Title: Palace Hotel & Spa Monte Rio Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palace Hotel & Spa Monte Rio Family-friendly hotel with full-service spa and free breakfast ![Exterior](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/005c7a23.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/1a9979c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, seasonal outdoor pool](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/78810cfe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Single Room | Minibar, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/1a7750dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/02403200.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palace Hotel & Spa in Monte Rio offers a peaceful garden setting and wellness options. Guests enjoy a continental breakfast, indoor pool, and meals at Restaurante. Free WiFi is available throughout, and there's a coffee shop for casual breaks. 7.4 Good ## Popular amenities - Spa - Room service - Bar - Gym - Pool - Breakfast included ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Double or Twin Room | Minibar, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/e4858013.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room ### Highlights Balcony Soundproofed Air conditioning LCD TV Blackout curtains Bathrobes Private bathroom Bidet - 194 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Single Room | Minibar, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/1a7750dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Balcony Soundproofed Air conditioning LCD TV Blackout curtains Bathrobes Private bathroom Bidet - 194 sq ft - Sleeps 1 - 1 Single Bed ![Suite | Minibar, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/0d9c157e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony Soundproofed Air conditioning LCD TV Blackout curtains Bathrobes Private bathroom Bidet - 269 sq ft - Sleeps 3 - 1 Double Bed ### Triple Room ### Highlights Balcony Soundproofed Air conditioning LCD TV Blackout curtains Bathrobes Private bathroom Bidet - Sleeps 3 - 1 Double Bed OR 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Pedro-Do-Sul-Hotels-Palace-Hotel-Spa-Monte-Rio.h2689008.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Pedro-Do-Sul-Hotels-Palace-Hotel-Spa-Monte-Rio.h2689008.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.74019%2C-8.08468&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E32S99Xt8qFtwBZxgquve6xWRn8=) Estrada da Lameira, Cruzamento com a Variante, Sao Pedro do Sul, 3660-688 #### What's nearby - Termas de Sao Pedro do Sul Hot Springs - 10 min walk - 0.6 miles - Termas De S. Pedro Do Sul - 10 min walk - 0.6 miles - Termas Gardens - 11 min walk - 0.6 miles - Termas de Sao Pedro do Sul Town Square - 13 min walk - 0.7 miles - Viseu City Hall - 28 min drive - 20.8 miles #### Getting around - Porto (OPO-Dr. Francisco de Sa Carneiro) - 86 min drive #### Restaurants - ‪Restaurante Laranjeira - ‬4 min drive - ‪Restaurante São José - ‬3 min drive - ‪S. MACÁRIO - ‬7 min drive - ‪BOTECO - ‬4 min drive - ‪O Solar - ‬12 min drive ## About this property ### Palace Hotel & Spa Monte Rio Family-friendly hotel Take advantage of free continental breakfast, a coffee shop/cafe and a garden at Palace Hotel & Spa Monte Rio. Treat yourself to a massage at the on-site spa. The on-site Regional cuisine restaurant, Conforto de Lafões, offers breakfast, lunch and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar. Additional perks include: - A seasonal outdoor pool and an indoor pool - Free self-parking - A billiards/pool table, meeting rooms and a 24-hour front desk - A lift, a table football and games Room features All 99 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as sound-insulated walls and bathrobes. More conveniences in all rooms include: - Bathrooms with bidets and baths or showers - LCD TVs with satellite channels - Travel cots, daily housekeeping and desks ## Similar properties ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/6000000/5310000/5309200/5309103/c1a85fef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Do Parque - Congress & SPA Sao Pedro do Sul - Pool - Breakfast included - Spa - Parking included 8.2 Very good 28 reviews £92 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=5309103&PinnedHotelID=5309103&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool](https://images.trvl-media.com/lodging/3000000/2430000/2425400/2425392/1633e8d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada de Viseu Viseu - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 555 reviews £82 includes taxes & fees 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=2425392&PinnedHotelID=2425392&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/40000000/39130000/39127700/39127665/0a9b5e99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palace Hotel Astúrias & Spa Castro Daire - Pool - Breakfast included - Spa - Parking included 7.6 Good 15 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=39127665&PinnedHotelID=39127665&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna](https://images.trvl-media.com/lodging/1000000/50000/46700/46614/06d6a728.