São Fidélis Holidays from £423

I don’t think the hotel can really be considered a 5‑star property. The staff is good, but the hotel needs maintenance, especially the air conditioning. Also, the bathroom cleaning needs improvement — there are areas with mold. In any case, the stay was pleasant. Breakfast was good, and the customer service and security are impeccable.

It was a beautiful property but the breakfast was very expensive compared to other properties in the area that provided the same type of breakfast but it was included in the rate. But other than that the staff were great, the location fantastic and the food and wine were very good. Would recommend it.

The room was clean and in excellent condition, with beverages available all day in the minibar. The hotel itself was very clean and well-maintained.The Signature pool was fantastic, and the quality of the beverages there was excellent (Grey Goose and other premium options). The beach service for Signature guests was also very good. In general, the food throughout the resort was very good.Minor complaints:The food at the beach and pool bars was only average. However, you can always go to the beach buffet or the main resort buffet if you want something more substantial. It was difficult to get a table at the à la carte restaurants more than once. The concierge tried hard to help us, so I can’t complain about their effort, but it seemed the restaurants were not operating at full capacity — there were many empty tables every night across all shifts. Overall, it’s a great place and I would recommend it.

Amazing place, wonderful crew, food like no other,

Facility is well maintained and the service great.