Daily buffet breakfast (EUR 10 per person)

Reviews of Casual de las Letras Sevilla

2 out of 5
Casual de las Letras Sevilla
Alhondiga 24, Seville, Seville

Reviews

8.6

Excellent

Rating 10 - Excellent. 234 out of 520 reviews" "
Rating 8 - Good. 217 out of 520 reviews" "
Rating 6 - Okay. 53 out of 520 reviews" "
Rating 4 - Poor. 7 out of 520 reviews" "
Rating 2 - Terrible. 9 out of 520 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shaun

Travelled with group
Liked: Cleanliness, staff & service
Nice property, the staff are very friendly. The only thing that ruined it were the other guests, very noisy and you can hear people walking around above and slamming doors.
Stayed 2 nights in Apr 2024
Response from Guest experience on 28 Apr 2024
Hi Shaun,Thank you for leaving a review Enmanella. We are glad to know that you had a pleasant stay with us. Our staff works very hard every day to make our guests feel at home and from the looks of it, we made it happen. We are very sorry about the noise from other customers. We take note of this in case we can do something about it

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Guest experience on 12 Mar 2024
Thank you for sharing your comment with us Gerald, we are very happy to hear that you had a pleasant stay with us, our main goal is to make you feel as comfortable as at home, we hope to see you again.

4/10 Poor

YEONHWA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst hotels I’ve ever stayed in
Stayed 3 nights in Dec 2023
Response from Guest experience on 14 Jan 2024
Thank you for sharing your review with us Yeonhwa.We are sorry to hear that our hotel did not meet your expectations, we would like to know more about what marred your experience so that we can improve in those areas.We hope you will give us a try again in the future.Guest experience

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Polite staff. Easy access to cafes & Sevilla centre. Felt safe at night.
Stayed 2 nights in Nov 2023
Response from Guest experience on 6 Dec 2023
Thank you for sharing your comment with us Michael.We are very happy to hear that you enjoyed your well deserved holiday with us. As you say, we are located in the city centre just a short walk from the main monuments of the city as well as many other places of interest and leisure.We hope to see you again.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here 5 different times. Very nice budget hotel.
Stayed 1 night in Nov 2023
Response from Guest experience on 27 Nov 2023
Thank you very much for your review. We are glad you enjoyed your stay with us and hope to see you one more time in the future!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location good value
Nice clean hotel in great location, friendly helpful staff, Ale on reception v helpful in pointing out places to go and things to see
Stayed 2 nights in Oct 2023
Response from Guest experience on 30 Oct 2023
Thank you for sharing your kind comment William.We are very happy to hear that you had a good time with us.All our staff work hard every day to try to make you feel as comfortable as at home.Ale sends you a big hug and like the rest of our staff we hope to see you again!

10/10 Excellent

Hongjun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly assistances, helpful front desk.
Stayed 3 nights in Oct 2023
Response from Ani on 24 Oct 2023
Thank you very much for your review. We are glad you enjoyed your stay with us and hope to see you again in the future! Guest Experience

10/10 Excellent

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small place, nice surprise…for being a 2 star (as I saw the ratings) is very nice, great location, clean and cute!
Stayed 1 night in Oct 2023
Response from Ani on 22 Oct 2023
Muchísimas gracias Adriana por escribirnos esta agradable reseña nos esforzamos para que nuestros clientes tengan una estancia agradable en nuestro hotel Esperamos verle nuevamente .

10/10 Excellent

Maria, Hialeah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel with a unique decor. Friendly staff. Great location for everuthing.
Response from Guest experience on 15 Oct 2023
Thank you for sharing your opinion with us Maria,We are glad to hear that your Casual Experience was a success.Our hotel has a literary theme, with it we seek to pay homage to the greatest hits of world literature as well as inviting you to write your own story in the beautiful city of Seville.All our staff work hard every day to try to make you feel as comfortable as at home.We look forward to seeing you again

8/10 Good

jodie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent value for money. Yes its not the most luxurious, bed was quite firm and bathrooms aren't as nicely decorated at the bedrooms BUT the air con worked great, the staff were friendly and helpful and the location is great. I would definitely stay again. Continental breakfast did the trick again quite a good price
Stayed 4 nights in Aug 2023
Response from Guest experience on 24 Aug 2023
Hello,Thank you for sharing your review with us.We are glad to hear that your stay with us was to your liking.We hope to see you again soon.Best regards.

