Title: Hostellerie des Châteaux & Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hostellerie des Châteaux & Spa Family-friendly hotel with 2 restaurants and 2 outdoor pools ![Restaurant](https://images.trvl-media.com/lodging/2000000/1120000/1113300/1113242/0b9f83bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 indoor pools, 2 outdoor pools, open 7 AM to 7:30 PM, pool umbrellas](https://images.trvl-media.com/lodging/2000000/1120000/1113300/1113242/7161702b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1120000/1113300/1113242/6d09f940.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night](https://images.trvl-media.com/lodging/2000000/1120000/1113300/1113242/81d3fa7a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1120000/1113300/1113242/16ad65e3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the historic Church of St. Pierre and St. Paul, Hostellerie des Châteaux & Spa welcomes families and relaxation seekers. Guests enjoy the garden, two indoor pools, rejuvenating treatments at Spa des Châteaux, and meals at the two on-site restaurants. 8.4 Very good ## Popular amenities - Pool - Parking available - Pet-friendly - Bar - Hot tub - Spa ## Room options ### Check availability for these dates Tonight [Oct 1 - Oct 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1113242&PinnedHotelID=1113242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1113242&PinnedHotelID=1113242&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 2 - Oct 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1113242&PinnedHotelID=1113242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1113242&PinnedHotelID=1113242&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1113242&PinnedHotelID=1113242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1113242&PinnedHotelID=1113242&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1113242&PinnedHotelID=1113242&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1113242&PinnedHotelID=1113242&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSelestat-Hotels-Hostellerie-Des-Chateaux-Spa.h1113242.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSelestat-Hotels-Hostellerie-Des-Chateaux-Spa.h1113242.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.45713%2C7.42235&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XhYKSRJDq536dADB2ZfmoctX5no=) 11 Rue Des Chateaux, Ottrott, Bas-Rhin, 67530 #### What's nearby - Robert Blanck Alsace Wine - 6 min drive - 2.6 miles - Market Square - 7 min drive - 3.0 miles - Obernai Tourism Office - 7 min drive - 3.0 miles - Church of St. Pierre and St. Paul - 7 min drive - 3.0 miles - Mont Sainte Odile - 12 min drive - 5.7 miles #### Getting around - Goxwiller Station - 8 min drive - Strasbourg (SXB-Strasbourg Intl.) - 24 min drive #### Restaurants - ‪Dragon D'Or - ‬6 min drive - ‪La Halle Aux Blés - ‬7 min drive - ‪L’établi - ‬7 min drive - ‪Cup & Co - ‬7 min drive - ‪101 Pizzeria - ‬6 min drive ## About this property ### Hostellerie des Châteaux & Spa Upscale family-friendly hotel near Mont Sainte Odile Located close to Church of St. Pierre and St. Paul, Hostellerie des Châteaux & Spa provides a terrace, a garden and dry cleaning/laundry services. Indulge in a body treatment, a massage and a manicure/pedicure at Spa des Châteaux, the on-site spa. Enjoy a meal at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities such as mountain biking. In addition to a fireplace in reception and 2 bars, guests can connect to free in-room WiFi. Other perks at this hotel include: - 2 outdoor pools and 2 indoor pools, along with sunloungers and pool umbrellas - Free self-parking, plus valet parking (surcharge) - Buffet breakfast (surcharge), babysitting (surcharge) and a front desk safe - Meeting rooms, a porter/bellboy and a computer station Room features All 67 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with hairdryers - LED TVs with digital channels - Heating, daily housekeeping and desks ## Similar properties ![Couples treatment room(s), sauna, hot tub, steam room, body treatments](https://images.trvl-media.com/lodging/5000000/4990000/4990000/4989943/1cf3e4cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 6717 Nature Hôtel & Spa Le Clos des Délices Ottrott - Pool - Hot tub - Spa - Pet-friendly 8.8 Excellent 45 reviews £170 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=4989943&PinnedHotelID=4989943&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), sauna, hot tub, steam room](https://images.trvl-media.com/lodging/2000000/1390000/1384800/1384777/9d949bb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Parc Hôtel Obernai & Yonaguni Spa Obernai - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 296 