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"This is an old resort. Rooms are musty smelling and very dated. Been at other Rui palaces and this one is very substandard Pools dirty, room keys constantly failing, had to get air conditioner fixed within first day. Restaurants have a very odd booking system. Nonshuttle transportation when booking through Expedia. Not premium alcohol and very weak drinks."

"Muy limpio todo. Muy bonito el lugar, es acogedor "

"The stay here was clean and the staff was great. Wonderful breakfast too!"

"Yes "

"WORST RESORT I HAVE EVER STAY. As a costarican myself. I am embarrassed of the service received from almost everyone that works there. Very dissapointed. "

"No tea in the rooms.no microwave..check in and check out time in 3pm check out time 10.. additional extra charge for one person.When you order a room for one Person with one bed,Why you have to pay for your companion?"

"They served the same food 3 days in a row! Breakfast, lunch and dinner… The ac didn’t work in the room for the first 2 nights. I had to get moved to another room When I booked it said night clubs , seafood nights we never had any of it! The swim up bar closed every day at 6pm This was not an all inclusive hotel!!!! "

"Breakfast was freshly made. Good fruit and coffee. Wait staff was friendly "

"Very family friend, there is only one restaurant but the food is really good. Pool area very nice, and kids friendly. Staff very friendly. Room very clean. "