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Palm Heights

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

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Photo gallery for Palm Heights

2 outdoor pools, free pool cabanas, pool umbrellas
Terrace/patio
Exterior
Beach/ocean view
Balcony view

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking included
  • Spa
  • Breakfast available

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Suite)

Balcony view

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Suite)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Penthouse, 3 Bedrooms, Beachfront (Suite)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • Sleeps 7
  • 3 King Beds

View all photos for Penthouse, 1 King Bed (Ocean facing)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Penthouse, 1 King Bed (Ocean facing)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 640 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit) | View from room

Suite, 1 King Bed, Terrace (One Bedroom Oceanfacing Terrace Suit)

Highlights

Terrace
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

Terrace/patio

Suite, Multiple Beds, Terrace, Beachfront (Two Bedroom Beachfront Terrace Suite)

Highlights

Terrace
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 990 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Suite)

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 990 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

View from room

Suite, 1 King Bed (One Bedroom Oceanfacing Penthouse Sui)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Penthouse Suite)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

Beach/ocean view

Deluxe Suite, 1 King Bed (One Bedroom Oceanfacing Deluxe Suite)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 650 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, Multiple Beds

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 2 Double Beds (One Bedroom Oceanfacing Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 650 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite, Multiple Beds, Ocean View (Two Bedroom Oceanview Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 990 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)

55-inch Smart TV with cable channels, TV, Netflix

Deluxe Suite, 1 King Bed, Ocean View (One Bedroom Oceanview Deluxe Suite)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
747 West Bay Road, Seven Mile Beach

What's nearby

  • Seven Mile Beach - 3 min walk - 0.2 miles
  • Camana Bay - 10 min walk - 0.6 miles
  • National Gallery of the Cayman Islands - 18 min walk - 1.0 mile
  • Governor's Beach - 20 min walk - 1.1 miles
  • Port of Georgetown - 6 min drive - 2.8 miles

Getting around

  • George Town (GCM-Owen Roberts Intl.) - 11 min drive

Restaurants

  • ‪Casa 43: Mexican Kitchen and Tequila Bar - ‬8 min walk
  • ‪Agua Restaurant & Lounge - ‬14 min walk
  • ‪Lone Star - Bar & Grill - ‬3 min walk
  • ‪Seven - ‬12 min walk
  • ‪andiamo - ‬13 min walk

About this property

Palm Heights

Luxury family-friendly hotel near Seven Mile Beach
Consider a stay at Palm Heights and take advantage of a beach bar, a terrace and a coffee shop/cafe. With amenities such as a beachfront location and kayaking, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the Turkish bath/hammam, and indulge in a Swedish massage, a body scrub or reflexology. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and happy hour. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with free cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Cooked-to-order breakfast (surcharge), concierge services and wedding services
  • Multilingual staff, a front desk safe and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 52 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes.
Other amenities include:
  • Children's slippers, childcare services and free infant beds
  • Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch Smart TVs with Netflix and premium channels
  • Wardrobes/cupboards, separate dining areas and electric kettles

Languages

English, French, Italian, Latvian, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 6.50 to 15 for adults and USD 8 to 20 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Resident's Lounge
  • Tillie's

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 24-hour pool access
  • Kayaking
  • Library
  • Paddleboard
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Beach toys
  • Children's toys
  • Dining table
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Living room
  • Playground
  • Pool toys
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 per cent
  • Resort fee: USD 90 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • Pool access
  • Spa access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6.5 to 15 for adults and USD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Beach Suites Resort Seven Mile Beach
Beach Suites Resort
Beach Suites Seven Mile Beach
Beach Suites
Palm Heights Hotel
Palm Heights Seven Mile Beach
Palm Heights Hotel Seven Mile Beach

Frequently asked questions

Does Palm Heights have a pool?

Yes, this property has 2 outdoor pools. Pool access is available 24 hours a day.

Is Palm Heights pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Palm Heights?

Self-parking and valet parking are free at this property.

What time is check-in at Palm Heights?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Palm Heights?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Palm Heights located?

Located in Seven Mile Beach, this beachfront hotel is in the entertainment district and within a 5-minute walk of Seven Mile Beach and Galleria Plaza. The Strand Shopping Center and Cayman Crazy Golfing Mini Golf are also within 10 minutes.