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=1384777&PinnedHotelID=1384777&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/17000000/16460000/16458100/16458078/3c9dab5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 5 Terres Hotel & Spa - 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Pool - Pet-friendly - Parking included - Free WiFi 8.6 Excellent 355 reviews £60 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=2534210&PinnedHotelID=2534210&HadPinnedHotel=true®ionId=-1&adults=2) ![Champagne service](https://images.trvl-media.com/lodging/5000000/4520000/4517000/4516976/6322572d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel La Diligence Obernai - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 205 reviews £102 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=4516976&PinnedHotelID=4516976&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, individually decorated, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/34000000/33450000/33449500/33449471/731debe3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L'Ecurie d'Obernai Obernai - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 100 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=33449471&PinnedHotelID=33449471&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Valet parking on site (EUR 15 per night) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 28 for adults and EUR 11 for children - 2 bars/lounges - 2 restaurants ### Things to do - 2 hot tubs - 2 indoor pools - 2 outdoor pools - 24-hour gym - Children's pool - Full-service spa - Hiking/biking trails - Mountain biking - Sauna - Steam room - TV in common areas ### Family friendly - 2 indoor pools - 2 outdoor pools - Babysitting (surcharge) - Children's pool - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Computer station - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 4 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Detox wraps - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 2 buildings - 6 floors - Built in 1971 - Designated smoking areas - Fireplace in lobby - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - LED TV with digital channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Heating - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 7 AM - 11:30 AM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Renovations and closures The property is closed between 07 January and 09 February. ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of EUR 29 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only 3 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 11 for children - Valet parking fee: EUR 15 per night - Pet fee: EUR 29 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 7 AM to 7:30 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Hostellerie Chateaux Sp Hostellerie Chateaux Sp Ottrott Hostellerie Châteaux Hotel Ottrott Hostellerie Châteaux Hotel Hostellerie Châteaux Ottrott Hostellerie Châteaux Hostellerie Des Chateaux Ottrott Hostellerie Des Chateaux Hotel Ottrott Hostellerie Des Chateaux & Spa Ottrott, France - Alsace Hostellerie des Châteaux Spa Hostellerie Des Chateaux Et Sp Hostellerie Des Chateaux & Spa Hostellerie des Châteaux & Spa Hotel Hostellerie des Châteaux & Spa Ottrott Hostellerie des Châteaux & Spa Hotel Ottrott ## Frequently asked questions ### Does Hostellerie des Châteaux & Spa have a pool? > Yes, this property has 2 Indoor pools, 2 outdoor pools and a children's pool. Pool access is from 7 AM to 7:30 PM. ### Is Hostellerie des Châteaux & Spa pet-friendly? > Yes, this property allows dogs (limit 3 total). There's a fee of EUR 29 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hostellerie des Châteaux & Spa? > Self-parking is free at this property. ### What time is check-in at Hostellerie des Châteaux & Spa? > Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at Hostellerie des Châteaux & Spa? > Checkout is at 11 AM. ### Where is Hostellerie des Châteaux & Spa located? > This family-friendly Ottrott hotel is located in a rural location, 2.7 mi (4.4 km) from Mont Sainte Odile, and within 6 mi (10 km) of Church of St. Pierre and St. Paul and La Folie Marco. Domaine Stoeffler is 4.7 mi (7.5 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hostellerie des Châteaux & Spa Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 15 8 - Good 13 6 - Okay 1 4 - Poor 4 2 - Terrible 0 ### 9.4/10 Cleanliness ### 8.4/10 Staff & service ### 10/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 10/10 Excellent #### Masaki 26 Jun 2023 ##### Masaki Stayed 1 night in Jun 2023 ### 8/10 Good #### Reto 22 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Reto Stayed 1 night in Jun 2023 ### 8/10 Good #### Virginie 29 Jan 2023 ##### Virginie Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Verified