Serra do Gerês

Low budget accomodation and we (myself, son and daughter, both teenagers) had a lovely time here. Breakfast was rather basic but you had ham, cheese, yoghurts, cereals, muffins, fruits, baguette ...every day. Hot milk, cold milk, lactose free milk too. Kids arrived too for a holiday camp but they were well behaved and polite. We could have our breakfast in a seperate room because of that. Swimming pool was gorgeous. Really big and 1m70cm at the deepest. Was maintained every night with a cleaning robot. Only 1 negative point was that reception wasn't always manned and the provided telephone number stayed unanswered on a couple of occasions. But if you look around, even in the kitchen, someone came out and sorted your issue. Beds were made every day and bathroom tidied up. Shampoo sachets and wrapped soap. Shower knob had no hanger but this wasn't such on issue for us. Walk in shower.

Friendly helpful staff, excellent room and very good food.

The room had the hot water shut off. The air conditioning vent was missing. Overall the experience of the room was terrible. The floor was filled with paint leftovers. Staff did not even suggested moving rooms.