Title: Palace Hotel & Spa Monte Rio Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6124903&destination=Sao+Pedro+do+Sul%2C+Viseu+District%2C+Portugal&selected=2689008&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palace Hotel & Spa Monte Rio Travelers find a peaceful escape at this Monte Rio retreat where spa treatments soothe tired muscles and the garden provides a quiet spot to unwind ## Photo gallery for Palace Hotel & Spa Monte Rio ![Indoor pool, seasonal outdoor pool - Palace Hotel & Spa Monte Rio (Sao Pedro do Sul)](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/2922355b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite | Minibar, desk, blackout curtains, soundproofing - Palace Hotel & Spa Monte Rio (Sao Pedro do Sul)](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/0d9c157e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Palace Hotel & Spa Monte Rio (Sao Pedro do Sul)](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/9fe2fc7d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Palace Hotel & Spa Monte Rio (Sao Pedro do Sul)](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/5cba9d5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Palace Hotel & Spa Monte Rio (Sao Pedro do Sul)](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/1a9979c3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palace Hotel & Spa in Monte Rio offers a peaceful garden setting and wellness options. Guests enjoy a continental breakfast, indoor pool, and meals at Restaurante. Free WiFi is available throughout, and there's a coffee shop for casual breaks. ## Reviews 7.4 Good ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Mar 17 - Mar 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 18 - Mar 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Double or Twin Room ![Double or Twin Room | Minibar, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/e4858013.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room - 194 sq ft - Sleeps 3 - 1 Double Bed OR 2 Single Beds ### View all photos for Single Room ![Single Room | Minibar, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/1a7750dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room - 194 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Suite ![Suite | Minibar, desk, blackout curtains, soundproofing](https://images.trvl-media.com/lodging/3000000/2690000/2689100/2689008/0d9c157e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - 269 sq ft - Sleeps 3 - 1 Double Bed ### Triple Room - Sleeps 3 - 1 Double Bed OR 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSao-Pedro-Do-Sul-Hotels-Palace-Hotel-Spa-Monte-Rio.h2689008.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSao-Pedro-Do-Sul-Hotels-Palace-Hotel-Spa-Monte-Rio.h2689008.Hotel-Information) ## About the area Sao Pedro do Sul is home to Palace Hotel & Spa Monte Rio. Museu do Caramulo and Museu Grao Vasco are cultural highlights, and some of the area's attractions include Termas De S. Pedro Do Sul and Labirinto. Travelling with kids? Consider Jardim das Mães and Complexo Desportivo do Fontelo. [Visit our Sao Pedro do Sul travel guide](https://www.expedia.co.uk/Sao-Pedro-Do-Sul.dx6124903) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C40.74019%2C-8.08468&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=E32S99Xt8qFtwBZxgquve6xWRn8=) Estrada da Lameira, Cruzamento com a Variante, Sao Pedro do Sul, 3660-688 ### What's nearby - Termas de Sao Pedro do Sul Hot Springs 10 min walk \- 0.6 miles - Termas De S. Pedro Do Sul 10 min walk \- 0.6 miles - Termas Gardens 11 min walk \- 0.6 miles - Termas de Sao Pedro do Sul Town Square 13 min walk \- 0.7 miles - Viseu Cathedral 28 min drive \- 20.8 miles ### Getting around - Porto (OPO-Dr. Francisco de Sa Carneiro) 95 min drive ### Restaurants - Restaurante Laranjeira 4 min drive - BOTECO 4 min drive - S. MACÁRIO 7 min drive - Restaurante São José 3 min drive - Lojinha dos Doces 11 min walk ## About this property ### Palace Hotel & Spa Monte Rio Family-friendly hotel Take advantage of free continental breakfast, a coffee shop/cafe and a garden at Palace Hotel & Spa Monte Rio. Treat yourself to a massage at the on-site spa. The on-site Regional cuisine restaurant, Conforto de Lafões, offers breakfast, lunch and dinner. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar. Additional perks include: - A seasonal outdoor pool and an indoor pool - Free self-parking - Games, meeting rooms and a table football - A 24-hour front desk, a lift and a billiards/pool table Room features All 99 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as sound-insulated walls and bathrobes. More conveniences in all rooms include: - Bathrooms with bidets and baths or showers - LCD TVs with satellite channels - Travel cots, daily housekeeping and desks ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/6000000/5310000/5309200/5309103/f3ba86da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Do Parque - Congress & SPA Sao Pedro do Sul - Pool - Breakfast included - Spa - Parking included 8.2 Very good 32 reviews £89 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=5309103&PinnedHotelID=5309103&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4490000/4482200/4482127/f767fa60.