traveller 8 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### tolles Hotel in wunderschöner Lage im Elsass tolles Hotel in wunderschöner Lage im Elsass, von hier aus sind tolle Ausflüge in alle Richtungen möglich. Wir hatten ein schönes, ruhiges Zimmer mit Blick in die Rheinebene und mit modernem Bad. Das Personal war immer sehr freundlich und zuvorkommend, wir haben uns sehr wohlgefühlt. Das lag auch am guten Essen, sowohl Frühstück und Abendessen sind sehr lecker und sehr zu empfehlen, aber nicht gerade günstig. Als Abwechslung bietet sich das Restaurant A l'Ami Fritz gegenüber an. Der Wellnessbereich ist groß und sehr gepflegt. Die Liegen waren meistens belegt, da auch Besucher von außerhalb kamen. In der Saison bekommt man sicher nur schwer einen Platz. Das ist aber der einzige Kritikpunkt. ##### Verified traveller Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Alain 29 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Alain Stayed 1 night in Nov 2022 ### 8/10 Good #### Carine 28 Oct 2022 ##### Carine Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Serge, rockville 26 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rien à redire tout été parfait ##### Serge Stayed 3 nights in Aug 2022 ### 8/10 Good #### Erlend Hansen 8 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Erlend Hansen Stayed 2 nights in Aug 2022 ### 4/10 Poor #### laure 18 Jul 2022 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Scandaleux Inadmissible ! Animaux de compagnie admis était il noté sur le site de l'établissement... Sauf qu'à la réception le jour J de l'arrivée, on nous dit que les Animaux ne sont admis nulle part ailleurs que dans les chambres !!!! Tous les acces piscine espace gazon uuextérieur interdit, restaurant idem, bar idem !! Du jamais vu dans ce genre d'établissement s'il edt noté que les Animaux dont admis ! Mesdames messieurs si vous emmenez votre compagnon partout avec vous dabs le sac, même petit, vous navez acces à aucune prestation en couple ! A moins de lzisser votre animal seul dans la chambre pendant que vous prenez du bon temps. Purement inadmissible et site a tendance mensongère ! Mais vous ne le decouvrez qu'a votre arrivée. Qui plus est, hitels.com prebd 30% sur le sejour et en plus lhotel vous licre une chambre avec une toute petite fenetre via la réservation hotels.com ##### laure Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### DOMINIQUE 8 May 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Anniversaire de mariage Pour nos 20 ans de mariage, nous nous sommes offert une nuitée dans une suite de cet hôtel d’un confort exceptionnel. Tout était parfait, l’’accueil, le confort et la décoration magnifique, le personnel très sympathique et serviable, un chef de rang d’un professionnalisme poussé à l’extrême, la suite grandiose avec de la dominique partout, 3 téléviseurs, sauna dans la chambre, baignoire à bulles etc etc, enfin le dîner juste incroyable. Un grand bravo à tous pour ce court séjour inoubliable ![](https://a.travel-assets.com/ugc/hotel-reviews/A3CB642A75DE9AB0282EEF2458C3CA4CD97AACF21652002446956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9E049EF749D001388BB58AC924CC90B004BEC7351652002545178.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6D3212BE2DE408BAC16EF709578F83E3AD4BDDF01652002548665.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A379FB82AB6289AEADA1684C81BC1582FB08FFFE1652002543329.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### DOMINIQUE Stayed 1 night in May 2022 ### 4/10 Poor #### Catherine 13 Dec 2021 Liked: Cleanliness, room comfort Disliked: Staff & service #### Week-end marché de Noël L’hôtel est propre avec des chambres spacieuses. Design local un peu vieux jeux. Spa et piscines. Le seul bémol est le personnel d’accueil de l’hôtel et le pdj. Pas attentionnés, à peine un regard au petit déjeuner. Il semble que l’important est de bien vérifier le numéro de chambre sur la liste sans regarder les clients et aucun sourire. Au check out nous avons été facturés de la totalité, même si nous avions payé via hôtels.col. Pas une excuse, très décevant. Quel dommage. ##### Catherine Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### Denis 13 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hôtel magnifique, propre et personnel au petit soin. ##### Denis Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Sylvie 3 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### merveilleux souvenir endroit magnifique au calme dans un charmant petit village. tres bon accueil,chambres spacieuses literie excellente et salle de bains geniale avec baignoire balneo et douche au top!!! petit dejeuner :une merveille:sucré,salé,jus de fruits frais...... nous