Serenity Bay Beach

Staff did not seem to be pleased to help.

We had a great stay at the Riu. I read many reviews when we booked this property and was surprised to see how many 4, 5, and 6 star ratings there were. This was an absolute 10/10 for us and we would definitely stay here again. Pros The whole place was very clean. They had staff mopping and wiping down constantly. The rooms were really nice and clean and not too outdated, which is what I read on other reviews. The staff were exceptional, from the bars, restaurants, pool, and entertainment staff. Special shoutouts to Hugh, Leo, Arnold, Vivianna, and Sasha! The food was very good. Good options at the buffet. We had no problem getting into the restaurants, but you most likely won't be able to get a reservation until your third night. This is consistent with what we read on other reviews. Cons The pools require some updates and there are some tiles around the pool area that need to be replaced. But, this did not have a negative impact on our pool time.

The Cove was a great place to visit. However, the food there is very expensive and not worth the prices. One may feel to go downtown where the food can be cheaper adds another hefty taxi fee to your bill.