Title: NH Collection Santiago Casacostanera Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NH Collection Santiago Casacostanera Pet-friendly Santiago hotel connected to a shopping centre, steps from Casacostanera ![Exterior](https://images.trvl-media.com/lodging/22000000/21420000/21412800/21412733/dba48ba5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/22000000/21420000/21412800/21412733/e0cb7f03.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily continental breakfast for a fee](https://images.trvl-media.com/lodging/22000000/21420000/21412800/21412733/w3837h2557x3y3-8880605e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/22000000/21420000/21412800/21412733/w3837h2556x3y4-96b8c641.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room (View) | View from room](https://images.trvl-media.com/lodging/22000000/21420000/21412800/21412733/0497049b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies NH Collection Santiago Casacostanera combines convenience with exploration. Guests enjoy free in-room WiFi and an on-site gym. The hotel offers bike rentals for local adventures and tour assistance for attractions like KidZania Santiago and Parque Arauco Mall. VIP Access 8.6 Excellent ## Popular amenities - Gym - Pet-friendly - Room service - Breakfast available - Housekeeping - Laundry £104 7 Dec - 8 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=21412733&PinnedHotelID=21412733&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=21412733&PinnedHotelID=21412733&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=21412733&PinnedHotelID=21412733&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=21412733&PinnedHotelID=21412733&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=21412733&PinnedHotelID=21412733&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=21412733&PinnedHotelID=21412733&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=21412733&PinnedHotelID=21412733&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=21412733&PinnedHotelID=21412733&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Superior Room | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/22000000/21420000/21412800/21412733/w3840h2555x0y4-2d8275cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.6 Excellent 14 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Blackout curtains Separate bedroom Fan Hairdryer Soundproofed rooms Air-conditioning Pillow menu Blackout drapes/curtains Fan Dressing gowns - 269 sq ft - Sleeps 2 - 2 Single Beds OR 1 King Bed ![Superior Room (View) | View from room](https://images.trvl-media.com/lodging/22000000/21420000/21412800/21412733/w3836h2556x4y4-ebd6a539.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (View) 9.8 Exceptional 9 reviews ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Blackout curtains Separate bedroom Fan Hairdryer Soundproofed rooms Air-conditioning Pillow menu Blackout drapes/curtains Fan Dressing gowns - 269 sq ft - City view - Sleeps 2 - 1 King Bed ![Premium Room (View) | View from room](https://images.trvl-media.com/lodging/22000000/21420000/21412800/21412733/0497049b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room (View) 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Flat-screen TV Pillow menu Blackout curtains Separate bedroom Fan Separate sitting area Soundproofed rooms Air-conditioning Pillow menu Blackout drapes/curtains Fan - 269 sq ft - City view - Sleeps 2 - 1 King Bed ![Junior Suite | 1 bedroom, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/22000000/21420000/21412800/21412733/w3837h2560x3y0-a06d9d46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Flat-screen TV Pillow menu Blackout curtains Separate bedroom Fan Hairdryer Soundproofed rooms Air-conditioning Pillow menu Blackout drapes/curtains Fan Dressing gowns - 269 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5270000/5264100/5264077/1975ae33_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pullman Santiago Vitacura Vitacura - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 905 reviews £88 7 Dec - 8 Dec [](https://www.expedia.co.uk/Santiago-Hotels-Pullman-Santiago-Vitacura.h5264077.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=59155194-a290-417a-8656-0b849cd82308&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/13000000/12850000/12846900/12846843/74eda8cd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Santiago Kennedy Vitacura - 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Airport Terminal by IHG Pudahuel - Pool - Hot tub - Spa - Parking included 9.0 Wonderful 1,401 reviews £151 1 Dec - 2 Dec [](https://www.expedia.co.uk/Santiago-Hotels-Holiday-Inn-Santiago-Airport-Terminal.h1738554.