Check COVID-19 restrictions.

Find out moreOpens in a new window

W Santiago

Photo gallery for W Santiago

Featured image
Outdoor pool
Outdoor pool
View from Room
View from Room

Overview of W Santiago

W Santiago

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000

Explore the area

  • Popular LocationCostanera Center11 min walk
  • Popular LocationGran Torre Santiago12 min walk
  • Popular LocationBicentennial Park15 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)20 min drive

Choose dates to view prices

About this area

Santiago

In the business district and near a metro station, W Santiago is in a walkable area with good shopping. Sculpture Park and Nescafé Theater of The Arts are cultural highlights, and travellers looking to shop may want to visit Costanera Center and Drugstore. Looking to enjoy an event or a game while in town? See what's happening at National Stadium or Estadio San Carlos de Apoquindo. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours and mountain biking.

What's nearby

  • Los Leones Golf Club - 9 min walk
  • Costanera Center - 11 min walk
  • Gran Torre Santiago - 12 min walk
  • Bicentennial Park - 15 min walk
  • Sculpture Park - 2 min drive

Getting around

  • El Golf Station - 6 min walk
  • Santiago Central Station - 9 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 20 min drive

Restaurants

  • Karai — 1 min walk
  • NoSo — 1 min walk
  • Starbucks - 2 min walk
  • ICA - 2 min walk
  • Sushiban - 2 min walk

About this property

W Santiago

Luxurious ski hotel with ski-in/ski-out access
With direct access to the slopes, W Santiago makes guests feel at home with amenities such as an outdoor pool, a nightclub and a rooftop terrace. All 196 individually decorated rooms feature free WiFi and iPod docks. Conveniences include washers/dryers and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
W Santiago offers 196 forms of air-conditioned accommodation with iPod docking stations and washers/dryers. Each accommodation is individually decorated. Beds feature premium bedding. 42-inch Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CLP 20000 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: CLP 18000-18000 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Washer/dryer

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski-in/ski-out access
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Washer and dryer

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CLP 18000, per accommodation, per day, plus a deposit of CLP 72000 per stay
Dogs and cats welcome
2 per room (up to 40 lbs/18 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CLP 18000 and CLP 18000 per person (approximately)
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self-parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 194 out of 344 reviews
5 - Excellent 56%
Rating 4 - Good. 99 out of 344 reviews
4 - Good 29%
Rating 3 - Okay. 34 out of 344 reviews
3 - Okay 10%
Rating 2 - Poor. 10 out of 344 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 344 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

5/5 Excellent

Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff
Great location, very friendly and helpful staff. Great view.
Stayed 1 night in Mar 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
The most remarkable thing about the stay here was the customer service. The staff was without doubt the most polite and accommodating hotel staff I have ever dealt with. They helped me make special arrangements for a marriage proposal and arranged a private driver from the airport. Every question I asked was answered with a smile with no hint of the irritation that enters the voice of so many people involved in customer service. I thank the staff for making this a wonderful stay
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019