Title: Grand Edge Hotel Semarang Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Edge Hotel Semarang Travelers find rejuvenation through massage services and global cuisine at Bleusky Resto while staying at this conveniently connected hotel ## Photo gallery for Grand Edge Hotel Semarang ![Outdoor pool - Grand Edge Hotel Semarang (Semarang)](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/5952f0a9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - Grand Edge Hotel Semarang (Semarang)](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/0b8989df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Grand Edge Hotel Semarang (Semarang)](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/afdb6f2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - Grand Edge Hotel Semarang (Semarang)](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/w7731h5148x0y0-56af8a92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk - Grand Edge Hotel Semarang (Semarang)](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/7f44bfc8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Semarang's center, Grand Edge Hotel offers an outdoor pool, coffee shop, playground, and garden. Kids play while adults enjoy spa treatments. The hotel connects to a shopping center, with Bleusky Resto serving international dishes. ## Reviews 7.6 Good ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £34 includes taxes & fees 4 Jan - 5 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 19 - Dec 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=12422529&PinnedHotelID=12422529&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=12422529&PinnedHotelID=12422529&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=12422529&PinnedHotelID=12422529&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=12422529&PinnedHotelID=12422529&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=12422529&PinnedHotelID=12422529&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=12422529&PinnedHotelID=12422529&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=12422529&PinnedHotelID=12422529&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=12422529&PinnedHotelID=12422529&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ### View all photos for Junior Suite Double Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/w654h440x0y0-b218f144.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Double Bed - Sleeps 2 ### View all photos for Deluxe Premium Room ![Deluxe Premium Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/c45d1c2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premium Room ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Ceiling fan Blackout curtains Premium bedding Hairdryer - 280 sq ft - City view - Sleeps 3 - 1 Double Bed ### View all photos for Junior Suite ![Junior Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/70545ce7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Premium bedding Blackout curtains Separate bedroom Ceiling fan - 388 sq ft - 1 bedroom - City view - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/2558e99a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ### View all photos for Deluxe Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/75d9e47c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 ### View all photos for Grand Deluxe Double ![Grand Deluxe Double | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/928df7c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Double ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Ceiling fan Blackout curtains Premium bedding Hairdryer - 258 sq ft - City view - Sleeps 2 - 1 Single Bed ### View all photos for Grand Deluxe Twin ![Grand Deluxe Twin | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/332938cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Twin ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Ceiling fan Blackout curtains Premium bedding Hairdryer - 258 sq ft - City view - Sleeps 2 - 1 Single Bed ### View all photos for Deluxe Emerald ![Deluxe Emerald | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/d4ddeb17.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Emerald ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Ceiling fan Blackout curtains Premium bedding Hairdryer - City view - Sleeps 3 - 1 Double Bed ### View all photos for Executive Suite ![Executive Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/12bd669e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Ceiling fan Blackout curtains Premium bedding Hairdryer - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Studio Suite, 1 King Bed ![Deluxe Studio Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/5987e62b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Premium bedding Blackout curtains Ceiling fan - 427 sq ft - Hill view - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/56e6f694.