10/10 Excellent

Gaston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Sevilla, walking distance to most attractions Room was nice, clean, good breakfast. Staff was super friendly and helpful. Would stay again.
Stayed 1 night in Aug 2023
Response from Guest experience on 15 Aug 2023
Thank you for sharing your kind comment with us Gary, All our staff work hard every day with one common goal in mind, to make you feel as comfortable as at home. Your feedback motivates us to keep striving to improve. We hope to see you again very soon. Guest experience

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Guest experience on 15 Aug 2023
Hello Alan,Thank you for sharing your review with us.We are glad to hear that you enjoyed your stay with us.We hope to see you again soon.Best regards.

6/10 Okay

Gudny

Liked: Cleanliness, room comfort
It’s clean, good WiFi and air-con. Good location and pleasant staff but it is so noisy. They rooms face an inner courtyard so if there are loud people staying, everyone suffers. They allow large groups/parties.
Stayed 2 nights in Jun 2023
Response from Guest experience on 4 Jul 2023
Thank you for sharing your comment with us, Gudny.We are glad to hear that you had a good time with us. All our staff strive every day to make you feel as comfortable as at home.Our reception is open 24 hours a day and we would have loved to hear about the problem you mentioned during your stay so that we could have offered a solution and ensured your well-deserved rest.We look forward to seeing you again.

2/10 Terrible

LUZ

Disliked: Cleanliness, staff & service, property conditions & facilities
The stay was bad. The air conditioning was not working.
Stayed 2 nights in Jun 2023
Response from Guest experience on 23 Jun 2023
Thank you for sharing your comment with us Luz.We are sorry to hear that your experience did not meet your expectations, as we discussed with you during your stay, we are unable to access rooms that leave the "do not disturb" sign for obvious reasons.Our technicians are already working on a solution to the problem.We hope you will give us another chance in the future.

10/10 Excellent

Gerald

Stayed 1 night in May 2023
Response from Guest experience on 18 May 2023
Te agradecemos mucho tu valoración, Gerald.Esperamos verte pronto de nuevo en Casual Hoteles.Un saludo.

10/10 Excellent

Gerald

Stayed 1 night in May 2023
Response from Guest experience on 18 May 2023
Muchas gracias por tu excelente valoración, Gerald.Esperamos verte pronto de nuevo en Casual Hoteles.Un saludo.

10/10 Excellent

Gerald

Stayed 2 nights in May 2023
Response from Guest experience on 18 May 2023
Muchas gracias por tu excelente valoración, Gerald.Esperamos verte pronto de nuevo en Casual Hoteles.Un saludo.

8/10 Good

Colin

Stayed 2 nights in Apr 2023
Response from Guest experience on 14 May 2023
Gracias por compartir tu valoración con nosotros ColinEsperamos volver a verte de nuevo muy pronto

10/10 Excellent

Mahsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Room included a mini fridge with a free water bottle from the hotel which was a lovely touch :) the staff were also very nice and the location of the hotel is walking distance of everything. Overall very happy - thank you for a lovely stay!
Stayed 1 night in Mar 2023
Response from Guest experience on 2 Apr 2023
Thank you very much for sharing your comment with us Mahsa.We are very happy to hear that your Casual Experience was a success.We try to take care of every little detail to make you feel as comfortable as at home.We look forward to seeing you again.

10/10 Excellent

Judith, Oshawa

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was a unique boutique hotel. Breakfast left a lot to be desired, eggs weren’t fresh. Rooms were adequate. Staff were excellent! Hotel was centrally located and area was safe.
Stayed 2 nights in Feb 2023
Response from Guest experience on 19 Feb 2023
Thank you for sharing your opinion with us Judith.We are very happy to know that you had a good time with us.As you say our hotel is a short walk from the main monuments of the city.We will take into account your comment about the breakfast, we will do our best to improve it.We look forward to seeing you again.

10/10 Excellent

federico

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great old Sevillan mansion converted into hotel. Youth and colourful atmosphere nice for young families with kids. Bunk beds for the kids were top quality. Near everything in a 15 minutes radius. Didn’t try breakfast but was offered for a plus. Parking is 4 blocks away and is a public parking. Driving around is limited and restricted by police to very few hours from 12 PM to 3 PM only. You need to explain to the police that you are checking in/out for them to let you drive to the hotel. Clean. remodelled, youthful, Olaf town alleyways and small streets walking areas all around. .
Response from Guest experience on 10 Jan 2023
Thank you for sharing your kind comment with us Federico.We are very happy to hear that your Casual Experience was a success.There is usually a lively atmosphere and it is common to see our guests talking to each other and getting to know each other in our common areas, we hope you were able to make some new friends in the beautiful city of Seville.As you say, we are located in the city centre just a short walk from the main monuments and other places of interest.We hope to see you again soon.

