Sarajevo Tunnel Museum

It's not our first time staying at this hotel, and for good reason. From a clean, spacious, room, to, for us, the convenience of the location, but most of all the courtesy and warmth of the entire staff (everyone at reception, as well as the cleaning and dining room attendants). We couldn't ask for better and will surely be back again. A big thank you to everyone who has made our stays so pleasant, especially Adisa, who always goes above and beyond to ensure we are well taken care of. :)

Everything was amazing, starting from room service to the beautiful pool, and breakfast was delicious.

The staff were amazing, but there were a few little quirks with the room. We had 3 different minor maintenance issues and the room design was a bit odd and everyone should pay attention to the room they book. The ceilings are sloped so even at 5 foot tall, you will be bonking your head. They show photos so it is my fault for not paying attention, but at 5 foot even never had that issue before. Jenn