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Reviews of The Loyal Inn

2.5 out of 5
The Loyal Inn
2301 8th Ave, Seattle, WA

Reviews

8.2

Very good

Rating 10 - Excellent. 354 out of 1000 reviews" "
Rating 8 - Good. 445 out of 1000 reviews" "
Rating 6 - Okay. 147 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2020
Response from Cody A, Assistant General Manager, The Loyal Inn on 10 Mar 2020
Valued guest, Thank you for staying with us. We appreciate the feedback. Safe travels.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay id highly recommend the loyal inn
Stayed 2 nights in Feb 2020
Response from Cody A, Assistant General Manager, The Loyal Inn on 8 Mar 2020
Valued guest, Thank you for staying with us. We appreciate the feedback and kind words. Next time in Seattle, we look forward to seeing you again. Safe travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location/affordable hotel in Seattle!
Staff was so sweet and actually remember us as we stay here often. The location is excellent, the room was wonderful. I’ve been staying her since 2002 and will continue to do so!
Stayed 1 night in Mar 2020
Response from Cody A, Assistant General Manager, The Loyal Inn on 10 Mar 2020
Valued guest, Thank you for taking the time to leave a review. We appreciate the feedback and kind word you've left about our staff. Being a smaller hotel, it's definitely a great way for us to keep up with our regular guests who are here for business, hospital visits, or just those looking to spend the weekend away in Seattle. Thank you again for your time, and we look forward to your next visit! Until then, we wish you safe and happy travels.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly
Need better WiFi other than that perfect in all ways. Great location
Stayed 3 nights in Mar 2020
Response from Tereza H. on 7 Mar 2020
Christine, Thank you for staying with us! We appreciate the feedback and will most definitely pass it along to our team. We hope to see you again, safe travels!

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Cameron, Thank you for staying with us! We appreciate the feedback and look forward to seeing you again. Safe travels!

10/10 Excellent

Greig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Greig, Thank you for staying with us! We appreciate the feedback and look forward to seeing you again. Safe travels!

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Rachelle, Thank you for staying with us! We appreciate the feedback and look forward to seeing you again. Safe travels!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!
Stayed 1 night in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, Thank you for staying with us! We appreciate the feedback and look forward to seeing you again. Safe travels!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and comfortable in a very good location in Seattle but the breakfast was lacking.
Stayed 2 nights in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued Guest, Thank you for taking the time to write about your experiences at The Executive Inn by the Space Needle. We’ll use your feedback to continue to provide the best possible stay for you and our guest. We hope that in your travels you’ll once again consider us as your choice for lodging accommodations. Thank you again and we wish you safe and happy travels.

8/10 Good

Tyler, Yakima

Travelled with group
Liked: Cleanliness, staff & service, amenities
The breakfast was better than I've seen in other hotels.
Stayed 1 night in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Tyler, Thank you for taking the time to write about your experiences at The Executive Inn by the Space Needle. We’ll use your feedback to continue to provide the best possible stay for you and our guest. We hope that in your travels you’ll once again consider us as your choice for lodging accommodations. Thank you again and we wish you safe and happy travels.

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, Thank you for staying with us! We appreciate the feedback and look forward to seeing you again. Safe travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff was so helpful at check in giving us a discount book for local museums.
Stayed 3 nights in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, Thank you for staying with us. We appreciate the feedback and pleased to hear you enjoyed your stay. Coming in February is always great for visitors and highly recommend it because of Museum Month. Every February we're able to help our guests receive half off admissions into majority of the museums by providing those discount cards, and it's great to hear that you were able to take advantage of it. Thank you for taking the time to leave a review, and we hope to see you again the next time in Seattle. Until then, we wish you safe and happy travels.