10/10 Excellent

angel

Stayed 2 nights in Oct 2022
Response from Guest Experience on 7 Oct 2022
Muchas gracias por tu 10/10 Ángel.Esperamos poder volver a verte en Casual de las Letras Sevilla muy pronto.Saludos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a fair price
Good value for money. Friendly staff, in a convenient location.
Stayed 1 night in Sep 2022
Response from Guest experience on 11 Sept 2022
Thank you so much for sharing your commentary with us.All our staff work hard every day to make you feel at home. We hope to see you again.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to hang your hat.
Stayed 8 nights in Jun 2022
Response from Guest Experience on 24 Jun 2022
Hello Tim, Thank you for having chosen Casual de las Letras Sevilla. We are glad to read that your stay was perfect, and we hope to welcome you back again soon! Regards, Guest Experience

10/10 Excellent

soudhikshina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for 2 nights. Superb hotel in terms of cleanliness. Room very spacious, cozy and pretty. Bathroom had 🛀, which was relaxing after a whole day out. The location is perfect as the main attractions are walkable distance and food is easily available. The staff was super helpful. Allowed me an early check in and provided me with stuffs I needed. Kudos to the staff. Also, in the morning they came to clean and do my bed. Will come back for sure. Hats off. Made my stay in sevilla stress free. -Kevina From Mauritius.
Stayed 2 nights in Jun 2022
Response from Guest experience on 27 Jun 2022
We thank you very much for the excellent rating you have given us and for your kind words. We work every day to ensure that the experience of all our guests is like yours. We hope to see you again soon at Casual Hoteles.

10/10 Excellent

ke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy and great location. Just about walking distance to all major attractions
Stayed 4 nights in May 2022
Response from Guest experience on 11 Jun 2022
Thank you for sharing your comment with us. We try to take care of every detail to make your experience perfect. As you say, our hotel is located a short walk from the main monuments of the city. We hope to see you again

10/10 Excellent

Andreina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2022
Response from Guest experience on 1 May 2022
Thank you very much for your review . We are very happy to hear that your experience at Casual Hoteles was perfect. We hope we can continue to surprise you on your next visit. Best regards

10/10 Excellent

Margarita, Everett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. We enjoy it, family friendly.
Stayed 1 night in Apr 2022
Response from Guest experience on 11 Apr 2022
Thank you for sharing such a kind commentary with us Margarita. We are really glad to know that your Casual Experience was such a success! We hope to see you again soon!

10/10 Excellent

kyle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice space to be in with the family. The writings themes are a nice touch. All of the employees we interacted with were amazing. Great service!
Stayed 1 night in Feb 2022
Response from Guest Experience on 23 Feb 2022
Thank you for your very positive comment, Kyle. The staff strives every day to make our guests feel at home. We are glad to have met your expectations. Thank you very much for trusting casual hotels.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022
Response from Guest experience on 20 Feb 2022
Gracias por valorarnos, Continuaremos trabajando para que todo salga perfecto en vuestra próxima visita. Un saludo

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Guest experience on 13 Jan 2022
Gracias por la valoración que nos otorgas. Nos esforzamos a diario para lograr que la experiencia de vosotros nuestros clientes sea especial. Continuaremos trabajando para mantener esa gran puntuación. ¡Esperamos volver a verte!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
It was just like the two-star hotel. Squeaking bed, hair on toilet walls and floor and strange smell in toilet.. but very friendly and willing to help staff. Good enough for two-star hotel
Stayed 1 night in Jan 2022
Response from Guest experience on 10 Jan 2022
Thank you for your assessment and for the comment about your stay. We will continue working to solve the problems that you have indicated to us.

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, very good coditions. Their staff is very kind, offer a really good breakfast, nice rooms.
Stayed 2 nights in Dec 2021
Response from Guest Experience on 14 Dec 2021
Thank you so much for sharing a commentary with us Jorge. Our staff first objetive is making you feel as if you were at you own home, We are really glad to know that you had such a great time with us. At Casual we think that a good breakfast is key to start the day with energy, we will congratulate the Breakfast Department on your part! We hope to see you again soon!

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Excellent hotel,close to everything in a matter of minutes,rooms cleaned daily and really had no issues with this pleasant hotel.As we go to Seville fairly regularly this is the only hotel I will book in future.
Stayed 8 nights in Oct 2021
Response from Guest Experience on 5 Nov 2021
Thank you so much for taking your time to share such a kind commentary with us Geoffrey. Just like you said our hotel is really close to the main landmarks of the city and reach them within a short walk from here. We are really glad to know that you had such a great time with us and we hope to see you again as soon as possible so you can enjoy another Casual Experience by our side! Take care!

