Title: Universal Hotel Romantica Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4634532&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Universal Hotel Romantica Guests sip drinks at the poolside bar while children splash in their own dedicated pool with a waterslide—a perfect balance of relaxation and play for everyone ## Photo gallery for Universal Hotel Romantica ![Breakfast, lunch, dinner served; international cuisine - Universal Hotel Romantica (Ses Salines)](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/d9d7338a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, free cots/infant beds, free WiFi, bed sheets - Universal Hotel Romantica (Ses Salines)](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/cfd8bf1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck - Universal Hotel Romantica (Ses Salines)](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/30f0ec6b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet - Universal Hotel Romantica (Ses Salines)](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/fc9201a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, free cots/infant beds, free WiFi, bed sheets - Universal Hotel Romantica (Ses Salines)](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/9cc841db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Universal Hotel Romantica is right on the sea, offering two outdoor pools for lounging. Start your day with breakfast at the on-site restaurant before relaxing in the garden. Kids enjoy the playground, arcade/game room, and their own pool with waterslide. ## Reviews 8.0 Very good ## Popular amenities - Pool - All-inclusive - Free Wi-Fi - Restaurant - Air-conditioning - Business services £56 includes taxes & fees 27 Feb - 28 Feb ## Room options ### Check availability for these dates Tonight [Jan 28 - Jan 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4634532&PinnedHotelID=4634532&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4634532&PinnedHotelID=4634532&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 29 - Jan 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=4634532&PinnedHotelID=4634532&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=4634532&PinnedHotelID=4634532&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4634532&PinnedHotelID=4634532&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=4634532&PinnedHotelID=4634532&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4634532&PinnedHotelID=4634532&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4634532&PinnedHotelID=4634532&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 10 of 10 rooms ### View all photos for Standard Double Room, Balcony ![Desk, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/22a9f489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony 10.0 Exceptional 1 review ### Highlights Furnished balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Espresso maker Satellite channels - 215 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Double Room, Balcony (2 adults and 1 child) ![Desk, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/22a9f489.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony (2 adults and 1 child) ### Highlights Furnished balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Espresso maker Satellite channels - 215 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Double Room, Balcony, Sea View ![Desk, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/08733a7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony, Sea View 9.0 Wonderful 6 reviews ### Highlights Furnished balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Espresso maker Satellite channels - 215 sq ft - Sleeps 2 - 2 Single Beds - Sea view ### View all photos for Family Room, Balcony, Sea View ![Family Room, Balcony, Sea View | Desk, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/b739a026.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Balcony, Sea View ### Highlights Furnished balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Espresso maker Satellite channels - 269 sq ft - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed - Sea view ### View all photos for Standard Double Room, Balcony, Sea View (2 adults and 1 child) ![Desk, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/08733a7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Balcony, Sea View (2 adults and 1 child) ### Highlights Furnished balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Espresso maker Satellite channels - 215 sq ft - Sleeps 3 - 3 Single Beds - Sea view ### View all photos for Double Room, Balcony, Sea View (High Floor) ![Desk, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/08733a7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony, Sea View (High Floor) 9.0 Wonderful 4 reviews ### Highlights Furnished balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Espresso maker Satellite channels - 215 sq ft - Sleeps 2 - 2 Single Beds - Sea view ### View all photos for Family Room, Balcony ![Family Room, Balcony | Desk, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/c7baf54d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Balcony ### Highlights Furnished balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Hairdryer Espresso maker Satellite channels - 269 sq ft - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed - City view ### View all photos for Standard Suite, Balcony, Sea View (2 Adults + 1 Child) ![Desk, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/c93152cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, Balcony, Sea View (2 Adults + 1 Child) ### Highlights Furnished balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Separate bedroom Hairdryer Espresso maker - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed - Sea view ### View all photos for Standard Suite, Balcony, Sea View ![Desk, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/c93152cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, Balcony, Sea View ### Highlights Balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Separate bedroom Hairdryer Espresso maker - 1 bedroom - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed - Sea view ### View all photos for Standard Suite, Balcony, Sea View (3 Adults + 1 Child) ![Desk, free cots/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4640000/4634600/4634532/c93152cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite, Balcony, Sea View (3 Adults + 1 Child) ### Highlights Furnished balcony Air conditioning Free cots/infant beds Fridge Flat-screen TV Separate bedroom Hairdryer Espresso maker - 1 bedroom - Sleeps 4 - 2 Single Beds and 1 Double Sofa Bed - Sea view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSes-Salines-Hotels-Universal-Hotel-Romantica.h4634532.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSes-Salines-Hotels-Universal-Hotel-Romantica.h4634532.Hotel-Information) ## About the area Located in Ses Salines, Universal Hotel Romantica is on the waterfront. Poblat Talaiotic Els Antigors and Ses Salines Lighthouse are local landmarks, and some of the area's activities can be experienced at Artestruz Mallorca and Cala Figuera Port. Travelling with kids? Consider Centro de Visitantes del Parque Nacional de Cabrera and Botanicactus. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. [Visit our Colonia Sant Jordi travel guide](https://www.expedia.co.uk/Colonia-Sant-Jordi.dx6048124) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.32242%2C2.98539&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=htjR8Gbmu6hI13omEALAELi4jq0=) Carrer Caravel la, 4, Colonia de Sant Jordi, Ses Salines, Mallorca, 7638 ### What's nearby - ![Who needs the Caribbean? Come to Colònia de Sant Jordi and enjoy the beautiful beaches! Follow the trail starting at Playa d'es Port and discover your favorite spot.](https://images.trvl-media.com/place/6123180/06073f26-2462-4fcd-a87f-ce382009ec97.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa d'es Port 19 min walk \- 1.0 mile - ![0_11895274_10102581258299549_9188561567280426127_o](https://images.trvl-media.com/place/6067375/78c1a96c-4004-4451-b56c-be1f93a6cbdd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Es Trenc Beach 16 min drive \- 5.5 miles - Bassa Cabots 3 min walk \- 0.2 miles - Centro de Visitantes Ses Salines 19 min walk \- 1.0 mile - Centro de Visitantes del Parque Nacional de Cabrera 19 min walk \- 1.0 mile ### Getting around - Palma de Mallorca (PMI) 49 min drive ### Restaurants - Cafè & Sal 3 min walk - Cassai Beachhouse 17 min walk - 5Illes Beach And Sunset 11 min walk - Tambucho 18 min walk - Port Blau 17 min walk ## About this property ### Universal Hotel Romantica Upscale family-friendly hotel by the sea A poolside bar, a terrace and a garden are just a few of the amenities provided at Universal Hotel Romantica. Adventurous travellers may like the cycling and basketball at this hotel. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room. Additional perks include: - 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas - Bike hire, an outdoor tennis court and a round-trip airport shuttle (surcharge) - A billiards/pool table, 1 meeting room and smoke-free property - A 24-hour front desk, a TV in reception and concierge services Room features All 245 rooms include comforts such as furnished balconies and air conditioning, in addition to perks such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - Flat-screen TVs with satellite channels - Balconies, fridges and free infant beds ### All-inclusive details All-inclusive room rates at Universal Hotel Romantica are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet meals, snacks and select beverages included ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ## Similar properties ![Twin Room, Balcony, Sea View | View from room](https://images.trvl-media.com/lodging/12000000/11910000/11900700/11900693/1c3fc272.