The lady a the front desk was absolutely wonderful, I called to let them how that we were going to be late getting there, She said that was fine and that she saw that we had wanted non smoking rooms originally so when one came available she got it for us and we had two rooms but not next to each other so she put us side by side, she did every thing she could to be helpful, that is the kind of employee you want working for you, I didn't get her name, but thank you. Peggy