4/10 Poor

Verified traveller

Travelled with family
The property itself was decent, but we had a bunch of kids in the room above us who thought it would be "fun" to jump on the beds, yell, stomp and basically keep us awake until the early morning hours all three nights we were there. There was obviously NO adult supervision going on. Someone was also trying to get into our room during the middle of the night and it sacred the living daylights out of my Mother and Aunt who are both elderly. We called down to the front desk twice, but no one seemed to do anything about it. There needs to be more consequences to rude behavior and the disrespect to the other guests who are staying in your hotel. We paid a lot of money to basically never have a nice night of sleep. :(
Stayed 3 nights in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, We’ve received your review of The Executive Inn by the Space Needle and it looks like we dropped the ball on meeting your expectations. We appreciate your feedback, as this is definitely not the experience we want you to have when staying with us. Your feedback will help us improve our operation and rest assured, your comments will be shared with our team. Thank you again for your time, and we hope to see you back with us at The Executive Inn by the Space Needle once again. Safe travels.

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very basic but included in the price so no complaints about that. Older building with a dated look but clean and cozy. Would stay again.
Stayed 1 night in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, Thank you for staying with us! We appreciate the feedback and look forward to your next visit with us. Until then, we wish you safe and happy travels!

8/10 Good

wainwright

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Wainwright, Thank you for staying with us! We appreciate the feedback and look forward to seeing you again. Safe travels!

4/10 Poor

Tammy

Travelled with partner
Disliked: Amenities
Made reservations for Valentine's evening. Was all hyped up for the 24 hr hot tub.which I had Called twice about before arriving on two separate days. Checked into my room about 445 pm was again told about the 24 hr tub by the Front Desk Agent. Go put my luggage away in our room, and go check out this tub..... Just to see an OUT OF ORDER for maintenance!! Are you serious! I paid 150.22 to stay here just because of the tub.... I even bought insurance if needed to cancel up until check in....though i Was thinking ahead, just got over the flu. So wanted a nice evening.very very disappointed with the hospitality here. They could have and should have let me know about the hot tub. Given me the opportunity to cancel and relocate. I work for a motel and know how this hot tub maintenance should have been handled. Front Desk has to wait for mgr. Expedia gave me a measly 50$ coupon.
Stayed 1 night in Feb 2020
Response from Cody A, AGM, The Executive Inn By The Space Needle on 2 Mar 2020
Tammy, We’ve received your review of The Executive Inn by the Space Needle and it looks like we dropped the ball on meeting your expectations. We appreciate your feedback, as this is definitely not the experience we want you to have when staying with us. Your feedback will help us improve our operation and rest assured, your comments will be shared with our team. Thank you again for your time, and we hope to see you back with us at The Executive Inn by the Space Needle once again. Safe travels.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Electricity went out in the room. Heater/AC was very loud when kicked on, woke up every time. Breakfast was good. Bed was comfortable, pillows were not.
Stayed 3 nights in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, We’ve received your review of The Executive Inn by the Space Needle and it looks like we dropped the ball on meeting your expectations. We appreciate your feedback, as this is definitely not the experience we want you to have when staying with us. Your feedback will help us improve our operation and rest assured, your comments will be shared with our team. Thank you again for your time, and we hope to see you back with us at The Executive Inn by the Space Needle once again. Safe travels.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, Thank you for staying with us! We appreciate the feedback and hope to see you again. Safe travels.

8/10 Good

HughJazz, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a decent place to stay. I have been there before
Stayed 3 nights in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
HughJazz, Thank you for staying with us! We appreciate the feedback and hope to see you again. Safe travels.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean and the staff was nice. The walls are paper thin so you hear everything. It wasn't horrible but I wouldn't stay there again.
Stayed 1 night in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, Thank you for staying with us! We appreciate the feedback and look forward to your next visit with us. Until then, we wish you safe and happy travels!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Old. Old. Need to upgrade
Stayed 1 night in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, Thank you for staying with us! We appreciate the feedback and wish you safe and happy travels.

10/10 Excellent

Joe, n Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Location to major attractions was great. Walking distance made it easier see!
Stayed 3 nights in Feb 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Joe, Thank you for staying with us! We appreciate the feedback and look forward to your next visit with us. Until then, we wish you safe and happy travels!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an insects in side the room, my daughter got skin infection let me to go the ER and doctor description cost money . Because of this horrible motel I had booked. This is a horrible triable motel I had ever Booked.
Stayed 1 night in Jan 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, We’ve received your review of The Loyal Inn and it looks like we dropped the ball on meeting your expectations. We appreciate your feedback, as this is definitely not the experience we want you to have when staying with us. Your feedback will help us improve our operation and rest assured, your comments will be shared with our team. Thank you again for your time, and hope all is well, and also wish you safe and happy traveling.

