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"I was transferred to this hotel as the one I booked has closed down. Note that Pullman and Mercure are in 2 separate towers. The Mercure lobby is not as nice but they share facilities. The rooms are as expected, minimalist but the beds are very comfy and the staff are very nice and helpful. The bar and lobby area is absolutely amazing. I will definitely be back "

"When people in the next room were smoking inside it wafted into our room - the staff quickly found us a new room and dealt with the issue quickly - staff on for breakfast were lovely and helpful "

"The room was fabulous, with gorgeous artwork, modern furnishings and everything needed for a lovely stay"

"Enjoyed our stay! "

"The thing that makes Quest Glen Waverley so outstanding is the customer service. The woman who checked me in could not do enough to help me and was incredibly patient and accomodating. The property is a little worn in places but always well cleaned and maintained"

"Staff were extremely helpful always cheerful . Rooms were very nice, comfortable beds. Lots of options at the breakfast buffet "

"Excellent value for money good location , clean and friendly staff "

"Fast wifi and good gym "

"Perfect"