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### INATEL Palace S Pedro Do Sul Sao Pedro do Sul - Pool - Breakfast included - Parking included - Free Wi-Fi 8.8 Excellent 31 reviews £58 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=4482127&PinnedHotelID=4482127&HadPinnedHotel=true®ionId=-1&adults=2) ![Double or Twin Room | Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/19000000/18350000/18344800/18344723/eeae3598.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Solar da Capela Sao Pedro do Sul - 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20 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=34758942&PinnedHotelID=34758942&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/88000000/87730000/87724100/87724055/1031fd32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luna Hotel de Tábua Tábua - Pool - Hot tub - Breakfast included - Spa 9.2 Wonderful 49 reviews £57 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=87724055&PinnedHotelID=87724055&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2430000/2425400/2425392/82f90f59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada de Viseu Viseu - Pool - Hot tub - Spa - Pet-friendly 9.6 Exceptional 567 reviews £86 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=2425392&PinnedHotelID=2425392&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, open 8 AM to 9 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/460000/455200/455103/49b8de7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Montebelo Viseu Congress Hotel & Spa Viseu - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 116 reviews £101 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=455103&PinnedHotelID=455103&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/40000000/39570000/39565600/39565517/5d28fc87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paço Lafoes Sao Pedro do Sul - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 5 reviews £55 includes taxes & fees 26 Mar - 27 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=39565517&PinnedHotelID=39565517&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite | Pillow-top beds, desk, soundproofing, free WiFi](https://images.trvl-media.com/lodging/2000000/1760000/1753000/1752929/cdae3f49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Avenida Boutique Hotel Viseu - Breakfast included - Free Wi-Fi - Air-conditioning - Laundry room 9.0 Wonderful 96 reviews £78 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=1752929&PinnedHotelID=1752929&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=2689008&PinnedHotelID=2689008&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2689008,5309103,4482127,18344723,2540952) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free continental breakfast available daily 7:30 AM to 9:30 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Conforto de Lafões ### Things to do - Billiards/pool table - Children's pool - Foosball table - Full-service spa - Games - Health club - Indoor pool - Seasonal outdoor pool ### Family friendly - Children's pool - Indoor pool - Rollaway/extra bed (surcharge) - Seasonal outdoor pool - Soundproofed rooms - Travel cot ### Conveniences - 24-hour front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - 24-hour business centre - Meeting rooms ### Outdoors - Garden ### Full-service spa - Hot tub - Massage - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Desk - Iron/ironing board on request - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 45 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Rollaway bed fee: EUR 45 per night - Pool fee: EUR 14 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a carbon monoxide detector, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from June to September Pool access available from 8 AM to 8 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Monte Rio Hotel Sao Pedro Do Sul Monte Rio Sao Pedro Do Sul Palace Hotel Monte Rio Sao Pedro do Sul Palace Hotel Monte Rio Palace Monte Rio Sao Pedro do Sul Palace Monte Rio Palace Hotel Spa Monte Rio & Spa Monte Sao Pedro Do Sul Palace Hotel & Spa Monte Rio Hotel Palace Hotel & Spa Monte Rio Sao Pedro do Sul Palace Hotel & Spa Monte Rio Hotel Sao Pedro do Sul ## Frequently asked questions ### Does Palace Hotel & Spa Monte Rio have a pool? ### Is Palace Hotel & Spa Monte Rio pet-friendly? ### How much is parking at Palace Hotel & Spa Monte Rio? ### What time is check-in at Palace Hotel & Spa Monte Rio? ### What time is check-out at Palace Hotel & Spa Monte Rio? ### Where is Palace Hotel & Spa Monte Rio located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palace Hotel & Spa Monte Rio Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.4 Location ### 7.4 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 10 8 - Good 18 6 - Okay 8 4 - Poor 6 2 - Terrible 2 ## Reviews Verified ### 6/10 Okay #### Mafalda 2 Sept 2025 Liked: Cleanliness, staff & service The Hotel is clean but very outdated, the breakfast is excellent ##### Mafalda Stayed 1 night in Aug 2025 Verified ### 6/10 Okay #### Aaron 5 May 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### 4 stars lol? Not even close This