Ratings based on 412 Verified Reviews

4.3 out of 5
78% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel

Posted 22-Jun-2017
great hotel to walk around restaurants and shops great service , the only thing is that you have to go with time for breakfast is a little slow but food great!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from New Orleans

Centrally located with nice staff but no views

Posted 14-Jun-2017
Pros: Location
Cons: Bedding
Location: A few blocks from Pike's market.
Despite requesting and paying for a room with a view of Elliot Bay, I was placed in a room on the 23rdthat looked out into the building across the street.
Comment from Hotel Management
15-Jun-2017 by Mike B, Hotel Management
Thank you for staying with us Bruce, we are sorry that we were unable to meet your view request but hope you enjoyed your stay. We'll look into why the view choice wasn't granted and appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveller from nyc

Posted 30-May-2017
It's always great to stay here. We visit Seattle many times per year (2 adults + 3 small kids). Most hotels are okay at best. Besides the super central location, this hotel is simple, easy and nice.
Comment from Hotel Management
05-Jun-2017 by Mike B, Hotel Management
Thank you for the review nycjen and for staying with us. We hope you had a chance to check-out everything on your list and hope to see you again next time you are in Seattle.
4 out of 5
Recommended
for Everyone
by A verified traveller

Staff was pleasing and respectfull

Posted 25-May-2017
We saw the White Sox beat the Mariners 3 out of 4 in Seattle. The W is located centrally for convenient access to things happening in the downtown area. The staff allows people to have fun in their own way and is helpful. Good choice in Seattle.
Comment from Hotel Management
26-May-2017 by Mike B, Hotel Management
Thank you for staying with us! We're so glad you enjoyed the service and our location, within walking distance to most everything. While we were not as excited to hear about the 3 losses, we do hope to see you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Comfy and clean with spectacular views of Seattle

Posted 25-May-2017
I had the best time celebrating my 13 year anniversary here, the person that checked me in (Kyle) was so sweet and helpful. The room was so nice! Very spacious with the most comfortable bed, and the Nespresso in the room was so good. Everything had a good modern and clean feel.
Comment from Hotel Management
29-May-2017 by Mike B, Hotel Management
Thank you for the feedback and 5's Erin, we are so glad you enjoyed your stay and congrats on 13 years! We'll let Kyle know that his service was appreciated and we look forward to seeing you again soon.
3 out of 5
by A verified traveller

Posted 23-May-2017
Need to pay $15 for wifi. Just irritating. Bed is too soft.
Comment from Hotel Management
26-May-2017 by Mike B, Hotel Management
Thank you for staying with us and for providing us with valuable feedback. If we have the chance to welcome you back, we can have you sign up for SPG rewards to avoid the internet charge. Thank you again and we do hope to see you again.
2 out of 5
by A verified traveller from san diego

Bad choice

Posted 22-May-2017
Picked hotel for its good reviews. The bedding and towels had an odd smell. Bed was very uncomfortabe. My son can usually sleep anywhere. Not on these beds.
Comment from Hotel Management
24-May-2017 by Mike B, Hotel Management
we are so sorry to hear about your experience and will make sure that we use this feedback to improve. Thank you for staying with us and we hope to have the chance to provide you with a better experience next time.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bridges

Such an awesome staff!

Posted 21-May-2017
My fiancé & I were truly impressed with our experience at the W Seattle as your staff did an awesome job accommodating us! It was an Epic experience!
Comment from Hotel Management
24-May-2017 by Mike B, Hotel Management
Thank you for your feedback and for the 5's! We are so glad you enjoyed your experience, our associates work hard to take care of our guests and I will make sure to pass on your comments. We look forward to seeing you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Smart and stylish

Posted 14-May-2017
Stayed at the W for convenience and comfort Friday overnight while transiting home to the UK. Got both, plus a stylish funky vibe. Within walking distance of good shops and restaurants and close to light rail making easy to get from the airport and further out of town.
Comment from Hotel Management
17-May-2017 by Mike B., Hotel Management
Thank you for the great feedback CJ, so glad you enjoyed your guest room and our convenient location. Hope you had a safe trip home and we look forward to seeing you again next time you are in town.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in downtown Seattle.

Posted 09-May-2017
Great hotel staff. Nice room with awesome view. Would stay again and spend more time exploring.
Comment from Hotel Management
09-May-2017 by Mike B, Hotel Management
Thank you for the review! Glad you enjoyed the view and our renovated rooms, be sure to check in with our W Insider for Exploring tips for your next visit.