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 2 ### View all photos for Grand Deluxe Double Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/3ffee4e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Double Bed - Sleeps 2 ### View all photos for Grand Deluxe Twin Bed ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/15f8f41f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Twin Bed - Sleeps 2 ### View all photos for Deluxe Premium ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/f46f5361.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Premium - Sleeps 2 ### View all photos for Deluxe Emerald ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/368b4452.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Emerald - Sleeps 2 ### View all photos for Deluxe Queen Suite ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/13000000/12430000/12422600/12422529/a8ba93e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Suite - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSemarang-Hotels-Grand-Edge-Hotel-Semarang.h12422529.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSemarang-Hotels-Grand-Edge-Hotel-Semarang.h12422529.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.01136%2C110.41589&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fjCWE_HssfxtEilpSmV0CVYZTKM=) Jl. Sultan Agung No. 96, Semarang, 50252 #### What's nearby - Akademi Kepolisian \- 6 min walk \- 0.4 miles - St. Elisabeth Hospital \- 8 min walk \- 0.5 miles - Java Supermall Semarang \- 3 min drive \- 1.5 miles - Indonesia Kaya Park \- 3 min drive \- 1.7 miles - Simpang Lima Park \- 4 min drive \- 2.2 miles #### Getting around - Semarang Tawang Station - 18 min drive - Semarang (SRG-Ahmad Yani Intl.) - 17 min drive #### Restaurants - ‪Pizza Hut - ‬3 min walk - ‪Chung Gi Wa Korean BBQ - ‬8 min walk - ‪GOOLALI GELATO BAR & PATISSERIE - ‬4 min walk - ‪RM. SELASIH - ‬1 min walk - ‪Restaurant Selasih - ‬1 min walk ## About this property ### Grand Edge Hotel Semarang Family-friendly hotel located in Candisari A free daily manager's reception, a terrace and a coffee shop/cafe are just a few of the amenities provided at Grand Edge Hotel Semarang. Treat yourself to spa services, such as a manicure/pedicure, a body treatment or a body scrub. The on-site international cuisine restaurant, Bleusky Resto, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground. Additional perks include: - An outdoor pool and a children's pool - Free self-parking - Buffet breakfast (surcharge), free train station pick-up and express check-in - A front desk safe, a computer station and wedding services Room features All 118 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning. Other amenities include: - Bathrooms with showers and free toiletries - 42-inch flat-screen TVs with premium channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6830000/6826700/6826619/6a38238d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Candi Hotel Candisari - Pool - Hot tub - Spa - Kids’ pool 7.2 Good 69 reviews £36 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=6826619&PinnedHotelID=6826619&HadPinnedHotel=true®ionId=-1&adults=2) ![Serves lunch and dinner](https://images.trvl-media.com/lodging/75000000/74630000/74623600/74623504/e75309bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aruss Semarang Candisari - Pool - Spa - Kids’ pool - Parking included 9.6 Exceptional 23 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=74623504&PinnedHotelID=74623504&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/45000000/44840000/44839100/44839018/fba6d98b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Omah Pelem Syariah - 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Air-conditioning 9.2 Wonderful 21 reviews £31 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=35766709&PinnedHotelID=35766709&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free train station pick-up and drop-off shuttle - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6 AM to 10 AM for a fee: IDR 106,500 for adults and IDR 60,500 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Free daily manager's reception ### Restaurants on site - Bayleaf - Bleusky Lounge & Bar - Bleusky Resto - Koffee Talk ### Things to do - Children's pool - Outdoor pool - Playground ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - Business centre - Computer station - Conference centre ### Outdoors - Barbecue grill - Garden - Terrace ### Spa - Body scrubs - Body wraps - Facials - In-room massages - Manicures/pedicures ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 1 building - 8 floors - Banquet hall - Built in 2015 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 42-inch flat-screen TV with premium cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 300000.0 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately IDR 106500 for adults and from IDR 60500 for children - Rollaway bed fee: IDR 300000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Grand Edge Hotel Semarang Grand Edge Hotel Grand Edge Semarang Grand Edge Semarang Semarang Grand Edge Hotel Semarang Hotel Grand Edge Hotel Semarang Semarang Grand Edge Hotel Semarang Hotel Semarang ## Frequently asked questions ### Does Grand Edge Hotel Semarang have a pool? ### How much does it cost to stay at Grand Edge Hotel Semarang? ### Is Grand Edge Hotel Semarang pet-friendly? ### How much is parking at Grand Edge Hotel Semarang? ### What time is check-in at Grand Edge Hotel Semarang? ### What time is check-out at Grand Edge Hotel Semarang? ### Where is Grand Edge Hotel Semarang located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Edge Hotel Semarang Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.6 Location ### 7.8 Staff & service ### 7.6 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 21 8 - Good 23 6 - Okay 12 4 - Poor 4 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Luke 21 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful hotel Amazing hotel, enjoyed every moment there definitely would come back to stay there. The staff were very helpful and always friendly. The breakfast was very tasty. The room was very spacious and comfy. Overall an excellent stay and would recommend this hotel to everyone. ##### Luke Stayed 11 nights in Nov 2022 ### 2/10 Terrible #### Verified traveller 26 Apr 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst experience in Semarang Worst experience in Semarang. The bathroom was filthy, and the shower was broken — only water came out with no proper function. The sink was clogged and wouldn’t drain. They didn’t even provide drinking water in the room, blaming environmental reasons. But the worst part was the front desk staff. I booked one room through an app and then rented an additional room at the counter. When I asked to change the credit card used for payment, the staff simply said it wasn’t possible. When I asked for the policy they were referring to, they said they couldn’t provide it (???). The front desk agent wasn’t even wearing a name tag and refused to give me their name. When I asked to speak with the General Manager, I was told they couldn’t be contacted. This hotel is full of lazy staff who don’t want to work, take no responsibility, and just make excuses and lie. ##### Verified traveller Stayed 1 night in Feb 2025 ### 6/10 Okay #### Eric 14 Dec 2022 #### Lisez vos mails et répondez aux questions! Vous devriez lire vos mails. Nous n'avons pas pu arriver en Indonésie. Je vous en ai informé et demandé si bien que nous ayons payé d'avance nos nuitées nous aurions la possibilité d'une ristourne (au moins partielle) lorsque nous aurons une nouvelle possibilité de venir. J'attends toujours votre réponse. ##### Eric Stayed 15 nights in Nov 2022 ### 6/10 Okay #### Islamy 30 Sept 2021 nice pool and view, refreshing! ##### Islamy Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Sri Wahyuni 30 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A night in Semarang The hotel was quite good, a little distant from the city and restaurants, but overall very peaceful. ![](https://a.travel-assets.com/ugc/hotel-reviews/C397BDB1761AC69CCCD7BA3078EAA74907958A941622372415510.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sri Wahyuni Stayed 1 night in May 2021 ### 6/10 Okay #### Fita, Jakarta 2 Nov 2020 Liked: Amenities Disliked: Property conditions & facilities this hotel provides a wide city view, can see the sunrise and sunset, but when I stayed the weather was not supportive so it didn't work to see it. on top of the hotel there is a nice restaurant and bar, which also shows the city view from the window. The breakfast is quite varied and the food tastes not bad. this hotel lacks facilities and rooms that look old. The bathup water cap is come off so you cannot use the bathup. the towels were worn out, the pillowcases also looked worn and hairy. for the staff, the receptionist section is not friendly, in the restaurant there were only two employees, so when the fruit and drinks run out, they are not immediately refilled. the conclusion of my review, this hotel needs better maintenance so it will feel more comfortable. if the conditions do not change I will definitely not come back here again. ##### Fita Stayed 2 nights in Oct 2020 ### 4/10 Poor #### SungJin 20 Jul 2020 Liked: Staff & service, room comfort Disliked: Cleanliness, property conditions & facilities 노후 되었고, 청소 상태가 아주 안 좋음. 