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Reviews of Hotel Maui Dongdaemun

3 out of 5
Hotel Maui Dongdaemun
14, Jong-ro 66ga-gil, Jongno-gu,, Seoul, ICN

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 84 reviews" "
Rating 8 - Good. 35 out of 84 reviews" "
Rating 6 - Okay. 20 out of 84 reviews" "
Rating 4 - Poor. 10 out of 84 reviews" "
Rating 2 - Terrible. 5 out of 84 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quite close with subway around 5 minute but it quit hard to find at first time arrive. Room in not too big as well but it enough for2-3 person for travel not spend time at hostle, valuable to book it
Stayed 10 nights in Jun 2018

6/10 Okay

Verified traveller

Travelled with group
Breakfast not satisfied
Stayed 4 nights in May 2019
Response from 마우이호텔 on 26 May 2019
I'm so sorry and thanks for your review

10/10 Excellent

Hyesuk

Liked: Staff & service, room comfort
Great for longer stay and big bathroom
It's hard to find even for taxi driver. But still within close distance to city hub. friendly staff
Stayed 6 nights in May 2019
Response from 마우이호텔 on 17 May 2019
Thanks for the good reviews.

6/10 Okay

iToom

Travelled with family
That’s ok for sleep but place to look isolated. If I come to seoul again I don’t come to sleep here again.
Stayed 3 nights in Apr 2019
Response from 인용복 on 3 May 2019
Sorry for the inconvenience. have a nice day.

2/10 Terrible

Acelynn

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Location is walkable distance to metro but the surrounding doesn’t feel safe as we can see plenty of sleezy flyers on the floor. Room is small and dirty. Near the entrance is smoking area. Doesn’t smell nice.
Stayed 5 nights in Apr 2019
Response from 마우이 호텔 on 30 Apr 2019
Sorry to let you feels bad and we will getting better.

6/10 Okay

Sha

Liked: Cleanliness
The room was small. There are no laundry services as stated by hotel. The enviroment a bit scary if you walk at night
Stayed 4 nights in Feb 2019
Response from 인용복 on 5 Mar 2019
First, I apologize for the inconvenience. We have a laundry room. You can get laundry service on the roof, You can ask the staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Maui has a warm floor, so you'll never feel cold. The staff are friendly and knowledgeable about the place. They speak English reasonably well too!
Stayed 1 night in Jan 2019
Response from 인용복 on 13 Jan 2019
Thank you for your good review .. ^^

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel in Seoul. The room is ok. Worth the price. Not too far from Sinseol-dong station. The staff is helpful and ready to help. Recommened.
Stayed 1 night in Dec 2018
Response from staff on 13 Dec 2018
hahahaha~~thanks for your nice review :) hope that you will come back next time, I am very glad to see you guys!!! thank you so much!!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018
Response from 인용복 on 30 Oct 2018
Thank you for your good review. See you next time. your friend Maui Hotel

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Hotel was great in a good location near to subway station and bus for the airport, the receptionist was really always happy to help where needed. Place is a little dated from the pics but still really clean can’t really fault it
Stayed 4 nights in May 2018
Response from Maui on 13 Jul 2018
Thanks for staying with us! We appreciate your feedback! We’re sorry to bring you an inconvenience if any. We’ll strengthen and improve it. Hope to see you next time!

6/10 Okay

EDMUND

The room was generally clean. However the bed lining/blanket was slightly dirty with quite a number of stains. However, still bearable. Location wise, great. Near to main areas, easily accessible to main areas by bus about 10 mins walk away from hotel.
Stayed 7 nights in May 2018
Response from Maui on 13 Jul 2018
Thanks for staying with us! We appreciate your feedback! We’re sorry to bring you an inconvenience if any. We’ll strengthen and improve it. Hope to see you next time!

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful budget hotel
Yes breakfast is basic and yes the towels are tiny but that's standard practice in South Korea. The rooms were clean and wifi was good, the bathroom is big and the shower was powerful. They have free laundry facilities and are perfectly located next to the subway station, what more could you ask for?
Stayed 5 nights in May 2018
Response from Maui on 13 Jul 2018
Thanks for staying with us! We appreciate your feedback! We’re sorry to bring you an inconvenience if any. We’ll strengthen and improve it. Hope to see you next time!

6/10 Okay

Verified traveller

Liked: Staff & service
No-Frills budget hotel
Pros- Friendly Staff, Fast check in, WIFI, Location Cons- hot & cold water dispenser in the common area on Level 1, bath towel is small
Response from Hotelmaui on 11 May 2018
Thanks for staying at Hotel Maui~ Hope you enjoyed your time here and hope we meet again!

