Serrallés Holidays from £1,522

I give this hotel a 10 out of 10 review. It was my first time staying at this hotel, as I visited friends and family. The staff are kind and polite; they make you feel welcome from the moment you check in to the day you check out. Every morning, you walk into a well-displayed, clean, ready-to-eat breakfast area; if you're a coffee lover, the coffee is amazing. The rooms are cleaned every day (as per your discrepancy — I wanted my room cleaned), and they always provide fresh towels and water bottles as part of their amenities. The gym is clean, with the right equipment for a basic workout; the pool area is nice; the view is not so great. However, if you want to chill and relax, it's perfect. I did, however, notice all men working at the hotel, from the front desk to the servers (restaurant area), but noticed that the female staff were the maids in the hotel. The ones that ensure your room is cleaned. I guess the female staff does a better job of cleaning than the men do? than working at the front desk or in any other area of the hotel. (not disrespecting anyone, it was visual). Overall, my rating remains the same. It's a great place to stay; the view from the hotel isn't all that, but it's perfect for a quick getaway, family visits, and friends.

The hotel was clean, great breakfast, didn't try the hot tub, in general was a good stay, but the night on april 11th, 2026 the young guy from the front desk was very rude, I didn't know he worked there and the moment he saw me coming out of my room started asking if we paid and to show him proof that we paid...I told him if you work here you can check that.. and he continued being rude saying "no you has to show that you paid' it was a very uncomfortable exchange.

Amazing property centrally located to everything in Zona Colonial!!

Everything was wonderful

Exceptional in all aspects!