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Universal Hotel Marqués Ses Salines - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 283 reviews £62 includes taxes & fees 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=11900693&PinnedHotelID=11900693&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Twin Room, Sea View | Terrace/patio](https://images.trvl-media.com/lodging/5000000/4650000/4642800/4642796/76ab5513.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Universal Hotel Perla Manacor - 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Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 174 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=4009136&PinnedHotelID=4009136&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, beach towels](https://images.trvl-media.com/lodging/2000000/1400000/1399100/1399078/06043bc6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aparthotel Isla de Cabrera Ses Salines - Pool - Kitchen - Parking included - Free Wi-Fi 8.6 Excellent 165 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1399078&PinnedHotelID=1399078&HadPinnedHotel=true®ionId=-1&adults=2) ![Double Room, Balcony, Sea View | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9230000/9224800/9224731/066164b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Universal Hotel Cabo Blanco - Adults Only Ses Salines - Pool - Spa - Free Wi-Fi - Restaurant 8.8 Excellent 186 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=9224731&PinnedHotelID=9224731&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=4634532&PinnedHotelID=4634532&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4634532,11900693,4642796,1613308,8721768) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Free offsite parking - 24-hour return airport shuttle on request for a surcharge ### Food and drink - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Things to do - 2 outdoor pools - Arcade/game room - Basketball - Bicycle rentals - Billiards/pool table - Children's pool - Free children's club - Outdoor tennis court - Playground - TV in common areas - Waterslide ### Family friendly - 2 outdoor pools - Arcade/game room - Children's pool - Free children's club - Free supervised activities for children - In-room cot - In-room refrigerator - Laundry facilities - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station - Meeting room ### Outdoors - Beach loungers - Beach towels - Garden - On the boardwalk/promenade - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 6 floors - Banquet hall - No plastic drinking straws - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Espresso maker - Refrigerator ### More - Air conditioning - Desk - Safe - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: anytime Minimum check-in age - 16 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. - A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: EUR 28.20 per person (return) - An in-room safe is available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses solar energy This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation ### Property is also known as Hotel Romantica Ses Salines Romantica Ses Salines Universal Hotel Romantica Ses Salines Universal Hotel Romantica Universal Romantica Ses Salines Universal Romantica Hotel Romantica Universal Romantica Universal Hotel Romantica Hotel Universal Hotel Romantica Ses Salines Universal Hotel Romantica Hotel Ses Salines ## Frequently asked questions ### Does Universal Hotel Romantica have a pool? ### How much does it cost to stay at Universal Hotel Romantica? ### Is Universal Hotel Romantica pet-friendly? ### How much is parking at Universal Hotel Romantica? ### What time is check-in at Universal Hotel Romantica? ### What time is check-out at Universal Hotel Romantica? ### Does Universal Hotel Romantica provide a shuttle to the airport? ### Are there all-inclusive benefits at Universal Hotel Romantica? ### Where is Universal Hotel Romantica located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Universal Hotel Romantica Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.4 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 79 8 - Good 117 6 - Okay 51 4 - Poor 14 2 - Terrible 4 ## Reviews ### 8/10 Good #### Jesper 23 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Execllent Amazing people. Very good service- all good! ##### Jesper Stayed 14 nights in Jul 2025 ### 8/10 Good #### Oliver 5 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort The view from the sea view rooms were great, friendly staff. Restaurant staff were very slow to clear tables. ##### Oliver Stayed 5 nights in May 2025 ### 10/10 Excellent #### Verified traveller 23 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relaxing stay in Ses Salines Enjoyable stay. The weather was wonderful. The staff was very friendly and accommodating. The restaurant meals were delicious with plenty of choices. The room was nice and clean (w/balcony, nice!) Not far from Saint Jordi, good walk on the boardwalk. Beaches abound! ##### Verified traveller Stayed 4 nights in Jun 2024 ### 8/10 Good #### paolo 24 Aug 2023 Liked: Cleanliness, amenities The place in close to very nice beaches and to a calm small nice village. The hotel is clean and the food is good. The hotel is just a little bit updated but I can see they are renewing some parts. The employees are very professional and nice with the customers. It absolutely worths the money ##### paolo Stayed 8 nights in Aug 2023 ### 4/10 Poor #### Verified traveller 21 Jun 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Beautiful town and area, awful service and hotel Clean hotel in lovely location and view of the sea. Shame it was such an outdated and unkept hotel including rooms and lift. Bathroom was very marked up. No fan to extract the steam from it. Way too hot in the evening as the air con stopped working. Cleaners disturbed us and woke us up early both mornings for room service,despite the sign up the second time, and despite asking the second cleaner who'd knocked 30 minutes later to come back that afternoon in spanish she ignored us and proceeded to walk into our room while we're both in bed undressed, very inappropriate and then left our door open when she left. Could hear everything from other rooms at night including going to the toilet and no noise cancellation. Cleaners also dragged furniture round at 8am in the morning while cleaning making lots of noise. When we told reception about this she just said she understood and moved on without apology or any customer service. Pool is too busy to get a sunbed plus you have to pay to hire them and the towels (both pay a fee and provide a deposit on top which makes no sense). There were a lot of nicer hotels in the area so Id stay elsewhere unless youre looking for outdated, to not sleep and to experience rude cleaners and staff. Also 1 single beds provided with no double despite booking a double. Breakfast was ok. ##### Verified traveller Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Ariana 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing stay! ##### Ariana Stayed 2 nights in Jun 2025 ### 8/10 Good #### Alessandro 22 Aug 2025 Liked: Property conditions & facilities Ok ##### Alessandro Stayed 2 nights in Jun 2025 ### 8/10 Good #### Phebean 15 Jul 2025 All ##### Phebean Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Neil 1 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent food. Poor WIFI in room. Excellent elsewhere. ##### Neil Stayed 6 nights in May 2024 ### 6/10 Okay #### charlotte 30 Jul 2025 Liked: Staff & service Disliked: Cleanliness, room comfort #### sorry We never really made it to like this hotel. I feel bad, because I know that all the staff did all they had, and the hotel is new or renovated, but so many people for such a small place, people putting their beach towel and no one is checking if its there the whole day without being used on the sunbed (towls that a 4 start hotel can't deposite you for free but you have to pay), then there is the pool, it was dirty and so warm and the color makes it probably look even more dirty, then you have to pay for the sunbeds at the ocean. always a huge line to wait with the elevator, waiting and waiting because only 2 of them. as I first said, I'm sorry because it is not a bad place, it just didnt work for us, too small and too many people. ##### charlotte Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### James 17 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Location is good. Over looking the sea, nice and easy stroll to the beach. Room was simple, clean and comfortable. Food was good and varied Staff were excellent - especially reception staff Tessy and the gentleman from Argentina who studied in Germany. Fantastic customer service from both ##### James Stayed 5 nights in May 2023 ### 4/10 Poor #### Verified traveller 9 Jul 2022 Liked: Cleanliness Disliked: Staff & service The service is poor and slow. Would not recommend this hotel to anyone. ##### Verified traveller Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Mélanie 28 Oct 2025 Liked: Cleanliness, staff & service, amenities Tout, le personnel est top ! La chambre était très bien également, rescente et agréable. La literie était également super (petit plus sur les oreiller ultrat moelleux) ![](https://a.travel-assets.com/ugc/hotel-reviews/869c7765-3e6e-4401-8e5f-070906226a4f-1761672872548.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/16d98d41-92f9-4045-86a4-a6605961c2d1-1761672872491.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/439a4c3d-b391-4c62-9583-568b9a69cb08-1761672872228.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mélanie Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Anyely Rachel Rodriguez de 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ein wunderschönes Modernes Hotel mit sehr sehr freundliches und vorallem hilfsbereites Personal. ![](https://a.travel-assets.com/ugc/hotel-reviews/bea80c53-1a4e-4a61-8b36-c5532f58789e-1761374329995.