8/10 Good

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, clean, comfortable.
This is a basic but good hotel - it was clean and comfortable with basic amenities. The price reflects the overall offering. If you're looking for a cheap place to sleep for a night or so, this is clean, the staff were friendly, and it is pretty centrally located for sightseeing in old Seoul.

10/10 Excellent

Triccia , Manila, PH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel from price, location, & comfortability.
Hotel Maui is a nice and budget friendly hotel. If you're looking for a convenient place, cheap hotel yet comfortable then This hotel is recommended for you. Location is good bcoz they're near two subway stations (Dongmyo & Sinseol-dong) and bus stops, you can also walk through Dongdaemun if you want altho a bit far but still a walking distance. There's also convenient stores and shops/restaurants just outside the hotel and around it. Hotel staffs are nice and approachable. Very willing to help if you need some assistance. Room is clean and comfortable and spacious enough to move around, altho no side tables provided beside the bed, but there's sa desk/console table and ref under it. Toilet&Bathroom is also clean altho no bidet hose. Overall, I would rate Hotel Maui 4 out of 5. and I would recommend this to all travelers. We're a satisfied customer and had a comfortable stay at Hotel Maui.
Stayed 5 nights in Feb 2018

10/10 Excellent

ANABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
Hotel Maui is not a fancy or classy hotel, but it was certainly value for money. We appreciated the e-mail with accurate directions to get to the hotel since the location was not exactly tourist-friendly. The hotel itself was very basic, but at least clean and everything was in good working condition. There was; of course, free Wi-Fi and it was just a few minutes' walk to get to Dongmyo station and an Airport Bus Stop so that was also a big plus. The area is more an industrial area, but there were lots of good and cheap places to eat. The owners were very friendly. The day we were headed back to the airport, it was raining. The owner forced us to take an umbrella even if we weren't going to be able to return it. Don't expect your room to be cleaned everyday, or room service. Breakfast is also served a little late (9am - 10am) and there's only bread, butter, jam and coffee available, but for what you pay for the room, this is more a plus than a negative. Overall, I would recommend the hotel for anyone staying a few days in Seoul on a very tight budget.
Stayed 2 nights in Nov 2017
thank you for your perfact comment.^^ happy new year~

8/10 Good

anthony, Manila

Liked: Staff & service, room comfort
Great Location
We had a generally pleasant stay - 7nights..Nice location, near subway and bus station from-to airport..Room is very convenient for 2 persons, we stayed in 3rooms for 6pax and an addtl 1room for my relatives..Hotel needs to provide a toilet in the ground floor for usage of those checking-in and need to have some variety on the breakfast being served
Stayed 7 nights in Oct 2017
Response from Jane on 31 Dec 2017
thank you for your perfact comment.^^ happy new year~

10/10 Excellent

Alexandra, Dunfermline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly cozy
The rooms very cute and perfect for a place to get some shut-eye after a day of exploring. Located in Dongdaemun, the location is perfect and snug in the middle of lively Seoul. The closest subway 'Dongmyo' is just a 5min walk, and a 20min walk along the river takes you to the heart of Dongdaemun's shopping district. The staff are super friendly and go above and beyond to help and make your trip the best it can be.
Stayed 8 nights in Sep 2017
Response from Jane on 1 Jan 2018
thank you for your perfact comment.^^ happy new year~

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice managment
The hotel was in a good location around alot of shops and close to subway station and bus and taxi pickup locations.
Response from Jane on 1 Jan 2018
thank you for your perfact comment.^^ happy new year~

8/10 Good

Leigh, KS

Liked: Cleanliness, property conditions & facilities
Nice place for a few days in Seoul
We spent 3 nights at Maui during our extended visit to Korea. It apparently had recently changed ownership and name because my confirmation came with a different name of the hotel and they were still finishing some of the changes. I give them excellent ratings for the things they have done - fresh paint and new equipment in many of the rooms (our mini fridge and toilet still had labels on them and the walls were very clean. Of course the beds were typical Asian and I can't rate too highly on comfort for me, but the room itself was nicely sized with space between two twin beds and the extra small pillow was very much appreciated. This was easily the best of the hostels we stayed in and well worth the price. We did not eat breakfast at the hotel but I could tell they offered more than toast and jam like some of the places call breakfast. I would recommend this location as being close to a taxi stand, but do understand it is off the main roads and a little tricky to find the first time. It was a few minutes to a primary bus stop but still not bad. Shops, restaurants and coffee shops within an easy walk; very popular Insa-dong tourist area just a short bus ride away. Small, functional elevator and easy access to each floor if you can't do a lot of steps. Laundry on roof does require one flight of steps to access. Give this option serious thought if you need a good spot for a few nights in Seoul.
Response from General Manager on 1 Sept 2016
Hello this is Hotel Maui ^^ Thank you for your specific evaluation toward our hotel and it was very honor for us to meet one of the best customer like you. We will always try to develop and one day if you visit Maui again, I hope you will like our hotel better at that time.^^