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=178306&destination=Santiago (and vicinity)&destType=MARKET&latLong=-33.433041,-70.623002&searchId=59155194-a290-417a-8656-0b849cd82308&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-NH-Collection-Santiago-Casacostanera.h21412733.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSantiago-Hotels-NH-Collection-Santiago-Casacostanera.h21412733.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-33.39828%2C-70.59806&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8h0ZSAFFSN3CKnBjbPIrGeCvFT8=) Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098 #### What's nearby - Casacostanera - 1 min walk - 0.0 miles - Parque Arauco Mall - 2 min drive - 1.3 miles - Costanera Center - 2 min drive - 1.5 miles - KidZania Santiago - 3 min drive - 1.7 miles - San Cristobal Hill - 9 min drive - 3.3 miles #### Getting around - Military Academy Station - 3 min drive - Hospitales Station - 10 min drive - Santiago (SCL-Arturo Merino Benitez) - 20 min drive #### Restaurants - ‪Mit Burger - ‬2 min walk - ‪Millefleur Café Bistró - ‬2 min walk - ‪Starbucks - ‬2 min walk - ‪Tamango Bar Restaurant - ‬1 min walk - ‪Pomeriggio Bistró - ‬2 min walk ## About this property ### NH Collection Santiago Casacostanera Upscale hotel near Parque Arauco Mall Located close to Casacostanera and KidZania Santiago, NH Collection Santiago Casacostanera provides shopping on-site, dry cleaning/laundry services and a 24-hour gym. In addition to a restaurant, guests can connect to free in-room WiFi. Other perks include: - Continental breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - A 24-hour front desk, a lift and a water dispenser - Free newspapers, 3 meeting rooms and luggage storage Room features All 84 rooms boast comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes. Extra conveniences in all rooms include: - Heating and fans - Reusable coffee/tea filters, recycling and LED light bulbs - Bathrooms with rainfall showers and eco-friendly toiletries - Flat-screen TVs with cable channels - Eco-friendly cleaning products, coffee/tea makers and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/8600/8524/w2557h3837x3y3-2b68ea83.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Collection Plaza Santiago Providencia - Pool - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 1,011 reviews £100 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=8524&PinnedHotelID=8524&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/8000000/7480000/7473600/7473587/d2441a34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Santiago/Vitacura Vitacura - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 1,000 reviews £91 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=7473587&PinnedHotelID=7473587&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 11 AM to 6 PM, pool loungers](https://images.trvl-media.com/lodging/5000000/4250000/4248400/4248306/179f08cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Noi Vitacura Vitacura - Pool - Breakfast included - Spa - Parking included 8.6 Excellent 539 reviews £175 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4248306&PinnedHotelID=4248306&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5270000/5264100/5264077/709444fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Santiago Vitacura Vitacura - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 905 reviews £88 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=5264077&PinnedHotelID=5264077&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12850000/12846900/12846843/15bd8eb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Santiago Kennedy Vitacura - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 806 reviews £84 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=12846843&PinnedHotelID=12846843&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8370000/8362400/8362336/ac27341a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel Santiago - Vitacura Las Condes - Spa - Parking included - Free WiFi - Restaurant 9.4 Exceptional 1,011 reviews £74 15 Nov - 16 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=8362336&PinnedHotelID=8362336&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1700000/1690700/1690649/d49eed13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Santiago El Bosque Las Condes - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 860 reviews £75 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=1690649&PinnedHotelID=1690649&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Suite | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/1000000/20000/15200/15107/0c4d3cf8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mandarin