was a funky place for sure. I understand as a frequent traveler that you can’t compare every property on the same scale but even taking this quirky little town into the formula, my biggest issue was expectation. Simply put it was so underwhelming compared to how the place sells itself. This is a place for older folks and families to come and enjoy hot pool treatments, just like every other hotel in San Pedro do sul. But the entire condition of the place was like a run down Motel 6 with a fancy indoor pool. I don’t think a single thing in this hotel has been repaired or updated since the mid nineties, they lock the main door at night, so sometimes you have to call a number to get let someone to open it, and we got stuck outside twice calling for over 20 minutes until someone opened it. However, the staff was INCREDIBLY nice and accommodating however they could be. They were as sweet and pleasant as any hospitality staff I’ve ever met, so I can’t completely roast the place. I think the thing that got me and others that have visited is they boast REAL heavy about their 4 stars. Which is hilarious. That is supposed to be an international symbol of quality and expectation. This is a 2, mayyyybe 3 star at best with a superb staff and a fancy indoor pool. I think they need to either remodel the place and truly make it a 4 star, or relax on the 4 star boasting and get real. I recommend the former, as this is a vacation town and they should capitalize on that. ##### Aaron Stayed 5 nights in Apr 2024 Verified ### 10/10 Excellent #### Markus 2 Jun 2025 Liked: Cleanliness, staff & service, room comfort Bisschen "altbacken" aber nett ##### Markus Stayed 1 night in May 2025 Verified ### 8/10 Good #### LUIS 2 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Rececionistas simpáticas. Quartos confortáveis, mas o acesso à piscina muito caro. Se levassem menos, talvez fosse mais vantajoso, do que ter a piscina vazia. Bom pequeno almoço. Longe do centro. ##### LUIS Stayed 1 night in Nov 2024 Verified ### 4/10 Poor #### José 2 Oct 2024 Disliked: Cleanliness, amenities Établissement avec piscine payante à l’heure. Bruyant et accueil froid Emplacement non adapté aux touristes ##### José Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### Petya 19 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general bien, Pero me parece un poco excesivo el precio de los servicios de la piscina, interior, gimnasio y masajes. Estaría bien que te dejara una hora gratuita para disfrutar un poco de la piscina interior ##### Petya Stayed 3 nights in Aug 2024 Verified ### 6/10 Okay #### Isabel 6 Aug 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Agradável e simples mas caro O hotel é agradável mas não nos deram acesso a piscina. Pediram pagamento extra. Em lado nenhum dizia que não estava incluído por isso achei enganoso. ##### Isabel Stayed 2 nights in Jul 2024 Verified ### 8/10 Good #### Paulo 7 Jun 2021 Liked: Cleanliness, staff & service #### Não merece as 4 estrelas... Apesar da simpatia dos funcionários, são os pormenores que constroem uma boa estadia. Não se compreende a profusão de papeis A4 colados nas paredes dentro de micas amarrotadas, os cartões de acesso aos quartos em mau estado e com papeis colados (o custo de cada cartão é inferior a 0,50€…). Nos quartos, não se compreende a falta do diretório e menu de serviços, um WiFi sofrível, que não sejam disponibilizados roupões e chinelos e, o sabonete líquido e o shampoo a granel em dispensadores ordinários. Não se compreende que o acesso à piscina interior e ao snooker sejam pago (Em mais de 30 anos de viagens, esta foi inédita!), que a área da piscina exterior esteja com ar abandonado e que o SPA e o ginásio estejam encerrados sem que seja dada qualquer informação prévia. Não se compreende a falta de variedade do pequeno-almoço e que o suposto sumo de laranja seja um refrigerante. Não se compreende que seja anunciado um restaurante com sabores tradicionais e regionais, quando o serviço é num espaço de refeições partilhado, limitado a um prato de peixe e outro de carne. Enfim, não se compreende este nível de desatenção aos pormenores por quem gere o hotel. A seu favor, a área dos quartos e uma piscina interior que é, simplesmente, a melhor que até hoje conheci, mas mesmo assim, as desatenções continuam: Apenas 3 espreguiçadeiras para a totalidade dos hospedes… Ainda por cima espreguiçadeiras com colchão de espuma numa zona de alta temperatura e humidade? Onde andam as 4 estrelas? ##### Paulo Stayed 2 nights in Jun 2021 Verified ### 8/10 Good #### Sandra 12 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel e SPA 5 estrelas Hotel agradável, pessoal muito simpático, e a piscina do SPA é muito boa, recomendo a quem queira passar uns momentos relaxantes em família. ##### Sandra Stayed 1 night in Feb 2020 Verified ### 8/10 Good #### Rubén 22 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general el hotel está bien, usamos el spa y estuvo muy bien, el menú de cena nos gusto era muy completo, quizá por poner un pero el baño que nos tocó igual era un poco básico en comparación al resto del hotel. ##### Rubén Stayed 2 nights in Jan 2020 Verified ### 8/10 Good #### Liliana 5 