Schacknow Museum of Fine Arts

The room and view was amazing. I rented the Suite from 06/25/26 thru 06/27/2026. The first night June 25 my birthday at check in time my room was not ready until 5:30 pm. and check in time was at 4:00 pm. I spoke with front desk staff and inquired about food and drink voucher I was provided a bottle of wine. I was informed by staff that the facility was short staff. I got into my room after 5:00 pm and 30 minutes in the room the TV did not work. The manager came up and switch the TV out however he left and the volume on the TV did not work. I contacted the front desk and was informed by staff that there was nothing that can be done because he could not fixed the volume on the TV. I was told to pair the remote control with the TV and I did that and it did not pair. I notified the front desk for two days that I was there and I was unable to watch TV. I had the staff place a note in the computer so that I would not be charged for issues with the TV. On June 26 the electric went out in the Suite and it was out for over 5 hours it was hot, humid. and my steak dinner was ruined in the refrigerator. I notified the front desk and they sent a text to maintenance and no one never came to check the lights. I went out so that I would not have to sit in the dark when I returned to the suite the lights was still out. I went to the front desk staff and I requested maintenance to fix the light a guy was standing at the desk he appeared to be maintenance and he came up to the suite.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

The hotel is in a good area; there is an alley that provides easy access to the beach, and many restaurants are nearby. They charge $37 a day for parking and a fee $ that covers breakfast.