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Reviews of Katamaran Hotel & Resort

4.5 out of 5
Katamaran Hotel & Resort
Jalan Raya Mangsit Beach, Senggigi, Lombok

Reviews

9.4

Exceptional

Rating 10 - Excellent. 290 out of 400 reviews" "
Rating 8 - Good. 92 out of 400 reviews" "
Rating 6 - Okay. 11 out of 400 reviews" "
Rating 4 - Poor. 5 out of 400 reviews" "
Rating 2 - Terrible. 2 out of 400 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Adriana, Forest hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools and views were beautiful, the room was very comfortable, and the gym was clean too!
Stayed 3 nights in Feb 2024
Response from Best regards, Management of Katamaran Hotel & Reso on 13 Mar 2024
Dear Adriana,Paradise Just Got CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and associated facilites were of an excellent standard and the staff were extremely helpful. The spa was a lovely experience and the choice of pools were great. There is a hut-type bar located on the sea-front which served a wide variety of drinks. There was access to the beach from all of the pools and a mixture of seating. There were two dining options - a beachfront restaurant which was more relaxed and was where breakfast is served, however we found the breakfast to be average (we didnt try the local cuisine). The Kliff Restaurant is a lovely location at the top of the hill with stunning views of the sea and the food was of a better than the beachfront restaurant but in our opinion nothing to shout about. We stayed in the most basic room but it was very spacious and had a balcony. Bottled water refills were unlimited and free. We visited in low season and Lomobk was incredibly quiet with only a handful of tourists seen in Senggigi and the local bars and restaurants were pretty much empty.
Stayed 3 nights in Jan 2024
Response from Management of Katamaran Hotel & Resort on 23 Feb 2024
Dear Alex,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked almost everything about this property except, the absolute price gouging for beer! Wine and cocktails are pricey, yet in the ballpark of what to expect at a resort. A small Bintang runs 70k and a large is 125k! It is at least 2.5 times the rate at comparable establishments. It meant that we did not enjoy the hotel food and bar because it simply was over the top. We enjoyed the equipment in the gym, but they didn’t turn the AC on! Working out in 30 degrees at 8am was challenging. We did ask for AC, but a language barrier prevented a resolution. I don’t think the hotel reception understood. It is a beautiful place otherwise!
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael, Randwick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool villa we upgraded to was excellent value. The beachside location was excellent as was the choice of activities on offer. The Kliff restaurant was also excellent with sunset views and very reasonable prices by Australian standards. While the staff were always friendly, helpful and tried their best there were some small lapses in service likely caused by inexperience noting New Year was a busy period. Definitely a very pleasant 6 night stay.
Stayed 6 nights in Dec 2023
Response from Management of Katamaran Hotel & Resort on 23 Feb 2024
Dear Michael,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.

10/10 Excellent

Fatnin Darwisyah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Response from Management of Katamaran Hotel & Resort on 23 Feb 2024
Dear Fatnin Darwinsyah,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.

6/10 Okay

Sharon

Travelled with family
Disliked: Staff & service, amenities
Our room was lovely. Dinner at the Kliff was overpriced and service mediocre. We pursued our breakfast in the room option to its conclusion (not an easy task!) and the outcome was a complete joke. Won't return
Stayed 1 night in Jan 2024

10/10 Excellent

Gary, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very friendly and professional staff. Great place for a family with teen-aged kids. Amazing pools right on the beach.
Stayed 6 nights in Dec 2023

8/10 Good

Siwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic in every aspect
One of the hest hotels ive ever stayed in. With a private outdoor pool and a fantasic service, this hotel is a dream resort!! From the room, cleanliness, facilities, restaurants etc. Every aspect was like out of a movie - stunning. Watching the sunset everyday on the beach, its been 10/10!! And a huge thanks to Dwi from the restaurant staff for making our holiday extra special.
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Sharin Shaifuddin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean and awesome view from the room. The pool was great. Breakfast with nice variety spread of choises. The aircon in the room dissapointed as its not cool. The location is not a walking distance to town area. There are no choises of restaurant nearby outside the hotel. Practically you have to dine in hotel. Overall its a nice hotel to return.
Stayed 2 nights in Nov 2023

10/10 Excellent

yu him jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sublime infinity pool
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a joy it was to stay at Katamaran👍👍
Stayed 3 nights in Nov 2023

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Fantastic stay! The room was clean and comfortable, staff was kind and accommodating, and the food was amazing!
Stayed 3 nights in Nov 2023