8/10 Good

ハセガワ, 神奈川

Travelled with group
Liked: Property conditions & facilities
お値段がとても安いので、それを踏まえれば満足です！シャワーもトイレも付いているので泊まるだけならとても良いです。ロビーは家のような感じでスタッフさんがくつろいでました。だいたいロビーにスタッフさんはいないのでセルフという感じです。バスタオルもセルフでロビーから持っていきます。
Stayed 2 nights in Jun 2019

6/10 Okay

Ka Yan

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from 마우이호텔 on 10 Jul 2019
thanks for your review

8/10 Good

MIKA

バスが便利な立地
徒歩3分くらいの場所に２ヶ所バス停あり。明洞やソウル駅、梨泰院方面にも行けるので地下鉄よりも便利です。 朝食は、期待出来ません。 タオルはフェイスタオルが1枚あるだけです。 価格を考えれば充分許容範囲なので、買い物目的ならリピありです。
Stayed 2 nights in Jun 2019
Response from 마우이호텔 on 18 Jun 2019
thanks for your review. hope to see you again :)

8/10 Good

jaeeun

Liked: Staff & service
작고허름했지만 아늑했어요 근처에 동묘시장 구경하기좋아요
Stayed 1 night in May 2019
Response from 마우이 호텔 on 5 Jun 2019
고맙습니다 또 뵙겠습니다

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
衛生一般，員工散慢，只顧聊天忘記清潔房間。名為酒店，但比旅館更不堪。設備十分簡陋，廁所排水淤塞。同樣價錢一定有更好選擇。
Stayed 5 nights in May 2019
Response from 마우이호텔 on 26 May 2019
抱歉讓您有了不好的體驗，我們會再努力改善感謝您

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
เดินจากสถานีรถไฟใต้ดินได้ประมาณ 10 นาที ใกล้ๆมีร้านสะดวกซื้อ โรงแรมเล็ก มีอุปกรณ์ให้ทำอะไรง่ายๆกินเอง เช่นมาม่า
Stayed 4 nights in Jan 2019
Response from 마우이호텔 on 14 May 2019
Thanks for your review, hope can see you again:)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from 마우이호텔 on 7 May 2019
Thanks for give us a good review.

6/10 Okay

June

Travelled with group
Liked: Staff & service
The price is reasonable. Room size ok but they won't clean everyday. Breakfast only toast and juice. Not closer to daetongmun but can reach the airport coach.
Stayed 3 nights in Apr 2019
Response from 마우이호텔 on 3 May 2019
Thanks for give us a good review.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Es war dreckig. Die Wände waren beschmiert, sowie die Bettdecke, die nicht ausgewechselt wurde. Das Badezimmer war dreckig und es lagen Haare vom Vorgänger in diesem. Es gab keine frischen Handtücher und es wurde nicht gesäubert. Auch der Mülleimer wurde innerhalb einer Woche nicht entleert. Es war sehr nachts sehr laut. Das Hotel hat nichts von dem was versprochen wurde eingehalten.
Stayed 7 nights in Apr 2019
Response from 인용복 on 3 May 2019
Sorry for the inconvenience.

8/10 Good

Shihyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019
Response from 미우이 호텔 on 13 Jun 2019
Thanks for give us a good review.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
利便性の良さ（交通、食事）、値段を考えたら、十分です。スタッフの方も、対応は早かったです。屋上にある洗濯機も無料で利用可能でした。パンと飲み物だけですが、無料朝食もついています。 建物自体は古いので、ホテルというよりは昔のモーテルタイプ？でしょうか。慣れない方には難しいかも？
Stayed 1 night in Apr 2019
Response from 인용복 on 30 Apr 2019
Thanks for the good reviews.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019
Response from 마우이 호텔 on 30 Apr 2019
thanks for your review! we will getting better!

10/10 Excellent

YUKIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from 인용복 on 23 Mar 2019
Thanks for the good reviews.

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2019
Response from 인용복 on 1 Apr 2019
Thank you for your review.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
シャワーはちゃんと出てましたが排水が悪くて、洗ってると水がたまってくる感じでした。タオルを載せてある棚のネジが突然外れて落ちてきたり…。 スタッフの方は日本語は、話せませんでしたが、一生懸命伝えようとしてくれてるのはわかりました。 価格が安かったので、良しとするしかないのかなぁという感じです。 夜帰るとき、町全体が怖い感じでしたので男の方が一緒の方がいいかと思いました。
Stayed 3 nights in Mar 2019
Response from 마우이 호텔 on 18 Mar 2019
불만족스러우셨다니 죄송합니다. 말씀하신 문제를 해결하도록 최선을 다하겠습니다. 의견을 주셔서 감사합니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from 마우이 호텔 on 15 Mar 2019
Thanks for your review and we will doing better :) Hope can see you next time

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
部屋は狭目でしたが、過ごしやすい空間でした。
Stayed 2 nights in Mar 2019
Response from 인용복 on 12 Mar 2019
Thanks for the good reviews.

