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Hotel Windsor Suites

3.0 star property
Hotel in Santiago with full-service spa and 24-hour front desk

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Photo gallery for Hotel Windsor Suites

Breakfast, lunch, dinner served; local cuisine
Front of property
Double or Twin Room | Terrace/patio
Reception
Quadruple Room | View from room
Experience the heart of the city at Hotel Windsor Suites, with its tranquil garden and relaxing spa. Enjoy a meal at the on-site restaurant, connect with in-room WiFi, or unwind at the bar - guests appreciate these amenities along with an area shuttle and concierge services.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, blackout curtains, free WiFi

Quadruple Room

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
Rainfall showerhead
In-room safe
  • 398 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Family Room, 2 Bedrooms (2 Bathrooms)

Family Room, 2 Bedrooms (2 Bathrooms) | Premium bedding, in-room safe, blackout curtains, free WiFi

Family Room, 2 Bedrooms (2 Bathrooms)

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Separate bedroom
Deep-soaking bath
2 bathrooms
Rainfall showerhead
  • 807 sq ft
  • 1 bedroom
  • City view
  • Sleeps 7
  • 7 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, in-room safe, blackout curtains, free WiFi

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
Rainfall showerhead
In-room safe
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Victoria Subercaseaux 65, Santiago, Region Metropolitana, 8320154

What's nearby

  • Lastarria District - 2 min walk - 0.1 miles
  • Santa Lucia Hill - 3 min walk - 0.2 miles
  • Plaza de Armas - 10 min walk - 0.6 miles
  • Medical Center Hospital Worker - 14 min walk - 0.8 miles
  • Palacio de la Moneda - 17 min walk - 0.9 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Catholic University Station - 4 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 19 min drive

Restaurants

  • Cantabrico
  • ‪Casa Lastarria - ‬3 min walk
  • ‪Bar Alameda - ‬4 min walk
  • ‪Le Bistrot Viet - ‬2 min walk
  • ‪José Ramón 277: Chopería & Sanguchería - ‬3 min walk

About this property

Hotel Windsor Suites

Hotel near Costanera Center
A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Hotel Windsor Suites. Treat yourself to a massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a business centre.
You'll also find perks such as:
  • A local area shuttle, tour/ticket information and free newspapers
  • A lift, a 24-hour front desk and smoke-free property
  • Concierge services, meeting rooms and a front desk safe
Room features
All guest rooms at Hotel Windsor Suites feature comforts, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers or deep-soaking baths
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Windsor Santiago
Windsor Santiago
Hotel Windsor
Hotel Windsor Suites Hotel
Hotel Windsor Suites Santiago
Hotel Windsor Suites Hotel Santiago

Frequently asked questions

Is Hotel Windsor Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Windsor Suites?

This hotel doesn't offer parking.

What time is check-in at Hotel Windsor Suites?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Windsor Suites?

Checkout is at noon.

Where is Hotel Windsor Suites located?

Located in Downtown Santiago, this spa hotel is within 1 mile (2 km) of Lastarria District, Medical Center Hospital Worker and Palacio de la Moneda. Costanera Center is 2.9 mi (4.6 km) away. Catholic University Station is only a 4-minute walk and Santa Lucia Station is 6 minutes.

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Hotel Windsor Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 176 reviews
Rating 8 - Good. 63 out of 176 reviews
Rating 6 - Okay. 40 out of 176 reviews
Rating 4 - Poor. 18 out of 176 reviews
Rating 2 - Terrible. 14 out of 176 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Paula C S Fornari

Stayed 4 nights in Jul 2022

2/10 Terrible

Julio

Stayed 3 nights in May 2022

6/10 Okay

Verified traveller

Liked: Staff & service
Es un hotel antiguo que se quedó en sus mejores años. Guardapolvos de pluma it, cerámicos quebrados, la gente del aseo nunca respetó el “no molestar”. Ya me había quedado ahí años atrás y por eso volví pero después de esta estadía creo que ya no más.
Stayed 5 nights in May 2022

10/10 Excellent

Diego

Stayed 4 nights in Mar 2022

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amplio y tradicional

Habitación grande, pulcritud en general dentro de la habitación, jabones y shampoo pequeños de cortesia. Frigobar funcionando, camas amplias (faltaban respaldos,se corrian al apoyarse), ventanas anti ruido exterior. En general muy comodo.
Stayed 1 night in Mar 2022

6/10 Okay

Sergio

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

MARTHA CECILIA RESTREPO, Bogota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarantine restricted freedom of movement
Stayed 10 nights in Sep 2021

4/10 Poor

Jacobus

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible check-in

My check-in was terrible (on 1 June 2021 at 630pm). The woman refused to speak 1 word in English and at the same time she didn't even say "welcome" in Spanish. In fact, the only thing she said was "eight floor" in Spanish. She didn't give me the wifi password and she didn't explain the breakfast arrangements to me (which I found out the next morning was very important as they bring it to your room at a certain time and you don't have it in the dining hall as usual). The airconditioners in nearly all the rooms have their knobs removed so that guests cannot use this feature (despite the hotel advertising that it has airconditioning), so beware of that as well when you book a hotel in summer or in the middle of winter. To the owner of this hotel: Please invest in friendlier and more helpful staff that also speak at least some basic English, if you want people to come and stay at your hotel.
Stayed 1 night in Jun 2021

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención del personal del Hotel. Fueron solo dos noches y viaje de trabajo. Lo importante era descansar y se logro.
Stayed 2 nights in May 2021

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2021

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo excelente
Stayed 4 nights in May 2021

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo bien y rápido No dejan llevar personas de visita durante el día
Stayed 6 nights in May 2021

10/10 Excellent

José Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelencia

Un lugar tranquilo y apacible para descansar.
Stayed 7 nights in Mar 2021

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and worthy what it charges - excellent hotel to stay in a business trip, as it was my case
Stayed 2 nights in Mar 2021

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice place
Stayed 1 night in Feb 2021

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena estadía

Muy bien, buena atención y prestancia a la atención del pasajero
Stayed 2 nights in Jan 2021

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Ignacio Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno fue maravilloso. La Habitación linda y espaciosa, la temperatura muy alta.
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Acabamento deixou a desejar. Mofo no teto e nas paredes. Pessoal da limpeza muito atencioso, na recepção nem tanto. Não consegui ficar todos meus 14 dias que paguei por problemas pessoais e não me reembolsaram os dias restantes. É barato e bem localizado, apenas.
Stayed 14 nights in Dec 2020

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy Buena Relación Precio- Calidad

Me encanto. Si bien no es un edificio nuevo y de lujo esta en un lugar privilegiado. Las habitaciones grandes muy grande... Limpio!!! Y el personal muy amoroso..!!! Me hicieron huevos de desayuno!! Siempre pedir una Habitación con vista al Cerro Santa Lucía
Stayed 1 night in Dec 2020

6/10 Okay

IGC, New York

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the employees were nice people, the services not so much! Cleanliness is subpar, it feels like it hasn't been renovated in 30-40 years and the furniture looks just as old, linnens and towels and everything else is old and used. Didn't have a chance to try the breakfast so can't comment on that. Location seems OK.
Stayed 3 nights in Dec 2020