Schwarzenborn Holidays from £93

Ich hatte einen außergewöhnlichen Aufenthalt in diesem Hotel, und das verdanke ich zu einem großen Teil dem exzellenten Service von Frau Anabelle. Vom ersten mirgen nach meiner Ankunft an empfing sie mich mit herzlicher Freundlichkeit und Professionalität, sodass ich mich sofort willkommen fühlte. Während meines gesamten Aufenthalts war Anabelle stets überaus zuvorkommend – sei es mit hilfreichen Empfehlungen, der perfekten Vorbereitung meines Zimmers oder indem sie sich erkundigte, ob alles in Ordnung war. Ihre Liebe zum Detail und ihre freundliche Art trugen maßgeblich zu einem unvergesslichen Aufenthalt bei. Das Hotel selbst war sauber, komfortabel und gut gepflegt, aber der Service von Anabelle machte es zu etwas ganz Besonderem. Sie ist eine echte Bereicherung für das Team, und ihr Engagement hat meinen Aufenthalt insgesamt sehr bereichert. Sincerely Andrea M.

Rooftop sauna area was lovely but pool the floors down sadly. Shocked at being charged 5€ a day for “ energy costs” when checking out!!!! No replacement of coffee pods or tea bags- very mean for a 4 star hotel. We slept ok but some may find train noisy outside our window. Rhine view nice and citibikes to hire on site - very handy and cheap!

Lovely, quiet location right by the river. Local shops are a 5 mins walk away. Nice breakfast set-up where you can sit inside, or outside on a lovely balcony with a few tables.

The Staff were so helpful and so kind. I was traveling alone and I felt so taken care of and safe! I could give this hotel 10 stars if possible. I will be back no doubt about that!

Only light in the room was from desk lamp, floor lamp and bedside lamps. Even with all lamps on, the room was just dimly lit. No dresser for clothes, just a deep, dark cubby cabinet with 1 shelf. Easier to "live" out of our suitcases the 4 nts we were there than have to bend over, searching cabinet with a flashlight for clothes to wear. Breakfast was ok. No traditional German Brötchen. There were some small "voll korn" rolls which were nice, but otherwise just mini kaiser rolls and rolls COVERED in poppy seeds and sesame seeds. By end of breakfast each morning those were the only rolls left. Obviously not a popular item. Suggest they nix those overly seeded rolls for some traditional brötchen. Also no elevator to the ground floor, so had to carry suitcases up/down flight of stairs. Not handicap friendly. Overall rating would be a 3.8.