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom Nada a apontar está tudo ok ##### Liliana Stayed 1 night in Jan 2020 Verified ### 8/10 Good #### Cristina 21 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito agradável Foi muito bom. Fui muito bem recebida e o quarto era ótimo. ##### Cristina Stayed 1 night in Nov 2019 Verified ### 10/10 Excellent #### Verified traveller 4 Nov 2019 Liked: Cleanliness, staff & service, room comfort #### Estancia agradable Buen buffet, habitación silenciosa. La sauna de vapor no funcionaba, y la de aire caliente, sin luz, termómetro y temperatura baja. ##### Verified traveller Stayed 2 nights in Nov 2019 Verified ### 10/10 Excellent #### Carlos 12 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### BOM Hotel agradável confortável e bom atendimento ##### Carlos Verified ### 8/10 Good #### António 4 Jul 2016 Liked: Staff & service, property conditions & facilities #### Bom descanso. Local calmo, bom para descansar. Termas perto, bom para umas caminhadas e muita natureza perto do Hotel. ##### António Verified ### 8/10 Good #### Verified traveller 29 Apr 2016 Liked: Cleanliness, property conditions & facilities, room comfort Hotel calme, chambre confortable, très bon buffet de petit-déjeuner. Devraient rappeler dans l'ascenceur que la salle de petit déjeuner se trouve au 5e étage. C'est bien dit à l'accueil à l'arrivée mais on n'y pense pas le matin... ##### Verified traveller Verified ### 4/10 Poor #### Sergio 17 Feb 2016 Liked: Cleanliness, room comfort Disliked: Staff & service #### Razoavelmente confortável para um hotel 4estrelas não corresponde ao exigido ##### Sergio Verified ### 2/10 Terrible #### Verified traveller 3 Oct 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Primeiro foi me dado um quarto que estava ocupado. Segundo foi me dado um quarto no qual a porta não fechava. Depois foi para outro quarto que as 17 horas ainda estavam a limpar o quarto. Água da piscina interior fria. Não sei como classificam este hotel de 4 estrelas. ##### Verified traveller Verified ### 4/10 Poor #### Maria José 23 Aug 2015 Disliked: Staff & service #### Gostaria de ter estado num hotel de 4 estrelas Constantes deficiências para um hotel que se pretende de 4 estrelas. Quartos por arrumar até às 19 horas. Falta de profissionalismo da receção. Incapacidade para resolver problemas. Longas esperas na receção e no bar. Cartões eletrónicos para abertura dos quartos que não funcionavam. Dificuldade na reposição de alimentos ao pequeno-almoço e jantar. Piscina exterior mínima, sem espaço para colocar as toalhas ou as camas que eram em número de quatro e partidas, total falta de privacidade, pois era aberta para a rua. ##### Maria José Verified ### 2/10 Terrible #### Verified traveller 22 Aug 2015 Disliked: Staff & service #### Péssima Péssimo. Reservámos uma suite com varanda pra duas noites e, à chegada ao hotel, não havia suites disponíveis. Acabámos por ficar uma noite num quarto com janela, outra, num com varanda. O autoclismo de um dos quartos estava avariado e a confusão/desorganização eram tais que uma funcionária nos entrou pelo quarto dentro invadindo a nossa privacidade. A acrescer a toda esta odisseia, há ainda a registar o modo como fomos atendidos à chegada. Catastrófico! A não repetir e de todo a recomendar. Porque para calibre de hotel de 4 estrelas, no minimo três, devem ter-se sumido no balneario da rainha. ##### Verified traveller Verified ### 4/10 Poor #### Sérgio 30 Jun 2015 Disliked: Staff & service, property conditions & facilities #### !!! Não consigo compreender como é que um Hotel de 4 estrelas tem várias coisas partidas dentro do quarto. No WC - pega do chuveiro + os tampões e escorredores da água + tampa detector incêndios Quarto - tampa detector incêndios + tomadas na parede junto à TV Não só dá uma péssima imagem como pode ser perigoso, principalmente para as crianças. Poucos funcionários. ##### Sérgio Verified ### 6/10 Okay #### Susana 5 Jun 2015 #### Hotel razoável mas não com serviço de 4 estrelas A casa de banho era antiga e faltaram os artigos de higiene que estão habitualmente disponíveis no WC. ##### Susana Verified ### 8/10 Good #### Verified traveller 24 May 2015 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Qualité Accueil un peu froid, piscine très chère pour une seule heure et par personne ... L'établissement en revanche est impeccable, les chambres spacieuses et propres. Le petit déjeuner classique mais correct. ##### Verified traveller Verified ### 6/10 Okay #### Ernesto 9 Apr 2015 Liked: Cleanliness, property conditions & facilities, room comfort #### Hotel fraco e desajustado face à concorrencia. Para um hotel de 4 estrelas o pessoal do staff apresenta falta de simpatia, cordialidade, no fundo falta de formação. O quarto ficava situado muito longe do elevador e os corredores longos não tinham luz, o que dava ao hotel um aspeto deserto. ##### Ernesto Verified ### 10/10 Excellent #### Verified traveller 20 Feb 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bastante bom... O hotel é muito bom e com boas áreas. O espaço envolvente também é bastante bonito embora nos quartos virados para as traseiras só se veja o telhado. 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