10/10 Excellent

JOY

Stayed 5 nights in Sep 2023

10/10 Excellent

Ishak, Tampines Street 43

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property were located near the beach and during sunset we were able to see MT Agung from Bali. The staff were very friendly and the service excellent. The resort is well kept. The only setback is their breakfast, its too odinary as it does not reflect as a 5 star resort. Pls do not the resort os abt 1hr 15min away from the airport.Overall me and my wife truly enjoy the stay there for 4night to celebrate our anniversary. Will definitely be back again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing. Start to finish. Excellent hospitality and staff were so friendly, lovely holiday in Lombok, much preferred to the hectic busy Bali. Did not want to leave
Stayed 5 nights in Sep 2023

10/10 Excellent

Jean-Francis

Stayed 4 nights in Sep 2023

10/10 Excellent

Neil

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, really helpful and friendly staff and the food was to die for especially in the Kliff restaurant, would highly recommend
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel was lovely, we had a private villa which had a nice little pool where we spent most of our time. The infinity pool in the main area looks out to sea which is perfect for sunset, you can get a cocktail and sit in the pool watching the sun go down. The food here was amazing, they have 2 resturants both have amazing views out to sea. The staff were very friendly and the hotel was relatively modern.
Stayed 3 nights in Jul 2023

2/10 Terrible

Ludovic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Rooms are very impersonal, no light, no windows with nice view. Service is just horrible, you wait all the time. Pool is nice but if you don't book your place early in the morning, no transat is available for the day. There's no management, no cleaning and no space.
Stayed 2 nights in Aug 2023
Response from Management of Katamaran Hotel & Resort on 16 Aug 2023
Dear Mr. Ludovic,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok and thank you for taking the time to review our property, your comments are very much valued. We are most concerned that you have left with such a negative feeling about our property and we sincerely regret that we have failed to meet your expectation. Your continued patronage is important to us and we sincerely hope for another opportunity to deliver a better experience to you.Kind regards,Management of Katamaran Hotel & Resort.

10/10 Excellent

Sue Phay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, friendly and helpful staffs. Kliff Bistro was nice. Booked one of the day tours but the local guide at Taman Narmada was not so good and did not provide much explanations. Tipping was given but he requested for more.
Stayed 3 nights in Aug 2023
Response from Management of Katamaran Hotel & Resort on 16 Aug 2023
Dear Mr/s. Sue Phay,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok Island.We would also like to thank you for writing such a positive reviews on us and we have noted all your feedback for our future improvement.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Best regards,Management of Katamaran Hotel & Resort

10/10 Excellent

david

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, great facilities, awesome staff
Stayed 2 nights in Jul 2023
Response from Management of Katamaran Hotel & Resort on 1 Aug 2023
Dear Mr. Davis,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok.We are so happy to hear that you had a great time with us here at Katamaran Resort.Appreciate your time to write this review.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Kind regards,Management of Katamaran Hotel & Resort.

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Lovely calm resort right on a beach with lovely waters and waves. There are also two decent sized pools for lounging around overlooking the ocean. Great place for relaxing in Lombok . The resort is so great you don’t feel the need to leave to adventure out…and the staff are ALL amazing !!
Stayed 3 nights in Jul 2023
Response from Management of Katamaran Hotel & Resort on 1 Aug 2023
Dear Mr/s. Arshad,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.We will share the review you have written to all our team. We will also ensure that we keep and maintain the standard and keep giving the best service that we could dedicate to our beloved guests. We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Kind regards,Management of Katamaran Hotel & Resort

8/10 Good

Nathalie, chatsworth

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
It is a nice hotel
Stayed 3 nights in Jul 2023
Response from Management of Katamaran Hotel & Resort on 29 Jul 2023
Dear Mr/s. Nathalie,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok.We are so happy to hear that you had a great time with us here at Katamaran Resort.Appreciate your time to write this review.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Kind regards,Management of Katamaran Hotel & Resort.

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had great time in this hotel. Very friendly staff are room with amazing view. Buffet breakfast was great. Thank you.
Response from Management of Katamaran Hotel & Resort on 28 Jun 2023
Dear Mr/s. Lindsay,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok.We are so happy to hear that you had a great time with us here at Katamaran Resort.Appreciate your time to write this review.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Kind regards,Management of Katamaran Hotel & Resort.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Management of Katamaran Hotel & Resort on 27 Jun 2023
Dear Guest,Paradise Just a CloserThank you for giving us perfect rating. We wish you have a pleasant day ahead and looking forward to welcoming you again at Katamaran Hotel & ResortBest regard,Management of Katamaran Hotel & Resort

10/10 Excellent

Shahriar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Management of Katamaran Hotel & Resort on 27 Jun 2023
Dear Mr/s. Shahriar,Paradise Just a CloserThank you for giving us perfect rating. We wish you have a pleasant day ahead and looking forward to welcoming you again at Katamaran Hotel & ResortBest regard,Management of Katamaran Hotel & Resort

