Serpentine Holidays from £990

Very clean friendly staff nice big rooms

Comfortable and clean facility with friendly and helpful staff. Chose it because it had a restaurant, onsite parking and proximity to major highways. Unfortunately let down by the restaurant and kitchen. Very long wait for meals, despite restaurant only being 1/3 capacity. Robot waiter, although cute, took meals to incorrect table and there was a delay for the human server to arrive and serve the meals. 3 out of 4 of our meals arrived at the table barely warm and had to be sent back. ‘Medium rare’ steak requested-served ‘well done’ and appeared to be a cheaper cut than described on the menu. At breakfast the next morning, ordered avocado on toast , avocado was underripe and very discoloured, as was also, the requested replacement. Did not eat in the restaurant again during our 3 day stay. Also, the phones in our rooms were difficult to use, and did not go through to Reception when dialled.

The property was in an ideal location for us. A short walk to the Cafe and pubs with plenty of car parking areas.

Management and Staff extremely welcoming Very professional

We only had one night at the Alex, but would have loved more! Stylish lobby, a useful common area one floor up, compact comfortable room and walk to everything in Perths CBD. Friendly staff, what more could you want!

Very clean room, friendly staff and cheap however they were quite small rooms and they seemed to be quite noisy hearing people walk past and doors shut from other rooms.