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"The staff was initially ambiguous regarding their early check in policies, there is a “ first come first serve “ policy I personally have not encountered when traveling, staff stated thy would notify when the room was ready, however upon returning to the property 5 hours post arrival it appeared they were going to provide the “ ready “ room to a patron under said policy. I did not receive the “ ready room “ notification until an hour after I had already procured my room key. The room itself was located parallel to the elevator which became a nuisance due to foot traffic. The overall property was well kept, updates are welcoming. "

"Parking was easy but expensive, which is to be expected in Seattle. The hotel was fine for our needs. The thermostat wasn’t working properly but we were there for 2 nights and worked around the problem. An elevator was out of service which made wait times a little longer but again, not a huge inconvenience. We didn’t eat at the restaurants in the hotel because there are endless choices around. The staff were welcoming and checkin was quick and easy. We’ll be staying again next month for Phantom of the Opera, so we’ll see how the second time goes. Overall, no complaints about the hotel. "

"Yes"

"Clean room"

"N/a"

"Nice hotel and very good location. Staff were all very friendly "

"it was all satisfactory "

"Beautiful, classic high-end feel. Heated pool and accommodating spa/salon. Room was very spacious, but the shower/ bath was small & dated. Very easy access to Pike Street and Symphony light rail."

"We had a very nice stay. Beautiful view of the Space Needle. Comfortable beds, very clean room."