8/10 Good

Jun Toshio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
I was there 3 times already,but wouldn’t come back
This is my third time in Katamaran over the past 5 years. Of course, I always ended up coming back because I like my previous stay. But this time was different. I don’t think I will come back anytime soon. The condition of the hotel is certainly worn out. The facilities have not being renovated in the past couple of years, so you can notice the hotel could use a good renovation anytime soon. The service was good as always, but the prices of the food and drinks have gone up. Overall, I would give it a 7 or 8 out of 10, as the hotel view and infrastructure is still amazing, but the facilities are already a bit old and asking for renovation.
Stayed 5 nights in May 2023
Response from Management of Katamaran Hotel & Resort on 2 Jun 2023
Dear Mr/s. Jun Toshio,Paradise Just a CloserThank you for taking the time to tell us about your experience at the Katamaran Hotel & Resort. We are apologize that your experience did not meet your expectations.At Katamaran Hotel & Resort, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Thank you and we look forward to return at Katamaran Hotel &Resort

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and beautiful stay at the katamaran hotel looking forward to staying there again
Stayed 2 nights in May 2023
Response from Management of Katamaran Hotel & Resort on 23 May 2023
Dear Mr. Adam,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok.We are so happy to hear that you had a great time with us here at Katamaran Resort.Appreciate your time to write this review.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Kind regards,Management of Katamaran Hotel & Resort.

10/10 Excellent

Aniruddh D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful property with a very helpful staff. We only wish they had more Indonesian food options on the dinner menus.
Stayed 1 night in May 2023
Response from Management of Katamaran Hotel & Resort on 22 May 2023
Dear Mr/s. Aniruddh,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok Island.We would also like to thank you for writing such a positive reviews on us and we have noted all your feedback for our future improvement.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Best regards,Management of Katamaran Hotel & Resort

10/10 Excellent

Daniel

Stayed 6 nights in May 2023
Response from Management of Katamaran Hotel & Resort on 22 May 2023
Dear Mr/s. Daniel,Paradise Just a CloserThank you for giving us perfect rating. We wish you have a pleasant day ahead and looking forward to welcoming you again at Katamaran Hotel & ResortBest regard,Management of Katamaran Hotel & Resort

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff all of whom went out of their way to make our stay as enjoyable as possible. Excellent location with what effectively is a private beach fronting a well designed property. First class location for sunset seekers too!
Stayed 7 nights in Apr 2023
Response from Management of Katamaran Hotel & Resort on 16 May 2023
Dear Mr. Nicholas,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Best regards,Management of Katamaran Hotel & Resort

10/10 Excellent

Kelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Management of Katamaran Hotel & Resort on 16 May 2023
Dear Mr/s. Kelsea,Paradise Just a CloserThank you for giving us perfect rating. We wish you have a pleasant day ahead and looking forward to welcoming you again at Katamaran Hotel & ResortBest regard,Management of Katamaran Hotel & Resort

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is set in a beautiful area, landscape and views are amazing. The beach is clean, sand is soft and water is so inviting. The Kliff restaurant is a definite must go!
Stayed 4 nights in Mar 2023
Response from Management of Katamaran Hotel & Resort on 3 May 2023
Dear Mr/s. Andrea,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok.We are so happy to hear that you had a great time with us here at Katamaran Resort.We really appreciate your time to write this very beneficial testimony for us and enabling all potential travelers coming up to Lombok plan their itineraries and ensure they will choose the right resort to stay.We will be looking forward to welcoming you home again at Katamaran Hotel & Resort.Kind regards,Management of Katamaran Hotel & Resort.

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom amenities were average quality
Stayed 4 nights in Feb 2023
Response from Management of Katamaran Hotel & Resort on 9 Mar 2023
Dear Mr/s. Michael,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok and thank you for taking the time to review our property, your comments are very much valued. We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Best regards,Management of Katamaran Hotel & Resort

10/10 Excellent

Khurshed

Stayed 3 nights in Feb 2023

10/10 Excellent

Susianty

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was fantastic, bedding was so comfortable, clean and great bathroom 👍 Breakfast menu was fantastic, Staffs were amazing, ♥️♥️♥️ Beach front property, few steps away from our room. Swimming pools sitting area was great Fabulous resort
Stayed 4 nights in Nov 2022
Response from Management of Katamaran Hotel & Resort on 8 Dec 2022
Dear Mr/s. Susianty,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island.We would also like to thank you for writing such a positive reviews on us.Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Best regards,Management of Katamaran Hotel & Resort

8/10 Good

Mark, Kingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Katamaran was generally a pleasant one. Staff members were attentive and absolutely pleasant, some of the most beautiful souls. The hotel is beautiful and the views of the sea are breath taking. However, the only 2 things that was not good are the fact that there was nothing much to do or see in the area and that there were always people trying to sell us stuff on the beach while we tried to have lunch or dinner. It took away from my peace and relaxation
Stayed 4 nights in Oct 2022
Response from Management of Katamaran Hotel & Resort on 8 Dec 2022
Dear Mr/s. Mark,Paradise Just a CloserThank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok Island.We would also like to thank you for writing such a positive reviews on us and we have noted all your feedback for our future improvement.We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future.Best regards,Management of Katamaran Hotel & Resort