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Grão Vasco Historic Hotel & Spa Viseu - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 231 reviews £82 includes taxes & fees 7 Nov - 8 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=46614&PinnedHotelID=46614&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4490000/4482200/4482127/9689b12b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### INATEL Palace S Pedro Do Sul Sao Pedro do Sul - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 28 reviews £57 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=4482127&PinnedHotelID=4482127&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/460000/455200/455103/f487fae9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Montebelo Viseu Congress Hotel & Spa Viseu - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 111 reviews £102 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=455103&PinnedHotelID=455103&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/40000000/39570000/39565600/39565517/5d28fc87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paço Lafoes Sao Pedro do Sul - Breakfast included - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 4 reviews £50 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=39565517&PinnedHotelID=39565517&HadPinnedHotel=true®ionId=-1&adults=2) ![LCD TV](https://images.trvl-media.com/lodging/108000000/107170000/107164800/107164767/39a2ca1b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa da Escola Vouzela - Pet-friendly - Parking included - Free WiFi - Air conditioning 10 Exceptional 4 reviews £51 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=107164767&PinnedHotelID=107164767&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8040000/8037000/8036951/147bfd09.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viseu Garden Hotel Viseu - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.8 Good 174 reviews £53 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=8036951&PinnedHotelID=8036951&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18350000/18344800/18344723/abc10f0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Solar da Capela Sao Pedro do Sul - Parking included - Free WiFi - Air conditioning - Game room 9.6 Exceptional 28 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=18344723&PinnedHotelID=18344723&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free continental breakfast available daily 7:30 AM to 9:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Conforto de Lafões ### Things to do - Billiards/pool table - Children's pool - Foosball table - Full-service spa - Games - Health club - Indoor pool - Seasonal outdoor pool ### Family friendly - Children's pool - Indoor pool - Rollaway/extra bed (surcharge) - Seasonal outdoor pool - Soundproofed rooms - Travel cot ### Conveniences - 24-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 24-hour business centre - Meeting rooms ### Outdoors - Garden ### Full-service spa - Hot tub - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 45 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Pool fee: EUR 14 per person, per night We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: EUR 45 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from June to September Pool access available from 8 AM to 8 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Monte Rio Hotel Sao Pedro Do Sul Monte Rio Sao Pedro Do Sul Palace Hotel Monte Rio Sao Pedro do Sul Palace Hotel Monte Rio Palace Monte Rio Sao Pedro do Sul Palace Monte Rio Palace Hotel Spa Monte Rio & Spa Monte Sao Pedro Do Sul Palace Hotel & Spa Monte Rio Hotel Palace Hotel & Spa Monte Rio Sao Pedro do Sul Palace Hotel & Spa Monte Rio Hotel Sao Pedro do Sul ## Frequently asked questions ### Does Palace Hotel & Spa Monte Rio have a pool? > Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 8 AM to 8 PM. ### Is Palace Hotel & Spa Monte Rio pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Palace Hotel & Spa Monte Rio? > Self-parking is free at this property. ### What time is check-in at Palace Hotel & Spa Monte Rio? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Palace Hotel & Spa Monte Rio? > Checkout is at noon. ### Where is Palace Hotel & Spa Monte Rio located? > This family-friendly Sao Pedro do Sul hotel is within a 15-minute walk of Termas de Sao Pedro do Sul Hot Springs, Termas De S. Pedro Do Sul and Termas Gardens. Termas de Sao Pedro do Sul Town Square is 0.6 mi (1 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palace Hotel & Spa Monte Rio Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 9 8 - Good 18 6 - Okay 7 4 - Poor 5 2 - Terrible 2 ### 8.0/10 Cleanliness ### 7.2/10 Staff & service ### 7.4/10 Amenities ### 7.2/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 6/10 Okay #### Mafalda 2 Sept 2025 Liked: Cleanliness, staff & service The Hotel is clean but very outdated, the breakfast is excellent ##### Mafalda Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Markus 2 Jun 2025 Liked: Cleanliness, staff & service, room comfort Bisschen "altbacken" aber nett ##### Markus Stayed 1 night