Oriental, Santiago Las Condes - Pool - Pet-friendly - Kids pool - Parking included 9.2 Wonderful 922 reviews £206 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=15107&PinnedHotelID=15107&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/10000000/9780000/9776500/9776413/88ed58ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard Santiago Las Condes Las Condes - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 795 reviews £95 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=9776413&PinnedHotelID=9776413&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges](https://images.trvl-media.com/lodging/17000000/16830000/16827600/16827506/055c859c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel by Marriott® Santiago Cenco Costanera Providencia - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 326 reviews £96 28 Nov - 29 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=16827506&PinnedHotelID=16827506&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 36 for adults and USD 18 to 30 for children - A restaurant ### Things to do - 24-hour gym - Bicycle rentals - Bicycle storage - Shopping ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 3 meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegetarian breakfast available - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillow menu ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Fan - Heating (climate-controlled) - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 35 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 25 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%). We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately USD 15 to 36 for adults and USD 18 to 30 for children - Airport shuttle fee: USD 50 per vehicle - Pet fee: USD 35 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a smoke detector and outdoor lighting Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests planning to check in with a pet must provide the pet's health certificate at check-in. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as NH Collection Santiago Casacostanera Hotel Collection Casacostanera Hotel Collection Casacostanera NH Collection Santiago Casacostanera Hotel NH Collection Santiago Casacostanera Santiago NH Collection Santiago Casacostanera Hotel Santiago ## Frequently asked questions ### Is NH Collection Santiago Casacostanera pet-friendly? > Yes, NH Collection Santiago Casacostanera allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at NH Collection Santiago Casacostanera? > As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at NH Collection Santiago Casacostanera on 7 Dec 2025 start from £104.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Santiago-Hotels-NH-Collection-Santiago-Casacostanera.h21412733.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at NH Collection Santiago Casacostanera? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at NH Collection Santiago Casacostanera? > Checkout is at noon. ### Does NH Collection Santiago Casacostanera provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies. ### Where is NH Collection Santiago Casacostanera located? > Located in Vitacura, this hotel is within 2 mi (3 km) of Casacostanera, Parque Arauco Mall and Parque Araucano. Costanera Center and KidZania Santiago are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## NH Collection Santiago Casacostanera Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 166 8 - Good 66 6 - Okay 24 4 - Poor 22 2 - Terrible 10 ### 9.4/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Jorge 13 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, superb dining, awesome shopping ##### Jorge Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Maria 16 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel location is amazing..... Liked everything ##### Maria Stayed 7 nights in Mar 2025 ### 8/10 Good #### Hilda 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This hotel is amazing, the rooms are very nice, airy and comfortable, the hotel is fairly new, the staff is super nice and helpful, the breakfast is excellent. The only reason I give it 4 stars is because the wifi doesn’t really works. I went for work and couldn’t work in the room because the signal was terrible. I was on the fifth floor. So if you are going for work, make sure to be prepared to work from somewhere else. ##### Hilda Stayed 13 nights in Oct 2025 ### 10/10 Excellent #### Jorge 14 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Jorge Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jorge Jacobo 20 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location by some of the best shops