Sappula

The hotel looks lovely and is set in beautiful grounds but our stay could really have been better. The restaurant was unavailable the both nights we stayed there as it was booked for a private function. In addition, our room was not cleaned during our stay and the toiletries provided were rudimentary. Tea and coffee were not replenished either. I felt for the price paid, the property was not value for money.

Our stay was okay. The hotel room wasn’t bad, the sink was just dirty at the base. They set up a sofa bed even though we had an infant and needed to set up our playpen. But we could have asked them to take it down after check in. The breakfast wasn’t bad, they had a lot of food. Just busy and expensive. We liked the resort itself and the cafe on the beach. Our biggest complaint is the misinformation on the Expedia website. It says there are 4 pools, 1 outdoor pool, and 1 whirlpool. We assumed these were free because it didn’t say anything was extra. However, it was 27€ per person for one day. We opted not to pay that and use the beach instead. They need to clarify this on their Expedia.

Check in was easy and staff were very helpful. Breakfast was very good with lots of options. We had the Barbecue buffet for dinner and we enjoyed the food and live music. We stayed at this place after kids were back at school and the swimming pool was quiet and enjoyable.