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Reviews of Hôtel Mingan

3 out of 5
Hôtel Mingan
665 boul. Laure, Sept-Iles, QC

Reviews

7.0

Good

Rating 10 - Excellent. 47 out of 296 reviews" "
Rating 8 - Good. 115 out of 296 reviews" "
Rating 6 - Okay. 76 out of 296 reviews" "
Rating 4 - Poor. 33 out of 296 reviews" "
Rating 2 - Terrible. 25 out of 296 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Chanel

Liked: Staff & service, property conditions & facilities
Nothing special but it was clean and tidy. It was out dated but not run down looking. The staff I encountered were very friendly and helpful. Other guests were a bit noisy but nothing I couldn’t sleep through! Not a bad place to stay on a budget in a cute little town!
Stayed 1 night in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Staff & service
The staff was very good at explaining them self
Stayed 1 night in Feb 2024

4/10 Poor

Judy

I stayed two nights and I didn’t get new towels for my second night or garbage taken out . And both nights it was very noisy, all night long . Partying in a room over my room the second night and people was running up and down the stairs on the outside of the building and it was very loud , it sounded like pounding on metal. The staff was very nice and friendly
Stayed 2 nights in Apr 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Lisa

Travelled with family
Stayed 1 night in Mar 2024

8/10 Good

Kerry

Travelled with family, Business traveller
Good
Stayed 4 nights in Mar 2024

6/10 Okay

Elena

Travelled with family
Smells very strongly of smoking. I booked a room with two beds and non-smoking. There was only one bed.
Stayed 1 night in Mar 2024

6/10 Okay

Sheldon

Disliked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Nov 2022

4/10 Poor

Angela

Stayed 1 night in Oct 2022

2/10 Terrible

Marc

Stayed 1 night in Oct 2022

2/10 Terrible

Alexandre

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2022

8/10 Good

Jerry Mckinnon

Stayed 2 nights in Sep 2022
Response from Hôtel Mingan on 3 Oct 2022
Nous sommes heureux que vous ayez apprécié votre séjour. Au plaisir de vous revoir

4/10 Poor

Pierre

Stayed 1 night in Sep 2022
Response from Julie on 22 Sept 2022
Merci de prendre le temps de partager votre évaluation. Si vos commentaires n'ont pas été adressés à la réception au moment de votre départ, merci de communiquer avec nous pour nous en dire davantage et nous permettre de nous améliorer.

4/10 Poor

Gilles

Stayed 1 night in Sep 2022

2/10 Terrible

lester

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
mold and mildew on ceiling of bathroom. rug covered in stains
Stayed 2 nights in Aug 2022
Response from l'équipe du Mingan on 19 Sept 2022
Thank you for taking the time to communicate your comments. Your comment has been submitted to the management team for improvement. We thank you for sharing it with us. Sincerely,

6/10 Okay

Lyndsay

Travelled with family
Liked: Cleanliness
No elevator, no AC.A fan is supplied but sometimes that's just not enough. These are things that should be mentioned on their site as I would have made a special request for 1st floor due to restrictions in lifting. At check in the employee would stop to answer the phone and,rather than put them on hold, completed the phone transaction then returned to us. Apparently he was supposed to take payment at check-in...also not done. Discovered that by the surprised expression of the clerk at checkout. Room was a bit rundown but comfortable and clean
Stayed 2 nights in Aug 2022

4/10 Poor

SERGIO, MÉXICO

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Aug 2022

8/10 Good

Bernard

Stayed 2 nights in Aug 2022
Response from Hôtel Mingan on 14 Aug 2022
merci de votre sejour

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually always a client when visiting sept Iles.
Stayed 1 night in Jun 2022
Response from Julie on 28 Jun 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Ghislaine

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2022
Response from Réception on 10 Mar 2022
Nous somme vraiment désolé que votre séjour ne vous ait pas plu. Veuillez svp nous rejoindre a partir de 14:00 en semaine.

4/10 Poor

Hilary

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2022

6/10 Okay

Patrice

Business traveller
Liked: Property conditions & facilities, room comfort
Imprévu peu agréable.
Service adéquat mais à 2 reprises, des personnes sont venus cogner à ma porte car on leur avait attribué la chambre. J'ai du tenir la poignée car il allait dévérouiller la porte et leur dit que la chambre était déjà occupée. J'ai eu des excuses par téléphone venant de la réception.
Stayed 1 night in Jan 2022
Response from Équipe du Mingan on 13 Jan 2022
Nous sommes désolés pour ce désagrément. Nous espérons que vous reviendrez dans notre établissement.

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Oct 2021
Response from Équipe du Mingan on 16 Dec 2021
Nous sommes heureux que vous ayez apprécié votre séjour parmi nous. Nous vous souhaitons de très Joyeuses Fêtes et espérons vous revoir sous peu.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Our room smelled like cigarette, not very pleasant. Room could have been cleaner. Internet did not work.
Stayed 2 nights in Aug 2021
Response from Hôtel Mingan on 25 Aug 2021
We are sorry to hear that your room smelled smoke. For the internet this came from the provider and was all over town. We are really sorry.