and restaurants in Santiago ##### Jorge Jacobo Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Stefan 4 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel in terms of value, comfort, convenience. Nice rooms great breakfast but no spa or pool. Absolutely prime location in Santiago for shopping and dining. If you are planning on being out and about this is the best option in town. ##### Stefan Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### JOSE 19 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in Santiago ##### JOSE Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Pablo 23 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay close to all the nice areas in Santaigo ##### Pablo Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Claudia 4 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options. ##### Claudia Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Art 30 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bed was awesome, super Comfortable and the shower was great. Checked all the boxes for basic needs. Nice place. ##### Art Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Filipe 10 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect weekend in Santiago This is great place to stay in Santiago. Close to a great number of restaurants and the park, it's located within a shopping centre with all the amenities. ##### Filipe Stayed 2 nights in Dec 2021 ### 6/10 Okay #### Quetta 7 Sept 2025 Liked: Cleanliness Disliked: Staff & service My flight arrived before my check in at 3pm - so I got to the property around 9am. When I got there the attendant, barely spoke English so he wasn’t much help. But due to my early arrival I had to upgrade my room ($35 nightly) - I really didn’t want to, but had to because none of the standard rooms were available. And then I also had to pay $90 for early check in. I only did this because the temperature was too cold to stay outside with my elderly parent. I was told the upgraded room had two windows for more of a view but I got no real view only buildings on both sides so it really wasn’t an upgrade. I am pleased with the service I got from Pascale, I think that was her name. Doubt I’ll stay there again ![](https://a.travel-assets.com/ugc/hotel-reviews/b0ab1699-edf7-4bb8-9379-fd3c4e705582-1757284190819.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/07dec75c-f356-4d50-94d7-5586246fb83c-1757284191111.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Quetta Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Carlos 5 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel, located in a shopping center. Te beds are very comfortable and the bathroom is excellent. The only issue is that the hotel does not have a restaurant and uses one located in the shopping center ##### Carlos Stayed 8 nights in Aug 2022 ### 10/10 Excellent #### Maria 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Xxxx ##### Maria Stayed 2 nights in Dec 2024 ### 6/10 Okay #### JUAN 8 May 2025 Liked: Cleanliness, amenities Disliked: Staff & service Unfriendly recepcionist ##### JUAN Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Chely 17 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic hotel This hotel is GREAT. Very comfortable beds and pillows! Plenty of towels, curtains that cover the huge windows completely, noise-isolated and great view. The hotel is right besides a mall, like, RIGHT besides. You come out of the door and straight into the mall and restaurants which is very convenient. The staff is very helpful and kind. I have no complains or downsides whatsoever about this hotel. I would strongly recommend this NH Collection hotel. ##### Chely Stayed 2 nights in Oct 2022 ### 4/10 Poor #### Alfredo 11 Nov 2022 Liked: Cleanliness, property conditions & facilities Disliked: Amenities We needed to suplicate for an upgrade. Only 1 of the 2 rooms were upgraded and they had online availability ##### Alfredo ### 8/10 Good #### Gabriel 9 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It is a great hotel in a very good location. Areas for improvement (very easy implementation): 1) a king bed requires a night table on both sides. For a reason I can’t understand, only the left side had one. There is plenty of room for that. 2) please put 2 garbage cans in the bedroom. There was only one in the WC. Upon request we got a second one. The hotel looks quite new, and it is really welcoming. ##### Gabriel Stayed 2 nights in Jan 2023 ### 8/10 Good #### Carolina 21 Oct 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities En general todo bien. En el baño solamente un gorrito de ducha. Las almohadas son muy altas y de poliester al igual que el