Second Pond

Comfortable and quiet

It took way too long to check in. The girl wasn't at the front desk, she was talking to someone, and we had to wait quite a while. Then when we found out that we were far away from each other, we had to ask if there was rooms close together. Adventully she was able to put us on the same floor. We booked this 5 months ago, so because we booked 2 rooms at the same time, don't you think that we would want to be close together...... It's not rocket science.

First, the positives - location (downtown area with access to numerous restaurants, the harbour, some quaint shops), room was spacious (junior suite), clean, staff were great from the front desk to dining). Internet was good. Bed relatively comfortable. Included breakfast was great. The negatives - minimal storage in the room, furniture not overly comfortable. Parking was extra and convenient but they provide parking to all that request it but have limited convenient parking. We encountered one evening where we had to park on the street because there were no parking spots left in the lot. This is normally a night issue but it changed the way we went out at night using taxis instead of our rental car. An easy fix for the hotel to maintain #’s of active parking permits and not sell beyond capacity. We were also there during a busy week but no excuses. Overall, good stay but could be better.