Standard Apartment, 1 Double Bed | Private kitchen | Mini-fridge, microwave, stovetop, electric kettle
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Reviews of Smart Apart

Smart Apart
Mosqueto 552, Santiago

Reviews

6.2
Rating 10 - Excellent. 5 out of 32 reviews" "
Rating 8 - Good. 10 out of 32 reviews" "
Rating 6 - Okay. 5 out of 32 reviews" "
Rating 4 - Poor. 6 out of 32 reviews" "
Rating 2 - Terrible. 6 out of 32 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Miguel Angel

Stayed 2 nights in Jan 2023

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Was handy and secure friendly... And safe clean and tidy.. Awesome view
Stayed 2 nights in Aug 2022

2/10 Terrible

MS R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude. Don't.bother
Guy who checks you in is awdul. Terrible service. Argumentative and just plainly rude
Stayed 2 nights in Jan 2018

4/10 Poor

Alejandro

Disliked: Staff & service, property conditions & facilities, room comfort
Misprented by photo!/
The picture above COMPLETELY misrepresents the room. That purple rug is in the living room and would never fit in the small bedroom. They must have set up the living room to look like the bedroom. The place is fine and clean, but expect a lived-in apartment, not a hotel-like experience.
Stayed 1 night in Dec 2017

8/10 Good

Cristian

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023

6/10 Okay

Yerka

Más o menos Malas las condiciones Colchón con resortes marcados Campana en mal estado Y no llevaron papel higiénico Ni cambio de toallas
Stayed 4 nights in Feb 2023

10/10 Excellent

Clément

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Propre et sécurisé, personnel très gentil.

4/10 Poor

JULIA CRISTINA DE

Stayed 1 night in Jan 2023

4/10 Poor

Eliana

Travelled with partner
Liked: Cleanliness
La atención fue mala, los repsepcionistas no pudieron responder, ni solucionar los problemas

8/10 Good

Patricia Juliana

Travelled with group
Stayed 2 nights in Dec 2022

10/10 Excellent

Emely

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2022

6/10 Okay

Claudio

Stayed 1 night in Dec 2022

2/10 Terrible

Jose

Stayed 1 night in Dec 2022

2/10 Terrible

Reinaldo

Stayed 1 night in Nov 2022

2/10 Terrible

Sebastián

Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Jennifer

Stayed 1 night in Jul 2022

8/10 Good

Paulina

Liked: Cleanliness, room comfort
Buena experiencia
Buena ubicación, edificio tranquilo. Mejoraría algunas cosas como la calefacción del lugar... En general bien.
Stayed 1 night in Jul 2022

8/10 Good

CESAR

Business traveller
Liked: Cleanliness, room comfort
todo ok salvo detalles
fue rapido sin problemas, lo que si habia pulgas por lo que la limpieza dejo un poco que desear y las ventanas no tenian seguro lo q no me dejo dormir muy tranquilo, ordenado, seguro, amables.. todo lo demas bien. quizas deberian incluir pasta dental
Stayed 1 night in May 2022

4/10 Poor

Hector eduardo

Stayed 3 nights in May 2022

4/10 Poor

jeeseok

Disliked: Cleanliness, room comfort
싸게 하루 묵을 수 있는 호텔
체크인하는데 너무 오래걸렸고, 어렵게 배정받은 방은 아직 청소가 안되어 있었어요. 다른방으로 바꿔주셨으나 역시 사진과는 달리 너무 낡고 오래되고 청결하지 못했습니다.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Horrible experiencia
Mal, las fotos que promueven el lugar ni se parecen a la realidad, mal olor en las habitaciones, manchas por todas las superficies, pésimo estado de las instalaciones. El entorno del lugar lleno de alcoholicos y drogadictos.
Stayed 2 nights in Jan 2022

10/10 Excellent

Elvira

Business traveller
Liked: Cleanliness, room comfort
Detalles
Tuve que cambiar de apart porque closet estaba roto y cubrecama sucio y roto Pero fue solucionado inmediatamente la srta muy amable
Stayed 1 night in Dec 2021

4/10 Poor

Sandra

Disliked: Cleanliness
Stayed 2 nights in Nov 2021

6/10 Okay

Enrique

Regular
Puede mejorar, sobre todo la atención e información por parte de recepción.
Stayed 1 night in Aug 2018

2/10 Terrible

Luisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inconformidad por no disponibilidad de hotel.
Me fue muy mal porque nunca pude alojarme en el hotel ya que cuando llegue no tenía disponibilidad y dijeron que ellos no se hacían cargo. Y por la aplicación la reserva no se pudo cancelar por lo que me generó un costo por un servicio que nunca utilicé. Un pésimo servicio. Solicito que se genere la devolución de la reserva.
Stayed 1 night in Jul 2018

8/10 Good

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo lento el problema de recepción. De ahí en más. Sin problemas
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

8/10 Good

Geraldo Augusto

Liked: Room comfort
Disliked: Cleanliness
I ♥️ Bellas Artes
A localização é o grande diferencial, imbatível! Fiquei 10 dias, andei por toda a cidade, e sem dúvida alguma esse apart tem o privilégio d uma localização ímpar, q nos faz relevar as suas questões a desejar. No geral valeu a pena, me hospedarei lá novamente c/toda certeza!
Stayed 9 nights in Dec 2017

8/10 Good

Gabriela

Liked: Cleanliness
Stayed 4 nights in Nov 2017
Muchas gracias

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fui de trabajo a santiago, el hotel muy limpio y seguro, en una excelente zona de la ciudad y a 30 pasos de la estacion del metro, en esa zona todos los dias hay lugares para desayunar comer o cenar y a buen precio.
Stayed 7 nights in Sep 2017
Response from Orlando Durán on 17 Nov 2017
Muchas gracias por su valoración de nuestro servicio, trabajamos para seguir mejorando la experiencia de nuestros huéspedes complementando servicios. Le esperamos en su próxima visita a Santiago.