처음에 들어가면 엄청나게 덥다. 냉장고는 고장남. 헤어 드라이어기는 저절로 꺼짐. ##### SungJin Stayed 1 night in Jul 2020 ### 4/10 Poor #### Verified traveller 21 Oct 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Apart from its proximity and location, I will not recommend nor will I stay at this hotel again. Towels had a very disgusting damp smell, linens (especially pillow cases) were not bright white and clean, the handheld shower was not working in room 602, lots of the kettles were broken, and overall, the hotel rooms need some serious cleaning and maintenance! One of the receptionists, Edo, was the most unhelpful front office receptionist I have ever met. Did not book my taxi correctly even though I have given him an hour notice! And when I asked for a spare room key, he advised straightaway that that was NOT possible. When you ask him to do stuff, the direct answer was NO! Asked a different receptionist, and they gave me a spare key asap. Not the service you would expect from a receptionist, which meant to be the front face of the hotel! Very disappointed in him. Overall, forget about this hotel if the price wasn’t heavily discounted! ##### Verified traveller Stayed 4 nights in Oct 2019 ### 8/10 Good #### Verified traveller 17 Oct 2019 Liked: Cleanliness, staff & service 今回は733号室に泊まりましたが、エアコンを付けていて風量を変えると暫くしてブレーカーが落ちる。暑いので気が付くと、落ちているので不便だった。風量の変更で落ちるとは考えにくいので、時間が経つと落ちる容量不足が原因かもです。 ##### Verified traveller Stayed 5 nights in Oct 2019 ### 8/10 Good #### Verified traveller 16 Sept 2019 Liked: Property conditions & facilities, room comfort #### Good location Location was very good, right adjacent to small "mall" with various food options. Breakfast was well stocked with options. Not a place that foreigners are typically at. Had a problem in the room with a light that would not turn off. After maintenance spent 20 minutes working on it, I requested a new room, which took another 15 minutes to get ready. New room was nicer and cleaner than the old one. Pool area was great, used it twice with no other people in the pool, but staff around. Since it's on the rooftop, expect windy conditions. ##### Verified traveller Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Verified traveller 29 May 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Jorok sekali Kamar jorok sekali Handuk sama keset sama warnanya coklat ##### Verified traveller Stayed 1 night in May 2019 ### 8/10 Good #### Verified traveller 25 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 7階に泊まったが、すぐ上がディスコ状態でちょっと煩かった。 ##### Verified traveller Stayed 2 nights in May 2019 ### 8/10 Good #### Verified traveller 1 Apr 2019 Liked: Staff & service, amenities 悪いホテルではないが、バーの奥が汚れているのとプールが小さい。フロントレセプションも小さいが、スタッフは良い。 ##### Verified traveller Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 29 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Environmental health geography is very good，Very convenient to eat ##### Verified traveller Stayed 5 nights in Mar 2019 ### 6/10 Okay #### Verified traveller 14 Jan 2019 Disliked: Cleanliness, staff & service, room comfort #### Improvement needed in term of service Service is slow ##### Verified traveller Stayed 1 night in Jan 2019 ### 2/10 Terrible #### Cecilia, Walnut, CA 13 Nov 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is very old, mold everywhere. Furniture is chipping and old, many stains on marble, old bath towels, extremely small room, few stores and restaurants still open on connecting mall, staffs speak little English, when taking shower, water leak all over the floor, horrible Wifi. Ask receptionist if can change to another better condition room, same condition with the other one, ask receptionist about the condition, she said all rooms same condition, noisy from street. Will not recommend to others! Will never come back! This is the worst hotel I ever stay around the world with 3.5 stars rating. ##### Cecilia Stayed 1 night in Nov 2018 ### 8/10 Good #### Verified traveller 9 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good Hotel but, I missed a hand towel and the tasty