n'avons pas testé le restaurant car nous avions un chien. ##### Sylvie Stayed 2 nights in Nov 2021 ### 10/10 Excellent #### jean-pierre 25 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### détente et gastronomie Super séjour, personnel prévenant , spa magnifique, repas excellent .Que des bons souvenirs Etablissement à recommander ##### jean-pierre Stayed 1 night in Oct 2021 ### 10/10 Excellent #### Perrine 25 Aug 2021 Liked: Cleanliness, staff & service, property conditions & facilities #### Très sympa! Superbe séjour! Les bémols : une très forte odeur dans la partie sauna/hammam du spa.. le lit double de la chambre était en réalité 2 lits simples, avec des couvertures simples aussi… dommage quand on vient en couple.. ##### Perrine Stayed 1 night in Aug 2021 ### 8/10 Good #### Veronique 26 Sept 2020 Liked: Room comfort Nous venions 3 fois/ ans avant la période covil. (noms de Carbonera ou Villaros) Nous avons profité de congés inopinés pour venir passer deux nuits et profiter de votre espace détente. Nos points de surprise concernent le petit déjeuner qui a perdu de sa splendeur, qui devient trop commun pour votre type d'établissement. Ensuite, les hammams sont fermés , covil oblige. Je ne remet pas en cause les règles sanitaires, je pense juste qu'il serait bon d'avertir le client. Toujours au niveau détente, présence d'un bracelet perdu au bord de la piscine intérieure ( coté rochers ), idem pour les 5 ou 6 bêtes d'humidité mortes et toujours là après 2 nuits de présence. Apparition d'une grosse araignée au niveau du premier sauna. Impression hygiène de l'espace détente plutôt décevante par ces détails cités plus hauts. La chambre est agréable, le service également. Je ne cherche à être blessant, juste critique pour donner mon regard de client. ##### Veronique Stayed 2 nights in Sep 2020 ### 4/10 Poor #### Hélène 7 Sept 2020 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### experience désagréable Personnel désagréable. Description de la chambre pas totalement conforme. Pas de petite attention à l’arrivée, pas de café ni de thé dans la chambre. Pas de renouvellement des bouteilles d’eau chaque jour. Mini bar vide. Service en chambre pas fait alors qu’on avait bien mis le pancarte... ##### Hélène Stayed 2 nights in Sep 2020 ### 8/10 Good #### Verified traveller 15 Jul 2020 ##### Verified traveller Stayed 2 nights in Jul 2020 ### 10/10 Excellent #### Verified traveller 7 Jan 2020 Liked: Cleanliness ##### Verified traveller Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Verified traveller 30 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 2 nights in Sep 2019 ### 6/10 Okay #### Verified traveller 29 Dec 2018 Liked: Cleanliness, property conditions & facilities, room comfort Voyage sympa sans plus, spa important mais eau des piscines froides, chambres avec vue imprenable sur rien(petite cours 10m2 au dessus de la réception) pour un 4 étoiles c'est un peu limite ne pas prendre les chambres 103 et 109 et le petit déjeuner à 24 euros... au Novotel il y a le même pour 17 euros voir à l'Ibis... ##### Verified traveller Stayed 2 nights in Dec 2018 ### 8/10 Good #### Verified traveller 4 Nov 2018 Liked: Staff & service, property conditions & facilities ##### Verified traveller Stayed 3 nights in Oct 2018 ### 8/10 Good #### Daniele 20 Jul 2018 Liked: Cleanliness, property conditions & facilities, room comfort Hôtel impeccablement entretenu.Personnel très aimable.Nourriture de qualité.Très agréable jardin avec piscine et jacuzzi.Spa très bien équipé.Emplacement au calme et près de la forêt. Mais on a du mal à voir quelqu'un à l'accueil et très mauvaise signalétique à l'intérieur de l'hôtel où on peut se perdre!! ##### Daniele Stayed 2 nights in Jul 2018 ### 8/10 Good #### Simone, Bad Homburg 2 Jul 2018 Liked: Cleanliness, room comfort #### Hotel mit sehr gutem Essen und riesigem SPA Schönes Hotel im Umbruch, Zimmer schon renoviert, sehr schön und komfortabel, Flure und allgemeine Räume (Restaurant) sind aber noch eher 'alt'. Dafür gigantischer und nagelneuer Spa-Bereich mit tollen Saunen und Ruheräumen, Schwimmbad innen und außen, 1a Hotelpersonal spricht fast ausschließlich französisch der Ort ist klein, aber guter Ausgangspunkt auch für Wanderungen, alles gut erreichbar, angenehm ruhig ##### Simone Stayed 4 nights in Jun 2018 ### 8/10 Good #### JC, FRANCE Epinal 23 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spa de qualité Nous recherchions un hôtel Spa de qualité pour un moment de détente, et c'est reussi malgré une chambre avec une vu décevante (vu sur une terrasse pas très esthétique). Les piscines et le Spa sont de qualités Peu de monde lors de notre passage et très paisible. 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