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Staff were more than helpful. Very friendly. Well appointed property. Would stay there again.
Stayed 3 nights in Apr 2022
Response from Felisna Dara on 4 May 2022
Dear Mr/s. Susan, Paradise Just a Closer Thank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok island. We would also like to thank you for writing such a positive reviews on us. Your review would be the one that will encourage our team to maintain the service quality and we would accept this review as an appreciation from your side to us. We wish you have a pleasant day ahead and we will be looking forward to welcoming you home in the near future. Best regards, Management of Katamaran Hotel & Resort

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday destination.
Stayed 4 nights in Apr 2022
Response from Felisna Dara on 3 May 2022
Dear Mr/s. Joel, Paradise Just a Closer Thank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok. We are so happy to hear that you had a great time with us here at Katamaran Resort. Appreciate your time to write this review. We will be looking forward to welcoming you home at Katamaran Hotel & Resort. Kind regards, Management of Katamaran Hotel & Resort.

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

8/10 Good

Raed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean resort hotel , with good restaurants and gym.. but beach is not pleasant due to not smooth surface with a lot of stones , hotel's tap water is salty , and very weak cellphone signals .
Stayed 3 nights in Apr 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool with glass walls. We loved our room and its bathtub. We enjoyed dining at the restaurants but while some dishes were really very good, some dishes were underwhelming.
Stayed 3 nights in Mar 2020
Response from Syahrul Anwar on 10 Mar 2020
Dear Valued Guest, Thank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok. We are so happy to hear that you had a great time with us here at Katamaran Resort. Appreciate your time to write this review. We will be looking forward to welcoming you home at Katamaran Hotel & Resort. Kind regards Syahrul Anwar Executive E-commerce

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
staff fantastic . meals quite good. A library would be appreciated.a guide of the of the premises would be good
Stayed 7 nights in Feb 2020
Response from Syahrul Anwar on 10 Mar 2020
Dear Valued Guest, Thank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok. We are so happy to hear that you had a great time with us here at Katamaran Resort. Appreciate your time to write this review. We will be looking forward to welcoming you home at Katamaran Hotel & Resort. Kind regards Syahrul Anwar Executive E-commerce

8/10 Good

Niclas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020
Response from Syahrul Anwar on 10 Mar 2020
Dear Niclas, Thank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok. We are so happy to hear that you had a great time with us here at Katamaran Resort. Appreciate your time to write this review. We will be looking forward to welcoming you home at Katamaran Hotel & Resort. Kind regards Syahrul Anwar Executive E-commerce

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, great room, excellent service ! Limited vegan breakfast options, but staff was happy to customize food if we needed it :-)
Stayed 1 night in Feb 2020
Response from Syahrul Anwar on 25 Feb 2020
Dear Valued Guest, Thank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok. We are so happy to hear that you had a great time with us here at Katamaran Resort. Appreciate your time to write this review. We will share your positive feedback. We will be looking forward to welcoming you home at Katamaran Hotel & Resort. Kind regards Syahrul Anwar Executive E-commerce

6/10 Okay

Cynthia

Travelled with family
Disliked: Cleanliness
Disappointed with interior
The resort is comfortable and relaxing however the room are not so modern and clean . Housekeeping did not do a good job as we saw paper on floor on day one we check in and the paper is still there when we leave on the 4th day . Toilet basin not washed daily , quite disappointed with the interior. Housekeeping needs to improve . Bfast is same everyday , will be good if they can change the menu slightly everyday.
Stayed 3 nights in Jan 2020
Response from Syahrul Anwar on 10 Mar 2020
Dear Chyntia, Thank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok and We appreciate for your review as our motivate to improve our service in the future. We are happy to hear that you had a great time with us here at Katamaran Resort. We will be looking forward to welcoming you home at Katamaran Hotel & Resort. Kind regards Syahrul Anwar Executive E-commerce

8/10 Good

Todd, Western Australia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located a little out of sengiggi but its only like a $4 taxi ride. The property has lovely grounds and the rooms are clean and AC works well, the restaurant has magnificent views of the sunset.
Stayed 5 nights in Jan 2020
Response from Syahrul Anwar on 24 Feb 2020
Dear Todd, Thank you very much for choosing Katamaran Hotel & Resort as your holiday escape in Lombok. We are so happy to hear that you had a great time with us here at Katamaran Resort. Appreciate your time to write this review. We will share your positive feedback. We will be looking forward to welcoming you home at Katamaran Hotel & Resort. Kind Regards Syahrul Anwar Executive E-commerce