10/10 Excellent

Dimitri, Toronto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for, it's a decent inn. Clean, staff is friendly, nice perk to get a free breakfast. Mattress was very comfortable though and pillows very soft. You'll get a great sleep.
Stayed 4 nights in Jan 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Dimitri, Thank you for taking the time to write about your experiences at The Loyal Inn. We’ll use your feedback to continue to provide the best possible stay for you and our guest. We hope that in your travels you’ll once again consider us as your choice for lodging accommodations. Thank you again and we wish you safe and happy travels.

4/10 Poor

Verified traveller

Stayed 2 nights in Jan 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, Thank you for staying with us. We appreciate the feedback and wish you safe travels.

8/10 Good

Kay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of nearby construction noise. Lots of noise from room above us.
Stayed 2 nights in Jan 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Kay, Thank you for taking the time to write about your experiences at The Executive Inn by the Space Needle. Although I wish we had more control over the construction happening in Downtown Seattle, it's regrettable that you were affected by it. We’ll use your feedback to continue to provide the best possible stay for you and our guest. Such as posting signs and offering ear plugs. We hope that in your travels you’ll once again consider us as your choice for lodging accommodations. Thank you again and we wish you safe and happy travels.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located near tourist attractions such as the Space Needle and Pikes Place Market. We had to pay for parking, but it was reasonable and well lighted. There was street construction going on around the hotel, so accessing the parking lot was not very convenient. Breakfast was sufficient but not excellent.
Stayed 3 nights in Jan 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, Thank you for staying with us! We appreciate the feedback and look forward to your next visit with us. Until then, we wish you safe and happy travels!

10/10 Excellent

Benjamin, Phoenix, Arizona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and clean room. Comfortable bed. I’m happy!!!
Stayed 2 nights in Jan 2020
Response from Chantel G on 31 Jan 2020
Benjamin, We're so glad to see that you enjoyed our breakfast, clean rooms, and cozy beds! We'll happily have you here again the next time you're in Seattle, Just give us a call and thank you for your feedback!

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at a great price!
Compared to the other hotel we stayed at, parking was reasonable easily accessible. The hotel and room were clean and the room comfortable - a little small but decent. Nice environment, very pleased with the location. Used the spa snd gym, I really liked this hotel. Made note to keep on file so when visiting Seattle again, will definitely make arrangements to stay here.
Stayed 1 night in Jan 2020
Response from Chantel G on 31 Jan 2020
James, We're so glad to see that you enjoyed our cozy little property! Especially the shout out to our central location, clean rooms, spa & gym! We work hard to provide each of our guests with the best experience possible and we'd be happy to host you again the next time you're in Seattle, Just give us a call and we'll get you all set. Thank you so much for taking the time to review your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms aren't huge, but are comfortable. Easy access to downtown and Seattle Center/South Lake Union. Enjoyed getting the local paper each morning. I feel it's a good value for the money.
Stayed 3 nights in Jan 2020
Response from Cody A, AGM, The Loyal Inn on 2 Mar 2020
Valued guest, I appreciate you taking the time to tell us about your experience at The Loyal Inn. Your satisfaction and continued trust in us are our top priorities and we look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Such as something small like offering our guests the daily paper. Thank you again for your time, and we look forward to seeing you again soon. Safe travels.

6/10 Okay

GeorgeS., Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally, the room was fine. We were happy to receive a newspaper. The continental breakfast left us cold: muffins, bagels, and waffles. No eggs, yogurt or meat that we could find.
Stayed 1 night in Jan 2020
Response from Chantel G on 1 Feb 2020
GeorgeS, Thank you for taking the time to review your stay! I"m glad to see that you enjoyed our rooms and our morning newspaper, though unfortunate the breakfast was not a hit. I will be looking into options with my team - Thank you for your feedback!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cozy and nearby everything, I would definitely recommend
Stayed 2 nights in Jan 2020
Response from Chantel G on 31 Jan 2020
Thank you so much for taking the time to leave your review, We're so glad our property was cozy and close to everything you needed. Be sure to call us the next time you're in Seattle!

