soundproofed rooms feature free WiFi and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include separate sitting areas, 24-hour room service and TVs.
Four Seasons Hotel Shanghai offers 422 forms of accommodation with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature down comforters. Televisions come with satellite channels and pay-per-view films. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Qin the Spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free with a 3-device limit

Parking and public transport

  • Self parking on site (CNY 120 per day)
  • Valet parking on site (CNY 30 per night)

Food and drink

  • Buffet breakfast available for a fee daily: CNY 262 per person
  • 4 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 1 meeting room
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Down duvet
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • DVD player
  • iPod dock
  • Films for purchase
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofing

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 288.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 262 per person (approximately)
  • Self-parking fee: CNY 120 per day
  • Valet parking fee: CNY 30 per night
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free WiFi in public areas has a 3-device limit

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Four Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons Hotel
Shanghai Four Seasons
4 Seasons Hotel Shanghai
Four Seasons Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel
Four Seasons Hotel Shanghai Shanghai
Four Seasons Hotel Shanghai Hotel Shanghai

Frequently asked questions

Does Four Seasons Hotel Shanghai have a pool?
Yes, this property has an indoor pool.
Is Four Seasons Hotel Shanghai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Four Seasons Hotel Shanghai?
Self-parking is available for CNY 120 per day. Valet parking is available for CNY 30 per night.
What time is check-in at Four Seasons Hotel Shanghai?
Check-in begins at 2 PM.
What time is check-out at Four Seasons Hotel Shanghai?
Checkout is at noon.
Where is Four Seasons Hotel Shanghai located?
Located in Jing'an, this luxury hotel is within 1 mi (2 km) of People's Square, Shanghai Museum and Jing'an Temple. Xintiandi Style Shoppping Centre and Jade Buddha Temple are also within 2 mi (3 km). South Huangpi Road Station is 8 minutes by foot and West Nanjing Road Station is 14 minutes.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 299 out of 469 reviews
5 - Excellent 64%
Rating 4 - Good. 124 out of 469 reviews
4 - Good 26%
Rating 3 - Okay. 32 out of 469 reviews
3 - Okay 7%
Rating 2 - Poor. 11 out of 469 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 469 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.7/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great part of Shanghai
Wonderful king room with a desk, sofa and coffee table. Giant bathroom too!
Stayed 3 nights in Jan 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Centrally Located Hotel
Hotel was nice with ample space within the room. Very comfortable bed and centrally located within the shopping districts. Food and dining options were plenty in the vicinity
Stayed 4 nights in Dec 2019

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abominable service, unclean rooms
Upon entering my room: dirt on the floor, lots of dust but also bigger pieces in several places; stains on the chrome toilet lever; and sticky stains on the desk I even called to tell the front desk and ask if they were sure the room was done before my check-in and the answer from the front desk lady was "so what can I do about that now?" and "so you don't want a turndown service?" in an angry and annoyed voice. I said it's all fine then and asked to just make sure it will be clean the next day - next day when I came back still dirt on the floor in several places, meaning it wasn't cleaned at all properly. For a hotel chain that just had a major hygiene and cleanliness scandal in China last year, one would think they'd try a bit harder. I've had dozens of trips tosl Shanghai, this was the worst hotel out of all I ever stayed. There are tons of better options in this city in the same price range.
Stayed 2 nights in Jan 2020

5/5 Excellent

Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

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