10/10 Excellent

Rajah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice design theme on books
Stayed 1 night in Oct 2021
Response from Casual de Las Letras on 4 Nov 2021
Thank you very much for your words and the great feedback you give us.

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Casual de las letras Sevilla on 27 Feb 2020
¡Gracias!ºº

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very clean hotel. The hotel was in an ideal location with everything in walking distance.
Stayed 3 nights in Jan 2020
Response from Ale on 19 Jan 2020
Thank you so much for your review

6/10 Okay

Sheen, NY

Travelled with family and small children
Liked: Cleanliness
Location and is excellent. Close to everything within walking distance.
Stayed 6 nights in Dec 2019
Response from Casual de las letras Sevilla on 31 Dec 2019
Thank you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Ale on 25 Dec 2019
Muchas gracias por tu valoración ¡¡¡¡

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Far exceeded our expectations for a two star hotel. Would recommend and return to this hotel.
Stayed 4 nights in Nov 2019
Response from Ale on 4 Dec 2019
Thank you so much for your review ¡¡¡

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Casual Letras Sevilla on 6 Nov 2019
Gracias. Thanks.

10/10 Excellent

Natalia, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was uniquely decorated. Each room has a different book theme. The colors are also vibrant and inviting. There were multiple common areas to relax and have a coffee or tea.
Stayed 2 nights in Oct 2019
Response from Casual Letras Sevilla on 8 Oct 2019
Thanks for your words.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book this place. Amazing accommodation
Only one description. AMAZING. This is the place to stay if you want good clean individual accommodation and a great breakfast. The staff are lovely.
Stayed 1 night in Aug 2019
Response from Ale on 2 Sept 2019
Thank you so much for you words ¡¡¡¡ We hope to see you again soon :)

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the room which offered a TV, air conditioning, closet space, and a private bathroom. I liked that the room was big enough for 4 people to sleep comfortably in. I would have really liked if there had been a pool in the building as it was over 40 degrees Celsius during our stay. Overall, it was a great choice staying here!
Stayed 1 night in Aug 2019
Response from Ale on 29 Aug 2019
Thank you very much for your words and for your advice, a pleasure for us ¡¡¡ Regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably sized triple room in a convenient location. Some minor issues include no safe, only a mirror in the bathroom and some noise from room/floor above.
Stayed 4 nights in Jun 2019
Response from Casual de las letras Sevilla on 3 Jul 2019
Thank you for your review!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideally located within easy walking distance of the main tourist sites with plenty of very good restaurants & bars even closer. About 20 minute walk from main railway station where we got off & on the airport bus. We received a warm & efficient welcome. Our room (Steve Jobs - all rooms themed based on writers in the main) was at the front of the property overlooking the street but not at all noisy. It was bigger than expected, clean & airy. Slightly odd that the shower was in the room rather in separate bathroom - only loo & bidet separate. Lighting was great in the area with the bed but a little dingy near the shower & where hanging rail & drawers were. WiFi was free & good & a hairdryer was provided. Room lacked a full length mirror and the only mirror there was above the sink was high & not great for doing makeup. Breakfast was on the 3rd floor & could be eaten outside if desired. Choice was wider than anticipated, mainly continental cold buffet with hot egg & sausages. Would stay again if visiting Seville
Stayed 3 nights in Jun 2019
Response from Ale on 22 Jun 2019
Thank you very much for your evaluation. It is a pleasure for us to know your experience in our hotel. We hope to see you again soon :)

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, room comfort
Simple, clean and well placed
Stayed 1 night in Jun 2019
Response from Casual de las letras on 19 Jun 2019
Thank you Guy!

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Large room.
Nice breakfast. Excellent espresso machine. Fresh fruit. Soy milk and fresh squeezed orange juice. Centrally located.
Stayed 3 nights in May 2019
Response from Casual Letras Sevilla on 20 May 2019
Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was great the staff was the best helpful at all times giving you tips where to go always smiling like they were really happy that you were there next year when I go back I'm going back to the same place. I went because I wanted to experience the April's Fair all my points of interest were in walking distance it was great
Stayed 9 nights in May 2019
Response from Casual Letras Sevilla on 20 May 2019
Thanks for your opinion

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location. Very clean. Comfortable a d quite place. Right in the heart of historical district. Loved it.
Stayed 1 night in May 2019
Response from Casual Letras Sevilla on 6 May 2019
Thanks