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Chantel G on 30 Jan 2020
Phillip, Thank you for taking the time to leave a review about your stay! We appreciate your feedback and hope to see you soon.

8/10 Good

Kelly, Springfield, OR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location downtown, close to the Space Needle. It smelled a little musty, but was clean. The free breakfast was nice. Parking costs extra.
Stayed 1 night in Jan 2020
Response from Chantel G on 22 Jan 2020
Kelly, Thank you for taking the time to review your stay with us! I'm happy to read that you enjoyed our central location, clean rooms, and free breakfast! Be sure to give us a call the next time you're visiting Seattle.

8/10 Good

Lindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Chantel G on 22 Jan 2020
Lindy, Thank you for taking the time to leave a review of your stay! We appreciate your feedback and we hope to see you the next time you're visiting Seattle.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Chantel G on 21 Jan 2020
Thank you for leaving a review, We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay, very close to all major companies
Stayed 1 night in Jan 2020
Response from Chantel G on 20 Jan 2020
We're glad you enjoyed our central location! We appreciate your feedback and look forward to seeing you next time!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice breakfest,rooms was nice.great location your not that far from the space needle
Stayed 1 night in Jan 2020
Response from Chantel G on 17 Jan 2020
Thank you so much for your kind feedback, We are so happy to see that you enjoyed our central location, nice rooms, breakfast, and great service! Be sure to give us a call the next time you're visiting Seattle.

6/10 Okay

Katherine

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2020
Response from Chantel G on 17 Jan 2020
Katherine, Thank you for taking the time to review your stay, We appreciate your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Chantel G on 17 Jan 2020
Thank you for reviewing your stay with us, We appreciate your feedback!

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Chantel G on 13 Jan 2020
Shelley, Thank you for taking the time to review your stay! We're so glad to hear you enjoyed your time with us and we appreciate your feedback.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the hospital
Everything was great would recommend would stay again excellent
Stayed 3 nights in Jan 2020
Response from Chantel G on 12 Jan 2020
John, I'm so glad to hear that things were excellent! Thank you for taking the time to leave this review. In the event you find yourself in Seattle, give us a call and we will happily get you set up again.

10/10 Excellent

Pearl, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were helpful and the hotel was very clean.
Stayed 3 nights in Jan 2020
Response from Chantel G on 12 Jan 2020
Pearl, We're so glad to hear that our clean property and our friendly team helped make your stay wonderful! Be sure to give us a call the next time you're in the area.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice overnite stay
Staff was excellent. Beds were very comfy. Breakfast was a pretty good assortment. Only thing weird was smell of hallways which could be due to age of building. Manager says he will look into it. Great location to the Space Needle!
Stayed 1 night in Jan 2020
Response from Chantel G on 12 Jan 2020
I'm so glad to hear that you enjoyed your stay! We are looking into the odd smell of the hallways, But we're glad to hear you still found our beds comfy, our team nice, and our breakfast to be good! Be sure to call us the next time you're in the area.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and very helpful with questions about the city and where/what to do as a family.
Stayed 2 nights in Dec 2019
Response from Chantel G on 11 Jan 2020
We're so glad our team was able to help you pick fun things to do on your family trip! Be sure to call us the next time you're in Seattle and we appreciate you taking the time to leave this review.

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the fly booking. Great
Stayed 1 night in Jan 2020
Response from Chantel G on 11 Jan 2020
Dustin, I'm so glad to hear you enjoyed your stay with us! Be sure to give us a call the next time you're in Seattle & we appreciate your feedback.

10/10 Excellent

LORIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room close to everything
Stayed 2 nights in Jan 2020
Response from Chantel G on 11 Jan 2020
Lorie, We're so glad to hear that you enjoyed our rooms and location. Please be sure to give us a call the next time you're visiting Seattle!

8/10 Good

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Chantel G on 5 Jan 2020
Alisha, Thank you for taking the time to leave a review! We appreciate your feedback.