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anyely Rachel Rodriguez de Stayed 2 nights in Oct 2025 ### 8/10 Good #### Konrad 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities \- gepflegt / sauber - sehr gutes Essen - Kinderbetreung unter "Catalina" war top! Sie weiss wie man mit Kindern umgeht. Leider war sie dann auf Urlaub und die "Kinderbetreung" war katastrophal, denn die andere Dame hat nur mit ihrem Handy gespielt und die Eltern haben sich selbst um die Kids gekümmert - Cocktails waren mit "Sluchies" - schrecklich! Hier beötigt man unbedingt eine Schulung oder man googlt wie Cocktails gemixt werden - Service im Restaurant langsam, aber freundlich und sehr bemüht. Enrique war top und schnell sowie aufmerksam! ##### Konrad Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### maria 13 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy bien todo ##### maria Stayed 1 night in Aug 2025 ### 8/10 Good #### Suelen 11 Aug 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Bom hotel O hotel fica muito bem localizado para quem procura sol e mar; há também alguns restaurantes nas redondezas. As opções de comida no café da manhã e jantar são variados, mas prezam pela quantidade e não qualidade. As sobremesas era todas bem ruins, mas os pratos quentes estavam bons. O atendimento no bar do rooftop é muito ruim, apenas um atendente para muitas pessoas, se espera estar tomando um drink para assistir o por do sol, então vc não terá um drink embora peça 20min antes. O hotel é ideal para quem tem crianças, se vc não tem crianças talvez valha a pena pagar um pouco mais e fica no hotel da mesma rede só para adultos. O trabalho de arrumação diário é bem precário, há não preocupação na arrumação da cama, mesmo no dia da troca de lençóis, esses não são bem colocados. O atendimento na recepção é muito bom, o quarto com vista para o mar é excelente, o ar condicionado funciona bem. ##### Suelen Stayed 4 nights in Jun 2025 ### 2/10 Terrible #### Robert 7 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are inconsiderate. DO NOT GO HERE ##### Robert Stayed 1 night in Aug 2025 ### 6/10 Okay #### Isabel 24 Jul 2025 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Modernes Hotel mit schöner Dachterrasse, aber Schwächen Das stilvoll renovierte Hotel bietet eine tolle Dachterrasse und sehr freundliches Personal. Das Essen ist gut, das Frühstück allerdings wenig abwechslungsreich. Negativ fielen mangelnde Sauberkeit im Bad und technische Probleme mit der Balkontür auf, die die Klimaanlage beeinträchtigten, nach mehrfacher Meldung wurden die Schäden behoben - auch andere Gäste waren von denselben aproblemen betroffen. Die ruhige Lage ist angenehm, die Parkplatzsituation tagsüber jedoch schwierig. Fazit: Schönes Design und gute Atmosphäre, aber Defizite bei Sauberkeit und Parken. ##### Isabel Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Holger 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Alles perfekt! Hervorragendes Frühstück, nettes Personal und eine traumhafte Skybar. ##### Holger Stayed 2 nights in Jun 2025 ### 8/10 Good #### DIANE NGOC QUYNH 20 Jun 2025 Liked: Cleanliness, staff & service Sur le site il est inscrit stationnement inclus. Il n’y a PAS de stationnement inclus, le membre du personnel nous a mentionne que c’est un érreur que la rue est le seul stationnement. La rue est hyper bondé ce qui nécessite une logistique pour déplacer le véhicule à chaque fois et rien n’était à moins de 7 min de marche de l’hôtel. Hyper frustrant , avoir su nous n'aurions pas réserver à cet hôtel le but étant de limiter les déplacements compliqués au soleil ##### DIANE NGOC QUYNH Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### K 2 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Wir fanden das Hotel super Familien geeignet. Das Essen war der super lecker für jeden was dabei. Für die Kinder einfach super dort weil tollen getrennten Kinderbereich mit toller Erlebnisbad. Alles toll renoviert und wir würden fast sagen dass das Hotel underrated ist. Bei der Ankunft nach 23 Uhr wurde uns sogar noch Essen angeboten. Der Mann abends an der Rezeption war wirklich ein ganz zuvorkommender Mann. Wir würden das Hotel wahrscheinlich nochmal besuchen. Wir waren nur für 2 Tage dort und das war Anfang Juni. Dir Gegend war sehr ruhig und kein Ballermann Tourismus. Und nochmal, das Essen war klasse! ##### K Stayed 2 nights in May 2025 ### 10/10 Excellent #### Paula 28 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excepcional Tudo maravilhos atendimento excepcional cafe da manha excelente pessual super atencioso ##### Paula Stayed 1 night in May 2025 ### 8/10 Good #### Frank 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Der Umbau ist noch an vielen am Laufen und am Zustand der Böden z.b. zu sehen. Es fuhr auch nur ein Aufzug, dauert dann halt manchmal etwas länger. Die Mitarbeiter sind aber alle sehr freundlich und hilfsbereit und geben ihr bestes. Das Essen ist okay, für 4 Sterne allerdings relativ wenig Auswahl. Die Getränke schon ziemlich teuer. Der Speisesaal ziemlich klein. Die Zimmer haben mehr oder weniger alle Meerblick. Wir hatten