Exterior
Check availability

Reviews of Oporto Hotel

2.5 out of 5
Oporto Hotel
Carlos Antunez 2471 7510322 Santiago CL, Santiago, Santiago Metropolitan Region

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 101 reviews" "
Rating 8 - Good. 50 out of 101 reviews" "
Rating 6 - Okay. 19 out of 101 reviews" "
Rating 4 - Poor. 11 out of 101 reviews" "
Rating 2 - Terrible. 2 out of 101 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Perfect view and as well as perfect accommodations.
Stayed 4 nights in Jul 2019

6/10 Okay

Malcolm, USA

Business traveller, Travelled with group
Liked: Staff & service
Wifi service was close to useless. Unable to support even basic connectivity requirements necessary to accomplish work-related tasks.
Stayed 3 nights in Nov 2018

8/10 Good

Luis

Liked: Staff & service
Good choice!
Great area, good breakfast, nice people. The hotel needs reparations
Stayed 3 nights in Sep 2017

6/10 Okay

Jorge, San Diego, CA

Liked: Staff & service, room comfort
cozy
Breakfast was not on time. They say at 7:30am but actually it was ready much later.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but had to remind them to change sheets
Our stay was very nice. We know the staff from a previous stay.

10/10 Excellent

Luis, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are confortable and you can rest after Work or another activities. The breakfast buffet is delicious and it has a lot of choices to eat

8/10 Good

YULONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Average, OK for short stays
My hotel stay was ok. Hotel is well located and clean. Though room was very small and not so comfortable. Facilities are a bit outdated and to me it didn't have the "boutique" style it professes.

8/10 Good

Geree, Pichilemu, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We were greeted by Alex the man at the desk. He spoke English and was very welcoming. He offered to help us by calling for a taxi the next morning when we had to go the US Embassy. We enjoyed meeting and talk to him. We were amazed to hear him speak three languages. Our room was nice but the shower floor was slippery and the bed was too soft. Also there was no refrigerator which would have been nice. The room was clean and comfortable. We had no problem checking in and we easily reserved our room online. We planned to return to Santiago in a few weeks and will stay here again.

6/10 Okay

Verified traveller

Liked: Cleanliness

10/10 Excellent

Gera, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thanks
Providencia is not the cheapest santiago neighborhood but is a beautiful and safe place to walk, Hotel the price is good, and the service was excellent, friendly people at checkin time, breakfast was excellent, good Internet service. The room is small but enough for us. OPorto is close to costaneramall 1.4km, 10min walking, This mall is easy to find because it is located in the tallest building in Santiago.

8/10 Good

Steve, Alabama, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We spent one night at this hotel. It was very nice even though our room was quite small. The bathroom was very clean and nice. The air conditioner was very nice to have after a hot day. The location was fine in a nice neighborhood with a convenience store just across the street. A restaurant is attached to the hotel although we did not eat there. The free breakfast we had was very good. The front desk personnel ordered us a shared van to take us to the airport. We enjoyed our stay here and I would recommend this hotel.

8/10 Good

Asbjorn, Valdivia

Liked: Cleanliness, staff & service, property conditions & facilities
Very central
Comfortable, reasonable, Staff service and atitude exceeding expectations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent Stay
All things put together Excellent stay. Service and staff exemplary.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice boutique hotel but rooms are too small.
Everything worked fine but the rooms, and mainly if you are two people, are extremaly small. Very good location.

8/10 Good

Chus

Liked: Cleanliness, staff & service
Nice one!
Nice Little hotel for business. Excellent food. Heaters and hot water might not be enough if too cold or too many people. Not very convenient for romatic couples since it has no noise isolation

8/10 Good

Judy Lynne

Liked: Cleanliness, staff & service, room comfort
Comfortable for our one night stay
Staff were thr prize winner here. Couldn't do enough including having breakfast ready for us before normal time so we could catch our early flight out. Bed was excellent, but room was small. Wifi very good and fast. I had a promotional deal so it was value for money for us.