in May 2025 ### 8/10 Good #### LUIS 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Rececionistas simpáticas. Quartos confortáveis, mas o acesso à piscina muito caro. Se levassem menos, talvez fosse mais vantajoso, do que ter a piscina vazia. Bom pequeno almoço. Longe do centro. ##### LUIS Stayed 1 night in Nov 2024 ### 4/10 Poor #### José 2 Oct 2024 Disliked: Cleanliness, amenities Établissement avec piscine payante à l’heure. Bruyant et accueil froid Emplacement non adapté aux touristes ##### José Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Petya 19 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general bien, Pero me parece un poco excesivo el precio de los servicios de la piscina, interior, gimnasio y masajes. Estaría bien que te dejara una hora gratuita para disfrutar un poco de la piscina interior ##### Petya Stayed 3 nights in Aug 2024 ### 6/10 Okay #### Isabel 6 Aug 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Agradável e simples mas caro O hotel é agradável mas não nos deram acesso a piscina. Pediram pagamento extra. Em lado nenhum dizia que não estava incluído por isso achei enganoso. ##### Isabel Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Aaron 5 May 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### 4 stars lol? Not even close This was a funky place for sure. I understand as a frequent traveler that you can’t compare every property on the same scale but even taking this quirky little town into the formula, my biggest issue was expectation. Simply put it was so underwhelming compared to how the place sells itself. This is a place for older folks and families to come and enjoy hot pool treatments, just like every other hotel in San Pedro do sul. But the entire condition of the place was like a run down Motel 6 with a fancy indoor pool. I don’t think a single thing in this hotel has been repaired or updated since the mid nineties, they lock the main door at night, so sometimes you have to call a number to get let someone to open it, and we got stuck outside twice calling for over 20 minutes until someone opened it. However, the staff was INCREDIBLY nice and accommodating however they could be. They were as sweet and pleasant as any hospitality staff I’ve ever met, so I can’t completely roast the place. I think the thing that got me and others that have visited is they boast REAL heavy about their 4 stars. Which is hilarious. That is supposed to be an international symbol of quality and expectation. This is a 2, mayyyybe 3 star at best with a superb staff and a fancy indoor pool. I think they need to either remodel the place and truly make it a 4 star, or relax on the 4 star boasting and get real. I recommend the former, as this is a vacation town and they should capitalize on that. ##### Aaron Stayed 5 nights in Apr 2024 ### 8/10 Good #### Paulo 7 Jun 2021 Liked: Cleanliness, staff & service #### Não merece as 4 estrelas... Apesar da simpatia dos funcionários, são os pormenores que constroem uma boa estadia. Não se compreende a profusão de papeis A4 colados nas paredes dentro de micas amarrotadas, os cartões de acesso aos quartos em mau estado e com papeis colados (o custo de cada cartão é inferior a 0,50€…). Nos quartos, não se compreende a falta do diretório e menu de serviços, um WiFi sofrível, que não sejam disponibilizados roupões e chinelos e, o sabonete líquido e o shampoo a granel em dispensadores ordinários. Não se compreende que o acesso à piscina interior e ao snooker sejam pago (Em mais de 30 anos de viagens, esta foi inédita!), que a área da piscina exterior esteja com ar abandonado e que o SPA e o ginásio estejam encerrados sem que seja dada qualquer informação prévia. Não se compreende a falta de variedade do pequeno-almoço e que o suposto sumo de laranja seja um refrigerante. Não se compreende que seja anunciado um restaurante com sabores tradicionais e regionais, quando o serviço é num espaço de refeições partilhado, limitado a um prato de peixe e outro de carne. Enfim, não se compreende este nível de desatenção aos pormenores por quem gere o hotel. A seu favor, a área dos quartos e uma piscina interior que é, simplesmente, a melhor que até hoje conheci, mas mesmo assim, as desatenções continuam: Apenas 3 espreguiçadeiras para a totalidade dos hospedes… Ainda por cima espreguiçadeiras com colchão de espuma numa zona de alta temperatura e humidade? Onde andam as 4 estrelas? ##### Paulo Stayed 2 nights in Jun 2021 ### 8/10 Good #### Sandra 12 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel e SPA 5 estrelas Hotel agradável, pessoal muito simpático, e a piscina do SPA é muito boa, recomendo a quem queira passar uns momentos relaxantes em família. ##### Sandra Stayed 1 night in Feb 2020 ### 8/10 Good #### Rubén 22 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general el hotel está bien, usamos el spa y estuvo muy bien, el menú de cena nos gusto era muy completo, quizá por poner un pero el baño que nos tocó igual era un poco básico en comparación al resto del hotel. ##### Rubén Stayed 2 nights in Jan 2020 ### 8/10 Good #### Liliana 5 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom Nada a