8/10 Good

Boris

Travelled with family
Liked: Cleanliness
Correct
On est resté deux fois dans cet hôtel. Les chambres sont propres et assez confortables pour un court séjour. Pourtant, les chambres qui donnent vers l’arrière de l’hôtel sont très chaudes et il n’y a pas d’air climatisé. Sinon, l’hôtel est près de tous les services et places à ne pas manquer à Sept-Îles.
Stayed 1 night in Aug 2021
Response from Hôtel Mingan on 12 Aug 2021
Nous vous remercions pour vos commentaires. Nous espérons vous revoir sous peu. Au Plaisir.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room was a good size. I didn’t realize there was no a/c when I booked. Oops. So we had to leave the window open but there was noise outside when we were trying to sleep. The bathroom had ripped off baseboards and there were other dings in the room. There is no elevator and we had a lot of luggage to walk up to the third floor. There was a room service tray that was left in the hall from when we arrived to when we left the next day. The staff were nice. The hotel is old-school 70s which is kind of cool, but some things have been changed to be more contemporary, which has the effect of looking less cool and more shoddy. It was quite clean, but it smelled of stale cigarettes. I just found it overpriced for what it was.
Stayed 1 night in Aug 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in May 2021
Response from Réception on 22 May 2021
Nous sommes très heureux de savoir que vous avez apprécier votre séjour chez nous. Nous espérons vous revoir très bientôt. We are very happy to know that you have enjoyed your stay with us. We hope to see you again very soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel, but updated comfortable bed and clean. Great location.
Stayed 3 nights in Feb 2021
Response from Charles Dionne, General Manager on 5 Feb 2021
Thank you for choosing our hotel. We are pleased to know that you enjoyed our facilities. We look forward to welcoming you at your next visit to our region.

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Perfect hotel for my needs, best spot in Sept-Iles.
Stayed 1 night in Jan 2021
Response from Charles, General Manager on 20 Jan 2021
Thank you to choosing our hotel. We wish to see you again soon!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Stayed 1 night in Dec 2020

8/10 Good

Garry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was a good stay. Although the bathroom floor urgently requires regrouting. Absolutely awesome service at the front desk.
Stayed 1 night in Nov 2020
Response from Julie on 4 Nov 2020
Thanks for staying with us. We appreciate your feedback! Your comment has been submitted to the management team for improvement. We thank you for sharing it with us. Sincerely,

6/10 Okay

Vishvaja

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2020
Response from Julie on 17 Sept 2020
Merci d'évaluer notre hôtel. Au plaisir de vous revoir!

8/10 Good

Lynda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020
Response from Julie on 31 Aug 2020
Merci d'évaluer notre hôtel. Au plaisir de vous revoir !

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room wasn't properly cleaned. There were long hairs on the bathroom wall. The corner on the floor between the door and the wall wasn't cleaned. Overall a nice room but not very clean. There were two refrigerators in the room but they weren't plugged. There is a microwave on the floor, which is very practical. Not worth the price the hotel is charging
Stayed 3 nights in Aug 2020
Response from Julie on 31 Aug 2020
We apologize for the inconvenience. Thank you for taking the time to share your comments with us. These have been forwarded to the management team for follow-up. There is normally only one refrigerator in the rooms and it is usually connected. We will apply the necessary measures. Cordially,

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok hotel
Good rooms, ok for one to few nights, mini fridge, tv, good bead, all very clean. No microwave in the room. Overall good.
Stayed 1 night in Jul 2020
Response from Julie on 14 Sept 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Considering the moment; price and all the rest I find Mingan Hotel an honest place to sleep.
Stayed 1 night in Jul 2020
Response from Julie on 30 Jul 2020
Thank you for sharing your comments. We look forward to welcoming you again soon.

10/10 Excellent

Crystals, Ontario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and Expedia went out of their way to help us modifying our itinerary, free of charge. We stayed twice with a two-day gap. After the first stay, we accidentally left a charger in the room. When we got back, the charger was in the room waiting for us.
Stayed 2 nights in Jul 2020
Response from Julie on 30 Jul 2020
Thank you for sharing your comments. We look forward to welcoming you again soon.

10/10 Excellent

Laetitia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very convenient and comfy ! The restaurant down stairs is a bit expensive, we had pizza took them mote than an hour, wasn’t good neither
Stayed 2 nights in Jul 2020

10/10 Excellent

Léo-Nil

Stayed 2 nights in Jul 2020

8/10 Good

Housni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Carol Levesque on 24 Mar 2020
Merci de vos commentaires nous apprécions grandement.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Julie on 4 Mar 2020
Merci de prendre le temps d'évaluer notre hôtel. Au plaisir de vous revoir !

6/10 Okay

Marie-Aimée

Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019
Response from Julie on 4 Dec 2019
Merci de prendre le temps de partager votre appréciation. Au plaisir de vous accueillir à nouveau prochainement.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and clean.Really enjoyed our stay.We will be going back again and the Breakfast was great.
Stayed 2 nights in Sep 2019
Response from Cordially, Julie on 18 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Our stay for one night was ok, but more outlet plugs are needed. There was a fan in the room, but no available outlet plug to get it working. Had to rob the clock plug in to get the fan working. Also had to rob the fridge plug in to charge our phones. Definitely need more plug-ins.The bathroom plug only works when the light is on. Couldn't keep the light on all night.
Stayed 1 night in Aug 2019

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019
Response from Julie on 7 Jun 2019
Merci de prendre le temps de partager votre appréciation. En espérant vous accueillir à nouveau. Cordialement,

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Julie on 19 May 2019
Merci de partager votre évaluation. Je vous invite à communiquer vos commentaires afin que nous puissions apporter des améliorations à notre offre hôtelière. Vos suggestions sont importantes pour nous. Il nous fera un plaisir d'y porter une attention. Cordialement,