6/10 Okay

Judy Lynne

Liked: Cleanliness, staff & service, room comfort
Staff were fantastic
The staff really made this place for us. They could 't do enough to help make our over night stay easier, even arranging for an early breakfast so we could eat before we went to the airport. Wifi was fast. Bed very comfortable. My only negative would be the small size of the room we were in, but as it was only one night, that was OK.

8/10 Good

Fred, Las Vegas, NV, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel in a nice quiet neighborhood.
The hotel is nice and clean. The rooms are very small. Don't even have room for a chair or desk. The customer service is very good, even though most of the personnel don't speak English. We ate dinner at their restaurant one night and we were surprised how good the food was and it was at a reasonable price.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business traveller
Room is little small for two people. But perfect for single traveller. Staff is great. The owner introduced me to Chef as I am vegetarian and they made sure I get best service in room and restaurant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff make a strong customer focussed team
I stayed at the hotel for 3 nights in October 2012. The rooms are small but adequate, comfortable and clean. Breakfast is made up of pastries, rolls, cheese, meats, fruit and you can get cooked eggs if you want. Dinner and lunch are available at reasonable prices. Wifi works fine, and there is an apple pc for the use of any guest without a laptop. Main strength is the (English speaking) staff, who could not have been more helpful. Danilo organised a shared taxi from the airport in advance of my arrival in Santiago. Raoul kept me supplied with PiscoSour, Carolina changed my room when I wanted one large bed rather than two singles. I watched the staff interact with families - they did a great job making them feel at home. The location is pleasant, quiet and safe and a ten minute walk from the underground, with buses a little closer.

6/10 Okay

Jenny, Quito-Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities
expensive hotel
The price for that kind of hotel is two expensive. The rooms are small. But they are clean.

8/10 Good

Pedro Y

Liked: Cleanliness, staff & service
Oporto Boutique
Excellent personal attention. Needs an exercise room Nice cafeteria!

4/10 Poor

Adalton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Não Recomento!!!
Não gostei das acomodações, apesar do quarto limpo, porém, muito pequeno, sem frigobar, piso em madeira tanto no quarto como no corredor fazendo muito barulho, banheiro simples faltando uma porta do box, que ao tomar balho molhava todo o banheiro. Café da manhã sem variedades, muito fraco... pelo valor pago da diária não condiz com a realidade, foi muito decepcionante. O único ponto positivo foi a localização do bairro Providência é muito bom e agradável.
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Decepção
Quarto e banheiro muito pequenos, na chegada o banheiro tinha cabelos no chão e pia. Não tem frigobar. Café da manhã muito fraco, sem opções.
Stayed 6 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
No es tan bueno como se ve en las fotos
Las fotos son muy engañosas. No recomendaría pasar las vacaciones en este Hotel, mas bien para pasar la noche o estar de paso.
Stayed 1 night in Mar 2019

8/10 Good

Juan

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
En reparación con muchos inconvenientes para el ac
Stayed 1 night in Jul 2018

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado!
Buen servicio, excelente ubicación!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Cumple

8/10 Good

Tarcisio Jaime

Liked: Cleanliness, staff & service
Bem localizado, instalações simples, silencioso, bom custo/benefício.
Stayed 3 nights in Feb 2018

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo
Estuvimos muy satisfechas con la visita y la atencion en Hotel Oprto
Stayed 9 nights in Oct 2017

8/10 Good

marcia, cambe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradável em Santiago
O Oporto Boutique Hotel é um opção bem agradável para se hospedar em Santiago. É um hotel pequeno, bem localizado e aconchegante. ficamos hospedados no inverno, a calefação funcionou bem. cama boa, lenções limpos o atendimento da recepção foi bastante solicito cafe da manha bem gostoso achei uma boa escolha
Stayed 6 nights in Jul 2017