apontar está tudo ok ##### Liliana Stayed 1 night in Jan 2020 ### 8/10 Good #### Cristina 21 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito agradável Foi muito bom. Fui muito bem recebida e o quarto era ótimo. ##### Cristina Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 4 Nov 2019 Liked: Cleanliness, staff & service, room comfort #### Estancia agradable Buen buffet, habitación silenciosa. La sauna de vapor no funcionaba, y la de aire caliente, sin luz, termómetro y temperatura baja. ##### Verified traveller Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Carlos, Lisboa 12 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BOM Hotel agradável confortável e bom atendimento ##### Carlos ### 8/10 Good #### António, Porto 4 Jul 2016 Liked: Staff & service, property conditions & facilities #### Bom descanso. Local calmo, bom para descansar. Termas perto, bom para umas caminhadas e muita natureza perto do Hotel. ##### António ### 8/10 Good #### Verified traveller 29 Apr 2016 Liked: Cleanliness, property conditions & facilities, room comfort Hotel calme, chambre confortable, très bon buffet de petit-déjeuner. Devraient rappeler dans l'ascenceur que la salle de petit déjeuner se trouve au 5e étage. C'est bien dit à l'accueil à l'arrivée mais on n'y pense pas le matin... ##### Verified traveller ### 4/10 Poor #### Sergio, Braga 17 Feb 2016 Liked: Cleanliness, room comfort Disliked: Staff & service #### Razoavelmente confortável para um hotel 4estrelas não corresponde ao exigido ##### Sergio ### 2/10 Terrible #### Verified traveller 3 Oct 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Primeiro foi me dado um quarto que estava ocupado. Segundo foi me dado um quarto no qual a porta não fechava. Depois foi para outro quarto que as 17 horas ainda estavam a limpar o quarto. Água da piscina interior fria. Não sei como classificam este hotel de 4 estrelas. ##### Verified traveller ### 4/10 Poor #### Maria José, Vila Nova de Gaia 23 Aug 2015 Disliked: Staff & service #### Gostaria de ter estado num hotel de 4 estrelas Constantes deficiências para um hotel que se pretende de 4 estrelas. Quartos por arrumar até às 19 horas. Falta de profissionalismo da receção. Incapacidade para resolver problemas. Longas esperas na receção e no bar. Cartões eletrónicos para abertura dos quartos que não funcionavam. Dificuldade na reposição de alimentos ao pequeno-almoço e jantar. Piscina exterior mínima, sem espaço para colocar as toalhas ou as camas que eram em número de quatro e partidas, total falta de privacidade, pois era aberta para a rua. ##### Maria José ### 2/10 Terrible #### Verified traveller 22 Aug 2015 Disliked: Staff & service #### Péssima Péssimo. Reservámos uma suite com varanda pra duas noites e, à chegada ao hotel, não havia suites disponíveis. Acabámos por ficar uma noite num quarto com janela, outra, num com varanda. O autoclismo de um dos quartos estava avariado e a confusão/desorganização eram tais que uma funcionária nos entrou pelo quarto dentro invadindo a nossa privacidade. A acrescer a toda esta odisseia, há ainda a registar o modo como fomos atendidos à chegada. Catastrófico! A não repetir e de todo a recomendar. Porque para calibre de hotel de 4 estrelas, no minimo três, devem ter-se sumido no balneario da rainha. ##### Verified traveller ### 4/10 Poor #### Sérgio 30 Jun 2015 Disliked: Staff & service, property conditions & facilities #### !!! Não consigo compreender como é que um Hotel de 4 estrelas tem várias coisas partidas dentro do quarto. No WC - pega do chuveiro + os tampões e escorredores da água + tampa detector incêndios Quarto - tampa detector incêndios + tomadas na parede junto à TV Não só dá uma péssima imagem como pode ser perigoso, principalmente para as crianças. Poucos funcionários. ##### Sérgio ### 6/10 Okay #### Susana, Porto 5 Jun 2015 #### Hotel razoável mas não com serviço de 4 estrelas A casa de banho era antiga e faltaram os artigos de higiene que estão habitualmente disponíveis no WC. ##### Susana ### 8/10 Good #### Verified traveller 24 May 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Qualité Accueil un peu froid, piscine très chère pour une seule heure et par personne ... L'établissement en revanche est impeccable, les chambres spacieuses et propres. Le petit déjeuner classique mais correct. ##### Verified traveller ### 6/10 Okay #### Ernesto, Vila Nova Gaia 9 Apr 2015 Liked: Cleanliness, property conditions & facilities, room comfort #### Hotel fraco e desajustado face à concorrencia. Para um hotel de 4 estrelas o pessoal do staff apresenta falta de simpatia, cordialidade, no fundo falta de formação. O quarto ficava situado muito longe do elevador e os corredores longos não tinham luz, o que dava ao hotel um aspeto deserto. ##### Ernesto ### 10/10 Excellent #### Verified traveller 20 Feb 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bastante bom... O hotel é muito bom e com boas áreas. O espaço envolvente também é bastante bonito embora nos quartos virados para as traseiras só se veja o telhado. Os quartos são bastante espaçosos, confortáveis e limpos mas têm pouco isolamento sonoro. ##### Verified traveller