Ratings based on 392 Verified Reviews

4.3 out of 5
76% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveller

Posted 12-Apr-2017
The experience as a whole was ok. The really big turn offs were $68 overnight parking and no free wifi.
Comment from Hotel Management
25-Apr-2017 by Mike B, Hotel Management
Thank you for the feedback and we are sorry that your stay didn't live up to expectations. Our team works hard to insure a Wow experience every time, so we will share your feedback so we can improve for your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveller from B

Part of a Great Radiohead Weekend

Posted 11-Apr-2017
Enjoyed the stay as always. Really like the recent touch up to the fitness center, which I always use when I stay at the W.
Comment from Hotel Management
23-Apr-2017 by Mike B, Hotel Management
Thank you for the 5's and the feedback Patrick! So glad you enjoyed your stay and had the chance to enjoy some great music while in town. Hope to see you back again soon.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to century link

Posted 10-Apr-2017
Wonderful happening place. The beds are not as good as they use to be but would still recommend this hotel
Comment from Hotel Management
11-Apr-2017 by Mike B., Hotel Management
Thank you for staying with us and for your feedback. We hope you enjoyed the newly renovated rooms and location of the hotel and hope to welcome you back soon.
3 out of 5
by A verified traveller from San Francisco

$4 water and small beds

Posted 08-Apr-2017
Pros: Good location.
Cons: Advertisement about type of beds through third party vendors. Do not overcharge for simple things such as water.
Location: Close to everything touristy in Seattle.
I booked this hotel through Expedia. I was supposed to get two queen beds but I got two double beds. The bathroom does not vent, and they want to charge you for everything in the room (e.g., $4 dollars for a bottle of regular water).
Comment from Hotel Management
11-Apr-2017 by Mike B, Hotel Management
Thank you for your feedback GV and we apologize if you had received a confirmation with an incorrect bed type. We review the content of these sites regularly but it is possible that we had missed one. Please feel free to reach out to me directly to discuss, so that we can correct the information for future stays.
3 out of 5
by A verified traveller from Seattle

Nice hotel, not exactly as described

Posted 28-Mar-2017
Pros: Location, staff, lounge.
Cons: The prices for extras felt a bit like extortion
Location: Downtown, restaurants, museum, library, theater.
When we arrived we were a little early, opted convenience over value and had our car parked in the lot (total of $68.00 per day). The check in staff was friendly and polite, if slightly scattered. Took all of our information, let us know they would call when the room was ready. Well, they called 30 minutes later, too say they forgot to write our email down, but never called to say the room was ready... we got into our room about 6pm. It was nice, comfortable, and clean. There was no way to close the bathroom door all the way. Also, to advertise the room having a "deep soaking tub" is a total fallacy, the tub was smaller than our standard tub/shower combo at home, and the drain plug didn't even work! So much for soaking. And, we were told there was free wi-fi, but that was a daily charge as well.
Comment from Hotel Management
01-Apr-2017 by Mike B, Hotel Management
Hello Amber, thank you for the feedback on some of the challenges experienced. We will use this information to improve our service and do hope we see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveller from St Helens, OR

Excellent Stay!

Posted 23-Mar-2017
Staff were professional with excellent customer service skills. I will be back!
Comment from Hotel Management
25-Mar-2017 by Mike B, Hotel Management
Thank you for your 5 star review and the great feedback on our customer service skills Robyn, we are so glad you enjoyed your stay with W Seattle. We look forward to welcoming you back very soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Canada

W for Wonderful as Always

Posted 20-Mar-2017
As we've experienced previously, our stay was totally wonderful. The rooms have been recently redone and are even better than before and the staff are always friendly, knowledgeable, and helpful. The lounge is fun and the live music in the lobby/lounge area on Friday night was great. Had breakfast at Trace which was yummy. An all round great experience that we've come to expect at the W.
Comment from Hotel Management
22-Mar-2017 by Mike B., Hotel Management
Thank you for visiting again Loma, we are so glad you had the opportunity to join us for #WLIVE on Friday night. I'll pass your compliments on to our staff, they work hard to keep up on Whats New/Next in our beautiful city. We look forward to your next visit, thank you for the 5!
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Celeb Status

Posted 18-Mar-2017
The minute you pull in they open your door, take your luggage and treat you like someone famous. The front desk was amazing and the manager Kyle was fantastic! Cant wait to stay again! Room had an AMAZING view off the 22nd floor!
Comment from Hotel Management
18-Mar-2017 by Mike B, Hotel Management
Thank you for your comments and 5 out of 5 Caleb. So glad you enjoyed the views and we will let Kyle know that his service was appreciated. We love treating all of our guests like "someone famous" and look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle

Great hotel in the heart of downtown

Posted 13-Mar-2017
We live in Seattle and had a weelend getaway in the city. Great service and excellent hotel.
Comment from Hotel Management
15-Mar-2017 by Mike B, Hotel Management
Thank you for the great comments and 5 star review during your recent stay Aran. Our team works hard at providing their Whatever Whenever service, and I will let them know. Make sure you checkout our live music in the Living Room on Fridays and DJ programming on Saturdays, and feel free to take the LIFT home any time. -Mike
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent but without free WiFi.

Posted 25-Jan-2017
Excellent hotel. Clean and very nice staff. Walking distance to Pike Market, Art Museum, Public Library. But, I can't believe the WiFi in room is not Free.
Comment from Hotel Management
27-Jan-2017 by Mike B, Hotel Management
Thank you for the feedback and for choosing W Seattle. So glad you enjoyed our convenient location. We are currently upgrading our WiFi throughout the hotel and SPG members have access to rates that include complimentary WiFi. Hope to see you back again soon.