plumón. Mesa de luz solo de 1 lado de la cama. La ubicación muy buena, tranquila. Hay varios restaurantes para ir caminando. ##### Carolina Stayed 3 nights in Oct 2025 ### 4/10 Poor #### Claudio 21 Oct 2025 The AC was not working ##### Claudio Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ramon 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El mejor hotel De Santiago después del Mandarín Oriental. ##### Ramon Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Monica 16 Sept 2025 Liked: Amenities Voy a volver!! ##### Monica Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### ellen 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pregunté si al tener vip access podía tener desayuno o estacionamiento liberado pero no fue así. Hotel muy bueno. Estuvo muy agradable la estadia ![](https://a.travel-assets.com/ugc/hotel-reviews/a3318bae-e2c1-4c3d-b3fb-9752ac4a2c9a-1755001037763.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ellen Stayed 1 night in Aug 2025 ### 10/10 Excellent #### SONALY 6 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities we really had a good time at NH Casacostanera,I’m back home and already miss the comfortable bed and the lemongrass smell ones left the elevator🙂 ##### SONALY Stayed 11 nights in Jul 2025 ### 8/10 Good #### Pablo 30 Jul 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Pésimo servicio de check un. No cumplieron con la amenidad vip y, al no tener disponible la habitación reservada por mi no encontraron solución ni me dieron el upgrade. Por la atención, no volvería. ##### Pablo Stayed 3 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Cumbres Lastarria](https://www.expedia.co.uk/Santiago-Hotels-Hotel-Cumbres-Lastarria.h10503143.Hotel-Information) > > [Aparthotels Sardinia](https://www.expedia.co.uk/Sardinia-Apart-Hotels.d6048528-aaApartHotels.Travel-Guide-Accommodation) > > [The Royal Hotel](https://www.expedia.co.uk/Scarborough-Hotels-The-Royal-Hotel.h2403303.Hotel-Information) > > [Family-Friendly Hotels in Gatwick](https://www.expedia.co.uk/Gatwick-Hotels-Family-Friendly-Hotel.0-0-d182523-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hyatt Centric Las Condes Santiago](https://www.expedia.co.uk/Santiago-Hotels-Hyatt-Centric-Las-Condes-Santiago.h19860705.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.co.uk/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [Banana Apart](https://www.expedia.co.uk/Marmaris-Hotels-Banana-Apart.h19643216.Hotel-Information) > > [Villas Provence-Alpes-Côte d'Azur](https://www.expedia.co.uk/Provence-Alpes-Cote-DAzur-Villas.d6048219-aaVillas.Travel-Guide-Accommodation) > > [Tropical Sol](https://www.expedia.co.uk/Albufeira-Hotels-Tropical-Sol.h9553504.Hotel-Information) > > [Holiday Inn Key Largo by IHG](https://www.expedia.co.uk/Key-Largo-Hotels-Holiday-Inn-Key-Largo.h7230.Hotel-Information) > > [Columbus Hotel](https://www.expedia.co.uk/London-Hotels-Columbus-Hotel.h2542315.Hotel-Information) > > [Hotels in Munnar](https://www.expedia.co.uk/Munnar-Hotels.d6049881.Travel-Guide-Hotels) ### Flights > [Nile Air](https://www.expedia.co.uk/Nile-Air-Flights.cNP.Travel-Guide-Airlines) > > [Flights from Crumlin (BFS) to Gdansk (GDN)](https://www.expedia.co.uk/lp/flights/bfs/gdn/belfast-to-gdansk) > > [Flights from Buenos Aires (EZE) to Las Heras (MDZ)](https://www.expedia.co.uk/lp/flights/eze/mdz/buenos-aires-to-mendoza) > > [Flights from Manchester (MAN) to Prestwick (PIK)](https://www.expedia.co.uk/lp/flights/man/pik/manchester-to-glasgow) > > [Flights from Copenhagen (CPH) to Aberdeen (ABZ)](https://www.expedia.co.uk/lp/flights/cph/abz/copenhagen-to-aberdeen) > > [Flights from London (LHR) to Pointe-Noire (PNR)](https://www.expedia.co.uk/lp/flights/lhr/pnr/london-to-pointe-noire) ### Activities > [Things to do in Bridge of Allan](https://www.expedia.co.uk/Things-To-Do-In-Bridge-Of-Allan.d4972.Travel-Guide-Activities) ### Packages > [Russell Square](https://www.expedia.co.uk/Russell-Square-London-City-Centre.d507740.Attraction) > > [Hotel de Ville Palais Rohan](https://www.expedia.co.uk/Hotel-De-Ville-Palais-Rohan-Bordeaux-City-Centre.d6065347.Attraction) > > [Chevron Holidays](https://www.expedia.co.uk/Chevron.d3000044462.Holidays-City-Breaks) > > [Limassol Holidays](https://www.expedia.co.uk/Limassol.d5192.Holidays-City-Breaks) ### Holiday Rentals > [Coleraine Holiday Rentals](https://www.expedia.co.uk/Coleraine-Holiday-Rentals.d5627.Travel-Guide-HolidayRentals) ### General > [Visit Downtown Riyadh](https://www.expedia.co.uk/Riyadh-Downtown-Riyadh.dx553248633981696819) > > [Visit Newtown](https://www.expedia.co.uk/Newtown.dx6085213) > > [Visit Dunedin](https://www.expedia.co.uk/Dunedin.dx6048046)