eins Highfloor mit Meerblick gebucht, hatten aber eins an der Seite mit Blick auf die Wand des Nachbarhotels, erst beim Blick über die Balkonbrüstung sah man das Meer....was sozusagen für alle Zimmer zutrifft. Highfloor ist 4&5 Etage. Also da muss in der Kategorisierung nachgearbeitet werden, es gab viele Beschwerden an der Rezeption. ##### Frank Stayed 4 nights in May 2025 ### 2/10 Terrible #### Anja 10 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Völlig aus der Zeit gefallen. Das Hotel ruft Preise auf, die in keinster Weise der Qualität der Zimmer, dem Pool oder der Anlage entsprechen. Es ist alles in die Jahre gekommen, rostet oder ist gar ganz kaputt. Es wird aber auch nicht repariert, sondern provisorisch irgendwie gerichtet. Sehr traurig. Die Kommunikation ist ein Graus und das liegt nicht an der Sprache, sondern an der fehlenden Kompetenz bzw. Einfühlungsvermögen gegenüber dem Gast. ##### Anja Stayed 3 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Caprice Isabel Aparthotel](https://www.expedia.co.uk/Son-Servera-Hotels-Aparthotel-Ferrer-Isabel.h14582416.Hotel-Information) > > [Destino Five Ibiza - 5-Star Grand Luxe Resort](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-Destino-Pacha-Ibiza.h2105236.Hotel-Information) > > [Gavimar Ariel Chico Club & Resort](https://www.expedia.co.uk/Santanyi-Hotels-Gavimar-Ariel-Chico-Hotel-And-Apartments.h6292599.Hotel-Information) > > [Aparthotel Seth Isla Paraiso](https://www.expedia.co.uk/Mercadal-Hotels-Aparthotel-Isla-Paraiso.h9553333.Hotel-Information) > > [Monsuau Cala D'Or Hotel - Adults Only](https://www.expedia.co.uk/Felanitx-Hotels-Monsuau-Cala-DOr-Boutique-Hotel.h42009457.Hotel-Information) > > [Minura Hotel Sur Menorca](https://www.expedia.co.uk/Sant-Lluis-Hotels-Hotel-Sur-Menorca.h1450551.Hotel-Information) > > [Hotel Club Es Talaial](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-ES-TALAIAL-HOTEL.h42080334.Hotel-Information) > > [FERGUS Style Punta Arabi](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-Punta-Arabi-Resort.h105841174.Hotel-Information) > > [ Bimbolla Apartaments](https://www.expedia.co.uk/Sant-Lluis-Hotels-Bimbolla-Apartaments.h4724180.Hotel-Information) > > [Alua Boccaccio](https://www.expedia.co.uk/Alcudia-Hotels-Alua-Boccaccio.h4209239.Hotel-Information) > > [HM Mar Blau Aparthotel](https://www.expedia.co.uk/Sant-Llorenc-Des-Cardassar-Hotels-HM-Mar-Blau.h41177264.Hotel-Information) > > [Iberostar Waves Club Cala Barca](https://www.expedia.co.uk/Santanyi-Hotels-Iberostar-Waves-Club-Cala-Barca.h1896602.Hotel-Information) > > [Cristina Apartamentos Villas](https://www.expedia.co.uk/Son-Servera-Hotels-Apartamentos-Cristina.h6706682.Hotel-Information) > > [Cala San Miguel Ibiza Resort, Curio Collection by Hilton](https://www.expedia.co.uk/Sant-Joan-De-Labritja-Hotels-The-Club-Cala-San-Miguel-Hotel-Ibiza.h4973910.Hotel-Information) > > [Moon Dreams Coral Beach](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-Moon-Dreams-Coral-Beach.h2676266.Hotel-Information) > > [ Hotel Cabot Romantic - Adults Only](https://www.expedia.co.uk/Pollensa-Hotels-Cabot-Romantic.h4221255.Hotel-Information) > > [Lago Resort Menorca Suites del Lago - Adults Only](https://www.expedia.co.uk/Ciutadella-De-Menorca-Hotels-Lago-Resort-Menorca-Suites-Del-Lago.h44290252.Hotel-Information) > > [Insotel Cala Mandía All Inclusive Resort & Spa](https://www.expedia.co.uk/Manacor-Hotels-Insotel-Cala-Mandia-Resort-Spa.h892046.Hotel-Information) > > [MLL Palma Bay Club Resort Hotel](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-MLL-Palma-Bay-Club-Resort-Hotel.h9994954.Hotel-Information) > > [TRS Ibiza Hotel - Adults Only +16](https://www.expedia.co.uk/Sant-Antoni-De-Portmany-Hotels-TRS-Ibiza-Hotel-Adults-Only-16.h910195.Hotel-Information) > > [Hilton Mallorca Galatzo](https://www.expedia.co.uk/Calvia-Hotels-Maritim-Hotel-Galatzo.h1723270.Hotel-Information) > > [Stic Urban Hotel & Spa](https://www.expedia.co.uk/Sant-Antoni-De-Portmany-Hotels-Hotel-Urban-Stic.h45044123.Hotel-Information) > > [Invisa Hotel Ereso All Inclusive](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-Invisa-Hotel-Ereso.h1208132.Hotel-Information) > > [Marsenses Puerto Pollensa Hotel and Spa](https://www.expedia.co.uk/Pollensa-Hotels-MarSenses-Puerto-Pollensa-Hotel-Spa-Adults-Only.h2346268.Hotel-Information) > > [Hotel HM Ayron Park – Adults Only](https://www.expedia.co.uk/Palma-De-Mallorca-Hotels-Hotel-HM-Ayron-Park.h11850840.Hotel-Information) > > [Aparthotel Can Picafort Palace](https://www.expedia.co.uk/Santa-Margalida-Hotels-Can-Picafort-Palace.h60096108.Hotel-Information) > > [Hotel Mongibello Ibiza](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Hotels-Hotel-Mongibello-Ibiza.h909353.Hotel-Information) > > [Azuline Hotel Bahamas y Bahamas II](https://www.expedia.co.uk/Llucmajor-Hotels-Azuline-Hotel-Bahamas-Y-Bahamas-II.h1796977.Hotel-Information) > > [Lago Garden Hotel & Spa](https://www.expedia.co.uk/Capdepera-Hotels-Lago-Garden-Hotel-Spa.h1080717.Hotel-Information) ---