Ratings based on 382 Verified Reviews

4.3 out of 5
83% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from St Helens, OR

Excellent Stay!

Posted 23-Mar-2017
Staff were professional with excellent customer service skills. I will be back!
5out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Canada

W for Wonderful as Always

Posted 20-Mar-2017
As we've experienced previously, our stay was totally wonderful. The rooms have been recently redone and are even better than before and the staff are always friendly, knowledgeable, and helpful. The lounge is fun and the live music in the lobby/lounge area on Friday night was great. Had breakfast at Trace which was yummy. An all round great experience that we've come to expect at the W.
Comment from Hotel Management
22-Mar-2017 by Mike B., Hotel Management
Thank you for visiting again Loma, we are so glad you had the opportunity to join us for #WLIVE on Friday night. I'll pass your compliments on to our staff, they work hard to keep up on Whats New/Next in our beautiful city. We look forward to your next visit, thank you for the 5!
5out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Celeb Status

Posted 18-Mar-2017
The minute you pull in they open your door, take your luggage and treat you like someone famous. The front desk was amazing and the manager Kyle was fantastic! Cant wait to stay again! Room had an AMAZING view off the 22nd floor!
Comment from Hotel Management
18-Mar-2017 by Mike B, Hotel Management
Thank you for your comments and 5 out of 5 Caleb. So glad you enjoyed the views and we will let Kyle know that his service was appreciated. We love treating all of our guests like "someone famous" and look forward to your next visit!
5out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Great hotel in the heart of downtown

Posted 13-Mar-2017
We live in Seattle and had a weelend getaway in the city. Great service and excellent hotel.
Comment from Hotel Management
15-Mar-2017 by Mike B, Hotel Management
Thank you for the great comments and 5 star review during your recent stay Aran. Our team works hard at providing their Whatever Whenever service, and I will let them know. Make sure you checkout our live music in the Living Room on Fridays and DJ programming on Saturdays, and feel free to take the LIFT home any time. -Mike
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent but without free WiFi.

Posted 25-Jan-2017
Excellent hotel. Clean and very nice staff. Walking distance to Pike Market, Art Museum, Public Library. But, I can't believe the WiFi in room is not Free.
Comment from Hotel Management
27-Jan-2017 by Mike B, Hotel Management
Thank you for the feedback and for choosing W Seattle. So glad you enjoyed our convenient location. We are currently upgrading our WiFi throughout the hotel and SPG members have access to rates that include complimentary WiFi. Hope to see you back again soon.
5out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Classy hotel close to everything!

Posted 23-Dec-2016
This hotel is fantastic! The employees were so helpful and attentive. The valet was quick and painless. The bed was extremely comfortable. We called down for a cork screw. They were up within minutes (we were on the 23rd floor!) to open our bottle for us and left us a corkscrew in case we had another bottle later. Zero complaints. Wonderful stay!
Comment from Hotel Management
27-Dec-2016 by Mike B, Hotel Management
Thank you for your review Todd & Angie, we appreciate the kind words and are so glad that you enjoyed your stay and the attentiveness of our team. We look forward to seeing you again soon. Mike B
5out of 5
by William

Great overnight Stay

Posted 21-Dec-2016 on Hotels
Check in was crowded due to the Thursday nite football game (early check in). Hotel let us pre-register and then texted us when our room was ready (30 mins. later). Everything about our stay was great. Definitely would stay there again.
Comment from Hotel Management
27-Dec-2016 by General Manager, Hotel Management
Thank you for your review William, so glad you enjoyed your stay and we look forward to seeing you next time you are in Seattle.
4out of 5
by A verified traveller

Beautiful hotel with a wonderful staff

Posted 18-Dec-2016 on Hotels
The staff was amazing!!!!!! We had mentioned we were visiting for our honeymoon and they upgraded us for free. They also had cupcakes and a bottle of champagne waiting in our room for us. So sweet! My only issues were the lack of items on the late night menu, the deep soak tub being different than the photo, and the food on both room service and trace menus not being fully descriptive. This hotel is beautiful though and they truly make your stay special!
Comment from Hotel Management
21-Dec-2016 by General Manager, Hotel Management
Thank you for your feedback and congratulations again! So glad you enjoyed our newly renovated guest rooms and the upgrade and champagne. We hope you also had the chance to enjoy the many activities near our downtown location while you were here. We are constantly reviewing our menus and will take your comments into account, and hope to see you on your next visit to Seattle. Mike B.
5out of 5
by A verified traveller

Posted 15-Dec-2016 on Hotels
Comment from Hotel Management
19-Dec-2016 by General Manager, Hotel Management
Thank you for staying with W Seattle and for the 5 stars! Hope you were able to enjoy the weekend music series in our Living Room and we look forward to seeing you back again soon. Mike B
5out of 5
by A verified traveller

Posh and stylish accommodations

Posted 12-Dec-2016 on Hotels
Very nice stylish hotel. the staff was helpful and attentive as well. I will definitely stay again.
Comment from Hotel Management
13-Dec-2016 by General Manager, Hotel Management
Thank you for your feedback we are so glad that you enjoyed your stay, and our newly restyled guest rooms. Our team works hard to provide attentive service and we look forward to welcoming you back again soon. Mike B