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Palm Heights Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 239 out of 261 reviews
Rating 8 - Good. 19 out of 261 reviews
Rating 6 - Okay. 2 out of 261 reviews
Rating 4 - Poor. 1 out of 261 reviews
Rating 2 - Terrible. 0 out of 261 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
This was our 2nd trip to Palm Heights and it was beyond incredible. We cannot wait to return. Thank you PH for always making us feel so special and at home. The staff is incredible. The views and the food are top notch. It’s a little slice of paradise.
Stayed 4 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t say enough about this property! It’s beautiful, the staff is the friendliest! Can’t wait to go back!
Stayed 3 nights in Apr 2025

10/10 Excellent

jacqueline

Liked: Staff & service, property conditions & facilities
Beautiful property. Great service- VERY PRICEY!
Stayed 4 nights in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the very best!

This property is just exquisite! The service, the food, the cleanliness, the hospitality. It’s one of the best properties we have ever stayed at. High recommend.
Stayed 4 nights in Mar 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest staff!
Stayed 4 nights in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the location was perfect. The staff is incredible. We will definitely be back!
Stayed 5 nights in Jul 2024

10/10 Excellent

Carlos M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and most unbelievable stay! Highly recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable!! Beautiful quaint boutique. We usually stay at the Ritz but this is a much different experience.
Stayed 5 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and grounds are beautiful!
Stayed 5 nights in Dec 2022

10/10 Excellent

Sidonia

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was extremely nice and made my family feel very welcome.
Stayed 3 nights in Jul 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel. Only issues: The room descriptions are misleading. The majority of one bedrooms “with a balcony” are a sliding door with a 2 feet wide (60cm) walk out - at the widest. You cannot see the beach unless you’re standing out there. No sitting possble. Beach chairs too close.
Stayed 6 nights in Mar 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly service when you entered the property was so needed especially since for a well needed vacation. Food options was good Loved the fitness facility! Used it twice a day. Will certainly make our way back to Palm Heights.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels! The quality of everything is superb, staff is very friendly and attentive, food is great in every restaurant! We had an exceptional stay at this hotel! Highly recommend!!!
Stayed 3 nights in Feb 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real gem of a resort! Everyone we encountered on the staff was gracious, helpful, and kind. We had a blast and will be back.
Stayed 4 nights in Jul 2022

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was breathtaking. Excellent service, nice people and very accommodating. I highly recommend this property.
Stayed 5 nights in May 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Palm Heights and everyone who works there made our stay an exceptional experience. We were tended to, the food was amazing and the room was perfect. We will definitely return!
Stayed 3 nights in Apr 2023

10/10 Excellent

Lorie Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property… conveniently located on seven mile beach. The amenities are fabulous, the food was delicious and they had a variety of event happening daily for their guests. Can’t wait to go back.
Stayed 3 nights in Jul 2022

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
The resort was magnificent and the staff was very welcoming and they went above and beyond to ensure our stay was great. Five stars all around.
Stayed 4 nights in Aug 2022

10/10 Excellent

Simone Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was stunning. The staff was amazing. They responded immediately with any questions or concerns I had while visiting.
Stayed 4 nights in Nov 2023

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful experience for our first time in the Caymans. Every aspect of this hotel is a 5 star experience and the staff really take care of your every need. We also had a rental car and they took care of that with valet service free of charge. Amazing spa which we liked so much that we came back for massages twice. We will definitely be back and there is no other place that we would choose to stay while on Grand Cayman
Stayed 6 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with ideal beach access. Service is excellent. Wonderful staff who will take care of every need. Not our last visit.
Stayed 6 nights in Jul 2022

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay at Palm Heights. Beautiful accommodations, beach area, and common areas. Staff were absolutely excellent. They were all friendly and helpful. My only complaint is the food/drinks are pricey and service and resort fees are high.
Stayed 5 nights in Jun 2023

10/10 Excellent

Kingsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give this review 10 stars I would. My wife and I and another couple spent 5 days here. We didn’t know what to expect … what we experienced was like nothing we’ve experienced at other resorts. The attention to detail of our stay, the friendly staff through the resort, the fantastic food, the accommodations and the overall layout and look of the resort was fantastic. This is a must when traveling to Grand Cayman!!!
Stayed 5 nights in Aug 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More individual environment than high-rise hotels. Excellent staff assistance on everything. A first-class choice...
Stayed 6 nights in Jan 2024