8/10 Good

helio, cambe

Liked: Cleanliness, staff & service
Hotel pequeno, mas bem localizado
O Hotel Oporto, é estilo boutique, pequeno, agradável e aconchegante. Fomos em família, dois dos aptos tinha um bom tamanho, porem o meu era pequeno. Apesar disso fiquei bem acomodada. Gostei do atendimento dos recepcionistas, forma bastantes solícitos. Mas o ponto forte do hotel é o restaurante que fica do lado, super agradável e com comidas deliciosas. o cafe da manha é bom, wifi gratuito localização excelente.
Stayed 6 nights in Jul 2017

8/10 Good

marcia, cambe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
boa opção em Santiago
o Hotel Boutique Oporto, é um hotel pequeno em providencia. aconchegante, mas simples. os quartos não são muito grandes, mas bem confortáveis. Estava bem limpo e arrumado. cafe da manha gratuito, bom, mas sem muito variação. funcionários foram educados e bastante solícitos. gostei muito do restaurante que fica na frente do hotel, boa comida e com opções de vinhos para terminar a noite em grande estilo.
Stayed 6 nights in Jul 2017

8/10 Good

maria

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2017

8/10 Good

Miguel

Liked: Cleanliness, room comfort
La ubicación inmejorable, un lugar chico con habitaciones chicas muy limpio y prolijo. Rico desayuno aunque tenías que pedir lo que faltaba porque los mozos no estaban bien atentos. En general bastante bien.
Stayed 3 nights in Jun 2017

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Limpio, pero solo para tránsito
Habitación excesivamente pequeña. La cama en tres de sus cuatro lados tenía una pared; no tenía espacio para tener una maleta. Todo el resto sin observaciones.

8/10 Good

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fernando C

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Felipe Andres, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen descanso. ..
El hotel en sí es muy cómodo, las habitaciones un poco pequeñas pero muy funcionales para descansar e ir de negocios, el desayuno es muy bueno y variado.
Response from General Manager on 8 Sept 2016
Felipe, Gracias por tomarse el tiempo para compartir tus experiencias con nosotros. Esperamos verlo pronto.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

hugo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sergio Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Vale a estadia....
o hotel é bom, com excelente custo beneficio. As melhores habitações ficam no prédio principal. A ampliação do anexo apesar de nova tem algum itens a se considerar, exemplo banheiro e cortina blackout do quarto. O café da manhã é bom e o atendimento da equipe é sempre muito cordial.

10/10 Excellent

Sebastián, Santiago

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Buena experiencia
En general fue muy bien el hospedaje pero hubo errores en la entrega de información con respecto al room services, cobrando adicional lo que ofrecía la habitación (agua, bebidas, comida, etc.)

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opcion para viaje de trabajo
La experiencia en el hotel fue muy buena ya que los concerjes estuvieron siempre bien rpedispuestos a atender a mis consultas y pedidos.

6/10 Okay

Rafael

Liked: Staff & service
Hotel Oporto
Para um hotel dito como boutique e tendo 4 estrelas, o Oporto tem muito a melhorar, pois apresenta várias falhas como: falta de manutenção nos quartos e instalações afins, acabamento mal feito nos quartos, porta do banheiro era torta e não fechava, o arcondicionado não funciona, além de itens que num hotel padrão, teria. Outra coisa que chamou atenção: isolamento acústico, zero, pois dá para ouvir tudo dos outros quartos, conversas e deslocamentos pelos corredores. A casa é antiga e a madeira impera. Eles precisam melhorar nesse item, pois dormir e ouvir todos, não dá. Já me hospedei em outros hotéis boutiques 4 estrelas e são bem diferentes nas instalações. Ponto positivo: atendimento. A equipe é muito atenciosa e merece esse reconhecimento.

4/10 Poor

Jose E. F., Vinhedo

Disliked: Cleanliness, property conditions & facilities, room comfort
Não voltaria
O piso é de madeira, faz muito barulho principalmente se ficar hospedado no térreo, não tem elevador , a única coisa boa é o bairro