breakfast. The hotel room itself is good and the location of the hotel is also good. ##### Verified traveller Stayed 2 nights in Nov 2018 ### 4/10 Poor #### Nina 14 Oct 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### man erwartet mehr als man erhält Wenn man das Hotel bucht erwartet man mehr als man bekommt. Grundsätzlich sehr schön angelegt und ausgestattet ist es doch etwas renovierungsbedürftig. Am meisten gestört hat uns, dass das Zimmer realtiv dreckig war, der Boden war voller Staub und Haaren und die Bettwäsche & Handtücher hatten Flecken. Die Dachterasse mit dem Infinity-Pool ist toll angelegt und bietet einen schönen Ausblick. ##### Nina Stayed 1 night in Oct 2018 ### 8/10 Good #### Sandpiper09, UK 4 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel & facilities Hotel was pretty good, but I'd forgotten that non European hotels still have quite a smoking culture. My room was on a smoking floor. Also the restaurant is divided into smoking & non smoking, but sitting in the non smoking section is not hugely different from sitting in the smoking section. ##### Sandpiper09 Stayed 3 nights in Aug 2018 ### 10/10 Excellent #### christopher, singapore 21 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel. It's a nice hotel and we will be back. Breakfast buffet in the morning is well spread of choice too. ##### christopher Stayed 1 night in Jun 2018 ### 10/10 Excellent #### Sri 15 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Leuk! ##### Sri Stayed 3 nights in May 2018 ### 8/10 Good #### signe, danmark 11 May 2018 Liked: Staff & service, property conditions & facilities #### Ok oplevelse. Fantastisk svømmingpool Efter en lang tur fra karimunjawa, ønskede vi at tjekke hurtigt ind og komme i bad. Vi ankom kl.15 men fik først vores værelse kl.16\. Har aldrig prøvet at vente så lang tid, når det er efter normal chek in tid. Til gengæld var poolen det hele værd!! Wow for en udsigt!! Personalet i baren i sky lounge var fantastiske om aftenen !! De burde have lønforhøjelse! De gjorde at jeg har lyst til at komme tilbage. Ved morgenmaden var personalet desværre meget sløve, og der var ikke styr på så meget. Måske var det fordi vi spiste meget tidligt kl.06.10 (de åbner kl.06.00) Alt i alt ok ophold. ##### signe Stayed 1 night in May 2018 ### 8/10 Good #### Grahame 8 Feb 2018 Liked: Staff & service, room comfort #### Good value good pool. Absolutely ok for the price, the pool made it even more enjoyable. Breakfast was ok, good coffee. ##### Grahame Stayed 2 nights in Jan 2018 ### 8/10 Good #### FDW, SG 3 Feb 2018 Liked: Staff & service, room comfort #### Connected to Food mall Stayed for one night. Deluxe Room was spacious. Bed was comfortable. Some broken amenities and fixtures (basin & bathroom). Food court in the same building that offered good variety. Sky Lounge offered nice view of posh residential areas. Overall pleased with the service and location. ##### FDW Stayed 1 night in Jan 2018 ### 2/10 Terrible #### park 6 Jan 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible experience I was booking this hotel, but I have to cancel or change the date.I called the hotel reception. He agreed to change the date. When I arrive this hotel. They can't do it. Even though my booking is free cancellation, Because of that, I believed that my booking Date was already changed. Hotel refuse any responsibility for this matter. Only sorry.. It's terrible... pls don't book this hotel. ##### park Stayed 1 night in Nov 2017 ## Expedia's Latest Trends ### Hotels > [Desa Di Bali Villas](https://www.expedia.co.uk/Kerobokan-Hotels-Desa-Di-Bali-Villas.h13365716.Hotel-Information) > > [La Cabane Bali](https://www.expedia.co.uk/Jimbaran-Hotels-La-Cabane-Bali.h35574446.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.co.uk/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Jumeirah Bali](https://www.expedia.co.uk/Pecatu-Hotels-Jumeirah-Bali.h41889460.Hotel-Information) > > [The Udaya Resorts and Spa](https://www.expedia.co.uk/Ubud-Hotels-The-Udaya-Resorts-And-Spa.h17447297.Hotel-Information) > > [The LUXE Ubud, a Boutique Hotel](https://www.expedia.co.uk/Ubud-Hotels-Luxe-Villas-Bali.h12280671.Hotel-Information) > > [Wilsons Retreat](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Wilsons-Retreat.h18163906.Hotel-Information) > > [Katamaran Hotel & Resort Lombok](https://www.expedia.co.uk/Senggigi-Hotels-Katamaran-Hotel-Resort.h14654357.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.co.uk/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. 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