8/10 Good

Hero

Travelled with group
Liked: Staff & service
2泊の連泊だったが部屋の清掃が無かった。掃除はしなくても大丈夫だとは思ったがタオルくらいは交換してほしかった。寝泊まりするだけなら充分な施設でした。
Stayed 2 nights in Feb 2019
Response from 마우이 호텔 on 18 Feb 2019
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 3 nights in Feb 2019
Response from 인용복 on 11 Feb 2019
Thanks for the good reviews.

4/10 Poor

N, Tokyo, jp

Disliked: Cleanliness, property conditions & facilities, room comfort
お湯が出ませんでした！1月末の滞在、この一言に尽きます…。オンドルがあったかかったのでかろうじて眠れましたが、冬のソウルは安宿は危険ですね。 窓も埃だらけだし、他の滞在客もうるさいし、壁には謎の血痕…。安くても二度目は無いです。
Stayed 1 night in Jan 2019
Response from Summer on 3 Feb 2019
Dear valued guest, we deeply apologise for your experience here. We will be working on improving ourselves based off precious reviews from guests like yourself. Have a good year ahead!

6/10 Okay

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

JU REE

Liked: Staff & service, room comfort
보통
전반적으로 좋지도 나쁘지도 않았습니다. 좋지 않았던점은, 도착했을때 화장실을 보니 변기에 물이 안내려가있어서 조금 충격받았습니다. 그리고 침대 옆에 콘센트가 없어서 불편한 것 빼고는 괜찮았습니다. 방음이 잘 안되는 것 같지만 제가 운이 좋은건지 주변사람들이 비교적 조용한 편이라 소음은 나쁘지않았어요. 낮에는 바닥이 차갑길래 보일러를 틀어주지 않는다고 생각했는데 저녁에 들어와보니 바닥이 따뜻해서 좋았습니다. 조식은 아침에 급히 나가야되서 구경만 하고 나갔는데 딱히 먹고 싶은 마음은 안생기더라구요. 그래도 서울에서 2명에 4만원(+조식)이면 괜찮은 가격인 것 같네요.
Stayed 1 night in Jan 2019
Response from Summer on 26 Jan 2019
안녕하세요~~ 불편주셔서 너무 죄송합니다! 계속 개선하겠습니다! 그리고 좋고 자세한 리뷰 주셔서 감사합니다!! 다시 왔으면 좋겠습니다~~

8/10 Good

CP

Liked: Cleanliness, staff & service, room comfort
A tidy and clean hotel ran by nice people. Staffs were helpful, friendly and quick in satisfying our needs. We would recommend this hotel.
Stayed 3 nights in Jan 2019
Response from Summer on 22 Jan 2019
Hey there! We are glad that your stay was a comfortable one. Thank you so much for leaving such a fantastic review. Really appreciate your kinds words. Hope to see you again!

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Summer on 21 Jan 2019
Dear valued guest, we would like to deeply apologise for the inconveniences caused and will ensure the improvement of our services to benefit guests like yourself in the future. Thank you!

6/10 Okay

うえむら, 群馬県

Liked: Cleanliness, property conditions & facilities, room comfort
全体的に良かったですがチェックアウトの時もフロントに誰もいなかった事にちょっと戸惑いを感じました。聞きたい事があっても従業員はいません。
Stayed 2 nights in Jan 2019
Response from Summer on 10 Jan 2019
Hi there, so sorry for the inconvenience caused and will take your review into serious consideration. We hope that you had a good stay!

8/10 Good

A, okayama, jp

Liked: Staff & service
スタッフさんが丁寧で優しい！
Stayed 2 nights in Dec 2018
Response from Summer on 6 Jan 2019
こんにちは! どうもありがとうございました!

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2018
Response from 인용복 on 24 Dec 2018
Thank you for your review.

4/10 Poor

Verified traveller

Stayed 3 nights in Dec 2018
Response from 인용복 on 23 Dec 2018
Thank you for your review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from in yong bok on 23 Dec 2018
Thank you for your good review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルの方がとても優しく、困った事でもきちんと対応してもらいました！
Stayed 4 nights in Dec 2018
Response from 인용복 on 20 Dec 2018
Thanks for the good reviews. see you next time.